engine damage and/or other vehicle
damage not covered by the Mercedes-Benz
Limited Warranty.
Vehicle care
Cleaning and care of the vehicle
Notes
Regular and proper care will help to maintain
the value of your vehicle.
GWarning!
Many cleaning products can be hazardous.
Some are poisonous, others are flammable.
Always follow the instructions on the
particular container. Always open your
vehicle’s doors or windows when cleaning the
inside.
Never use fluids or solvents that are not
designed for cleaning your vehicle.
Always lock away cleaning products and keep
them out of reach of children.
! When cleaning the vehicle, do not use
scouring agents. Never apply strong force
and only use a soft, wet cloth or sponge.
Otherwise you may scratch or damage the
surface to be cleaned.
While in operation, even while parked, your
vehicle is subjected to varying external
influences which, if gone unchecked, can
attack the paintwork as well as the vehicle
underbody and cause lasting damage.
Such damage is caused not only by extreme
and varying climatic conditions, but also by:
R Air pollution
R Road salt
R Tar
R Gravel and stone chipping
To avoid paint damage, you should
immediately remove:
R Grease and oil
R Fuel
R Coolant
R Brake fluid
R Bird droppings
R Insects
R Tree resins etc.
Frequent washing reduces and/or eliminates
the aggressiveness and potency of the above
adverse influences.
More frequent washings are necessary to
deal with unfavorable conditions:
R near the ocean
R in industrial areas (smoke, exhaust
emissions)
R during winter operation
You should check your vehicle from time to
time for stone chipping or other damage. Any
damage should be repaired as soon as
possible to prevent corrosion.
In doing so, do not neglect the underbody of
the vehicle. A prerequisite for a thorough
check is a washing of the underbody followed
by a thorough inspection. Damaged areas
need to be re-undercoated.
Your vehicle has been treated at the factory
with a wax-base rustproofing in the body
cavities which will last for the lifetime of the
vehicle. Post-production treatment is neither
necessary nor recommended by Mercedes-
Benz because of the possibility of
incompatibility between materials used in the
production process and others applied later.
We have selected vehicle-care products and
compiled recommendations which are
specially matched to our vehicles and which
always reflect the latest technology. You can
obtain Mercedes-Benz approved vehicle-care
products at an authorized Mercedes-Benz
Center.260Vehicle careOperation
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Scratches, corrosive deposits, corrosion or
damage due to negligent or incorrect care
cannot always be removed or repaired with
the vehicle-care products recommended
here. In such cases it is best to seek aid at an
authorized Mercedes-Benz Center.
The following topics deal with the cleaning
and care of your vehicle and give important
“how-to” information as well as references to
Mercedes-Benz approved vehicle-care
products.
Power washer
! Follow the instructions provided by the
power washer manufacturer on
maintaining a distance between the vehicle
and the nozzle of the power washer.
Never use a round nozzle to power-wash
tires. The intense jet of water can result in
damage to the tire.
Always replace a damaged tire.
Always keep the jet of water moving across
the surface. Do not aim directly at electrical
parts, electrical connectors, seals, or other
rubber parts.
i Vehicles with KEYLESS-GO:
If a door handle is hit by a strong jet of
water, and a SmartKey is within
approximately 3 ft (1 m) of the vehicle, it
could be inadvertently locked or unlocked.
Tar stains
Quickly remove tar stains before they dry and
become more difficult to remove. A tar
remover is recommended.
Paintwork, painted body components
! Affixing stickers, magnets, adhesive tape
or similar materials to painted body
components may damage the paintwork.
Mercedes-Benz approved Paint Care should
be applied when water drops on the paint
surface do not “bead up”. This should
normally be done every 3 to 5 months,
depending on the climate and washing
detergent used.
Mercedes-Benz approved Paint Cleaner
should be applied if the paint surface shows
signs of embedded dirt (i.e. loss of gloss).
Do not apply any of these products or wax if
your vehicle is parked in the sun or if the hood
is still hot.XUse the appropriate MB-Touch-Up Stick for
quick and provisional repairs of minor paint
damage (i.e. chips from stones, vehicle
doors, etc.).
Engine cleaning
Prior to cleaning the engine compartment,
make sure to protect electrical components
and connectors from contact with water and
cleaning agents.
Corrosion protection, such as MB
Anticorrosion Wax should be applied to the
engine compartment after every engine
cleaning. Before applying, all control linkage
bushings and joints should be lubricated. The
poly-V-belt and all pulleys should be
protected from any wax.
Vehicle washing
In the winter, thoroughly remove all traces of
road salt as soon as possible.
When washing the vehicle underbody, do not
forget to clean the inner sides of the wheels.
i Vehicles with KEYLESS-GO:
If a door handle is hit by a strong jet of
water, and a SmartKey is within
approximately 3 ft (1 m) of the vehicle, it
could be inadvertently locked or unlocked.
Hand-wash
XDo not use hot water or wash your vehicle
in direct sunlight.XOnly use a soft, wet cloth or sponge to
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Display messagesPossible causes/consequences and M SolutionsDPower
Steering
Malfunctio
n
See
Operator's
ManualPower assistance for the steering system is not available. A
considerably higher degree of effort is necessary to steer the
vehicle.XCheck whether you are capable to apply the higher degree
of effort necessary to safely steer the vehicle.
If you are able to steer the vehicle safely:
XContinue driving with added caution.XHave the system checked at an authorized Mercedes-Benz
Center.
If, in any way, you feel that you are not able to steer the vehicle
safely:
XStop the vehicle in a safe location as soon as it is safe to
do so.XApply the parking brake.XDo not continue to drive.XContact an authorized Mercedes-Benz Center.
Engine
Display messagesPossible causes/consequences and M Solutions+Check
Coolant
Level See
Operator's
ManualThe coolant level is too low.XAdd coolant ( Y page 226).XIf you have to add coolant frequently, have the cooling
system checked at an authorized Mercedes-Benz Center.GWarning!
Do not spill antifreeze on hot engine parts. Antifreeze contains ethylene glycol which may burn
if it comes into contact with hot engine parts. You could be seriously burned.
! Do not ignore the low engine coolant level warning. Extended driving with the message
and symbol displayed may cause serious engine damage not covered by the Mercedes-Benz
Limited Warranty.
Do not drive without sufficient amount of coolant in the cooling system. The engine will
overheat causing major engine damage.
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Display messagesPossible causes/consequences and M Solutions?Coolant
Low Stop
Vehicle!
Turn
Engine OffThe coolant is too hot.XStop the vehicle immediately as soon as it is safe to do so.XTurn off the engine immediately.XEngage the parking brake.XOnly start the engine again after the message disappears.
You could otherwise damage the engine.XObserve the coolant temperature gauge in the instrument
cluster.XIf the temperature rises again: Contact an authorized
Mercedes-Benz Center immediately.
During severe operation conditions and stop-and-go city
traffic, the coolant temperature may rise close to 248‡
(120†).
GWarning!
Driving when your engine is overheated can cause some fluids which may have leaked into the
engine compartment to catch fire. You could be seriously burned.
Steam from an overheated engine can cause serious burns which can occur just by opening the
engine hood. Stay away from the engine if you see or hear steam coming from it.
Stop the vehicle in a safe location away from other traffic. Turn off the engine, get out of the
vehicle and do not stand near the vehicle until the engine has cooled down.
! The engine should not be operated with the coolant temperature above 248‡ (120†).
Doing so may cause serious damage which is not covered by the Mercedes-Benz Limited
Warranty.
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Display messagesPossible causes/consequences and M Solutions?Coolant
Low Stop
Vehicle!
Turn
Engine OffThe poly-V-belt could be broken.XStop the vehicle immediately as soon as it is safe to do so.XTurn off the engine immediately.XCheck the poly-V-belt.XIf it is broken: Do not continue to drive. Otherwise the
engine will overheat due to an inoperative water pump
which may result in damage to the engine. Contact an
authorized Mercedes-Benz Center.XIf it is intact: Do not continue to drive the vehicle with this
message displayed. Doing so could result in serious engine
damage that is not covered by the Mercedes-Benz Limited
Warranty.XObserve the coolant temperature gauge in the instrument
cluster.XDrive to the nearest authorized Mercedes-Benz Center
immediately.?The radiator cooling fan is malfunctioning.XObserve the coolant temperature gauge in the instrument
cluster.
If the coolant temperature is below 248‡ (120†), you may
continue driving to an authorized Mercedes-Benz Center.XAvoid placing heavy loads on the engine (e.g. by driving
uphill) as well as stop-and-go traffic.XHave the fan replaced as soon as possible.#The battery is no longer charging.
Possible causes:
R alternator malfunctioning
R broken poly-V-belt
R a malfunction in the electronic systemXStop immediately in a safe location or as soon as it is safe
to do so and check the poly-V-belt.XIf it is broken: Do not continue to drive. Otherwise the
engine will overheat due to an inoperative water pump
which may result in damage to the engine. Contact an
authorized Mercedes-Benz Center.XIf it is intact: Drive to the nearest authorized Mercedes-
Benz Center immediately. Adjust driving to be consistent
with reduced braking responsiveness.Vehicle status messages in the multifunction display297Practical hints212_AKB; 2; 41, en-USd2ureepe,Version: 2.11.8.12009-07-17T09:14:21+02:00 - Seite 297Z
Display messagesPossible causes/consequences and M Solutions4Check
Engine
Oil At
Next
RefuelingThe engine oil has dropped to a critical level.XCheck the engine oil level ( Y page 224) and add engine oil
as required ( Y page 225).XIf you must add engine oil frequently, have the engine
checked for possible leaks.If the message Check Engine Oil At Next
Refueling appears while the engine is
running and at operating temperature, the
engine oil level has dropped to approximately
the minimum level.
The message will be stored in the vehicle
status message memory after you have
cleared it from the multifunction display.
Visually check for oil leaks. If there are no
obvious oil leaks, drive to the nearest service
station to refill your engine oil to the required
level.For information on approved engine oils
contact an authorized Mercedes-Benz Center
or visit www.mbusa.com (USA only).
! Engine oil level warnings should not be
ignored. Extended driving with the symbol
displayed could result in serious engine
damage that is not covered by the
Mercedes-Benz Limited Warranty.Display messagesPossible causes/consequences and M SolutionsCThe fuel level is low.XRefuel at the next gas station.8Fuel
Level LowThe fuel level has dropped below the reserve mark.XRefuel at the next gas station.8Ultra Low-
sulfur
Diesel
Fuel OnlyVehicles with diesel engine only:
The fuel level has dropped below the reserve mark.XRefuel at the next gas station.XOnly use commercially available vehicular ULTRA-LOW
SULFUR HIGHWAY DIESEL FUEL (ULSD, 15 ppm SULFUR
MAXIMUM).8Gas Cap
LooseA loss of pressure has been detected in the fuel system. The
fuel cap may not be closed properly or the fuel system may
be leaking.XCheck the fuel cap ( Y page 220).XIf it is not closed properly: Close the fuel cap.XIf it is closed properly: Have the fuel system checked at
an authorized Mercedes-Benz Center.298Vehicle status messages in the multifunction displayPractical hints
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iAfter 60 seconds with an unfastened seat belt the warning chime stops sounding and the
seat belt telltale illuminates continuously. The seat belt telltale will only go out if both, the
driver and front passenger’s seat belt are fastened, or the vehicle is standing still and a front
door is opened.ProblemPossible causes/consequences and M Solutions6The red SRS
indicator lamp
comes on while
driving.There is a malfunction in the restraint systems. The air bags or
Emergency Tensioning Devices (ETDs) could deploy unexpectedly
or fail to activate in an accident.XDrive with added caution to the nearest authorized Mercedes-
Benz Center.GWarning!
In the event a malfunction of the SRS is
indicated as outlined above, the SRS may not
be operational.
For your safety, we strongly recommend that
you contact an authorized Mercedes-Benz
Center immediately to have the system
checked. Otherwise the SRS may not be
activated when needed in an accident, which
could result in serious or fatal injury, or it
might deploy unexpectedly and unnecessarily
which could also result in injury.ProblemPossible causes/consequences and M SolutionsåThe yellow ESC
OFF warning
lamp comes on
while the engine
is running.The ESC has been switched off.
Risk of accident!
When the ESC is switched off it will not stabilize the vehicle if the
system recognizes that the vehicle starts to skid or that a wheel
is spinning.XSwitch the ESC back on.
Exceptions: All models except E 63 AMG (Y page 66), E 63 AMG
( Y page 68).XIf leaving the ESC switched off, adapt your speed and driving to
the prevailing road and weather conditions.XIf the ESC cannot be switched back on: Have the system
checked at an authorized Mercedes-Benz Center as soon as
possible.ìE 63 AMG only:
The yellow ESC
SPORT warning
lamp comes on
while the engine
is running.ESC SPORT is activated.
Risk of accident!
When ESC SPORT is activated it will only stabilize the vehicle to a
limited extent if the system recognizes that the vehicle starts to
skid or that a wheel is spinning.XSwitch the ESC SPORT off ( Y page 67).
The message ESC-ON appears in the multifunction display.308What to do if …Practical hints
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ProblemPossible causes/consequences and M Solutions?The red coolant
temperature
warning lamp
comes on when
the engine is
running.There is insufficient coolant in the reservoir.
If this warning lamp comes on frequently, there is a leak in the
cooling system.
If the coolant level is correct, the electric radiator fan may be
broken.XImmediately add coolant to prevent engine from overheating
( Y page 226).XHave the cooling system checked.XIf the coolant temperature is below 248‡ (120†), you can
continue driving to the nearest authorized Mercedes-Benz
Center.XAvoid high engine loads (e.g. driving uphill) and stop-and-go
driving.?The red coolant
temperature
warning lamp
comes on when
the engine is
running and an
acoustic
warning sounds.The coolant temperature has exceeded 248‡ (120†).XStop in a safe location as soon as possible and allow the engine
and coolant to cool down.GWarning!
Driving when your engine is overheated can
cause some fluids which may have leaked into
the engine compartment to catch fire. You
could be seriously burned.
Steam from an overheated engine can cause
serious burns which can occur just by opening
the engine hood. Stay away from the engine
if you see or hear steam coming from it.
Stop the vehicle in a safe location away from
other traffic. Turn off the engine, get out of the
vehicle and do not stand near the vehicle until
the engine has cooled down.
! The engine should not be operated with
the coolant temperature above 248‡
(120†). Doing so may cause serious
damage which is not covered by the
Mercedes-Benz Limited Warranty.What to do if …311Practical hints212_AKB; 2; 41, en-USd2ureepe,Version: 2.11.8.12009-07-17T09:14:21+02:00 - Seite 311Z