2010 MERCEDES-BENZ E350 service indicator

! Excessive coolant temperature triggers a
warning in the multifunction display.
The engine should not be operated with a
coolant temperature above 248‡ (120†),
i.e. in the red zone of the coolant
temperature gauge. Doing so may cause
serious engine damage which is not
covered by the Mercedes-Benz Limited
Warranty.
Tachometer
The red marking on the tachometer
( Y page 28) denotes excessive engine speed.
! Avoid driving at excessive engine speeds,
as it may result in serious engine damage
that is not covered by the Mercedes-Benz
Limited Warranty.
To help protect the engine, the fuel supply is
interrupted if the engine is operated within
the red marking.
Outside temperature indicator
The outside temperature indicator is
displayed in the multifunction display
( Y page 128).
GWarning!
The outside temperature indicator is not
designed to serve as an ice-warning device
and is therefore unsuitable for that purpose.
Indicated temperatures just above the
freezing point do not guarantee that the road
surface is free of ice. The road may still be icy,
especially in wooded areas or on bridges.
Fuel gauge
The fuel gauge is on the left-hand side of the
instrument cluster (Y page 28). Once the fuel
level has fallen below the reserve mark, the
yellow fuel tank reserve warning lamp 8
for the fuel reserve comes on.
Control system
Introduction
The control system is activated as soon as the
starter switch is in position 2.
The control system enables you to call up
information about your vehicle and to change
vehicle settings.
For example, you can use the control system
to find out when your vehicle is next due for
maintenance service, to call up statistical
data on your vehicle, and much more.
GWarning!
A driver’s attention to the road and traffic
conditions must always be his/her primary
focus when driving.
For your safety and the safety of others,
selecting features through the multifunction
steering wheel should only be done by the
driver when traffic and road conditions permit
it to be done safely.
Bear in mind that at a speed of just 30 mph
(approximately 50 km/h), your vehicle is
covering a distance of 44 feet (approximately
14 m) every second.
The control system relays information to the
multifunction display.
Multifunction steering wheel
The displays in the multifunction display and
the settings in the control system are
controlled by using the buttons on the
multifunction steering wheel.
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XPress button a again if you would like
to change the current status.
After the function has been activated, the
PRE-SAFE® Brake indicator Ä appears
in the lower part of the multifunction
display. When the HOLD function is
switched on, the PRE-SAFE® Brake
indicator Ä will not appear.
For more information on PRE-SAFE® Brake,
see (Y page 69).
Switching ATTENTION ASSIST on or off
XPress button = or ; to select the
DriveAssist menu.
XPress button : or 9 to select the
Attention Asst. function
XPress button a.XPress button a again if you would like
to change the current status.
After the function has been activated, the
ATTENTION ASSIST indicator À appears
on the left-hand side of the multifunction
display.
For more information on ATTENTION ASSIST,
see (Y page 178).
Switching Blind Spot Assist on or off
XPress button = or ; to select the
DriveAssist menu.
XPress button : or 9 to select the
Blind Spot Asst. function
XPress button a.XPress button a again if you would like
to change the current status.
Depending on the previous status, Blind
Spot Assist: will be Enabled or
Disabled.
For more information on Blind Spot Assist,
see (Y page 175).
Switching Lane Keeping Assist on or off
XPress button = or ; to select the
DriveAssist menu.
XPress button : or 9 to select the
Lane Keep. Asst. function
XPress button a.XPress button a again if you would like
to change the current status.
After the function has been activated, the
Lane Keeping Assist indicator Ã
appears in the lower part of the
multifunction display.
For more information on Lane Keeping
Assistance, see (Y page 177).
Service menu
In the Serv. menu the following functions are
available:
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RVehicle status message memory
(Y page 139)
RRestarting the tire pressure loss warning
system (Canada only) (Y page 233)
RChecking tire inflation pressure
electronically with the Advanced TPMS
(Y page 233)
RCalling up the maintenance service
indicator display (Y page 259)
Vehicle status message memory
Use the vehicle status message memory
function to scan malfunction and warning
messages that may be stored in the system.
Such messages appear in the multifunction
display and are based on conditions or
system status the vehicle’s system has
recorded.
GWarning!
Malfunction and warning messages are only
indicated for certain systems and are
intentionally not very detailed. The
malfunction and warning messages are
simply a reminder with respect to the
operation of certain systems. They do not
replace the owner’s and/or driver’s
responsibility to maintain the vehicle’s
operating safety. Have all required
maintenance and safety checks performed on
the vehicle. Bring the vehicle to an authorized
Mercedes-Benz Center to address the
malfunction and warning messages.
XPress button = or ; to select the
Serv. menu.
If conditions have occurred causing status
messages to be recorded, the number of
messages appears in the multifunction
display:
XPress button : or 9 to select the
messages function.
XPress button a to confirm.
The stored messages will now be displayed
in the order in which they have occurred.
For malfunction and warning messages,
see “Vehicle status messages in the
multifunction display” (Y page 272).
XUse button : or 9 to scroll through
the messages.
If you turn the SmartKey in the starter switch
to position 0 and then back to position 2, all
messages will be deleted from the message
memory.
Settings menu
Introduction
In the Sett. menu there are two functions:
The function Factory Setting
(Y page 139), with which you can reset the
settings to the original factory settings and a
collection of submenus (Y page 140) with
which you can make individual settings for
your vehicle.
Resetting to factory settings
You can reset most of the settings of the
submenus to the factory settings.
For safety reasons, the function Daytime
Running Lamps in the Lights submenu
cannot be reset while driving.
XPress button = or ; to select the
Sett. menu.
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An emergency call can also be initiated
manually (Y page 209).
Once the emergency call is in progress, the
indicator lamp in the SOS button will begin to
flash. The message Connecting Call
appears in the multifunction display and the
COMAND system is muted. When the
connection is established, the message
Call Connected appears in the
multifunction display.
All information relevant to the emergency,
such as the location of the vehicle
(determined by the GPS satellite location
system), vehicle model, identification number
and color are generated.
A voice connection between the Customer
Assistance Center and the occupants of the
vehicle will be established automatically soon
after the emergency call has been initiated.
The Customer Assistance Center will attempt
to determine the nature of the emergency
more precisely, provided they can speak to
an occupant of the vehicle.
iIf no vehicle occupant responds, an
ambulance will be sent to the vehicle
immediately.
GWarning!
If the indicator lamp in the SOS button is
flashing continuously and there was no voice
connection to the Customer Assistance
Center established, then the Tele Aid system
could not initiate an emergency call (e.g. the
relevant cellular phone network is not
available).
The message Call Failed appears in the
multifunction display for approximately
10 seconds.
Should this occur, assistance must be
summoned by other means.
iThe “911” emergency call system is a
public service. Using it without due cause
is a criminal offense.
Initiating an emergency call manually XBriefly press on cover : to open.XPress SOS button ; briefly.
The indicator lamp in SOS button ; will
flash until the emergency call is concluded.
XWait for a voice connection to the
Customer Assistance Center.
XClose cover : after the emergency call is
concluded.
GWarning!
If you feel at any way in jeopardy when in the
vehicle (e.g. smoke or fire in the vehicle,
vehicle in a dangerous road location), please
do not wait for voice contact after you have
pressed the emergency button. Carefully
leave the vehicle and move to a safe location.
The Customer Assistance Center will
automatically contact local emergency
officials with the vehicle’s approximate
location if they receive an automatic SOS
signal and cannot make voice contact with the
vehicle occupants.
XTerminating calls: Press button ~ on
the multifunction steering wheel.
or
XPress the respective button for ending a
telephone call on the COMAND system.
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Roadside Assistance button XPress and hold Roadside Assistance
button : for longer than 2 seconds.
A call to a Mercedes-Benz Roadside
Assistance dispatcher will be initiated. The
indicator lamp in Roadside Assistance
button : will flash while the call is in
progress. The message Connecting
Call will appear in the multifunction
display and the audio system or the
COMAND system is muted.
When the connection is established, the
message appears in the multifunction
display. The Tele Aid system will transmit data
generating the vehicle identification number,
model, color and location (subject to
availability of cellular and GPS signals).
i The COMAND system display indicates
that a Tele Aid call is in progress. While the
call is connected you can change to the
navigation menu by pressing the NAVI
button on the COMAND system. Spoken
commands are not available.
A voice connection between the Roadside
Assistance dispatcher and the occupants of
the vehicle will be established.
XDescribe the nature of the need for
assistance.
The Mercedes-Benz Roadside Assistance
dispatcher will either dispatch a qualified
Mercedes-Benz technician or arrange to tow
your vehicle to the nearest authorized
Mercedes-Benz Center. For services such as
labor and/or towing, charges may apply.
Refer to the Roadside Assistance manual for
more information.
Sign and Drive services (USA only):
Services such as a jump start, a few gallons
of fuel or the replacement of a flat tire with
the vehicle spare wheel are obtainable at no
charge.
iIf the indicator lamp in Roadside
Assistance button : is flashing
continuously and there was no voice
connection to the Customer Assistance
Center established, then the Tele Aid
system could not initiate a Roadside
Assistance call (e.g. the relevant cellular
phone network is not available). The
message Call Failed appears in the
multifunction display.
XTerminating calls: Press button ~ on
the multifunction steering wheel.
or
XPress the respective button for ending a
telephone call on the COMAND system.
Information button
XPress and hold Information button : for
longer than 2 seconds.
A call to the Customer Assistance Center
will be initiated. The indicator lamp in
Information button : will flash while the
call is in progress. The message
Connecting Call will appear in the
multifunction display and the COMAND
system is muted.
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When the connection is established, the
message Call Connected appears in the
multifunction display. The Tele Aid system will
transmit data generating the vehicle
identification number, model, color and
location (subject to availability of cellular and
GPS signals).
i The COMAND system display indicates
that a Tele Aid call is in progress. While the
call is connected you can change to the
navigation menu by pressing the NAVI
button on the COMAND system. Spoken
commands are not available.
A voice connection between the Customer
Assistance Center representative and the
occupants of the vehicle will be established.
Information regarding the operation of your
vehicle, the nearest authorized Mercedes-
Benz Center or Mercedes-Benz USA products
and services is available to you.
For more details concerning the Tele Aid
system, please visit www.mbusa.com (USA
only), log in to “Owner’s Online” and visit the
“My Tele Aid” section to learn more.
i If the indicator lamp in Information
button : is flashing continuously and
there was no voice connection to the
Customer Assistance Center established,
then the Tele Aid system could not initiate
an Information call (e.g. the relevant
cellular phone network is not available).
The message Call Failed appears in the
multifunction display.XTerminating calls: Press button ~ on
the multifunction steering wheel.
or
XPress the respective button for ending a
telephone call on the COMAND system.
Call priority
If other service calls such as a Roadside
Assistance call or Information call are active,
an emergency call is still possible. In this
case, the emergency call will take priority and
override all other active calls.
The indicator lamp in the respective button
flashes until the call is concluded. Automatic
initiated emergency calls can only be
terminated by a Customer Assistance Center
representative. All other calls can be
terminated by pressing button ~ on the
multifunction steering wheel or the
respective button for ending a telephone call
on the COMAND system.
i When a Tele Aid call has been initiated,
the COMAND system audio is muted. The
mobile phone is no longer connected to the
COMAND system. If you must use this
phone, we recommend that you use it only
with the vehicle at a standstill in a safe
location.
Search & Send
“Search & Send” is a navigation destination
address entry service. For more information
on “Search & Send”, refer to separate
COMAND system operating instructions.
Remote door unlock
In case you have locked your vehicle
unintentionally (e.g. SmartKey inside vehicle),
and the reserve SmartKey is not available:
XContact the Customer Assistance Center
at 1-800-FOR-MERCedes
(1-800-367-6372) (USA only) or
1-888-923-8367 (Canada only).
You will be asked to provide your password.XThen return to your vehicle at the time
arranged with the Customer Assistance
Center and pull the trunk lid handle for a
minimum of 20 seconds until the indicator
lamp in the SOS button is flashing.
The message Connecting Call appears in
the multifunction display.
As an alternative, you may unlock the vehicle
via Internet in the “My Tele Aid” section of
“Owner’s Online”, using your ID and password
(USA only).
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Reprogramming a single signal
transmitter button
To program a device using a signal
transmitter button previously trained, follow
these steps:
XSwitch on the ignition.XPress and hold the desired signal
transmitter button ( ;, = or ?). Do not
release the button.
Indicator lamp : will begin to flash after
20 seconds.XWithout releasing the signal transmitter
button, proceed with programming starting
with step 3.
Operation of integrated remote control
XSwitch on the ignition.XSelect and press the appropriate
integrated signal transmitter button ( ;,
= or ?) to activate the remote controlled
device.
The integrated remote control transmitter
continues to send the signal as long as the
button is pressed – up to 20 seconds.
Erasing the integrated remote control
memory
i If you sell your vehicle, erase the codes of
all three channels.
XSwitch on the ignition.XSimultaneously press and hold outer signal
transmitter buttons ; and ?, for
approximately 20 seconds, until indicator
lamp : flashes rapidly. Do not hold for
longer than 30 seconds.
The codes of all three channels are erased.Programming tips
If you are having difficulty programming the
integrated remote control, here are some
helpful tips:
R Check the frequency of hand-held remote
control A (typically located on the reverse
side of the remote). The integrated remote
control is compatible with radio-frequency
devices operating between 280-390 MHz.
R Put a new battery in hand-held remote
control A. This will increase the likelihood
of the hand-held remote control sending a
stronger and more accurate signal to the
integrated remote control.
R While performing step 3, hold hand-held
remote control A at different lengths and
angles from the signal transmitter button
( ; , = or ?) you are programming.
Attempt varying angles at the distance of 2
to 12 inches (5 to 30 cm) away or the same
angle at varying distances.
R If another hand-held remote control is
available for the same device, try the
programming steps again using that other
hand-held remote control. Make sure new
batteries are in the hand-held remote
control before beginning the procedure.
R Straighten the antenna wire from the
garage door opener assembly. This may
help improve transmitting and/or receiving
signals.
i Certain types of garage door openers are
incompatible with the integrated remote
control. If you should experience further
difficulties with programming the
integrated remote control, contact an
authorized Mercedes-Benz Center, or call
the Mercedes-Benz Customer Assistance
Center (USA only) at
1-800-FOR-MERCedes (1-800-367-6372),
or the HomeLink ®
Hotline (USA only) at
1-800-355-3515, or the Customer Service
(Canada only) at 1-800-387-0100.
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MOExtended system
The MOExtended system allows you to
continue driving your vehicle even if there is
a total loss of pressure in one or more tires.
You may only use the MOExtended system in
conjunction with the tire pressure loss
warning system ( Y page 232) or the
Advanced TPMS ( Y page 233).
i Vehicles with MOExtended system are
not factory-equipped with a TIREFIT kit.
When retrofitting with tires that do not have
run-flat characteristics, e.g. winter tires,
you should also equip your vehicle with a
TIREFIT kit. TIREFIT kits are available at any
authorized Mercedes-Benz Center.
For information on driving in case of pressure
loss in one or more tires (emergency mode),
see the “Practical hints” section
( Y page 329).
Tire care and maintenance
GWarning!
Regularly check the tires for damage.
Damaged tires can cause tire inflation
pressure loss. As a result, you could lose
control of your vehicle.
Worn, old tires can cause accidents. If the tire
tread is worn to minimum tread depth, or if
the tires have sustained damage, replace
them.
Check the tire inflation pressure at least once
a month. For more information on checking
tire inflation pressure, see “Recommended
tire inflation pressure” ( Y page 229).
Tire inspection
Every time you check the tire inflation
pressure, you should also inspect your tires
for the following:
R excessive treadwear ( Y page 242)
R cord or fabric showing through the tire’s
rubber
R bumps, bulges, cuts, cracks or splits in the
tread or side of the tire
Replace the tire if you find any of the above
conditions.
Make sure you also inspect the spare tire
periodically for condition and inflation. Spare
tires will age and become worn over time even
if never used, and thus should be inspected
and replaced when necessary.
Life of tire
GWarning!
Tires and spare tire should be replaced after
6 years, regardless of the remaining tread.
The service life of a tire is dependent upon
varying factors including but not limited to:
R Driving style
R Tire inflation pressure
R Distance driven
Tread depth
GWarning!
Although the applicable federal motor vehicle
safety laws consider a tire to be worn when
the treadwear indicators (TWI) become visible
at approximately 1
/ 16 in (1.6 mm), we
recommend that you do not allow your tires
to wear down to that level. As tread depth
approaches 1
/ 8 in (3 mm), the adhesion
properties on a wet road are sharply reduced.
Depending upon the weather and/or road
surface (conditions), the tire traction varies
widely.
242Tires and wheelsOperation
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