2010 MERCEDES-BENZ E350 Attention

Driving off
Warm up the engine smoothly. Do not place
full load on the engine until the operating
temperature has been reached.
! When driving off on a slippery surface, do
not allow a drive wheel to spin for an
extended period with the ESC switched off.
Doing so may cause serious damage to the
drivetrain which is not covered by the
Mercedes-Benz Limited Warranty.
! Simultaneously depressing the
accelerator pedal and applying the brakes
reduces engine performance and causes
premature brake and drivetrain wear which
is not covered by the Mercedes-Benz
Limited Warranty.
Hydroplaning
Depending on the depth of the water layer on
the road, hydroplaning may occur, even at low
speeds and with new tires. In heavy rain or
when conditions indicate possible
hydroplaning:
XReduce vehicle speed.XAvoid track grooves in the road.XApply brakes cautiously.
Standing water
! Do not drive through flooded areas.
Before driving through water, determine its
depth.
If you must drive through standing water,
drive slowly to prevent water from entering
the passenger compartment or the engine
compartment. Water in these areas could
cause damage to electrical components or
wiring of the engine or transmission, or
could result in water being ingested by the
engine through the air intake causing
severe internal engine damage. Any such
damage is not covered by the Mercedes-
Benz Limited Warranty.
Driving abroad
If you plan to drive the vehicle outside the U.S.
or Canada, you should request dealer
network information for your destination from
any authorized Mercedes-Benz Center.
Control and operation of radio
transmitters
Safety notes
GWarning!
Please do not forget that your primary
responsibility is to drive the vehicle. A driver’s
attention to the road must always be his/her
primary focus when driving. For your safety
and the safety of others, we recommend that
you pull over to a safe location and stop
before placing or taking a telephone call.
If you choose to use the telephone 15
while
driving, please use the hands-free device and
only use the telephone when road, weather
and traffic conditions permit. Some
jurisdictions prohibit the driver from using a
mobile telephone while driving a vehicle.
Only operate the audio system or
COMAND 15
(Cockpit Management and Data
System) if road, weather and traffic
conditions permit. Otherwise, you may not be
able to observe traffic conditions and could
endanger yourself and others.
Bear in mind that at a speed of just 30 mph
(approximately 50 km/h), your vehicle is
covering a distance of 44 feet (approximately
14 m) every second.
15 Observe all legal requirements.Driving instructions257Operation212_AKB; 2; 41, en-USd2ureepe,Version: 2.11.8.12009-07-17T09:14:21+02:00 - Seite 257Z

Cleaning the driving systems sensorsXSwitch off the ignition.XClean DISTRONIC PLUS/PRE-SAFE® Brake
system sensor cover : by hand.
To clean DISTRONIC PLUS/PRE-SAFE® Brake
system sensor cover : and the bumper area
near sensors ; observe the following:
RUse a mild vehicle wash detergent, such as
Mercedes-Benz approved Car Shampoo,
with plenty of water.
RUse a soft, non-scratching cloth.
! If you use a power washer to clean the
sensor covers, observe the following:
RFollow the instructions provided by the
power washer manufacturer.
RMaintain a distance between the sensor
covers and the nozzle of the power
washer.
Cleaning the rear view camera lensXOnly use clean water and a soft, non-
scratching cloth to clean rear view camera
lens :.
Be careful not to apply wax to rear view
camera lens : when waxing the vehicle. If
necessary, remove the wax using the
Mercedes-Benz approved Car Shampoo with
plenty of water.
! Do not clean the camera and the area
around the camera
Rwith a high-pressure cleaner
Rwith a dry cloth and strong pressure
Rwith aggressive cleaning agents
You could otherwise damage the camera.
Cleaning the windshield in front of the
Night View Assist Plus camera
The Night View Assist Plus camera is located
in front of the interior rear view mirror.
GWarning!
Please do not forget that your primary
responsibility is to drive the vehicle. A driver’s
attention to the road must always be his/her
primary focus when driving. For your safety
and the safety of others, stop before trying to
remove window fogging or cleaning the
window in front of the Night View Assist Plus
camera.
Bear in mind that at a speed of just 30 mph
(approximately 50 km/h), your vehicle is
Vehicle care263Operation212_AKB; 2; 41, en-USd2ureepe,Version: 2.11.8.12009-07-17T09:14:21+02:00 - Seite 263Z

Display messagesPossible causes/consequences and M Solutions$
(USA only)
J
(Canada
only)ABS and
ESC
Inoperativ
e See
Operator’s
ManualIn addition, the yellow ESC warning lamp ä, the yellow
ESC OFF warning lamp å, and the yellow ABS indicator
lamp ! come on.
The brake system is still functioning normally but due to a
malfunction, the ABS, the BAS, the BAS PLUS, the ESC, the
hill-start assist system, the HOLD function, the PRE-SAFE ®
system, and the PRE-SAFE ®
Brake are unavailable.
The ATTENTION ASSIST is disabled.XContinue driving with added caution. Wheels may lock
during hard braking, reducing steering capability.XAdjust driving to be consistent with reduced braking
responsiveness.XHave the system checked at an authorized Mercedes-Benz
Center as soon as possible.
Failure to follow these instructions increases the risk of an
accident.
$
(USA only)
J
(Canada
only)ABS and
ESC
Currently
Unavailabl
e See
Operator’s
ManualIn addition, the yellow ESC warning lamp ä, the yellow
ESC OFF warning lamp å, and the yellow ABS indicator
lamp ! come on.
The brake system still functions normally but due to
insufficient power supply, the ABS, the BAS, the BAS PLUS,
the ESC, the hill-start assist system, the HOLD function, the
PRE-SAFE ®
system, and the PRE-SAFE ®
Brake are
unavailable.
The ATTENTION ASSIST is disabled.XContinue driving with added caution. Wheels may lock
during hard braking, reducing steering capability.XAdjust driving to be consistent with reduced braking
responsiveness.
When the voltage is above the required value again, the ABS,
the BAS, the BAS PLUS, the ESC, the hill-start assist system,
the HOLD function, the PRE-SAFE ®
system, and the
PRE-SAFE ®
Brake are operational again and the message
should disappear.
If the message does not disappear:
XHave the alternator and the battery checked.
Failure to follow these instructions increases the risk of an
accident.
288Vehicle status messages in the multifunction displayPractical hints
212_AKB; 2; 41, en-USd2ureepe,Version: 2.11.8.12009-07-17T09:14:21+02:00 - Seite 288

Display messagesPossible causes/consequences and M Solutions$
(USA only)
J
(Canada
only)EBD, ABS,
and ESC
Inoperativ
e See
Operator's
ManualIn addition, the yellow ESC warning lamp ä, the yellow
ESC OFF warning lamp å, and the yellow ABS indicator
lamp ! come on.
The brake system is still functioning normally but due to a
malfunction, the ABS, the BAS, the BAS PLUS, the EBP, the
ESC, the HOLD function, the PRE-SAFE ®
system, and the PRE-
SAFE ®
Brake are unavailable.
The ATTENTION ASSIST is disabled.XContinue driving with added caution. Wheels may lock
during hard braking, reducing steering capability.XAdjust driving to be consistent with reduced braking
responsiveness.XHave the system checked at an authorized Mercedes-Benz
Center as soon as possible.
Failure to follow these instructions increases the risk of an
accident.
$
(USA only)
!
(Canada
only)Release
Parking
BrakeYou are driving with the parking brake engaged. In addition
an acoustic warning sounds.XRelease the parking brake.$
(USA only)
J
(Canada
only)Check
Brake
Fluid
LevelThere is insufficient brake fluid in the reservoir.
Risk of accident!XStop the vehicle in a safe location or as soon as it is safe
to do so.XEngage the parking brake.XDo not drive any further.XContact an authorized Mercedes-Benz Center or call
Roadside Assistance.
Do not add brake fluid! This will not solve the problem.
GWarning!
Driving with the message Check Brake Fluid Level displayed can result in an accident. Have
your brake system checked immediately.
Do not add brake fluid before checking the brake system. Overfilling the brake fluid reservoir can
result in spilling brake fluid on hot engine parts and the brake fluid catching fire. You can be
seriously burned.
! If you find that the brake fluid in the brake fluid reservoir has fallen to the minimum mark
or below, have the brake system checked for brake pad thickness and leaks.
Vehicle status messages in the multifunction display289Practical hints212_AKB; 2; 41, en-USd2ureepe,Version: 2.11.8.12009-07-17T09:14:21+02:00 - Seite 289Z

Safety systemsDisplay messagesPossible causes/consequences and M Solutions÷ESC
Inoperativ
e See
Operator's
ManualIn addition, the yellow ESC warning lamp ä and the yellow
ESC OFF warning lamp å come on.
The brake system is still functioning normally but due to a
malfunction, the BAS, the BAS PLUS, the ESC, the hill-start
assist system, the HOLD function, the PRE-SAFE ®
system,
and the PRE-SAFE ®
Brake are unavailable.
The ATTENTION ASSIST is disabled.XContinue driving with added caution. Wheels may lock
during hard braking, reducing steering capability.XAdjust driving to be consistent with reduced braking
responsiveness.XHave the system checked at an authorized Mercedes-Benz
Center as soon as possible.
Failure to follow these instructions increases the risk of an
accident.
GTele Aid
Inoperativ
eOne or more main functions of the Tele Aid system are
malfunctioning.XHave the Tele Aid system checked at an authorized
Mercedes-Benz Center.6SRS
Malfunctio
n Service
RequiredThere is a malfunction in the Supplemental Restraint System
(SRS). The air bags or Emergency Tensioning Devices (ETDs)
could deploy unexpectedly or fail to activate in an accident.XDrive with added caution to the nearest authorized
Mercedes-Benz Center.6Front
Left SRS
Malfunctio
n Service
RequiredComponents of the driver’s supplemental restraint system
may not work properly.XDrive with added caution to the nearest authorized
Mercedes-Benz Center.6Front
Right SRS
Malfunctio
n Service
RequiredComponents of the front passenger’s supplemental restraint
system may not work properly.XDrive with added caution to the nearest authorized
Mercedes-Benz Center.290Vehicle status messages in the multifunction displayPractical hints
212_AKB; 2; 41, en-USd2ureepe,Version: 2.11.8.12009-07-17T09:14:21+02:00 - Seite 290

Driving systemsDisplay messagesPossible causes/consequences and M Solutions¨Vehicle
RisingThe vehicle is adjusting to your level selection.¨Vehicle
Rising
Please
WaitThe vehicle level is too low.XWait until the message disappears from the multifunction
display.¨Pull Over
Car Too
LowYou have started driving although the vehicle level was too
low.
The vehicle will be raised.XStop the vehicle as soon as it is safe to do so.XEngage the electronic parking brake.XWait until the message disappears from the multifunction
display.
You may then drive off.¨Pull Over
Car Too
LowThe AIRMATIC is malfunctioning.XAvoid excessive steering maneuvers. The fenders or tires
could otherwise be damaged. Listen for scraping noises.XDo not drive faster than 50 mph (80 km/h).XDrive to the side of the road and select a higher vehicle level
( Y page 163).
Depending on the type of malfunction, this may raise the
vehicle’s level.XContact an authorized Mercedes-Benz Center as soon as
possible.
There is otherwise danger of an accident.
¨Malfunctio
nThe capability of the AIRMATIC system is restricted. This can
impair the handling.XDo not drive faster than 50 mph (80 km/h).XHave the vehicle checked at an authorized Mercedes-Benz
Center.ÀAttention
Assist
Time for
a rest?The ATTENTION ASSIST has determined that your
concentration has declined considering certain criteria. In
addition, an acoustic warning sounds.XTake a rest if required.
During long trips, take regular and duly rests that allow you
to recover sufficiently.
292Vehicle status messages in the multifunction displayPractical hints
212_AKB; 2; 41, en-USd2ureepe,Version: 2.11.8.12009-07-17T09:14:21+02:00 - Seite 292

Display messagesPossible causes/consequences and M SolutionsÀAttention
Assist
Inoperativ
eThe ATTENTION ASSIST is malfunctioning.XContact an authorized Mercedes-Benz Center as soon as
possible.
Vehicle
Display messagesPossible causes/consequences and M SolutionsNThe trunk is open.XClose the trunk ( Y page 82).MYou are driving with the hood open.XStop the vehicle in a safe location as soon as it is safe to
do so.XClose the hood ( Y page 224).
There is otherwise danger of an accident.
CYou are driving with at least one door open.
The display symbol shows you which doors are open.XClose all doors._Rear Left
Backrest
Not
Latched
or
Rear
Right
Backrest
Not
LatchedThe left or right rear seat backrest is not engaged.XAdjust the rear seat backrest until it is fully engaged in
position.+Take Your
Key From
IgnitionYou have forgotten to remove the SmartKey.XRemove the SmartKey from the starter switch.+Obtain A
New KeyThe SmartKey is malfunctioning.XContact an authorized Mercedes-Benz Center.+Close
Doors To
Lock
VehicleYou tried to lock the vehicle but not all doors were closed.XClose doors and lock the vehicle again.Vehicle status messages in the multifunction display293Practical hints212_AKB; 2; 41, en-USd2ureepe,Version: 2.11.8.12009-07-17T09:14:21+02:00 - Seite 293Z

BrakeProblemPossible causes/consequences and M Solutions!The yellow ABS
indicator lamp
comes on while
the engine is
running.The brake system is still functioning normally but due to a
malfunction, the ABS, the BAS, the BAS PLUS, the ESC, the
hill-start assist system, the HOLD function, the PRE-SAFE ®
system, and the PRE-SAFE ®
Brake are unavailable.
The ATTENTION ASSIST is disabled.XContinue driving with added caution. Wheels may lock during
hard braking, reducing steering capability.XAdjust driving to be consistent with reduced braking
responsiveness.XRead and observe messages that may appear in the
multifunction display ( Y page 272).XHave the system checked at an authorized Mercedes-Benz
Center as soon as possible.
Failure to follow these instructions increases the risk of an
accident.
ä
å
!
The yellow ESC warning
lamp, the yellow ESC
OFF warning lamp, and
the yellow ABS
indicator lamp come on
while the engine is
running and an
acoustic warning
sounds.The Electronic Brake Proportioning (EBP) switched off due to a
malfunction.
The ABS, the BAS, the BAS PLUS, the ESC, the hill-start assist
system, the HOLD function, the PRE-SAFE ®
system, and the
PRE-SAFE ®
Brake are also switched off.
The brake system is still functioning normally but without the
systems specified above available.
The ATTENTION ASSIST is disabled.XContinue driving with added caution. Wheels may lock during
hard braking, reducing steering capability.XAdjust driving to be consistent with reduced braking
responsiveness.XRead and observe messages that may appear in the
multifunction display ( Y page 272).XHave the system checked at an authorized Mercedes-Benz
Center as soon as possible.
Failure to follow these instructions increases the risk of an
accident.
What to do if …305Practical hints212_AKB; 2; 41, en-USd2ureepe,Version: 2.11.8.12009-07-17T09:14:21+02:00 - Seite 305Z