
damping is adjusted individually for each
wheel. Driving safety and tire comfort are
increased.
The fine tuning of the damping is dependent
on:
Ryour driving style
Rroad surface conditions
Ryour personal settings (Comfort, Sport, or
Sport+)
When you start the engine, the Comfort
driving mode is selected automatically.
XStart the engine.
Sporty damping adjustment
The firmer suspension tuning in Sport driving
mode provides enhanced road contact.
Select this mode for example, on winding
highways.
XPress damping system switch :.
Indicator lamp ? comes on. The Sport
driving mode with a firmer suspension
tuning is selected.
The message AMG Suspension System
SPORT appears in the multifunction display.
Sport+ damping adjustment
The very firm chassis and suspension setup
in Sport+ driving mode provides best possible
road contact. Only select this setting for
driving on closed circuits.
XPress damping system switch : until
indicator lamps = and ? are on.
The Sport+ driving mode is selected.
The message AMG Suspension System
SPORT+ appears in the multifunction
display.
Comfort damping adjustment
Vehicle handling in Comfort driving mode is
softer. Select this mode when you prefer a
more comfortable driving style on straight
freeways.
XPress damping system switch : until
indicator lamps = and ? are off.
The Comfort driving mode is selected.
The message AMG Suspension System
COMFORT appears in the multifunction
display.
Storing and calling up settings
When you have selected the driving mode
(Comfort, Sport, or Sport+) and the program
mode (Y page 121), you can store, call up,
and display the settings using AMG
button ; when the engine is running.
Pressing AMG button ; when the ignition is
switched on, displays the current settings
only.
XStoring: Press and hold AMG button ;
until an acoustic signal sounds.
The current settings are stored and
appears in the multifunction display.
XCalling up and displaying: Press AMG
button ;.
The stored driving mode and program
mode are in effect and the settings appear
in the multifunction display.
XDisplaying: Tap AMG button ;.
The stored and/or currently active settings
appear in the multifunction display.
Parktronic system
The Parktronic system with Parking Guidance
is an electronic parking aid with ultrasonic
sensors designed to assist the driver during
parking maneuvers. The Parktronic system
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An emergency call can also be initiated
manually (Y page 209).
Once the emergency call is in progress, the
indicator lamp in the SOS button will begin to
flash. The message Connecting Call
appears in the multifunction display and the
COMAND system is muted. When the
connection is established, the message
Call Connected appears in the
multifunction display.
All information relevant to the emergency,
such as the location of the vehicle
(determined by the GPS satellite location
system), vehicle model, identification number
and color are generated.
A voice connection between the Customer
Assistance Center and the occupants of the
vehicle will be established automatically soon
after the emergency call has been initiated.
The Customer Assistance Center will attempt
to determine the nature of the emergency
more precisely, provided they can speak to
an occupant of the vehicle.
iIf no vehicle occupant responds, an
ambulance will be sent to the vehicle
immediately.
GWarning!
If the indicator lamp in the SOS button is
flashing continuously and there was no voice
connection to the Customer Assistance
Center established, then the Tele Aid system
could not initiate an emergency call (e.g. the
relevant cellular phone network is not
available).
The message Call Failed appears in the
multifunction display for approximately
10 seconds.
Should this occur, assistance must be
summoned by other means.
iThe “911” emergency call system is a
public service. Using it without due cause
is a criminal offense.
Initiating an emergency call manually XBriefly press on cover : to open.XPress SOS button ; briefly.
The indicator lamp in SOS button ; will
flash until the emergency call is concluded.
XWait for a voice connection to the
Customer Assistance Center.
XClose cover : after the emergency call is
concluded.
GWarning!
If you feel at any way in jeopardy when in the
vehicle (e.g. smoke or fire in the vehicle,
vehicle in a dangerous road location), please
do not wait for voice contact after you have
pressed the emergency button. Carefully
leave the vehicle and move to a safe location.
The Customer Assistance Center will
automatically contact local emergency
officials with the vehicle’s approximate
location if they receive an automatic SOS
signal and cannot make voice contact with the
vehicle occupants.
XTerminating calls: Press button ~ on
the multifunction steering wheel.
or
XPress the respective button for ending a
telephone call on the COMAND system.
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When the connection is established, the
message Call Connected appears in the
multifunction display. The Tele Aid system will
transmit data generating the vehicle
identification number, model, color and
location (subject to availability of cellular and
GPS signals).
i The COMAND system display indicates
that a Tele Aid call is in progress. While the
call is connected you can change to the
navigation menu by pressing the NAVI
button on the COMAND system. Spoken
commands are not available.
A voice connection between the Customer
Assistance Center representative and the
occupants of the vehicle will be established.
Information regarding the operation of your
vehicle, the nearest authorized Mercedes-
Benz Center or Mercedes-Benz USA products
and services is available to you.
For more details concerning the Tele Aid
system, please visit www.mbusa.com (USA
only), log in to “Owner’s Online” and visit the
“My Tele Aid” section to learn more.
i If the indicator lamp in Information
button : is flashing continuously and
there was no voice connection to the
Customer Assistance Center established,
then the Tele Aid system could not initiate
an Information call (e.g. the relevant
cellular phone network is not available).
The message Call Failed appears in the
multifunction display.XTerminating calls: Press button ~ on
the multifunction steering wheel.
or
XPress the respective button for ending a
telephone call on the COMAND system.
Call priority
If other service calls such as a Roadside
Assistance call or Information call are active,
an emergency call is still possible. In this
case, the emergency call will take priority and
override all other active calls.
The indicator lamp in the respective button
flashes until the call is concluded. Automatic
initiated emergency calls can only be
terminated by a Customer Assistance Center
representative. All other calls can be
terminated by pressing button ~ on the
multifunction steering wheel or the
respective button for ending a telephone call
on the COMAND system.
i When a Tele Aid call has been initiated,
the COMAND system audio is muted. The
mobile phone is no longer connected to the
COMAND system. If you must use this
phone, we recommend that you use it only
with the vehicle at a standstill in a safe
location.
Search & Send
“Search & Send” is a navigation destination
address entry service. For more information
on “Search & Send”, refer to separate
COMAND system operating instructions.
Remote door unlock
In case you have locked your vehicle
unintentionally (e.g. SmartKey inside vehicle),
and the reserve SmartKey is not available:
XContact the Customer Assistance Center
at 1-800-FOR-MERCedes
(1-800-367-6372) (USA only) or
1-888-923-8367 (Canada only).
You will be asked to provide your password.XThen return to your vehicle at the time
arranged with the Customer Assistance
Center and pull the trunk lid handle for a
minimum of 20 seconds until the indicator
lamp in the SOS button is flashing.
The message Connecting Call appears in
the multifunction display.
As an alternative, you may unlock the vehicle
via Internet in the “My Tele Aid” section of
“Owner’s Online”, using your ID and password
(USA only).
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iThe remote door unlock feature is
available if the relevant cellular phone
network is available.
The SOS button will flash and the message
Connecting Call will appear in the
multifunction display to indicate receipt of
the door unlock command.
If the trunk lid handle was pulled for more
than 20 seconds before door unlock
authorization was received, you must wait
15 minutes before pulling the trunk lid
handle again.
Remote door lock
If you have forgotten to lock your vehicle and
are no longer near it, you can have it locked
remotely through the Customer Assistance
Center.
The vehicle can be remotely locked within
four days after the ignition has been switched
off.
XContact the Customer Assistance Center
at 1-800-FOR-MERCedes
(1-800-367-6372) (USA only) or
1-888-923-8367 (Canada only).
You will be asked to provide your password.
When you are inside your vehicle the next
time and switch on the ignition, the message
Tele Aid Doors locked by remote
control will appear on the multifunction
display.
i The remote door lock feature is available
if the relevant cellular phone network is
available and data connection is possible.
Stolen Vehicle Recovery Services
In the event your vehicle was stolen:
XReport the incident to the police.
The police will issue a numbered incident
report.XPass this number on to the Customer
Assistance Center along with your
password.
The Customer Assistance Center will then
attempt to covertly contact the vehicle’s
Tele Aid system. Once the vehicle is
located, the Customer Assistance Center
will contact the local law enforcement and
you. The vehicle’s location will only be
provided to law enforcement.
i If the anti-theft alarm stays on for more
than 30 seconds, the Tele Aid system will
notify the Customer Assistance Center
automatically.
Garage door opener
The integrated remote control can operate up
to three separately controlled devices
compatible with HomeLink ®
or some other
systems.
GWarning!
Before programming the integrated remote
control to a garage door opener or gate
operator, make sure people and objects are
out of the way of the device to prevent
potential harm or damage. When
programming a garage door opener, the door
moves up or down. When programming a gate
operator, the gate opens or closes.
Do not use the integrated remote control with
any garage door opener that lacks safety stop
and reverse features as required by U.S.
federal safety standards (this includes any
garage door opener model manufactured
before April 1, 1982). A garage door that
cannot detect an object - signaling the door
to stop and reverse - does not meet current
U.S. federal safety standards.
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The brake fluid level is correct when it is
between lower mark (MIN) ; and upper
mark (MAX) : of the brake fluid reservoir.
Tires and wheels
Safety notes
Contact an authorized Mercedes-Benz Center
for information on tested and recommended
rims and tires for summer and winter
operation. They can also offer advice
concerning tire service and purchase.
GWarning!
Replace rims or tires with the same
designation, manufacturer and type as shown
on the original part. For further information
contact an authorized Mercedes-Benz Center.
If incorrectly sized rims and tires are
mounted, the wheel brakes or suspension
components can be damaged. Also, the
operating clearance of the wheels and the
tires may no longer be correct.
GWarning!
Worn, old tires can cause accidents. If the tire
tread is worn to minimum tread depth, or if
the tires have sustained damage, replace
them.
When replacing rims, only use genuine
Mercedes-Benz wheel bolts specified for the
particular rim type. Failure to do so can result
in the bolts loosening and possibly an
accident.
Retreaded tires are not tested or
recommended by Mercedes-Benz, since
previous damage cannot always be
recognized on retreads. The operating safety
of the vehicle cannot be assured when such
tires are used.
GWarning!
If you feel a sudden significant vibration or
ride disturbance, or you suspect that possible
damage to your vehicle has occurred, you
should turn on the hazard warning flashers,
carefully slow down, and drive with caution to
an area which is a safe distance from the road.
Inspect the tires and the vehicle underbody
for possible damage. If the vehicle or tires
appear unsafe, have the vehicle towed to the
nearest authorized Mercedes-Benz Center or
tire dealer for repairs.GWarning!
Do not drive with a flat tire. A flat tire affects
the ability to steer or brake the vehicle. You
could lose control of the vehicle. Continued
driving with a flat tire or driving at high speed
with a flat tire will cause excessive heat build-
up and possibly a fire.
Important guidelines
R Only use sets of tires and rims of the same
type and make.
R Tires must be of the correct size for the rim.
R Break in new tires for approximately
60 miles (100 km) at moderate speeds.
R Regularly check the tires and rims for
damage. Dented or bent rims can cause tire
inflation pressure loss and damage to the
tire beads.
R If the vehicle is heavily loaded, check tire
inflation pressure and correct as required.
R Do not allow your tires to wear down too
far. Adhesion properties on wet roads are
sharply reduced at tread depths of less
than 1
/ 8 in (3 mm).
R When replacing individual tires, you should
mount new tires on the front wheels first
(on vehicles with same-sized wheels all
around).
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MOExtended system
The MOExtended system allows you to
continue driving your vehicle even if there is
a total loss of pressure in one or more tires.
You may only use the MOExtended system in
conjunction with the tire pressure loss
warning system ( Y page 232) or the
Advanced TPMS ( Y page 233).
i Vehicles with MOExtended system are
not factory-equipped with a TIREFIT kit.
When retrofitting with tires that do not have
run-flat characteristics, e.g. winter tires,
you should also equip your vehicle with a
TIREFIT kit. TIREFIT kits are available at any
authorized Mercedes-Benz Center.
For information on driving in case of pressure
loss in one or more tires (emergency mode),
see the “Practical hints” section
( Y page 329).
Tire care and maintenance
GWarning!
Regularly check the tires for damage.
Damaged tires can cause tire inflation
pressure loss. As a result, you could lose
control of your vehicle.
Worn, old tires can cause accidents. If the tire
tread is worn to minimum tread depth, or if
the tires have sustained damage, replace
them.
Check the tire inflation pressure at least once
a month. For more information on checking
tire inflation pressure, see “Recommended
tire inflation pressure” ( Y page 229).
Tire inspection
Every time you check the tire inflation
pressure, you should also inspect your tires
for the following:
R excessive treadwear ( Y page 242)
R cord or fabric showing through the tire’s
rubber
R bumps, bulges, cuts, cracks or splits in the
tread or side of the tire
Replace the tire if you find any of the above
conditions.
Make sure you also inspect the spare tire
periodically for condition and inflation. Spare
tires will age and become worn over time even
if never used, and thus should be inspected
and replaced when necessary.
Life of tire
GWarning!
Tires and spare tire should be replaced after
6 years, regardless of the remaining tread.
The service life of a tire is dependent upon
varying factors including but not limited to:
R Driving style
R Tire inflation pressure
R Distance driven
Tread depth
GWarning!
Although the applicable federal motor vehicle
safety laws consider a tire to be worn when
the treadwear indicators (TWI) become visible
at approximately 1
/ 16 in (1.6 mm), we
recommend that you do not allow your tires
to wear down to that level. As tread depth
approaches 1
/ 8 in (3 mm), the adhesion
properties on a wet road are sharply reduced.
Depending upon the weather and/or road
surface (conditions), the tire traction varies
widely.
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Treadwear indicators
Narrow bands, sometimes called “wear bars”
that show across the tread of a tire when only
1 / 16 in (1.6 mm) of tread remains.
Uniform Tire Quality Grading Standards
A tire information system that provides
consumers with ratings for a tire’s traction,
temperature and treadwear. Ratings are
determined by tire manufacturers using U.S.
government testing procedures. The ratings
are molded into the sidewall of the tire.
Vehicle maximum load on the tire
Load on an individual tire that is determined
by distributing to each axle its share of the
maximum loaded vehicle weight and dividing
it by two.
Winter driving
General information
Have your vehicle winterized at an authorized
Mercedes-Benz Center.
i Vehicles with diesel engine:
Do not cover the radiator, for example with
a winter front. Otherwise the readings of
the on-board diagnostic system may be
inaccurate. Some of theses readings are
required by law and must be accurate at all
times.
Winter tires
GWarning!
Winter tires with a tread depth of less than
1 / 6 in (4 mm) must be replaced. They are no
longer suitable for winter operation.
GWarning!
If you use your spare wheel when winter tires
are fitted on the other wheels, be aware that
the difference in tire characteristics may very
well impair turning stability and that overall
driving stability may be reduced. Adapt your
driving style accordingly.
Have the spare wheel replaced by a regular
road wheel with a winter tire at the nearest
authorized Mercedes-Benz Center.
Always use winter tires at temperatures
below 45‡ (7†) and whenever wintry road
conditions prevail. Not all M+S rated tires
provide special winter performance. Make
sure the tires you use show the mountain/
snowflake imarking on the tire sidewall.
These tires meet specific snow traction
performance requirements of the Rubber
Manufacturers Association (RMA) and the
Rubber Association of Canada (RAC) and
have been designed specifically for use in
snow conditions. Use of winter tires is the
only way to achieve the maximum
effectiveness of your vehicle’s driving safety
systems such as the ABS and the ESC in
winter operation.
For safe handling, make sure all mounted
winter tires are of the same make and have
the same tread design.
For information on winter tires for your
vehicle model, see the “Technical data”
section ( Y page 353).
Always observe the speed rating of the winter
tires installed on your vehicle.
After installing winter tires:XCheck the tire inflation pressure and adjust
it if necessary ( Y page 231).XRestart the tire pressure loss warning
system ( Y page 232) or the Advanced Tire
Pressure Monitoring System (Y page 233).
Snow chains
! Vehicles with AIRMAITC:
When driving with snow chains, always
select the raised level of the vehicle level
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Storage position
XTurn the crank handle in the direction of
arrow as far as it will go.
Operational position
XTurn the crank handle clockwise.
Before placing the jack back into the vehicle
tool kit:
XFully collapse the jack.XFold in the crank handle (storage position).
Spare wheel
GObserve Safety notes, see page 323.
iThe E 350 BlueTEC does not have a spare
wheel.
The spare wheel is located in the space
underneath the trunk floor.
XRemoving: Open the trunk (Y page 81).XLift the trunk floor and secure it on the
upper trunk lip (Y page 268).
! To prevent damage, always disengage the
floor handle from the upper trunk lip and
lower the trunk floor before closing the
trunk.
All models except E 63 AMG
XRemoving: Remove luggage bowl ; by
turning it counterclockwise.
XRemove spare wheel :.
Storing the spare wheel after use
XPlace spare wheel : into the spare wheel
well.
XSecure spare wheel : by turning luggage
bowl ; clockwise.
E 63 AMG
XRemoving: Reach into recess : of
storage well casing to pull it up and remove
it.
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