2010 MERCEDES-BENZ E-Class SEDAN Command

RNext track
R Other trackRPrevious track
R Last track
R Repeat/replay trackRTrack 1 to Track 99
R Track number 1 to Track number 99RDVD audio 1 to DVD audio 6
R DVD audio number 1 to DVD audio
number 6Media interface R Media interface
Aux
Audio aux
Video
RVideo
R DVD video
Troubleshooting
ProblemPossible Cause/
ConsequenceSuggested SolutionsVoice control does
not understand
you.You have not
operated the
system from the
driver’s seat.XOnly operate the system from the driver’s
seat.You have spoken
too exaggeratedly,
too loudly or too
quietly.XState the commands coherently and clearly
without exaggerating.Troubleshooting211Voice ControlZ

ProblemPossible Cause/
ConsequenceSuggested SolutionsAn address book
entry without a
speaker-
dependent voice
name is not
recognized.The fields in the
address book entry
for the last name
and first name are
both filled in, but
you only said the
first name or the
last name.XSay the last name and then the first name of
the address book entry in full.The names entered
in the address
book do not sound
sufficiently
different, or are not
pronounced as
they are written.XMake sure the address book entries are
plausible.
Check the address book entries for the
following:
R The name entries, e.g. last name and first
name, are in the right fields.
R Do not use abbreviations or acronyms.
R Avoid unnecessary spaces in names.
R Do not use special characters.
An address book
entry without a
speaker-
dependent voice
name is not
recognized.The names entered
in the address
book do not sound
sufficiently
different, or are not
pronounced as
they are written.XCreate a speaker-dependent voice name.
or
XGive the “Read out address book” command.
The system reads out the address book.XPress the ? button when the name you
want is read out.The sound of the
voice names in the
address book is not
sufficiently
different.XThe voice names entered in the address book
must sound as different as possible, e.g. store
the names White and Wright as “Mr White
office” and “Mr Wright John”.
or
XGive the “Read out address book” command.
The system reads out the address book.XPress the ? button when the name you
want is read out.212TroubleshootingVoice Control

ProblemPossible Cause/
ConsequenceSuggested SolutionsA station list entry
is not recognized.The voice names
for the stations in
the address book
do not sound
sufficiently
different.XSave a speaker-dependent voice name for the
station ( Y page 198)
or
XGive the “Read out station list” command.
The system reads out the station list.XPress the ? button when the station you
want is read out.
The station is selected.If you are making
speaker-
dependent voice
names, the system
prompts you to
enter them several
times.The two voice
names differ from
each other.XSay the voice name with the same intonation
both times.Help Function
Voice control has a comprehensive help
function to assist the user.
The voice control help function provides:
R general information about how best to
operate voice control
R a list of the possible commands
“Help Voice Control”
You can use the “Help Voice Control”
command to obtain information about how
best to operate voice control.
“Help”
If you press the ? button and say the
command “Help”, you will receive help for the
application currently selected.
If you select the “Help” command during a
voice dialog, for example after the “Dial
number” command, you will receive help
explaining how the dialog continues.
You can also request the help function for a
specific system, for example with the “Help
phone” command.
If you have activated the help window, you will
see a selection of the possible commands on
the display ( Y page 42).Troubleshooting213Voice ControlZ