XPress and hold Roadside Assistance
button : for longer than 2 seconds.
A call to a Mercedes-Benz Roadside
Assistance dispatcher will be initiated. The
indicator lamp in Roadside Assistance
button : will flash while the call is in
progress. The message Connecting
Call will appear in the multifunction
display and the COMAND system is muted.
When the connection is established, the
message Call Connected appears in the
multifunction display. The Tele Aid system will
transmit data generating the vehicle
identification number, model, color and
location (subject to availability of cellular and
GPS signals).
i The COMAND system display indicates
that a Tele Aid call is in progress. While the
call is connected you can change to the
navigation menu by pressing the NAVI
button on the COMAND system. Spoken
commands are not available.
A voice connection between the Roadside
Assistance dispatcher and the occupants of
the vehicle will be established.
XDescribe the nature of the need for
assistance.
The Mercedes-Benz Roadside Assistance
dispatcher will either dispatch a qualified
Mercedes-Benz technician or arrange to tow
your vehicle to the nearest authorized
Mercedes-Benz Center. For services such as
labor and/or towing, charges may apply.
Refer to the Roadside Assistance manual for
more information.
Sign and Drive services (USA only):
Services such as a jump start, a few gallons
of fuel or the replacement of a flat tire with
the vehicle spare wheel are obtainable at no
charge.
iIf the indicator lamp in Roadside
Assistance button : is flashing
continuously and there was no voice
connection to the Customer Assistance
Center established, then the Tele Aid
system could not initiate a Roadside
Assistance call (e.g. the relevant cellular
phone network is not available). The
message Call Failed appears in the
multifunction display.
XTerminating calls: Press button ~ on
the multifunction steering wheel.
or
XPress the respective button for ending a
telephone call on the COMAND system.
Information button
XOpen the storage tray (Y page 133).XPress and hold Information button : for
longer than 2 seconds.
A call to the Customer Assistance Center
will be initiated. The indicator lamp in
Information button : will flash while the
call is in progress. The message
Connecting Call will appear in the
multifunction display and the COMAND
system is muted.
When the connection is established, the
message Call Connected appears in the
multifunction display. The Tele Aid system will
transmit data generating the vehicle
identification number, model, color and
location (subject to availability of cellular and
GPS signals).
i The COMAND system display indicates
that a Tele Aid call is in progress. While the
call is connected you can change to the
navigation menu by pressing the NAVI
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switch on the ignition. Otherwise the
incorrect or non-approved fuel will get into
the fuel lines. The fuel system must be
drained completely. Contact an authorized
Mercedes-Benz Center to have the fuel
system drained completely.
! To prevent damage to the catalytic
converters, only use premium unleaded
gasoline in this vehicle.
Any noticeable irregularities in engine
operation should be repaired promptly.
Otherwise, excessive unburned fuel may
reach the catalytic converter, causing it to
overheat and potentially start a fire.
i Only use premium unleaded gasoline with
a minimum Posted Octane Rating of 91
(average of 96 RON/86 MON).
Information on gasoline quality can
normally be found on the fuel pump. Please
contact gas station personnel in case
labels on the pump cannot be found.
For more information on gasoline, see
“Premium unleaded gasoline”
(Y page 262), see “Fuel requirements”
(Y page 263), or contact an authorized
Mercedes-Benz Center, or visit
www.mbusa.com (USA only).
Locking/unlocking the vehicle with the
SmartKey automatically locks/unlocks the
fuel filler flap.
iIn case the central locking system does
not release the fuel filler flap, see “Fuel filler
flap” (Y page 230).
The fuel filler flap is located on the right-hand
side of the vehicle towards the rear.
XTurn off the engine.
iLeaving the engine running and the fuel
filler cap open can cause the yellow fuel
tank reserve warning lamp to flash and the
malfunction indicator lamp = (USA
only) or ; (Canada only) to illuminate.
For more information, see also “Practical
hints” (Y page 225).
XRemove the SmartKey from the starter
switch.
XOpening: Press fuel filler flap : at the
point indicated by the arrow.
XTurn fuel filler cap ; counterclockwise.XTake off fuel filler cap ;.
! The fuel filler cap is tethered to the fuel
filler neck. Do not drop the cap. It could
damage the vehicle paint finish.
XPlace fuel filler cap ; in direction of arrow
into the holder.
XFully insert filler nozzle unit and refuel.XOnly fill your tank until the filler nozzle unit
cuts out – do not top off or overfill.
! When refueling the vehicle, make certain
that no gasoline comes into contact with
the rear side marker to prevent damaging
the lens.
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The brake fluid level is correct when it is
between lower mark (MIN) ; and upper
mark (MAX) : of the brake fluid reservoir.
Tires and wheels
Safety notes
Contact an authorized Mercedes-Benz Center
for information on tested and recommended
rims and tires for summer and winter
operation. They can also offer advice
concerning tire service and purchase.
GWarning!
Replace rims or tires with the same
designation, manufacturer and type as shown
on the original part. For further information
contact an authorized Mercedes-Benz Center.
If incorrectly sized rims and tires are
mounted, the wheel brakes or suspension
components can be damaged. Also, the
operating clearance of the wheels and the
tires may no longer be correct.
GWarning!
Worn, old tires can cause accidents. If the tire
tread is worn to minimum tread depth, or if
the tires have sustained damage, replace
them.
When replacing rims, only use genuine
Mercedes-Benz wheel bolts specified for the
particular rim type. Failure to do so can result
in the bolts loosening and possibly an
accident.
Retreaded tires are not tested or
recommended by Mercedes-Benz, since
previous damage cannot always be
recognized on retreads. The operating safety
of the vehicle cannot be assured when such
tires are used.
GWarning!
If you feel a sudden significant vibration or
ride disturbance, or you suspect that possible
damage to your vehicle has occurred, you
should turn on the hazard warning flashers,
carefully slow down, and drive with caution to
an area which is a safe distance from the road.
Inspect the tires and the vehicle underbody
for possible damage. If the vehicle or tires
appear unsafe, have the vehicle towed to the
nearest authorized Mercedes-Benz Center or
tire dealer for repairs.
GWarning!
Do not drive with a flat tire. A flat tire affects
the ability to steer or brake the vehicle. You
could lose control of the vehicle. Continued
driving with a flat tire or driving at high speed
with a flat tire will cause excessive heat build-
up and possibly a fire.
Important guidelines
ROnly use sets of tires and rims of the same
type and make.
RTires must be of the correct size for the rim.
RBreak in new tires for approximately
60 miles (100 km) at moderate speeds.
RRegularly check the tires and rims for
damage. Dented or bent rims can cause tire
inflation pressure loss and damage to the
tire beads.
RIf the vehicle is heavily loaded, check tire
inflation pressure and correct as required.
RDo not allow your tires to wear down too
far. Adhesion properties on wet roads are
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vary from data shown in the following
illustration. Refer to Tire and Loading
Information placard on vehicle for actual
data specific to your vehicle.
The seating capacity gives you important
information on the number of occupants that
can be in the vehicle. Observe front and rear
seating capacity. The Tire and Loading
Information placard showing seating
capacity : is located on the driver’s door
B-pillar (Y page 166).
Steps for determining correct load limit
The following steps have been developed as
required of all manufacturers under Title 49,
Code of U.S. Federal Regulations, Part 575
pursuant to the “National Traffic and Motor
Vehicle Safety Act of 1966”.
XStep 1: Locate the statement “The
combined weight of occupants and cargo
should never exceed XXX kg or XXX lbs.”
on your vehicle’s Tire and Loading
Information placard.
XStep 2: Determine the combined weight of
the driver and passengers that will be riding
in your vehicle.
XStep 3: Subtract the combined weight of
the driver and passengers from
XXX kilograms or XXX lbs.
XStep 4: The resulting figure equals the
available amount of cargo and luggage load
capacity. For example, if the “XXX” amount
equals 1 400 lbs and there will be five
150 lbs passengers in your vehicle, the
amount of available cargo and luggage load
capacity is 650 lbs
(1 400 - 750 (5 x 150) = 650 lbs).
XStep 5: Determine the combined weight of
luggage and cargo being loaded on the
vehicle. That weight may not safely exceed
the available cargo and luggage load
capacity calculated in step 4.
XStep 6 (if applicable): If your vehicle will
be towing a trailer, load from your trailer
will be transferred to your vehicle. Consult
this manual to determine how this reduces
the available cargo and luggage load
capacity of your vehicle (Y page 169).
The following table shows examples on how
to calculate total and cargo load capacities
with varying seating configurations and
number and size of occupants. The following
examples use a load limit of 1 500 lbs. This
is for illustration purposes only. Make sure
you are using the actual load limit for your
vehicle stated on the vehicle’s Tire and
Loading Information placard (Y page 166).
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Weight Rating (GVWR) and the Gross Axle
Weight Rating (GAWR) for either the front or
rear axle. You can obtain the GVWR and
GAWR from the certification label. The
certification label can be found on the driver’s
door B-pillar, see the “Technical data” section
(Y page 254).
Gross Vehicle Weight Rating (GVWR): The
total weight of the vehicle, all occupants, all
cargo, and the trailer tongue load (if
applicable) must never exceed the GVWR.
Gross Axle Weight Rating (GAWR): The total
allowable weight that can be carried by a
single axle (front or rear).
To assure that your vehicle does not exceed
the maximum permissible weight limits
(GVWR and GAWR for front and rear axle),
have the loaded vehicle (including driver,
passengers and all cargo and, if applicable,
trailer fully loaded) weighed on a suitable
commercial scale.
Trailer tongue load
The tongue load of any trailer is an important
weight to measure because it affects the load
you can carry in your vehicle. If a trailer is
towed, the tongue load must be added to the
weight of all occupants riding and any cargo
you are carrying in the vehicle. The tongue
load typically is 10% of the trailer weight and
everything loaded in it.
If an approved Mercedes-Benz trailer hitch is
available for your G-Class vehicle model,
consult the instructions included in the trailer
hitch kit for vehicle towing capacity,
permissible gross trailer weight, trailer
tongue weight rating, and instructions on
loading and towing a trailer.
Maximum tire load
GWarning!
Do not overload the tires by exceeding the
specified load limit as indicated on the Tire
and Loading Information placard on the
driver’s door B-pillar. Overloading the tires
can overheat them, possibly causing a
blowout. Overloading the tires can also result
in handling or steering problems, or brake
failure.
iFor illustration purposes only. Actual data
on tires are specific to each vehicle and
may vary from data shown in above
illustration.
The maximum tire load rating : is the
maximum weight the tires are designed to
support.
For more information on tire load rating, see
(Y page 174).
For information on calculating total and cargo
load capacities, see (Y page 167).
Direction of rotation
Unidirectional tires offer added advantages,
such as better hydroplaning performance. To
benefit, however, you must make sure the
tires rotate in the direction specified.
An arrow on the sidewall indicates the
intended direction of rotation of the tire.
Spare wheels may be mounted against the
direction of rotation (spinning) even with a
unidirectional tire for temporary use only until
the regular drive wheel has been repaired or
replaced. Always observe and follow
applicable temporary use restrictions and
speed limitations indicated on the spare
wheel.
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pressures is located on the driver’s door B-
pillar (Y page 166).
RCheck tires for possible damage and
remove foreign objects.
RReplace missing valve caps.
Rims
RDented or bent rims can cause tire inflation
pressure loss and damage the tire beads.
For this reason, check and, if necessary,
change rims before driving off-road.
Vehicle tool kit
RCheck if the jack (Y page 201) is
functional.
RAlways take the vehicle tool kit, a strong
tow rope, a shovel and a small plank (to put
under the jack on sandy soil) with you.
Driving in steep terrain
Slope angle
:Overhang angle, front;Overhang angle, rear:;G 55037°31°G 55 AMG23°26°
RComply with the warnings (Y page 184) and
rules for off-road driving (Y page 185).
RDriving on embankments, slopes and other
steep inclines should only be done straight
up or downhill, i.e. in the line of gravity.
Maximum vehicle climbing ability is a
80% grade which is equivalent to a slope
angle of approximately 38°. Keep in mind
that the climbing ability of the vehicle
depends on terrain conditions.
RShift automatic transmission into gear
range 2 or 1 (Y page 92).
RDrive slowly.
RUtilize the engine’s braking power when
descending a slope, observe the engine
speed (do not overrev the engine). Apply
the service brake as needed.
iFor maximum engine speed, see
“Tachometer” (Y page 99) and see vehicle
specification for your vehicle
(Y page 256).
RCheck the brakes after a lengthy
downgrade drive.
GWarning!
Never turn the vehicle around on steep
inclines. The vehicle might roll over. If the
vehicle cannot complete the attempted climb,
back it down in reverse gear.
Traction in steep terrain
Be easy on the accelerator and watch for
continuous wheel traction when driving in
steep terrain.
iThe 4-ETS helps greatly when starting out
on a steep incline when the front wheels
have then the tendency to slip due to the
weight shifting away from the front axle.
The 4-ETS recognizes the situation and
limits the torque for the front wheels by
braking them.
Simultaneously the torque for the rear
wheels is increased.
Driving across a hilltop
Decelerate just ahead of a hilltop (do not shift
automatic transmission into neutral position
N), to prevent the vehicle from speeding up
too much after climbing a hill.
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RAvoid high engine speeds.
R Comply with the warnings (Y page 184) and
rules for off-road driving ( Y page 185).
R Shift automatic transmission into gear
range 1 (Y page 92).
R Drive next to the ruts rather than through
them if at all possible.
R If the ruts are too deep to drive in, drive with
one side of the vehicle on the grassy center
strip if the route permits.
Returning from off-road driving GWarning!
Never drive on pavement with activated
differential locks. Engaged front axle
differential locks limits ability to move around
curves.
If you feel a sudden significant vibration or
ride disturbance, or you suspect that possible
damage to your vehicle has occurred, you
should turn on the hazard warning flashers,
carefully slow down, and drive with caution to
an area which is a safe distance from the road.
Inspect the tires and the vehicle underbody
for possible damage. If the vehicle or tires
appear unsafe, have the vehicle towed to the
nearest authorized Mercedes-Benz Center or
tire dealer for repairs.
Off-road driving increases strain on the
vehicle.
We recommend that you inspect the vehicle
for possible damage after each off-road trip.
Recognizing any damage and a subsequent
timely repair reduces the chance of a possible
breakdown or accident later on.
Proceed as follows:
R Switch the transfer case to position HIGH
( Y page 93).
R Switch differential locks off ( Y page 95).
R Clean all exterior lamps and check for
possible damage.
R Clean the front and rear license plate.
R Remove excessive dirt from tires, wheels,
wheel housings, and underbody.
For instance, after driving in mud, clean the
radiator, chassis, engine, brakes, and
wheels from extreme dirt using a strong jet
of water.
R Check tires for possible damage.
R Inspect vehicle underbody, oil pan, brake
hoses, etc., as well as vehicle underbody
for possible damage.
R Check for brush or branches caught in the
underbody.
! Brush or branches could increase the
possibility of a fire, as well as cut fuel and/
or brake lines, puncture rubber bellows of
the axles or drive shafts.
R After continued operation in mud, sand,
water or other dirty conditions clean the
brake discs, wheels, brake pads and check
and clean axle joints.
R Conduct a brake test.
Driving abroad
If you plan to drive the vehicle outside the U.S.
or Canada, you should request dealer
network information for your destination from
any authorized Mercedes-Benz Center.
Control and operation of radio
transmitters
Safety notes
GWarning!
Please do not forget that your primary
responsibility is to drive the vehicle. A driver’s
attention to the road must always be his/her
primary focus when driving. For your safety
and the safety of others, we recommend that
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Vehicle washing
In the winter, thoroughly remove all traces of
road salt as soon as possible.
When washing the vehicle underbody, do not
forget to clean the inner sides of the wheels.
Hand-wash
XDo not use hot water or wash your vehicle
in direct sunlight.XOnly use a soft, wet cloth or sponge to
clean the vehicle.XOnly use a mild vehicle wash detergent,
such as Mercedes-Benz approved Car
Shampoo.XThoroughly spray the vehicle with a
diffused jet of water.XDo not spray directly towards the
ventilation intake.XUse plenty of water and rinse the sponge
and chamois frequently.XRinse with clean water and dry with a
chamois thoroughly.
Do not allow cleaning agents to dry on the
finish.
Automatic car wash
You can have your vehicle washed in an
automatic car wash from the start. Brushless
car washes are preferable.
XTo protect the filter system, activate the air
recirculation mode using button g on
the climate control panel.
! Do not clean your vehicle in an automatic
touchless car wash which uses caustic
spray. Caustic spray will damage the paint
or ornamental moldings.
If the vehicle is very dirty, prewash it before
running it through the automatic car wash.
! Make sure the combination switch is set
to wiper setting 0. Otherwise, the rain
sensor could activate and cause the wipers
to move unintentionally. This may lead to
vehicle damage.
Due to the width of the vehicle, fold in
exterior rear view mirrors prior to running
the vehicle through an automatic car wash
to prevent damage to the mirrors.XWhen taking the vehicle through an
automatic conveyor-type car wash:
Make sure the automatic transmission
remains in neutral position N.
When leaving the automatic car wash, make
sure the mirrors are folded out.
After running the vehicle through an
automatic car wash, wipe any wax off of the
windshield and the wiper blade inserts. This
will prevent smears and reduce wiping noise
which can be caused by residual wax on the
windshield.
Ornamental moldings
XFor regular cleaning and care of ornamental
moldings, use a damp cloth.
! Do not use chrome cleaner on ornamental
moldings. Although ornamental moldings
may have chrome appearance, they could
be made of anodized aluminum that will be
damaged when cleaned with chrome
cleaner. Instead, use a damp cloth to clean
those ornamental moldings.
For very dirty ornamental moldings of
which you are sure are chrome-plated, use
a chrome cleaner. If in doubt whether an
ornamental molding is chrome-plated,
contact an authorized Mercedes-Benz
Center.
Headlamps, brake lamps, tail lamps,
side markers, turn signal lenses
XUse a mild vehicle wash detergent, such as
Mercedes-Benz approved Car Shampoo,
with plenty of water.
! Only use window cleaning solutions that
are suitable for plastic lamp lenses.
Window cleaning solutions which are not
suitable may damage the plastic lamp
lenses of the headlamps. Therefore, do not
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