2010 MERCEDES-BENZ E350 Controls

GWarning!
Keep in mind that turning off the engine alone
only will shift the automatic transmission into
neutral position N automatically.
Always shift the automatic transmission into
park position P before turning off the engine.
Otherwise the vehicle could roll away which
could result in an accident and/or serious
personal injury.
Shifting into neutral position N
XWith the vehicle at a standstill, depress the
brake pedal.XMove the gear selector lever up or down to
the resistance point to select neutral
position N.
When you turn off the engine, the automatic
transmission will shift into neutral position
N automatically.
SmartKey: Removing the SmartKey from the
starter switch or opening a front door after
turning off the engine will shift the automatic
transmission into park position P
automatically.
KEYLESS-GO: Opening a front door after
turning off the engine will shift the automatic
transmission into park position P
automatically.
Remaining in neutral position N
If you want the automatic transmission to
remain in neutral position N, e.g. when taking
the vehicle through an automatic conveyor-
type car wash, observe the following
instructions.
GWarning!
When leaving the SmartKey in the starter
switch, do not leave children unattended in
the vehicle. It is possible for children to switch
on the ignition which could result in
unsupervised use of vehicle equipment.
Unsupervised use of vehicle equipment could
result in an accident and/or serious personal
injury.
With SmartKey:XMake sure the ignition is switched on.XWith the vehicle at a standstill, depress the
brake pedal and keep it pressed.XShift the automatic transmission into
neutral position N.XRelease the brake pedal.XIf engaged, release the parking brake.XSwitch off the ignition and leave the
SmartKey in the starter switch.
With KEYLESS-GO:
XMake sure the ignition is switched on.XWith the vehicle at a standstill, depress the
brake pedal and keep it pressed.XShift the automatic transmission into park
position P.XRelease the brake pedal.XRemove the KEYLESS-GO start/stop
button from the starter switch.XInsert the SmartKey into the starter switch.XSwitch on the ignition.XDepress the brake pedal and keep it
pressed.XShift the automatic transmission into
neutral position N.XRelease the brake pedal.XIf engaged, release the parking brake.XSwitch off the ignition and leave the
SmartKey in the starter switch.
Shifting into reverse gear R
XWith the vehicle at a standstill, depress the
brake pedal.XMove the gear selector lever up past the
resistance point.
Shifting into drive position D
XWith the vehicle at a standstill, depress the
brake pedal.XMove the gear selector lever down past the
resistance point.Automatic transmission117Controls in detail212_AKB; 2; 41, en-USd2ureepe,Version: 2.11.8.12009-07-17T09:14:21+02:00 - Seite 117Z

Shifting procedure
The automatic transmission selects individual
gears automatically, depending onRthe selected gear range (Y page 120)
Rthe selected program mode:
C/S (Y page 120)
or
M (E 63 AMG only) (Y page 122)
Rthe position of the accelerator pedal
Rthe vehicle speed
With drive position D selected, you can
influence transmission shifting by
Rlimiting the gear range
Rextending the gear range
Rchanging the gears manually (E 63 AMG
only)
E 63 AMG: Double-clutching is active when
downshifting in all program modes. Double-
clutching reduces load-alteration effects and
supports sporty driving. The degree to which
you perceive double-clutching acoustically
varies depending on the selected program
mode.
Transmission positions
The current transmission position appears in
the multifunction display.
All models except E 63 AMG
:Transmission position indicator
E 63 AMG
:Transmission position indicator
If the current transmission position does not
appear in the multifunction display due to a
malfunction, for example, make sure that the
automatic transmission is in the desired
position.
XShift the automatic transmission into drive
position D.
XSelect automatic program mode C.XDo not limit the gear range.XDrive off carefully.118Automatic transmissionControls in detail
212_AKB; 2; 41, en-USd2ureepe,Version: 2.11.8.12009-07-17T09:14:21+02:00 - Seite 118

EffectBPark position
Shift the automatic transmission
into park position P only when the
vehicle is stopped. The park
position is not intended to serve as
a brake when the vehicle is parked.
Rather, the driver should always
engage the parking brake in
addition to shifting the automatic
transmission into park position P to
secure the vehicle.
The SmartKey can only be removed
from the starter switch with the
gear selector lever in park position
P . With the SmartKey removed from
the starter switch, the gear selector
lever is locked in park position P.
If the vehicle’s electrical system is
malfunctioning, the automatic
transmission could remain locked
in park position P.XHave the vehicle’s electrical
system checked at an authorized
Mercedes-Benz Center as soon
as possible.CReverse gear
Shift the automatic transmission
into reverse gear R only when the
vehicle is stopped.EffectANeutral position
No power is transmitted from the
engine to the drive axle. When the
brakes are released, the vehicle can
be moved freely (pushed or towed).
To avoid damage to the
transmission, never shift the
automatic transmission into neutral
position N while driving.
Exception: If the ESC is switched off
or malfunctioning, shift the
automatic transmission into neutral
position N if the vehicle is in danger
of skidding.
! Coasting the vehicle, or driving
for any other reason with the
automatic transmission in
neutral position N can result in
transmission damage that is not
covered by the Mercedes-Benz
Limited Warranty.7Drive position
The automatic transmission shifts
automatically. All forward gears are
available.
Driving tips
Kickdown
Use the kickdown when you want maximum
acceleration.
XU.S. vehicles except AMG vehicles:
Fully depress the accelerator pedal.
Depending on the engine speed the
automatic transmission shifts into a lower
gear.XCanada vehicles and AMG vehicles:
Depress the accelerator pedal past the
point of resistance.
Depending on the engine speed the
automatic transmission shifts into a lower
gear.Automatic transmission119Controls in detail212_AKB; 2; 41, en-USd2ureepe,Version: 2.11.8.12009-07-17T09:14:21+02:00 - Seite 119Z

Rocking the vehicle
Rocking the vehicle by shifting the automatic
transmission directly between drive position
D and reverse gear R can help free a vehicle
stuck in mud or snow. The engine control
system of this vehicle electronically limits
directly shifting the automatic transmission
between drive position D and reverse gear R
to very low speeds, i.e. approximately 5 mph
(9 km/h). To shift the automatic transmission
directly between drive position D and reverse
gear R, move the gear selector lever up or
down past the resistance point.
Working on the vehicle
GWarning!
When working on the vehicle, engage the
parking brake and shift the automatic
transmission into park position P. Otherwise
the vehicle could roll away which could result
in an accident and/or serious personal injury.
Gear ranges
With the automatic transmission in drive
position D, you can limit or extend the gear
range, see “One-touch gearshifting”
(Y page 121).
The current gear range appears in the
multifunction display.
All models except E 63 AMG
:Gear range indicator The current gear range appears in the
multifunction display.
E 63 AMG
:Gear range indicatorEffect=With this selection you can use the
braking effect of the engine.
5Allows the use of the engine’s
braking effect when driving
Ron steep downgrades
Rin mountainous regions
Runder extreme operating
conditions
4For maximum use of the engine’s
braking effect on very steep or
lengthy downgrades.
Automatic shift program
Program mode selector switch on all modelsexcept E 63 AMG
C ComfortFor comfort drivingS SportFor sporty driving120Automatic transmissionControls in detail
212_AKB; 2; 41, en-USd2ureepe,Version: 2.11.8.12009-07-17T09:14:21+02:00 - Seite 120

Program mode selector dial on E 63 AMG
C ComfortFor standard drivingS SportFor sporty drivingS+ Sport PlusFor sporty driving with
shorter shift times
M ManualFor manual gearshifting
(Y page 122)
RS RACE STARTFor optimum
acceleration from a
standing start
iProgram mode RS cannot be selected
while driving. For more information, see
“RACE START (E 63 AMG)” (Y page 159).
The current program mode appears in the
multifunction display.
E 63 AMG
:Program mode indicator
iE 63 AMG: In addition, the currently
selected program mode is indicated in red
on the program mode selector dial.
You should only change the program mode
when the automatic transmission is in park
position P.
Automatic program mode S will not be stored.
When the engine is turned off with the
automatic program mode S selected, the
automatic transmission will go to the
automatic program mode C when the engine
is restarted.
E 63 AMG: Automatic program mode S+ will
not be stored. When the engine is turned off
with automatic program mode S+ selected,
the automatic transmission will go to
automatic program mode C when the engine
is restarted.
XAll models except E 63 AMG: Press the
program mode selector switch repeatedly
until the letter of the desired program mode
appears in the right multifunction display.
XE 63 AMG: Turn the program mode
selector dial until the letter of the desired
program mode appears in the right
multifunction display.
Selecting program mode C means:
RThe vehicle starts out more gentle, both
forward and reverse, except when driving
off with full throttle.
RTraction and driving stability are improved
on icy roads.
RUpshifts occur earlier even when you give
more gas. The engine then operates at
lower revolutions and the wheels are less
likely to spin.
Selecting program mode S means that
upshifts occur later.
One-touch gearshifting
With the automatic transmission in drive
position D, you can limit or extend the gear
range using the steering wheel gearshift
control.
E 63 AMG: You only can limit or extend the
gear range when driving in automatic
program mode C, S,or S+. For information on
using the steering wheel gearshift control in
Automatic transmission121Controls in detail212_AKB; 2; 41, en-USd2ureepe,Version: 2.11.8.12009-07-17T09:14:21+02:00 - Seite 121Z

manual program mode M, see “Manual shift
program” (Y page 122).
E 63 AMG: For information on using the
steering wheel gearshift control in manual
program mode M, see “Manual shift program”
(Y page 122).
Steering wheel gearshift control (exampleillustration)
iYou cannot shift with the steering wheel
gearshift control when the automatic
transmission is in park position P, neutral
position N, or reverse gear R.
Limiting gear range
GWarning!
On slippery road surfaces, never downshift in
order to obtain braking action. This could
result in drive wheel slip and reduced vehicle
control. Your vehicle’s ABS will not prevent
this type of loss of control.
XBriefly pull left gearshift control :.
The automatic transmission will shift into
the next lower gear as permitted by the
shift program. This action simultaneously
limits the gear range of the automatic
transmission.
iTo avoid overrevving the engine when
downshifting, the automatic transmission
will not shift into a lower gear if the engine’s
maximum speed would be exceeded.
Extending gear rangeXBriefly pull right gearshift control ;.
The automatic transmission will shift into
the next higher gear as permitted by the
shift program. This action simultaneously
extends the gear range of the automatic
transmission.
iIf you press on the accelerator pedal
when the engine has reached the
revolution limit of the current gear range,
the automatic transmission will upshift
beyond any gear range limit selected.
Canceling gear range limit
XPull and hold right gearshift control ; until
the gear range indicator disappears from
the multifunction display.
The automatic transmission will shift from
the current gear range directly into drive
position D.
Shifting into optimal gear range
XPull and hold left gearshift control :.
The automatic transmission will select the
gear range suited for optimal acceleration
and deceleration automatically. This will
involve shifting down one or more gears.
Manual shift program
The manual shift program is available on
E 63 AMG only.
Manual program mode M differs with regard
to spontaneity, response time, and shifting
smoothness from automatic program modes
S or S+.
In manual program mode M, system-
controlled automatic gearshifting is switched
off. You need to change the gears by manually
upshifting or downshifting using the steering
wheel gearshift control.
122Automatic transmissionControls in detail
212_AKB; 2; 41, en-USd2ureepe,Version: 2.11.8.12009-07-17T09:14:21+02:00 - Seite 122

Program mode selector dial on E 63 AMG
C ComfortFor standard drivingS SportFor sporty drivingS+ Sport PlusFor sporty driving with
shorter shift times
M ManualFor manual gearshiftingRS RACE STARTFor optimum
acceleration from a
standing start
iProgram mode RS cannot be selected
while driving. For more information, see
“RACE START (E 63 AMG)” (Y page 159).
The current program mode appears in the
multifunction display (Y page 121).
For information on automatic program mode
(C or S), see “Automatic shift program”
(Y page 120) and “One-touch gearshifting”
(Y page 121).
Activating manual shift program
XTurn the program mode selector dial until
M appears in the multifunction display.
The automatic transmission switches to
manual program mode M. Automatic
shifting is switched off. The gear range is
not limited.
You can change the gears manually with drive
position D selected. You can upshift or
downshift through the gears in succession.
iManual program mode M will not be
stored. When the engine is turned off with
manual program mode M selected, the
automatic transmission will go to
automatic program mode C when the
engine is restarted.
Upshifting
! In manual program mode M, the
automatic transmission will not upshift,
even if the engine has reached its
overrevving range. Shift up into the next
gear before the engine has reached its
overrevving range. Make absolutely certain
that the engine speed does not reach the
red marking on the tachometer. Otherwise
the engine could be damaged which is not
covered by the Mercedes-Benz Limited
Warranty.
XBriefly pull right gearshift control ;
(Y page 122).
The automatic transmission shifts into the
next higher gear.
Upshift indicator
In manual program mode M, upshift
indicator ; in the multifunction display
advises you to upshift before the engine
reaches the overspeed range. Thus you can
drive at the maximum engine speed for each
gear without overrevving the engine.
XShift the automatic transmission from
current gear : into the next higher gear.
The fuel supply will otherwise be
interrupted to prevent the engine from
overrevving.
Automatic transmission123Controls in detail212_AKB; 2; 41, en-USd2ureepe,Version: 2.11.8.12009-07-17T09:14:21+02:00 - Seite 123Z

DownshiftingGWarning!
On slippery road surfaces, never downshift in
order to obtain braking action. This could
result in drive wheel slip and reduced vehicle
control. Your vehicle’s ABS will not prevent
this type of loss of control.
XBriefly pull left gearshift control :
( Y page 122).
The automatic transmission shifts into the
next lower gear.
i When you brake or stop, the automatic
transmission shifts down into a gear from
which you can easily accelerate or take off.
Kickdown
Using the kickdown while driving in manual
program mode M is not possible.
Deactivating manual shift program
XTurn the program mode selector dial until
C or S appears in the multifunction display.
or
XRestart the engine.
The automatic transmission will go to
automatic program mode C.
Manual program mode M is not stored.
Emergency operation (limp-home
mode)
If vehicle acceleration becomes less
responsive or sluggish or the automatic
transmission no longer shifts, the automatic
transmission is most likely operating in limp-
home (emergency operation) mode. In this
mode only second gear and reverse gear R
can be selected.
XStop the vehicle in a safe location.XShift the automatic transmission into park
position P.XTurn off the engine.XWait at least 10 seconds before restarting.XRestart the engine.XShift the automatic transmission into drive
position D (for second gear) or reverse gear
R .XHave the automatic transmission checked
at an authorized Mercedes-Benz Center as
soon as possible.
Transfer case
This section applies to vehicles equipped with
all-wheel drive (4MATIC) only. Both the front
and rear axles are powered at all times when
the vehicle is being operated.
! Only conduct operational or performance
tests on a two-axle dynamometer. If such
tests are necessary, contact an authorized
Mercedes-Benz Center. You could
otherwise seriously damage the brake
system or the transfer case which is not
covered by the Mercedes-Benz Limited
Warranty.
! Because the ESC operates automatically,
the engine and ignition must be shut off
(SmartKey in starter switch position 0, or
1 , or KEYLESS-GO start/stop button in
position 0, or 1) when
R the parking brake is being tested on a
brake test dynamometer
R towing the vehicle with the front or rear
axle raised (not permissible for vehicles
with 4MATIC)
Active braking action through the ESC may
otherwise seriously damage the brake
system which is not covered by the
Mercedes-Benz Limited Warranty.
124Transfer caseControls in detail
212_AKB; 2; 41, en-USd2ureepe,Version: 2.11.8.12009-07-17T09:14:21+02:00 - Seite 124