Example illustration
XWith the vehicle still standing, turn the
steering wheel in the indicated direction
until the arrow is completely white and an
acoustic signal sounds.
XPulling into parking space: Keep the
steering wheel in position and drive
backward carefully.
XStop as soon as an acoustic signal sounds.
The vehicle has reached the
countersteering point.
The message Please Steer Wheel to
the Right or Please Steer Wheel to
the Left appears in the multifunction
display.
XCountersteering: With the vehicle still
standing, turn the steering wheel in the
indicated direction until the arrow is
completely white and an acoustic signal
sounds.
XPulling into parking space: Keep the
steering wheel in position and drive
backward carefully.
XStop as soon as an acoustic signal sounds.
Stop the vehicle immediately when the
Parktronic systems issues an audible,
continuous warning signal.
The message Parking Guidance
Finished appears in the multifunction
display and an acoustic signal sounds. You
may be prompted to steer into a different
direction and then shift the automatic
transmission to a another position. The
displays in the multifunction display will
then guide you into the final park position.
XIf necessary, adjust the end position by
maneuvering as needed.
XObserve the warning indicators of the
Parktronic system (Y page 167).
Canceling the Parking Guidance
XPress the Parktronic switch (Y page 168).
The Parking Guidance is canceled
immediately and the Parktronic system is
deactivated.
The Parking Guidance is canceled
automatically if guidance into the parking
space is no longer possible or if an error
occurs.
The parking space symbol disappears and the
message Parking Guidance Canceled
appears in the multifunction display.
Rear view camera
The rear view camera is an optical parking aid.
The area behind the vehicle appears in the
COMAND system display as a mirror image,
like in the rear view mirror.
GWarning!
Make sure no persons or animals are in or
near the area in which you are parking/
maneuvering. Otherwise, they could be
injured.
GWarning!
The rear view camera is only an aid and may
display obstacles
Rfrom a distorted perspective
Rinaccurately
Rmay not display obstacles at all
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The system does not issue a warning when
Rsteering, braking, or accelerating in a
clearly active manner, e.g. when changing
lanes, passing, exiting a highway
Rcutting a narrow curve
Rmaking a very sharp turn
Ra driving safety system such as the ABS,
the BAS, or the ESC has been activated
When setting the turn signal in either
direction, the warning will be suppressed. The
system will issue a warning if a turn signal has
been on for an extended period of time.
GWarning!
The Lane Keeping Assist does not keep the
vehicle in the lane. The Lane Keeping Assist
is only an aid to the driver and may not always
recognize lane markings properly or fail to
recognize them at all.
The system may be impaired or unavailable
when
Rvisibility is poor, e.g. due to snow, rain, fog,
or heavy spray
Roncoming traffic, sun glare or reflection
from other vehicles
Rthe camera area of the windshield is dirty,
foggy, or otherwise obstructed
Rlane markings are not present
Rlane markings are worn, dark, or covered
e.g. by snow or dirt
Rthe distance to the preceding vehicle is too
short
Rwhen lane markings are ambiguous, for
example in road work sections
Rlane markings change rapidly, e.g. on
highway exits or turn-off lanes
Rlanes are narrow and winding
The Lane Keeping Assist cannot take road and
traffic conditions into account. It is the
driver’s responsibility at all times to be
attentive to road, weather and traffic
conditions and to provide the steering,
braking and other driving inputs necessary to
retain control of the vehicle. Failure to do so
could result in recognizing dangers too late,
possibly resulting in an accident and serious
injury to yourself and others.
Switching on or off
Example illustration
XSwitch on or off the Lane Keeping Assist via
the control system (Y page 138).
Lane Keeping Assist indicator : appears
in the multifunction display.
ATTENTION ASSIST
The ATTENTION ASSIST supports you during
long, monotonous rides, e.g. on freeways and
highways. The ATTENTION ASSIST is active at
a vehicle speed of between 50 mph
(80 km/h) and 112 mph (180 km/h). Always
obey applicable speed limits. The
ATTENTION ASSIST suggests to take a rest
when recognizing fatigue or increasing
inattentiveness of the driver.
GWarning!
The ATTENTION ASSIST is only an aid to the
driver. It might not recognize fatigue or
increasing inattentiveness in time or fail to
recognize them at all. The system cannot
substitute a rested and attentive driver.
Fatigue can cause you to recognize dangers
too late, to misjudge potential dangers, or to
react slower. Therefore, make sure to be
rested before and during your trip. Take rests
early enough and regularly, especially during
long trips. Failure to do so could cause you to
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recognize dangers too late which could result
in an accident and serious injury to you and/
or others.
The ATTENTION ASSIST interprets your
fatigue or increasing inattentiveness
considering the following criteria:
Rthe individual driving style, for example the
way you steer
Rthe driving conditions such as time of day
and duration of the ride
The ATTENTION ASSIST function is restricted
and warnings will be delayed or not issued at
all when
Rroad conditions are bad, e.g. heavy bumps
or potholes
Rcrosswinds are strong
Rdriving in a sporty manner with high speed
in curves or rapid acceleration
Rdriving slower than 50 mph (80 km/h) or
faster than 112 mph (180 km/h) most of
the time
Roperating the COMAND or making phone
calls via COMAND
Rchanging lanes or varying the vehicle
speed, i.e. you intervene actively
Warnings and displays in the
multifunction display
Example illustration
XSwitch on the ATTENTION ASSIST via the
control system (Y page 138).
ATTENTION ASSIST indicator : appears in
the multifunction display.
When the ATTENTION ASSIST is active, it will
warn you after 20 minutes of driving at the
earliest. An intermittent warning will then
sound twice and the message Attention
Assist: Time for a rest? appears in the
multifunction display.
XIf possible park your vehicle in a safe
location and take a rest.
XConfirm the message by pressing button
a on the multifunction steering wheel.
If you do not take a rest and the
ATTENTION ASSIST continues to recognize
fatigue or increasing inattentiveness, you will
be warned once more after 15 minutes at the
earliest.
During long trips, take regular and duly rests
that allow you to recover sufficiently.
The ATTENTION ASSIST will be reset and
restarts evaluating the degree of your fatigue
when
Ryou turn off the engine
Ryou release the seat belt and open the
driver’s door, e.g. during a rest or for a
driver change
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information on to the Customer Assistance
Center
i Location of the vehicle on a map is only
possible if the vehicle is able to receive
signals from the GPS satellite network and
pass the information on to the Customer
Assistance Center.
The Tele Aid system
(Telematic Alarm Identification on Demand)
The Tele Aid system consists of three types
of response:
R Automatic and manual emergency
R Roadside Assistance
R Information
To adjust the speaker volume during a Tele
Aid call do the following:
XPress button W or X on the
multifunction steering wheel.
or
XUse the adjustment button on your
COMAND system.
Be sure to check “Owner’s Online” at
www.mbusa.com (USA only) for more
information and a description of all available
features.
System self-test
The system performs a self-test after you
have switched on the ignition.
GWarning!
A malfunction in the system has been
detected if any or all of the following
conditions occur:
R The indicator lamp in the SOS button does
not come on during the system self-test.
R The indicator lamp in the Roadside
Assistance button F does not come on
during the system self-test.
R The indicator lamp in the Information
button ï does not come on during the
system self-test.
R The indicator lamp in the SOS button,
Roadside Assistance button F, or
Information button ï remains
illuminated constantly in red after the
system self-test.
R The message Tele Aid Inoperative or
Tele Aid Not Activated appears in the
multifunction display after the system self-
test
If a malfunction is indicated as outlined above,
the system may not operate as expected. In
case of an emergency, help will have to be
summoned by other means.
Have the system checked at the nearest
Mercedes-Benz Center or contact the
Customer Assistance Center at
1-800-FOR-MERCedes (1-800-367-6372)
(USA only) or 1-888-923-8367 (Canada only)
as soon as possible.
Emergency calls
! In order to activate the Tele Aid system, a
subscriber agreement must be completed.
To ensure your system is activated and
operational, please press Information
button ï to perform the acquaintance
call. Failure to complete either of these
steps may result in a system that is not
activated.
If you have any questions regarding
activation, please call the Customer
Assistance Center at
1-800-FOR-MERCedes (1-800-367-6372)
(USA only) or 1-888-923-8367 (Canada
only).
An emergency call is initiated automatically
following an accident in which the Emergency
Tensioning Devices (ETDs) or air bags have
deployed.
i An automatically initiated Tele Aid
emergency call cannot be canceled.
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An emergency call can also be initiated
manually (Y page 209).
Once the emergency call is in progress, the
indicator lamp in the SOS button will begin to
flash. The message Connecting Call
appears in the multifunction display and the
COMAND system is muted. When the
connection is established, the message
Call Connected appears in the
multifunction display.
All information relevant to the emergency,
such as the location of the vehicle
(determined by the GPS satellite location
system), vehicle model, identification number
and color are generated.
A voice connection between the Customer
Assistance Center and the occupants of the
vehicle will be established automatically soon
after the emergency call has been initiated.
The Customer Assistance Center will attempt
to determine the nature of the emergency
more precisely, provided they can speak to
an occupant of the vehicle.
iIf no vehicle occupant responds, an
ambulance will be sent to the vehicle
immediately.
GWarning!
If the indicator lamp in the SOS button is
flashing continuously and there was no voice
connection to the Customer Assistance
Center established, then the Tele Aid system
could not initiate an emergency call (e.g. the
relevant cellular phone network is not
available).
The message Call Failed appears in the
multifunction display for approximately
10 seconds.
Should this occur, assistance must be
summoned by other means.
iThe “911” emergency call system is a
public service. Using it without due cause
is a criminal offense.
Initiating an emergency call manually XBriefly press on cover : to open.XPress SOS button ; briefly.
The indicator lamp in SOS button ; will
flash until the emergency call is concluded.
XWait for a voice connection to the
Customer Assistance Center.
XClose cover : after the emergency call is
concluded.
GWarning!
If you feel at any way in jeopardy when in the
vehicle (e.g. smoke or fire in the vehicle,
vehicle in a dangerous road location), please
do not wait for voice contact after you have
pressed the emergency button. Carefully
leave the vehicle and move to a safe location.
The Customer Assistance Center will
automatically contact local emergency
officials with the vehicle’s approximate
location if they receive an automatic SOS
signal and cannot make voice contact with the
vehicle occupants.
XTerminating calls: Press button ~ on
the multifunction steering wheel.
or
XPress the respective button for ending a
telephone call on the COMAND system.
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Roadside Assistance button XPress and hold Roadside Assistance
button : for longer than 2 seconds.
A call to a Mercedes-Benz Roadside
Assistance dispatcher will be initiated. The
indicator lamp in Roadside Assistance
button : will flash while the call is in
progress. The message Connecting
Call will appear in the multifunction
display and the audio system or the
COMAND system is muted.
When the connection is established, the
message appears in the multifunction
display. The Tele Aid system will transmit data
generating the vehicle identification number,
model, color and location (subject to
availability of cellular and GPS signals).
i The COMAND system display indicates
that a Tele Aid call is in progress. While the
call is connected you can change to the
navigation menu by pressing the NAVI
button on the COMAND system. Spoken
commands are not available.
A voice connection between the Roadside
Assistance dispatcher and the occupants of
the vehicle will be established.
XDescribe the nature of the need for
assistance.
The Mercedes-Benz Roadside Assistance
dispatcher will either dispatch a qualified
Mercedes-Benz technician or arrange to tow
your vehicle to the nearest authorized
Mercedes-Benz Center. For services such as
labor and/or towing, charges may apply.
Refer to the Roadside Assistance manual for
more information.
Sign and Drive services (USA only):
Services such as a jump start, a few gallons
of fuel or the replacement of a flat tire with
the vehicle spare wheel are obtainable at no
charge.
iIf the indicator lamp in Roadside
Assistance button : is flashing
continuously and there was no voice
connection to the Customer Assistance
Center established, then the Tele Aid
system could not initiate a Roadside
Assistance call (e.g. the relevant cellular
phone network is not available). The
message Call Failed appears in the
multifunction display.
XTerminating calls: Press button ~ on
the multifunction steering wheel.
or
XPress the respective button for ending a
telephone call on the COMAND system.
Information button
XPress and hold Information button : for
longer than 2 seconds.
A call to the Customer Assistance Center
will be initiated. The indicator lamp in
Information button : will flash while the
call is in progress. The message
Connecting Call will appear in the
multifunction display and the COMAND
system is muted.
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When the connection is established, the
message Call Connected appears in the
multifunction display. The Tele Aid system will
transmit data generating the vehicle
identification number, model, color and
location (subject to availability of cellular and
GPS signals).
i The COMAND system display indicates
that a Tele Aid call is in progress. While the
call is connected you can change to the
navigation menu by pressing the NAVI
button on the COMAND system. Spoken
commands are not available.
A voice connection between the Customer
Assistance Center representative and the
occupants of the vehicle will be established.
Information regarding the operation of your
vehicle, the nearest authorized Mercedes-
Benz Center or Mercedes-Benz USA products
and services is available to you.
For more details concerning the Tele Aid
system, please visit www.mbusa.com (USA
only), log in to “Owner’s Online” and visit the
“My Tele Aid” section to learn more.
i If the indicator lamp in Information
button : is flashing continuously and
there was no voice connection to the
Customer Assistance Center established,
then the Tele Aid system could not initiate
an Information call (e.g. the relevant
cellular phone network is not available).
The message Call Failed appears in the
multifunction display.XTerminating calls: Press button ~ on
the multifunction steering wheel.
or
XPress the respective button for ending a
telephone call on the COMAND system.
Call priority
If other service calls such as a Roadside
Assistance call or Information call are active,
an emergency call is still possible. In this
case, the emergency call will take priority and
override all other active calls.
The indicator lamp in the respective button
flashes until the call is concluded. Automatic
initiated emergency calls can only be
terminated by a Customer Assistance Center
representative. All other calls can be
terminated by pressing button ~ on the
multifunction steering wheel or the
respective button for ending a telephone call
on the COMAND system.
i When a Tele Aid call has been initiated,
the COMAND system audio is muted. The
mobile phone is no longer connected to the
COMAND system. If you must use this
phone, we recommend that you use it only
with the vehicle at a standstill in a safe
location.
Search & Send
“Search & Send” is a navigation destination
address entry service. For more information
on “Search & Send”, refer to separate
COMAND system operating instructions.
Remote door unlock
In case you have locked your vehicle
unintentionally (e.g. SmartKey inside vehicle),
and the reserve SmartKey is not available:
XContact the Customer Assistance Center
at 1-800-FOR-MERCedes
(1-800-367-6372) (USA only) or
1-888-923-8367 (Canada only).
You will be asked to provide your password.XThen return to your vehicle at the time
arranged with the Customer Assistance
Center and pull the trunk lid handle for a
minimum of 20 seconds until the indicator
lamp in the SOS button is flashing.
The message Connecting Call appears in
the multifunction display.
As an alternative, you may unlock the vehicle
via Internet in the “My Tele Aid” section of
“Owner’s Online”, using your ID and password
(USA only).
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iThe remote door unlock feature is
available if the relevant cellular phone
network is available.
The SOS button will flash and the message
Connecting Call will appear in the
multifunction display to indicate receipt of
the door unlock command.
If the trunk lid handle was pulled for more
than 20 seconds before door unlock
authorization was received, you must wait
15 minutes before pulling the trunk lid
handle again.
Remote door lock
If you have forgotten to lock your vehicle and
are no longer near it, you can have it locked
remotely through the Customer Assistance
Center.
The vehicle can be remotely locked within
four days after the ignition has been switched
off.
XContact the Customer Assistance Center
at 1-800-FOR-MERCedes
(1-800-367-6372) (USA only) or
1-888-923-8367 (Canada only).
You will be asked to provide your password.
When you are inside your vehicle the next
time and switch on the ignition, the message
Tele Aid Doors locked by remote
control will appear on the multifunction
display.
i The remote door lock feature is available
if the relevant cellular phone network is
available and data connection is possible.
Stolen Vehicle Recovery Services
In the event your vehicle was stolen:
XReport the incident to the police.
The police will issue a numbered incident
report.XPass this number on to the Customer
Assistance Center along with your
password.
The Customer Assistance Center will then
attempt to covertly contact the vehicle’s
Tele Aid system. Once the vehicle is
located, the Customer Assistance Center
will contact the local law enforcement and
you. The vehicle’s location will only be
provided to law enforcement.
i If the anti-theft alarm stays on for more
than 30 seconds, the Tele Aid system will
notify the Customer Assistance Center
automatically.
Garage door opener
The integrated remote control can operate up
to three separately controlled devices
compatible with HomeLink ®
or some other
systems.
GWarning!
Before programming the integrated remote
control to a garage door opener or gate
operator, make sure people and objects are
out of the way of the device to prevent
potential harm or damage. When
programming a garage door opener, the door
moves up or down. When programming a gate
operator, the gate opens or closes.
Do not use the integrated remote control with
any garage door opener that lacks safety stop
and reverse features as required by U.S.
federal safety standards (this includes any
garage door opener model manufactured
before April 1, 1982). A garage door that
cannot detect an object - signaling the door
to stop and reverse - does not meet current
U.S. federal safety standards.
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