
When the connection is established, the
message Call Connected appears in the
multifunction display. The Tele Aid system will
transmit data generating the vehicle
identification number, model, color and
location (subject to availability of cellular and
GPS signals).
i The COMAND system display indicates
that a Tele Aid call is in progress. While the
call is connected you can change to the
navigation menu by pressing the NAVI
button on the COMAND system. Spoken
commands are not available.
A voice connection between the Customer
Assistance Center representative and the
occupants of the vehicle will be established.
Information regarding the operation of your
vehicle, the nearest authorized Mercedes-
Benz Center or Mercedes-Benz USA products
and services is available to you.
For more details concerning the Tele Aid
system, please visit www.mbusa.com (USA
only), log in to “Owner’s Online” and visit the
“My Tele Aid” section to learn more.
i If the indicator lamp in Information
button : is flashing continuously and
there was no voice connection to the
Customer Assistance Center established,
then the Tele Aid system could not initiate
an Information call (e.g. the relevant
cellular phone network is not available).
The message Call Failed appears in the
multifunction display.XTerminating calls: Press button ~ on
the multifunction steering wheel.
or
XPress the respective button for ending a
telephone call on the COMAND system.
Call priority
If other service calls such as a Roadside
Assistance call or Information call are active,
an emergency call is still possible. In this
case, the emergency call will take priority and
override all other active calls.
The indicator lamp in the respective button
flashes until the call is concluded. Automatic
initiated emergency calls can only be
terminated by a Customer Assistance Center
representative. All other calls can be
terminated by pressing button ~ on the
multifunction steering wheel or the
respective button for ending a telephone call
on the COMAND system.
i When a Tele Aid call has been initiated,
the COMAND system audio is muted. The
mobile phone is no longer connected to the
COMAND system. If you must use this
phone, we recommend that you use it only
with the vehicle at a standstill in a safe
location.
Search & Send
“Search & Send” is a navigation destination
address entry service. For more information
on “Search & Send”, refer to separate
COMAND system operating instructions.
Remote door unlock
In case you have locked your vehicle
unintentionally (e.g. SmartKey inside vehicle),
and the reserve SmartKey is not available:
XContact the Customer Assistance Center
at 1-800-FOR-MERCedes
(1-800-367-6372) (USA only) or
1-888-923-8367 (Canada only).
You will be asked to provide your password.XThen return to your vehicle at the time
arranged with the Customer Assistance
Center and pull the trunk lid handle for a
minimum of 20 seconds until the indicator
lamp in the SOS button is flashing.
The message Connecting Call appears in
the multifunction display.
As an alternative, you may unlock the vehicle
via Internet in the “My Tele Aid” section of
“Owner’s Online”, using your ID and password
(USA only).
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Vehicle equipment ............................220
The first 1000 miles (1500 km) .......220
At the gas station .............................220
Engine compartment ........................223
Tires and wheels ...............................228
Winter driving ...................................252
Driving instructions ..........................254
Maintenance ......................................258
Vehicle care .......................................260
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The brake fluid level is correct when it is
between lower mark (MIN) ; and upper
mark (MAX) : of the brake fluid reservoir.
Tires and wheels
Safety notes
Contact an authorized Mercedes-Benz Center
for information on tested and recommended
rims and tires for summer and winter
operation. They can also offer advice
concerning tire service and purchase.
GWarning!
Replace rims or tires with the same
designation, manufacturer and type as shown
on the original part. For further information
contact an authorized Mercedes-Benz Center.
If incorrectly sized rims and tires are
mounted, the wheel brakes or suspension
components can be damaged. Also, the
operating clearance of the wheels and the
tires may no longer be correct.
GWarning!
Worn, old tires can cause accidents. If the tire
tread is worn to minimum tread depth, or if
the tires have sustained damage, replace
them.
When replacing rims, only use genuine
Mercedes-Benz wheel bolts specified for the
particular rim type. Failure to do so can result
in the bolts loosening and possibly an
accident.
Retreaded tires are not tested or
recommended by Mercedes-Benz, since
previous damage cannot always be
recognized on retreads. The operating safety
of the vehicle cannot be assured when such
tires are used.
GWarning!
If you feel a sudden significant vibration or
ride disturbance, or you suspect that possible
damage to your vehicle has occurred, you
should turn on the hazard warning flashers,
carefully slow down, and drive with caution to
an area which is a safe distance from the road.
Inspect the tires and the vehicle underbody
for possible damage. If the vehicle or tires
appear unsafe, have the vehicle towed to the
nearest authorized Mercedes-Benz Center or
tire dealer for repairs.GWarning!
Do not drive with a flat tire. A flat tire affects
the ability to steer or brake the vehicle. You
could lose control of the vehicle. Continued
driving with a flat tire or driving at high speed
with a flat tire will cause excessive heat build-
up and possibly a fire.
Important guidelines
R Only use sets of tires and rims of the same
type and make.
R Tires must be of the correct size for the rim.
R Break in new tires for approximately
60 miles (100 km) at moderate speeds.
R Regularly check the tires and rims for
damage. Dented or bent rims can cause tire
inflation pressure loss and damage to the
tire beads.
R If the vehicle is heavily loaded, check tire
inflation pressure and correct as required.
R Do not allow your tires to wear down too
far. Adhesion properties on wet roads are
sharply reduced at tread depths of less
than 1
/ 8 in (3 mm).
R When replacing individual tires, you should
mount new tires on the front wheels first
(on vehicles with same-sized wheels all
around).
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Recommended tire inflation pressureGWarning!
Follow recommended tire inflation pressures.
Do not underinflate tires. Underinflated tires
wear excessively and/or unevenly, adversely
affect handling and fuel economy, and are
more likely to fail from being overheated.
Do not overinflate tires. Overinflated tires can
adversely affect handling and ride comfort,
wear unevenly, increase stopping distance,
and result in sudden deflation (blowout)
because they are more likely to become
punctured or damaged by road debris,
potholes etc.
Do not overload the tires by exceeding the
specified load limit as indicated on the Tire
and Loading Information placard on the
driver’s door B-pillar. Overloading the tires
can overheat them, possibly causing a
blowout. Overloading the tires can also result
in handling or steering problems, or brake
failure.
Your vehicle is equipped with the Tire and
Loading Information placard located on the
driver’s door B-pillar (Y page 237).
The tire inflation pressure should be checked
regularly. Only adjust the tire inflation
pressure on cold tires. The tires can be
considered cold if the vehicle has been
parked for at least 3 hours or driven less than
1 mile (1.6 km). Depending on the ambient
temperature, the driving speed and the tire
load, the tire temperature changes. When the
tire temperature changes by 18‡ (10†), the
tire inflation pressure will change by
approximately 1.5 psi (0.1 bar). Keep this in
mind when checking tire inflation pressure on
warm tires and adjust the tire pressure only
if the tire inflation pressure is too low for the
current operating conditions. If you check the
tire inflation pressure when the tires are
warm, the reading will be higher than the cold
reading. This is normal. Do not let air out to
match the specified cold tire inflation
pressure. Otherwise, the tire will be
underinflated.
Follow recommended cold tire inflation
pressures listed on Tire and Loading
Information placard on the driver’s door
B-pillar.
Keeping the tires properly inflated provides
the best handling, tread life and riding
comfort.
In addition to the Tire and Loading
Information placard on the driver’s door
B-pillar, also consult the tire inflation
pressure label on the inside of the filler flap
for any additional information pertaining to
special driving situations. For more
information, see “Important notes on tire
inflation pressure” (Y page 230).
iData shown on Tire and Loading
Information placard example are for
illustration purposes only. Tire data are
specific to each vehicle and may vary from
data shown in the following illustration.
Refer to Tire and Loading Information
placard on vehicle for actual data specific
to your vehicle.
The Tire and Loading Information placard lists
the recommended cold tire inflation
pressures : for maximum loaded vehicle
weight. The tire inflation pressures listed
apply to the tires installed as original
equipment.
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Important notes on tire inflation
pressure
GWarning!
If the tire inflation pressure drops repeatedly,
check the tires for punctures from foreign
objects and/or whether air is leaking from the
valves or from around the rim.
Tire temperature and tire inflation pressure
are also increased while driving, depending
on the driving speed and the tire load.
If you will be driving your vehicle at high
speeds of 100 mph (160 km/h) or higher,
where it is legal and conditions allow, consult
the tire inflation pressure label on the inside
of the fuel filler flap on how to adjust the cold
tire inflation pressure. If you do not adjust the
tire inflation pressure, excessive heat can
build up and result in sudden tire failure.
If you are not sure about the proper tire
inflation pressure, contact an authorized
Mercedes-Benz Center.
iDriving comfort may be reduced when the
tire inflation pressure is adjusted to the
value for speeds above 100 mph
(160 km/h) as specified on the tire inflation
pressure label located on the inside of the
fuel filler flap.
Make sure to readjust the tire inflation
pressure for normal driving speeds.
Supplemental tire inflation pressure
information for different loading conditions of
the vehicle can be found on the tire inflation
pressure label. The tire inflation pressure
label is located on the inside of the fuel filler
flap.
For the tire inflation pressure for spare
wheels such as Minispare wheels or spare
wheels with collapsible tire refer to
Rthe yellow label on the spare wheel rim
Rthe “Technical data” section of this
Operator’s Manual (Y page 358)
Rthe Tire and Loading Information placard on
the driver’s door B-pillar
Unless specified otherwise, the tire inflation
pressures on the tire inflation pressure label
are valid for all approved, factory-equipped
tires.
iData shown on tire inflation pressure
label examples are for illustration purposes
only. Tire inflation pressure data are
specific to each vehicle and may vary from
data shown in the following illustrations.
Refer to the tire inflation pressure label on
vehicle for actual data specific to your
vehicle.
Example illustration: Tire inflation pressures for allapproved, factory equipped tires
When a tire size is specified, the tire inflation
pressure that follows applies to that
particular tire size only.
Example illustration: Tire inflation pressures forparticular tire sizes
Some tire inflation pressure labels may only
show the rim diameter instead of the entire
tire size, e.g. R 18 or 18".
The rim diameter is part of the tire size as
specified on the tire sidewall (Y page 246).
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Example illustration: Tire inflation pressuresspecific to rim diameter
Potential problems associated with
underinflated and overinflated tires
Underinflated tires
GWarning!
Follow recommended tire inflation pressures.
Do not underinflate tires. Underinflated tires
wear excessively and/or unevenly, adversely
affect handling and fuel economy, and are
more likely to fail from being overheated.
Underinflated tires can
Rcause excessive and uneven tire wear
Radversely affect fuel economy
Rlead to tire failure from being overheated
Radversely affect handling characteristics
Overinflated tires
GWarning!
Follow recommended tire inflation pressures.
Do not overinflate tires. Overinflated tires can
adversely affect handling and ride comfort,
wear unevenly, increase stopping distance,
and result in sudden deflation (blowout)
because they are more likely to become
punctured or damaged by road debris,
potholes etc.
Overinflated tires can
Radversely affect handling characteristics
Rcause uneven tire wear
Rbe more prone to damage from road
hazards
Radversely affect ride comfort
Rincrease stopping distance
Checking tire inflation pressure
Safety notes
GWarning!
Follow recommended tire inflation pressures.
Do not underinflate tires. Underinflated tires
wear excessively and/or unevenly, adversely
affect handling and fuel economy, and are
more likely to fail from being overheated.
Do not overinflate tires. Overinflated tires can
adversely affect handling and ride comfort,
wear unevenly, increase stopping distance,
and result in sudden deflation (blowout)
because they are more likely to become
punctured or damaged by road debris,
potholes etc.
Do not overload the tires by exceeding the
specified load limit as indicated on the Tire
and Loading Information placard on the
driver’s door B-pillar. Overloading the tires
can overheat them, possibly causing a
blowout. Overloading the tires can also result
in handling or steering problems, or brake
failure.
Check the tire inflation pressure at least once
a month.
Check and adjust the tire inflation pressure
when the tires are cold (Y page 229).
Checking tire inflation pressure
manually
Follow the steps below to achieve correct tire
inflation pressure:
XRemove the cap from the valve on one tire.XFirmly press a tire gauge onto the valve.XRead the tire inflation pressure on the tire
gauge and check against the
recommended tire inflation pressure on the
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Tire and Loading Information placard on the
driver’s door B-pillar ( Y page 237). If
necessary, add air to achieve the
recommended tire inflation pressure.XIf you have overfilled the tire, release tire
inflation pressure by pushing the metal
stem of the valve with e.g. a tip of a pen.
Then recheck the tire inflation pressure
with the tire gauge.XInstall the valve cap.XRepeat this procedure for each tire.
Tire pressure loss warning system
(Canada only)
While the vehicle is being driven, the tire
pressure loss warning system monitors the
set tire inflation pressures by evaluating each
wheel’s rotational speed. This allows the
system to detect a significant loss of pressure
in a tire. If a wheel’s rotational speed changes
due to falling tire inflation pressure, you will
see a corresponding warning message in the
multifunction display.
The tire pressure loss warning system may
function in a restricted manner or with a delay
R when snow chains are mounted to the
vehicle
R in the presence of ice and snow
R when you are driving on a loose surface
(e.g. sand or gravel)
R when you are driving in a very sporty
manner (involving rapid acceleration or
high speeds in curves)
GWarning!
When the multifunction display shows the
message Check Tire Pressure Soon , one
or more of your tires are significantly
underinflated. You should stop and check
your tires as soon as possible, and inflate
them to the proper tire inflation pressure as
indicated on the vehicle’s Tire and Loading
Information placard or, if available, on the tire
inflation pressure label.
Driving on a significantly underinflated tire
causes the tire to overheat and can lead to
tire failure. Underinflation also reduces fuel
efficiency and tire tread life, and may affect
the vehicle’s handling and stopping ability.
Each tire, including the spare, should be
checked at least once a month when cold.
Inflate the tires to the recommended tire
inflation pressure as specified on
R the Tire and Loading Information placard on
the driver’s door B-pillar
or
R the tire inflation pressure label located on
the inside of the fuel filler flap
i The recommended tire inflation pressures
for your vehicle can be found on
R the Tire and Loading Information placard
located on the driver’s door B-pillar
( Y page 237)
R the tire inflation pressure label on the
inside of the fuel filler flap
The tire inflation pressures are not listed in
the Operator’s Manual.GWarning!
The tire pressure loss warning system does
not provide a warning for wrongly selected tire
inflation pressures. Always adjust tire
inflation pressure according to the Tire and
Loading Information placard on the driver’s
door B-pillar or on the tire inflation pressure
label located on the inside of the fuel filler flap.
The tire pressure loss warning system does
not replace regular checks of the tire inflation
pressures since a gradual pressure loss in
more than one tire cannot be detected by the
tire pressure loss warning system.
The tire pressure loss warning system is not
able to issue a warning due to a sudden
dramatic loss of tire inflation pressure (e.g.
tire blowout caused by a foreign object). In
this case bring the vehicle to a halt by carefully
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applying the brakes and avoiding abrupt
steering maneuvers.
Restarting the tire pressure loss warning
system
The tire pressure loss warning system must
be restarted in the following situations:
R after you have changed the tire inflation
pressure
R after you have replaced the wheels or tires
R after you have installed new wheels or tiresXUsing the Tire and Loading Information
placard on the driver’s door B-pillar or, if
available, the tire inflation pressure label on
the inside of the fuel filler flap, make sure
the tire inflation pressure of all four tires is
correct.GWarning!
The tire pressure loss warning system can
only warn you in a reliable manner if you have
set the correct tire inflation pressures for
each tire.
If an incorrect tire inflation pressure was set,
the system will monitor the pressure
according to the incorrect value.
XSwitch on the ignition.XPress button = or ; on the
multifunction steering wheel to select the
Serv. menu ( Y page 138).XPress button 9 or : on the
multifunction steering wheel to select
Tire Pressure .XPress button a on the multifunction
steering wheel to confirm.
The following message appears in the
multifunction display:
Run Flat Indicator
Active
Press 'OK' to RestartXPress button a.
The following message will appear in the
multifunction display:
Tire PressureNow OK?
Cancel
YesXIf you wish to confirm: Press button
9 or : to select Yes.XPress button a.
The following message will appear in the
multifunction display:
Run Flat
Indicator
Restarted
After a certain “learning phase”, the tire
pressure loss warning system checks the
set pressure values for all four tires.XIf you wish to cancel: Press button 9
or : to select Cancel.XPress button a to confirm.
The previous settings remain unchanged.
Advanced Tire Pressure Monitoring
System (Advanced TPMS)
Your vehicle is equipped with the Advanced
Tire Pressure Monitoring System (Advanced
TPMS). It measures the tire inflation pressure
in the vehicle’s tires and issues warnings in
case of pressure loss in one or more of the
tires.
The TPMS is equipped with a combination low
tire pressure/TPMS malfunction telltale
(USA) or a low tire pressure telltale (Canada)
in the instrument cluster. Depending on how
the telltale illuminates, it indicates a low tire
pressure condition or a malfunction in the
TPMS system itself:
R If the telltale illuminates continuously, one
or more of your tires is significantly
underinflated. There is no malfunction in
the TPMS.
R USA only: If the telltale flashes for 60
seconds and then stays illuminated, the
TPMS system itself is not operating
properly.
The TPMS only functions on wheels that are
equipped with the proper electronic sensors.
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