2010 MERCEDES-BENZ E350 BH Maintenance

Do not overinflate tires. Overinflated tires can adversely affect handling and ride comfort, wear
unevenly, increase stopping distance, and result in sudden deflation (blowout) because they are
more likely to become punctured or damaged by road debris, potholes etc.
Symbol messages
Brake
Display messagesPossible causes/consequences and M Solutions#Check
Brake Pad
WearThe brake pads have reached their wear limit.XHave the brake pads replaced as soon as possible at an
authorized Mercedes-Benz Center.
! Brake pad thickness must be visually inspected by a qualified technician at the intervals
specified in the Maintenance Booklet.
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Underinflation also reduces fuel efficiency
and tire tread life, and may affect the vehicle’s
handling and stopping ability. Please note that
the TPMS is not a substitute for proper tire
maintenance, and it is the driver’s
responsibility to maintain correct tire
pressure, even if underinflation has not
reached the level to trigger illumination of the
TPMS low tire pressure telltale.
USA only:
Your vehicle has also been equipped with a
TPMS malfunction indicator to indicate when
the system is not operating properly. The
TPMS malfunction indicator is combined with
the low tire pressure telltale. When the
system detects a malfunction, the telltale will
flash for approximately 1 minute and thenremain continuously illuminated. This
sequence will continue upon subsequent
vehicle start-ups as long as the malfunction
exists. When the malfunction indicator is
illuminated, the system may not be able to
detect or signal low tire pressure as intended.
TPMS malfunctions may occur for a variety of
reasons, including the installation of
incompatible replacement or alternate tires
or wheels on the vehicle that prevent the
TPMS from functioning properly. Always
check the TPMS malfunction telltale after
replacing one or more tires or wheels on your
vehicle to ensure that the replacement or
alternate tires and wheels allow the TPMS to
continue to function properly.
Lamp in center console
ProblemPossible causes/consequences and M SolutionsCanada only:
45
The front passenger
front air bag off
indicator lamp
illuminates and
remains illuminated
( Y page 47).A BabySmart TM
child seat is installed on the front passenger seat.
Therefore the front passenger front air bag is switched off.The system is malfunctioning when there is no BabySmart TM
child
seat installed on the front passenger seat.XHave the system checked as soon as possible at an authorized
Mercedes-Benz Center.Canada only:
45
The front passenger
front air bag off
indicator lamp does not
illuminate or does not
remain illuminated with
a BabySmart TM
child
seat properly installed
on the passenger seat.The system is malfunctioning.XMake sure there is nothing between seat cushion and child seat.XCheck installation of the child seat ( Y page 58).
If the front passenger front air bag off indicator lamp remains out:
XHave the system checked as soon as possible at an authorized
Mercedes-Benz Center.
Do not use the BabySmart TM
restraint to transport children on the
front passenger seat until the system has been repaired.
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iVehicles without spare wheel are not
factory-equipped with the tools required for
a wheel change such as a jack or a wheel
wrench. Some tools required for a wheel
change are specific to your vehicle.
Contact an authorized Mercedes-Benz
Center to obtain the tools approved for
your vehicle. This section describes the
wheel change using the tools approved and
recommended for your vehicle.
Lifting the vehicleGWarning!
When jacking up the vehicle, only use the jack
which has been specifically approved by
Mercedes-Benz for your vehicle.
The jack is designed exclusively for jacking up
the vehicle at the jack take-up brackets built
into both sides of the vehicle. Make sure the
jack arm is fully seated in the jack take-up
bracket. The jack must always be vertical
when in use, especially on inclines or
declines.
The jack is intended only for lifting the vehicle
briefly for wheel changes. It is not suited for
performing maintenance work under the
vehicle. To help avoid personal injury, use the
jack only to lift the vehicle during a wheel
change.
Never get beneath the vehicle while it is
supported by the jack. Keep hands and feet
away from the area under the lifted vehicle.
Always lower the vehicle onto sufficient
capacity jackstands before working under the
vehicle.
Always engage the parking brake firmly and
block the wheels with wheel chocks or other
sizeable objects before raising the vehicle
with the jack. Do not disengage the parking
brake while the vehicle is raised.
Make sure that the ground on which the
vehicle is standing and where you place the
jack is solid, level and not slippery. If
necessary, use a large underlay. On slippery
surfaces, such as tiled floors, you should use
a non-slip underlay, for example a rubber mat.
Do not use wooden blocks or similar objects
to support the jack. Otherwise the jack may
not be able to achieve its load-bearing
capacity if it is not at its full height.
Never start the engine when the vehicle is
raised.
Also observe the notes on the jack.XPrevent the vehicle from rolling away by
blocking wheels with wheel chocks or other
sizeable objects.
When your vehicle is equipped with a wheel
chock, it is included with the vehicle tool kit
( Y page 268). For information on setting up
the collapsible wheel chock, see
( Y page 270).
When changing a wheel on a level surface:
XPlace a wheel chock or other sizeable
object in front of and another wheel chock
or other sizeable object behind the wheel
that is diagonally opposite to the wheel
being changed.
Always try lifting the vehicle using the jack on
a level surface. However, should
circumstances require you to do so on a hill:
XPlace wheel chocks or other sizeable
objects on the downhill side in front of both
wheels on the side opposite to the side on
which the wheel is to be changed.GWarning!
Only jack up the vehicle on level ground or on
slight inclines/declines. Otherwise, the
vehicle could fall off the jack and injure you or
others.
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Version 1: Open vent screw F on
pressure gauge G (Y page 331).
Version 2: Press yellow deflate button a
located in air pump housing next to
pressure gauge G.XDrive to the nearest qualified workshop,
e.g. an authorized Mercedes-Benz Center,
to have the damaged tire replaced.XRecommended duration of use: A
maximum of 300 miles (500 km) at 50 mph
( 80 km/h) or below with the recommended
tire inflation pressure.XContact an authorized Mercedes-Benz
Center as soon as possible to obtain a new
TIREFIT kit.XBring used TIREFIT materials to an
authorized Mercedes-Benz Center for
proper disposal.XReplace your TIREFIT container every
4 years. Replacement containers are
available at any authorized Mercedes-Benz
Center.
Bleeding the fuel system (diesel
engine only)
Driving the vehicle until the fuel tank is empty
is not recommended. Otherwise, air may be
sucked into the fuel system. If this happens,
the malfunction indicator lamp ; comes
on and the engine may not start immediately
after refueling the vehicle.
After refueling:
XMake sure the automatic transmission is in
park position P.
The transmission position indicator in the
multifunction display should be on P.XDo not depress the accelerator.XIf necessary, remove the KEYLESS-GO
start/stop button from the starter switch.XTurn the SmartKey in the starter switch to
position 2 for at least 10 seconds.XReturn the SmartKey in the starter switch
to position 0.XTurn the SmartKey in the starter switch to
position 3 and hold it there for a maximum
of 10 seconds or until the engine runs
surge-free.
If the engine does not start:
XTurn the SmartKey in the starter switch
once more to position 2 for at least
10 seconds.XReturn the SmartKey in the starter switch
to position 0.XTurn the SmartKey in the starter switch
once more to position 3 and hold it there
for a maximum of 10 seconds or until the
engine runs surge-free.XIf necessary, repeat the above steps.
If the engine still does not start after
3 attempts:
Do not make any further attempts to start the
engine. Contact an authorized Mercedes-
Benz Center or call Roadside Assistance
( Y page 210).
i When the malfunction indicator
lamp ; in the instrument cluster has
been illuminated for the above condition, it
will remain illuminated until the engine was
cycled on and off four times in a row.
AdBlue ®
(diesel engine only)
The BlueTEC exhaust gas aftertreatment
system requires a reducing agent (AdBlue ®
)
in order to function properly. Refilling with
AdBlue ®
is part of the regular maintenance
service work. A tankful of AdBlue ®
should
suffice until the next maintenance service
under normal driving conditions.
When the AdBlue ®
tank is low, the message
Check Additive See Operator’s
Manual appears in the multifunction display.
When the AdBlue ®
level drops to the
minimum level, the message Remaining
AdBlue®
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Starts: 20 appears in the multifunction
display.
i When the message Remaining Starts:
20 appears in the multifunction display, you
can start the engine 20 more times. If you
do not add AdBlue ®
, the engine cannot be
started beyond that point. Fill the
AdBlue ®
tank with approximately 1 gal
(3.79 l) AdBlue ®
(corresponds to
approximately 2 AdBlue ®
refill containers)
or have the AdBlue ®
tank filled by an
authorized Mercedes-Benz Center.
i For refilling outside the maintenance
service intervals, refill the AdBlue ®
tank
with approximately 1 gal (3.79 l) AdBlue ®
(corresponds to approximately 2 AdBlue ®
refill containers).
Always use the particular AdBlue ®
refill
containers for refilling outside the
maintenance service interval. Contact an
authorized Mercedes-Benz Center or call
Roadside Assistance if necessary
( Y page 210).
Additional information on BlueTEC exhaust
gas aftertreatment and AdBlue ®
is available
at any authorized Mercedes-Benz Center.
Refilling with AdBlue ®

GWarning!
Make sure
R AdBlue ®
does not come into contact with
skin, eyes, or clothing
R to keep AdBlue ®
out of the reach of children
If you and/or others have come into contact
with AdBlue ®
:
R If AdBlue ®
has gotten into contact with
eyes, flush with plenty of water immediately
and seek medical help.
R Clean affected skin immediately with plenty
of water.
R If AdBlue ®
was swallowed, rinse mouth
immediately with plenty of water and drink
plenty of water. Consult a physician.GWarning!
When opening the filler cap of the AdBlue ®
tank ammonia gas vapors may escape. Refill
AdBlue ®
in a well ventilated area only.
Ammonia gas vapors have a pungent odor and
are particularly irritating for your skin,
mucous membranes, and eyes. Inhaling
ammonia gas vapors will cause burning eyes,
nose, and throat, as well as coughing and
watering eyes.
! Only use AdBlue ®
complying with
ISO 22241. Do not add additives to
AdBlue ®
and do not dilute AdBlue ®
with
water. Otherwise, the BlueTEC exhaust gas
aftertreatment system could be damaged.
Damage caused by using additives or
diluting with water are not covered by the
Mercedes-Benz Limited Warranty.
! Rinse surfaces that have come into
contact with AdBlue ®
, or remove AdBlue ®
with a moist cloth and cold water
immediately. If AdBlue ®
has crystallized
already, use cold water and a sponge.
AdBlue ®
residues will crystallize and soil
the affected surfaces.
! AdBlue ®
is not a fuel additive and must
not be added to the diesel fuel tank. If
AdBlue ®
reaches the diesel fuel tank, the
engine could be damaged which is not
covered by the Mercedes-Benz Limited
Warranty.
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XPlace AdBlue® filler cap cover : as
illustrated and turn it clockwise to its stop.
XLower the trunk floor.XClose the trunk.XDrive the vehicle at a speed of at least
10 mph (16 km/h).
The message Check Additive See
Operator’s Manual disappears after
approximately 1 minute.
iIf the message Check Additive See
Operator’s Manual still appears in the
multifunction display, refill with one more
container of AdBlue®.
iHave the AdBlue® level checked and, if
necessary, filled completely afterward at
an authorized Mercedes-Benz Center.
Battery
Safety notes
A battery should always be sufficiently
charged in order to achieve its rated service
life. Refer to Maintenance Booklet for battery
maintenance intervals.
If you use your vehicle mostly for short-
distance trips, you will need to have the
battery charge checked more frequently.
When replacing a battery, always use a
battery approved by Mercedes-Benz.
If you do not intend to operate your vehicle
for an extended period of time, contact an
authorized Mercedes-Benz Center about
steps you need to observe.
GWarning!
Observe all safety instructions and
precautions when handling automotive
batteries.
Risk of explosion.Fire, open flames and
smoking are prohibited
when handling batteries.
Avoid creating sparks.
Battery acid is caustic. Do
not allow it to come into
contact with skin, eyes or
clothing.
Wear suitable protective
clothing, especially gloves,
apron and faceguard.
Wear eye protection.
Rinse any acid spills
immediately with clear
water. Contact a physician
if necessary.
Keep children away.Follow the instructions in
this Operator’s Manual.
A battery contains materials that can harm
the environment if disposed of improperly. A
large 12 V storage battery contains lead.
Recycling of the battery is the preferred
method of disposal. Many states (USA only)
or provinces (Canada only) require sellers of
batteries to accept the old battery for
recycling.
GWarning!
Failure to follow these instructions can result
in severe injury or death.
Never lean over batteries while connecting.
You might get injured.
Battery fluid contains sulfuric acid. Do not
allow this fluid to come in contact with eyes,
skin or clothing. In case it does, immediately
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flush affected area with water and seek
medical help if necessary.
A battery will also produce hydrogen gas,
which is flammable and explosive. Keep
flames or sparks away from battery, avoid
improper connection of jumper cables,
smoking etc.GWarning!
Do not place metal objects on the battery as
this could result in a short circuit.
Use leak-proof batteries only to avoid the risk
of acid burns in the event of an accident.
Take care that you do not become statically
charged, e.g. by wearing synthetic clothing or
rubbing against textiles. For this reason, you
also should not pull or push the battery over
carpets or other synthetic materials.
Never touch the battery first. First touch the
outside body of the vehicle in order to release
any possible electrostatic charges.
Do not rub the battery with rags or cloths. The
battery could explode if touched due to
electrostatic charge or due to spark
formation.
! The battery is a
Valve-Regulated Lead
Acid (VRLA) battery, also referred to as
“fleece” battery.
Such batteries do not require topping-up of
the electrolyte level. VRLA batteries
therefore do not have cell caps and the
battery cover is non-removable. Do not
attempt to open the battery as otherwise
the battery will be damaged.
VRLA batteries do not require topping-up of
the electrolyte level. They cannot be
opened to check the electrolyte level.
However, the battery condition must be
checked periodically by performing a
battery conductance test. Refer to
Maintenance Booklet for battery condition
testing intervals.
The factory-equipped battery may only be
replaced with a battery that
R has the same security features
R is of identical size
R is of identical voltage
R is of identical capacity
! As any other battery, the battery may
discharge if you do not operate the vehicle
for an extended period of time. Have the
battery disconnected at a qualified
workshop or an authorized Mercedes-Benz
Center in such a case. You may also
connect an accessory battery charge unit
expressly approved by Mercedes-Benz for
your vehicle model to maintain the battery
charge. Contact an authorized Mercedes-
Benz Center for further information.
The battery, the battery ventilation hose
and the lateral plug must always be
securely installed when the vehicle is in
operation.
! Never loosen or detach battery terminal
clamps while the engine is running or the
SmartKey is in the starter switch or
KEYLESS-GO button is in position 1.
Otherwise the alternator and other
electronic components could be severely
damaged.
Have the battery checked regularly at an
authorized Mercedes-Benz Center.
Refer to Maintenance Booklet for
maintenance intervals or contact an
authorized Mercedes-Benz Center for
further information.
Charging the battery
GWarning!
Never charge a battery while still installed in
the vehicle unless the accessory battery
charge unit approved by Mercedes-Benz is
being used. Gases may escape during
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Vehicle equipment
iThis Operator’s Manual describes all
features, standard or optional, potentially
available for your vehicle at the time of
purchase. Please be aware that your
vehicle might not be equipped with all
features described in this manual.
Parts service
All authorized Mercedes-Benz Centers
maintain a stock of Genuine Mercedes-Benz
Parts required for maintenance and repair
work. In addition, strategically located parts
distribution centers provide quick and
reliable parts service.
More than 300 000 different parts for
Mercedes-Benz models are available.
Genuine Mercedes-Benz Parts are subjected
to stringent quality inspections. Each part has
been specifically developed, manufactured or
selected for and adapted to Mercedes-Benz
vehicles.
Therefore, Genuine Mercedes-Benz Parts
should be installed.
! Do not use non-genuine Mercedes-Benz
parts and accessories not authorized by
Mercedes-Benz. Doing so could damage
the vehicle, which is not covered by the
Mercedes-Benz Limited Warranty. Also, it
could compromise the vehicle’s durability
or safety.
Warranty coverage
Your vehicle is covered under the terms of the
warranties printed in the Service and
Warranty Information booklet.
Your authorized Mercedes-Benz Center will
exchange or repair any defective parts
originally installed in the vehicle in
accordance with the terms of the following
warranties:
RNew Vehicle Limited Warranty
REmission System Warranty
REmission Performance Warranty
RCalifornia, Connecticut, Maine,
Massachusetts, New York, Pennsylvania,
Rhode Island, and Vermont Emission
Control Systems Warranty
RState Warranty Enforcement Laws (Lemon
Laws)
Replacement parts and accessories are
covered by the Mercedes-Benz Parts and
Accessories warranties, copies of which are
available at any authorized Mercedes-Benz
Center.
Loss of Service and Warranty
Information booklet
Should you lose your Service and Warranty
Information booklet, have an authorized
Mercedes-Benz Center arrange for a
replacement. It will be mailed to you.
Identification labels
The Vehicle Identification Number (VIN) can
be found
Ron certification label : on the driver’s door
B-pillar
Rembossed underneath the carpet in the
front passenger footwell
Ron the lower edge of the windshield
346Identification labelsTechnical data
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