2010 MERCEDES-BENZ E350 steering

When the connection is established, the
message Call Connected appears in the
multifunction display. The Tele Aid system will
transmit data generating the vehicle
identification number, model, color and
location (subject to availability of cellular and
GPS signals).
i The COMAND system display indicates
that a Tele Aid call is in progress. While the
call is connected you can change to the
navigation menu by pressing the NAVI
button on the COMAND system. Spoken
commands are not available.
A voice connection between the Customer
Assistance Center representative and the
occupants of the vehicle will be established.
Information regarding the operation of your
vehicle, the nearest authorized Mercedes-
Benz Center or Mercedes-Benz USA products
and services is available to you.
For more details concerning the Tele Aid
system, please visit www.mbusa.com (USA
only), log in to “Owner’s Online” and visit the
“My Tele Aid” section to learn more.
i If the indicator lamp in Information
button : is flashing continuously and
there was no voice connection to the
Customer Assistance Center established,
then the Tele Aid system could not initiate
an Information call (e.g. the relevant
cellular phone network is not available).
The message Call Failed appears in the
multifunction display.XTerminating calls: Press button ~ on
the multifunction steering wheel.
or
XPress the respective button for ending a
telephone call on the COMAND system.
Call priority
If other service calls such as a Roadside
Assistance call or Information call are active,
an emergency call is still possible. In this
case, the emergency call will take priority and
override all other active calls.
The indicator lamp in the respective button
flashes until the call is concluded. Automatic
initiated emergency calls can only be
terminated by a Customer Assistance Center
representative. All other calls can be
terminated by pressing button ~ on the
multifunction steering wheel or the
respective button for ending a telephone call
on the COMAND system.
i When a Tele Aid call has been initiated,
the COMAND system audio is muted. The
mobile phone is no longer connected to the
COMAND system. If you must use this
phone, we recommend that you use it only
with the vehicle at a standstill in a safe
location.
Search & Send
“Search & Send” is a navigation destination
address entry service. For more information
on “Search & Send”, refer to separate
COMAND system operating instructions.
Remote door unlock
In case you have locked your vehicle
unintentionally (e.g. SmartKey inside vehicle),
and the reserve SmartKey is not available:
XContact the Customer Assistance Center
at 1-800-FOR-MERCedes
(1-800-367-6372) (USA only) or
1-888-923-8367 (Canada only).
You will be asked to provide your password.XThen return to your vehicle at the time
arranged with the Customer Assistance
Center and pull the trunk lid handle for a
minimum of 20 seconds until the indicator
lamp in the SOS button is flashing.
The message Connecting Call appears in
the multifunction display.
As an alternative, you may unlock the vehicle
via Internet in the “My Tele Aid” section of
“Owner’s Online”, using your ID and password
(USA only).
Useful features211Controls in detail212_AKB; 2; 41, en-USd2ureepe,Version: 2.11.8.12009-07-17T09:14:21+02:00 - Seite 211Z

Recommended tire inflation pressureGWarning!
Follow recommended tire inflation pressures.
Do not underinflate tires. Underinflated tires
wear excessively and/or unevenly, adversely
affect handling and fuel economy, and are
more likely to fail from being overheated.
Do not overinflate tires. Overinflated tires can
adversely affect handling and ride comfort,
wear unevenly, increase stopping distance,
and result in sudden deflation (blowout)
because they are more likely to become
punctured or damaged by road debris,
potholes etc.
Do not overload the tires by exceeding the
specified load limit as indicated on the Tire
and Loading Information placard on the
driver’s door B-pillar. Overloading the tires
can overheat them, possibly causing a
blowout. Overloading the tires can also result
in handling or steering problems, or brake
failure.
Your vehicle is equipped with the Tire and
Loading Information placard located on the
driver’s door B-pillar (Y page 237).
The tire inflation pressure should be checked
regularly. Only adjust the tire inflation
pressure on cold tires. The tires can be
considered cold if the vehicle has been
parked for at least 3 hours or driven less than
1 mile (1.6 km). Depending on the ambient
temperature, the driving speed and the tire
load, the tire temperature changes. When the
tire temperature changes by 18‡ (10†), the
tire inflation pressure will change by
approximately 1.5 psi (0.1 bar). Keep this in
mind when checking tire inflation pressure on
warm tires and adjust the tire pressure only
if the tire inflation pressure is too low for the
current operating conditions. If you check the
tire inflation pressure when the tires are
warm, the reading will be higher than the cold
reading. This is normal. Do not let air out to
match the specified cold tire inflation
pressure. Otherwise, the tire will be
underinflated.
Follow recommended cold tire inflation
pressures listed on Tire and Loading
Information placard on the driver’s door
B-pillar.
Keeping the tires properly inflated provides
the best handling, tread life and riding
comfort.
In addition to the Tire and Loading
Information placard on the driver’s door
B-pillar, also consult the tire inflation
pressure label on the inside of the filler flap
for any additional information pertaining to
special driving situations. For more
information, see “Important notes on tire
inflation pressure” (Y page 230).
iData shown on Tire and Loading
Information placard example are for
illustration purposes only. Tire data are
specific to each vehicle and may vary from
data shown in the following illustration.
Refer to Tire and Loading Information
placard on vehicle for actual data specific
to your vehicle.
The Tire and Loading Information placard lists
the recommended cold tire inflation
pressures : for maximum loaded vehicle
weight. The tire inflation pressures listed
apply to the tires installed as original
equipment.
Tires and wheels229Operation212_AKB; 2; 41, en-USd2ureepe,Version: 2.11.8.12009-07-17T09:14:21+02:00 - Seite 229Z

Example illustration: Tire inflation pressuresspecific to rim diameter
Potential problems associated with
underinflated and overinflated tires
Underinflated tires
GWarning!
Follow recommended tire inflation pressures.
Do not underinflate tires. Underinflated tires
wear excessively and/or unevenly, adversely
affect handling and fuel economy, and are
more likely to fail from being overheated.
Underinflated tires can
Rcause excessive and uneven tire wear
Radversely affect fuel economy
Rlead to tire failure from being overheated
Radversely affect handling characteristics
Overinflated tires
GWarning!
Follow recommended tire inflation pressures.
Do not overinflate tires. Overinflated tires can
adversely affect handling and ride comfort,
wear unevenly, increase stopping distance,
and result in sudden deflation (blowout)
because they are more likely to become
punctured or damaged by road debris,
potholes etc.
Overinflated tires can
Radversely affect handling characteristics
Rcause uneven tire wear
Rbe more prone to damage from road
hazards
Radversely affect ride comfort
Rincrease stopping distance
Checking tire inflation pressure
Safety notes
GWarning!
Follow recommended tire inflation pressures.
Do not underinflate tires. Underinflated tires
wear excessively and/or unevenly, adversely
affect handling and fuel economy, and are
more likely to fail from being overheated.
Do not overinflate tires. Overinflated tires can
adversely affect handling and ride comfort,
wear unevenly, increase stopping distance,
and result in sudden deflation (blowout)
because they are more likely to become
punctured or damaged by road debris,
potholes etc.
Do not overload the tires by exceeding the
specified load limit as indicated on the Tire
and Loading Information placard on the
driver’s door B-pillar. Overloading the tires
can overheat them, possibly causing a
blowout. Overloading the tires can also result
in handling or steering problems, or brake
failure.
Check the tire inflation pressure at least once
a month.
Check and adjust the tire inflation pressure
when the tires are cold (Y page 229).
Checking tire inflation pressure
manually
Follow the steps below to achieve correct tire
inflation pressure:
XRemove the cap from the valve on one tire.XFirmly press a tire gauge onto the valve.XRead the tire inflation pressure on the tire
gauge and check against the
recommended tire inflation pressure on the
Tires and wheels231Operation212_AKB; 2; 41, en-USd2ureepe,Version: 2.11.8.12009-07-17T09:14:21+02:00 - Seite 231Z

applying the brakes and avoiding abrupt
steering maneuvers.
Restarting the tire pressure loss warning
system
The tire pressure loss warning system must
be restarted in the following situations:
R after you have changed the tire inflation
pressure
R after you have replaced the wheels or tires
R after you have installed new wheels or tiresXUsing the Tire and Loading Information
placard on the driver’s door B-pillar or, if
available, the tire inflation pressure label on
the inside of the fuel filler flap, make sure
the tire inflation pressure of all four tires is
correct.GWarning!
The tire pressure loss warning system can
only warn you in a reliable manner if you have
set the correct tire inflation pressures for
each tire.
If an incorrect tire inflation pressure was set,
the system will monitor the pressure
according to the incorrect value.
XSwitch on the ignition.XPress button = or ; on the
multifunction steering wheel to select the
Serv. menu ( Y page 138).XPress button 9 or : on the
multifunction steering wheel to select
Tire Pressure .XPress button a on the multifunction
steering wheel to confirm.
The following message appears in the
multifunction display:
Run Flat Indicator
Active
Press 'OK' to RestartXPress button a.
The following message will appear in the
multifunction display:
Tire PressureNow OK?
Cancel
YesXIf you wish to confirm: Press button
9 or : to select Yes.XPress button a.
The following message will appear in the
multifunction display:
Run Flat
Indicator
Restarted
After a certain “learning phase”, the tire
pressure loss warning system checks the
set pressure values for all four tires.XIf you wish to cancel: Press button 9
or : to select Cancel.XPress button a to confirm.
The previous settings remain unchanged.
Advanced Tire Pressure Monitoring
System (Advanced TPMS)
Your vehicle is equipped with the Advanced
Tire Pressure Monitoring System (Advanced
TPMS). It measures the tire inflation pressure
in the vehicle’s tires and issues warnings in
case of pressure loss in one or more of the
tires.
The TPMS is equipped with a combination low
tire pressure/TPMS malfunction telltale
(USA) or a low tire pressure telltale (Canada)
in the instrument cluster. Depending on how
the telltale illuminates, it indicates a low tire
pressure condition or a malfunction in the
TPMS system itself:
R If the telltale illuminates continuously, one
or more of your tires is significantly
underinflated. There is no malfunction in
the TPMS.
R USA only: If the telltale flashes for 60
seconds and then stays illuminated, the
TPMS system itself is not operating
properly.
The TPMS only functions on wheels that are
equipped with the proper electronic sensors.
Tires and wheels233Operation212_AKB; 2; 41, en-USd2ureepe,Version: 2.11.8.12009-07-17T09:14:21+02:00 - Seite 233Z

GWarning!
The TPMS does not indicate a warning for
wrongly selected inflation pressures. Always
adjust tire inflation pressure according to the
Tire and Loading Information placard or the
supplemental tire inflation pressure
information on the inside of the fuel filler flap.
The TPMS is not able to issue a warning due
to a sudden dramatic loss of pressure (e.g. tire
blowout caused by a foreign object). In this
case bring the vehicle to a halt by carefully
applying the brakes and avoiding abrupt
steering maneuvers.
GWarning!
Each tire, including the spare (if provided),
should be checked at least once a month
when cold and inflated to the inflation
pressure recommended by the vehicle
manufacturer on the Tire and Loading
Information placard on the driver’s door B-
pillar or the tire inflation pressure label on the
inside of the fuel filler flap. If your vehicle has
tires of a different size than the size indicated
on the Tire and Loading Information placard
or the tire inflation pressure label, you should
determine the proper tire inflation pressure
for those tires.
As an added safety feature, your vehicle has
been equipped with a tire pressure monitoring
system (TPMS) that illuminates a low tire
pressure telltale when one or more of your
tires are significantly underinflated.
Accordingly, when the low tire pressure
telltale illuminates, you should stop and check
your tires as soon as possible, and inflate
them to the proper pressure. Driving on a
significantly underinflated tire causes the tire
to overheat and can lead to tire failure.
Underinflation also reduces fuel efficiency
and tire tread life, and may affect the vehicle’s
handling and stopping ability. Please note that
the TPMS is not a substitute for proper tire
maintenance, and it is the driver’s
responsibility to maintain correct tire
pressure, even if underinflation has not
reached the level to trigger illumination of the
TPMS low tire pressure telltale.
USA only:
Your vehicle has also been equipped with a
TPMS malfunction indicator to indicate when
the system is not operating properly. The
TPMS malfunction indicator is combined with
the low tire pressure telltale. When the
system detects a malfunction, the telltale will
flash for approximately 1 minute and then
remain continuously illuminated. This
sequence will continue upon subsequent
vehicle start-ups as long as the malfunction
exists. When the malfunction indicator is
illuminated, the system may not be able to
detect or signal low tire pressure as intended.
TPMS malfunctions may occur for a variety of
reasons, including the installation of
incompatible replacement or alternate tires
or wheels on the vehicle that prevent the
TPMS from functioning properly. Always
check the TPMS malfunction telltale after
replacing one or more tires or wheels on your
vehicle to ensure that the replacement or
alternate tires and wheels allow the TPMS to
continue to function properly.
i USA only:
If a condition causing the TPMS to
malfunction develops, it may take up to
10 minutes for the system to signal a
malfunction using the TPMS telltale
flashing and illumination sequence.
The telltale extinguishes after a few
minutes driving if the malfunction has been
corrected.
Tire pressure inquiries are made using the
multifunction display. The current tire
inflation pressure for each tire appears in the
multifunction display after a few minutes of
driving.
i Possible differences between the
readings of a tire pressure gauge of an air
hose, e.g. gas station equipment, and the
vehicle’s control system can occur. The tire234Tires and wheelsOperation
212_AKB; 2; 41, en-USd2ureepe,Version: 2.11.8.12009-07-17T09:14:21+02:00 - Seite 234

pressure displayed by the control system
apply to sea level. In high-altitude
locations, the reading on a tire pressure
gauge will be higher than the reading issued
by the vehicle’s control system. Do not
reduce the tire inflation pressure under
such circumstances.
XSwitch on the ignition.XPress button = or ; on the
multifunction steering wheel to select the
Serv. menu (Y page 138).
XPress button 9 or : to select Tire
Pressure.
XPress button a.
The current inflation pressure for each tire
appears in the multifunction display.
Example illustration
When the vehicle has been parked for longer
than 20 minutes, the message Tire
pressures will be displayed after
driving a few minutes appears in the
multifunction display.
The TPMS recognizes new wheels or sensors
automatically after the learn-in phase. As long
as the tire inflation pressure values cannot be
allocated to the individual wheels, the
message Tire Pressure Monitor Active
appears. Despite this message, the tire
inflation pressure values are monitored
already.
iWith a spare wheel mounted, the system
may still indicate the tire inflation pressure
of the removed road wheel for some
minutes. If this happens, keep in mind that
the indicated value where the spare wheel
is mounted does not reflect the actual
spare tire inflation pressure.
iOperating radio transmission equipment
(e.g. wireless headsets, two-way radios) in
or near the vehicle could cause the TPMS
to malfunction.
iUSA only:
This device complies with Part 15 of the
FCC Rules. Operation is subject to the
following two conditions:
1. This device may not cause harmful
interference, and
2. this device must accept any
interference received, including
interference that may cause undesired.
Any unauthorized modification to this
device could void the user’s authority to
operate the equipment.
iCanada only:
This device complies with RSS-210 of
Industry Canada. Operation is subject to
the following two conditions:
1.This device may not cause interference,
and
2. this device must accept any
interference received, including
interference that may cause undesired
operation of the device.
Any unauthorized modification to this
device could void the user’s authority to
operate the equipment.
Tire inflation pressure warnings
If the system detects a significant loss of tire
inflation pressure in one or more than one
tire, a message appears in the multifunction
display. In addition, an acoustic warning
sounds and the low tire pressure telltale in the
instrument cluster comes on.
Tires and wheels235Operation212_AKB; 2; 41, en-USd2ureepe,Version: 2.11.8.12009-07-17T09:14:21+02:00 - Seite 235Z

Example illustration
The respective tire is indicated by a red
rectangle.
Restarting Advanced TPMS
GWarning!
It is the driver’s responsibility to set the tire
inflation pressure to the recommended cold
tire inflation pressure. Underinflated tires
affect the ability to steer or brake the vehicle.
You might lose control over the vehicle.
When you restart the TPMS, the system sets
new reference values for each tire.
The TPMS must be restarted when you have
adjusted the tire inflation pressure to a new
level (e.g. because of different load or driving
conditions). The TPMS is then recalibrated to
the current tire inflation pressures.
iCanada only:
The TPMS usually recognizes tire pressure
adjustments and sets new reference values
automatically. You can, however, restart
the TPMS manually as described.
Restart the TPMS after adjusting the tire
inflation pressure to the inflation pressure
recommended for the vehicle operating
condition. Tire inflation pressure should only
be adjusted on cold tires. Observe the
recommended tire inflation pressure on the
Tire and Loading Information placard on the
driver’s door B-pillar. Some vehicles may have
supplemental tire inflation pressure
information for driving at high speeds or for
vehicle loads less than the maximum loaded
vehicle condition. If such information is
provided, it can be found on the inside of the
fuel filler flap.
XUsing the Tire and Loading Information
placard on the driver’s door B-pillar
(Y page 237) or the supplemental tire
inflation pressure information on the inside
of the fuel filler flap, make sure the tire
inflation pressure of all four tires is correct.
XSwitch on the ignition.XPress button = or ; on the
multifunction steering wheel to select the
Serv. menu.
XPress button 9 or : on the
multifunction steering wheel to select
Tire Pressure.
XPress button a.
The current inflation pressure for each tire
appears in the multifunction display or the
following message appears in the
multifunction display:
Tire pressures
will be displayed
after driving
a few minutes
XPress button :.
The following message appears in the
multifunction display:
Use Current
Pressures As New
Reference Values
Press 'OK' to Confirm
XPress button a.
The following message appears in the
multifunction display:
Tire Press. Monitor
Restarted
After driving a few minutes the system
verifies that the current tire inflation
pressures are within the system’s specified
range. Afterwards the current tire inflation
pressures are accepted as reference values
and then monitored.
XIf you wish to cancel: Press button %.
or
XPress button 9 to exit the menu screen.
iWhen the wheel positions have been
changed, the inflation pressure of a tire
236Tires and wheelsOperation
212_AKB; 2; 41, en-USd2ureepe,Version: 2.11.8.12009-07-17T09:14:21+02:00 - Seite 236

Tire and Loading InformationGWarning!
Do not overload the tires by exceeding the
specified load limit as indicated on the Tire
and Loading Information placard on the
driver’s door B-pillar. Overloading the tires
can overheat them, possibly causing a
blowout. Overloading the tires can also result
in handling or steering problems, or brake
failure.
Tire and Loading Information placard
iData shown on Tire and Loading
Information placard example are for
illustration purposes only. Load limit data
are specific to each vehicle and may vary
from data shown in the following
illustration. Refer to Tire and Loading
Information placard on vehicle for actual
data specific to your vehicle.
The Tire and Loading Information placard
showing load limit information : is located
on the driver’s door B-pillar (Y page 237).
XLocate the statement “The combined
weight of occupants and cargo should
never exceed XXX kilograms or XXX lbs.”
on the Tire and Loading Information
placard.
The combined weight of all occupants,
cargo/luggage and trailer tongue load (if
applicable) should never exceed the weight
referenced in that statement.
Seating capacity
iData shown on Tire and Loading
Information placard example are for
illustration purposes only. Seating capacity
data are specific to each vehicle and may
vary from data shown in the following
illustration. Refer to Tire and Loading
Information placard on vehicle for actual
data specific to your vehicle.
The seating capacity gives you important
information on the number of occupants that
can be in the vehicle. Observe front and rear
seating capacity. The Tire and Loading
Information placard showing seating
capacity : is located on the driver’s door
B-pillar (Y page 237).
Steps for determining correct load limit
The following steps have been developed as
required of all manufacturers under Title 49,
Code of U.S. Federal Regulations, Part 575
pursuant to the “National Traffic and Motor
Vehicle Safety Act of 1966”.
XStep 1: Locate the statement “The
combined weight of occupants and cargo
should never exceed XXX kg or XXX lbs.”
on your vehicle’s Tire and Loading
Information placard.
XStep 2: Determine the combined weight of
the driver and passengers that will be riding
in your vehicle.
XStep 3: Subtract the combined weight of
the driver and passengers from
XXX kilograms or XXX lbs.
238Tires and wheelsOperation
212_AKB; 2; 41, en-USd2ureepe,Version: 2.11.8.12009-07-17T09:14:21+02:00 - Seite 238