2010 MERCEDES-BENZ CLS63AMG trunk

Power outlet in rear center console
X
Open the cover in the rear center console
(Y page 159). Power outlet in trunk
Tele Aid
! In order to activate the Tele Aid system, a
subscriber agreement must be completed.
To ensure your system is activated and
operational, please press Information
button E to perform the acquaintance
call. Failure to complete either of these
steps may result in a system that is not
activated.
If you have any questions regarding
activation, please call the Customer
Assistance Center at
1-800-FOR-MERCedes (1-800-367-6372)
(USA only) or 1-888-923-8367 (Canada
only). Shortly after the completion of your Tele Aid
acquaintance call, you will receive a user ID
and password in the mail. You may use this
password to access the Tele Aid section in
“Owner’s Online” at
www.mbusa.com (USA
only). The “My Tele Aid” section will give you
access to account information, remote door
unlock and more.
The Tele Aid system is available if
R it has been activated and is operational.
Activation requires a subscription for
monitoring services, connection and
cellular air time
R vehicle battery power is available
R the relevant cellular phone network and
GPS signals are available and pass the
information on to the Customer Assistance
Center
i Location of the vehicle on a map is only
possible if the vehicle is able to receive
signals from the GPS satellite network and
pass the information on to the Customer
Assistance Center.
The Tele Aid system ( Telematic Alarm Identification on Demand)
The Tele Aid system consists of three types
of response:
R Automatic and manual emergency
R Roadside Assistance
R Information
To adjust the speaker volume during a Tele
Aid call do the following:
X Press button W or X on the
multifunction steering wheel.
or
X Use the adjustment button on your
COMAND system.
Be sure to check “Owner’s Online” at
www.mbusa.com (USA only) for more
information and a description of all available
features. 164
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i
If the indicator lamp in Information
button : is flashing continuously and
there was no voice connection to the
Customer Assistance Center established,
then the Tele Aid system could not initiate
an Information call (e.g. the relevant
cellular phone network is not available).
The message Call Failed appears in the
multifunction display.
X Terminating calls: Press button ~ on
the multifunction steering wheel.
or
X Press the respective button for ending a
telephone call on the COMAND system.
Call priority If other service calls such as a Roadside
Assistance
call or Information call are active,
an emergency call is still possible. In this
case, the emergency call will take priority and
override all other active calls.
The indicator lamp in the respective button
flashes until the call is concluded. Automatic
initiated emergency calls can only be
terminated by a Customer Assistance Center
representative. All other calls can be
terminated by pressing button ~ on the
multifunction steering wheel or the
respective button for ending a telephone call
on the COMAND system.
i When a Tele Aid call has been initiated,
the COMAND system audio is muted. The
mobile phone is no longer connected to the
COMAND system. If you must use this
phone, we recommend that you use it only
with the vehicle at a standstill in a safe
location.
Destination Download to the COMAND
system i
The
components and operating principles
of the COMAND system can be found in the
separate COMAND system operating
instructions. Destination Download allows you access to a
database

of over 10 million points of interest
(POIs) that can be downloaded to your
vehicle’s navigation system. If you know the
destination, the address can be downloaded,
or can be provided with points of interests
near your location.
Route guidance
You will be prompted to confirm that route
guidance to the entered address is to be
started.
X Select Yes using button = or ; on
the COMAND system.
X Press button 9 on the COMAND system
to confirm.
The system calculates the route and
subsequently
starts the route guidance to the
defined address.
i If you select No, you can save the address
to your address book.
i The Destination Download feature is
available if the relevant mobile phone
network is available and data connection is
possible.
Search & Send “Search & Send” is a navigation destination
address entry service. For more information
on “Search & Send”, refer to separate
COMAND system operating instructions.
Remote door unlock
In case you have locked your vehicle
unintentionally

(e.g. SmartKey inside vehicle),
and the reserve SmartKey is not available:
X Contact the Customer Assistance Center
at 1-800-FOR-MERCedes
(1-800-367-6372)

(USA only) or
1-888-923-8367 (Canada only).
You will be asked to provide your password.
X Then return to your vehicle at the time
arranged with the Customer Assistance
Center and pull the trunk recessed handle 168
Useful features
Controls in detail
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Vehicle equipment
i This Operator’s Manual describes all
features, standard or optional, potentially
available for your vehicle at the time of
purchase. Please be aware that your
vehicle might not be equipped with all
features described in this manual. Where will I find ...?
First aid kit
! Always keep the storage compartment
under the front passenger seat closed
while the vehicle is in motion.
i Check expiration dates and contents for
completeness at least once a year and
replace missing/expired items.
The first aid kit is located in the storage
compartment at the front edge of the front
passenger seat. X
Pull handle : upward.
X Fold the lid down.
X Remove the first aid kit. Vehicle tool kit
The vehicle tool kit is located in the space
underneath the trunk floor. i
Vehicles without spare wheel are not
factory-equipped with the tools required for
a wheel change such as a jack or a wheel
wrench. Some tools required for a wheel
change are specific to your vehicle.
Contact an authorized Mercedes-Benz
Center to obtain the tools approved for
your vehicle.
The vehicle tool kit includes:
R Alignment bolt 13
R Collapsible wheel chock 13
R Electric air pump 14
R Jack 13
R Pair of universal pliers
R Towing eye bolt
R Valve extractor 14
R Wheel wrench 13
X Removing: Open the trunk (Y page 71).
X Lift the trunk floor using the floor handle.
X Engage the floor handle on the upper trunk
lip.
! To prevent damage, always disengage the
floor handle from the upper trunk lip and
lower the trunk floor before closing the
trunk.
X Remove the luggage box (if so equipped)
(Y page 227).
13 Vehicles with spare wheel only.
14 Vehicles with spare wheel with collapsible tire only. 224
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Before placing the jack back into the vehicle
tool kit:
X
Fully collapse the jack.
X Fold in the crank handle (storage position). Spare wheel
G
Observe Safety notes, see page 271.
The spare wheel is located in the space
underneath the trunk floor.
X Removing: Open the trunk (Y page 71).
X Lift the trunk floor using the floor handle.
X Engage the floor handle on the upper trunk
lip.
! To prevent damage, always disengage the
floor handle from the upper trunk lip and
lower the trunk floor before closing the
trunk.
Vehicles with Minispare wheel X
Remove the luggage box ( Y page 227).X
Remove spare wheel mounting ; by
turning it counterclockwise.
X Remove spare wheel :.
For information on mounting the spare wheel,
see “Flat tire” ( Y page 271). Storing the spare wheel after use
X
Place spare wheel : in the spare wheel
well (Y page 226).
X Secure spare wheel : by turning spare
wheel mounting ; clockwise
(Y page 226).
Vehicles with spare wheel with
collapsible tire X
Remove the storage well casing
(Y page 225). :
Spare wheel
; Tensioning strap 15
= Retaining screw
? Storage well casing base
X Remove storage well casing base ?.
X Remove retaining screw = by turning it
counterclockwise.
X Remove spare wheel :.
For information on mounting the spare wheel,
see “Flat tire” ( Y page 271).
Storing the spare wheel after use
If you wish to store the spare wheel after use,
carry out the following steps. Otherwise, the
spare wheel may not fit the spare wheel well.
! Make sure the spare wheel is dry before
storing it.
15 Vehicles with 19" spare wheel only. 226
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X
Unscrew the valve cap from the valve of the
collapsible tire.
X Unscrew the valve insert from the valve
using the valve extractor integrated in the
valve cap.
X Allow the air to escape.
i It may take a few minutes for the
collapsible tire to deflate completely.
X Screw the valve insert back into the valve.
X Screw the valve cap back onto the valve.
i Vehicles with 19" spare wheel only:
Before placing the spare wheel in the spare
wheel well fasten tensioning straps, see
“Compressing the collapsible tire”
(Y page 227).
X Place spare wheel : into the spare wheel
well (Y page 226).
X Secure spare wheel : by turning retaining
screw = clockwise (Y page 226).
Compressing the collapsible tire
This description applies to vehicles with
19" spare wheel only.
The collapsible tire on a 19" spare wheel must
be compressed with two tensioning straps
before you can store it in the spare wheel well. X
Extend the tensioning strap by pulling the
slider.
X Place tensioning strap around the spare
wheel rim and collapsible tire with the
buckle facing the inside of the rim. X
Close the buckle.
X Pull the loose end of the tensioning strap.
The tensioning strap must be pulled as tight
as possible. Luggage box
Vehicles with spare wheel with collapsible tire
are not equipped with a luggage box.
X Removing: Open the trunk (Y page 71).
X Lift the trunk floor using the floor handle.
X Engage the floor handle on the upper trunk
lip.
! To prevent damage, always disengage the
floor handle from the upper trunk lip and
lower the trunk floor before closing the
trunk. X
Turn fastening clips : to the left upwards
from the fastening bolts.
X Lift luggage box ; in the area of the
fastening bolts and remove it from the
trunk.
X Installing: Insert the luggage box into the
trunk so that the fastening clips are in line
with the fastening bolts. Where will I find ...?
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X
Push the front edge of the luggage box in
direction of arrows under the cover of the
trunk sill.
X Press the fastening clips onto the fastening
bolts until they lock into place. Vehicle status messages in the
multifunction display
Notes
Warning and malfunction messages appear in
the multifunction display located in the
instrument cluster.
Certain warning and malfunction messages
are accompanied by an audible signal.
Address these messages accordingly and
follow the additional instructions given in this
Operator’s Manual.
Selecting the Vehicle status message
memory menu in the control system
(Y page 117) displays both cleared and
uncleared messages.
High-priority messages appear in the
multifunction display in red color.
Certain messages of high priority cannot be
cleared from the multifunction display using
the reset button (Y page 109) or button
&, *, U or V on the
multifunction steering wheel.
Other messages of high priority and
messages of less immediate priority can be
cleared from the multifunction display using the reset button or button
&, *,
U or V on the multifunction steering
wheel. They are then stored in the Vehicle
status message memory menu
(Y page 117). Remember that clearing a
message will only make the message
disappear. Clearing a message will not
correct the condition that caused the
message to appear. G
Warning!
All categories of messages contain important
information which should be taken note of
and, where a malfunction is indicated,
addressed as soon as possible at an
authorized Mercedes-Benz Center.
Failure to repair the condition noted may
cause damage not covered by the Mercedes-
Benz Limited Warranty, or result in property
damage or personal injury. G
Warning!
No messages will be displayed if either the
instrument cluster or the multifunction
display is inoperative.
As a result, you will not be able to see
information about your driving conditions,
such as
R speed
R outside temperature
R warning/indicator lamps
R malfunction/warning messages
R failure of any systems
Driving characteristics may be impaired.
If you must continue to drive, do so with added
caution. Contact an authorized Mercedes-
Benz Center as soon as possible.
On the pages that follow, you will find a
compilation of the most important warning
and malfunction messages that may appear.
For your convenience the messages are
divided into text messages ( Y page 229) and
symbol messages ( Y page 238).228
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Display messages
Possible causes/consequences and
X Solutions¨ Malfunctio
n The system is functional only to a limited extent.
The system display or the system is malfunctioning.
X
Do not drive faster than 50 mph (80 km/h).
X Have the vehicle checked at an authorized Mercedes-Benz
Center. Vehicle
Display messages
Possible causes/consequences and
X Solutions: The trunk is open.
X
Close the trunk (Y page 72). M You are driving with the hood open.
X
Stop the vehicle in a safe location as soon as it is safe to
do so.
X Close the hood ( Y page 179).
There is otherwise danger of an accident. ; You are driving with at least one door open.
X
Close all doors. + Key
Detected
In Vehicle A SmartKey with KEYLESS-GO left in the vehicle was
recognized while trying to lock the vehicle from the outside.
X
Take the SmartKey out of the vehicle. + Please
don’t
forget
your key. This message appears for a maximum of 60 seconds if the
driver’s door is opened with the engine turned off and no
SmartKey in the starter switch. This message is only a
reminder.
X
Take the SmartKey with you when leaving the vehicle. + Remove Key You have forgotten to remove the SmartKey.
X
Remove the SmartKey from the starter switch. + Please
get a new
key. The SmartKey is malfunctioning.
X
Contact an authorized Mercedes-Benz Center. + Change
Key
Batteries The batteries in the SmartKey with KEYLESS-GO are
discharged.
X
Replace the batteries ( Y page 264). Vehicle status messages in the multifunction display
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Problem
Possible causes/consequences and
X Solutions04
The front passenger
front air bag off
indicator lamp does not
illuminate and/or does
not remain illuminated
with the weight of a
typical 12-month-old
child in a standard child
restraint or less on the
front passenger seat.
The system is malfunctioning.
X
Make sure there is nothing between seat cushion and child seat
and check installation of the child seat.
X Make sure no objects applying supplemental weight onto the
seat are present.
X Make sure no objects which apply forces to the seat are present
(e.g. objects such as books, briefcases etc. lodged behind or
around the seat, head restraints pushing against roof etc.). The
system may recognize such forces as supplemental weight.
X If the front passenger front air bag off indicator lamp remains
out, have the system checked as soon as possible at an
authorized Mercedes-Benz Center. Do not transport a child on
the front passenger seat until the system has been repaired.
X Read and observe messages in the multifunction display and
follow corrective steps (Y page 228). G
Warning!
If the 04 indicator lamp does not
illuminate or remains out with the weight of a
typical 12-month-old child in a standard child
restraint or less on the front passenger seat,
do not transport a child on the front
passenger seat until the system has been
repaired. Unlocking/locking manually
Unlocking the vehicle
If you cannot unlock the vehicle with the
SmartKey or with KEYLESS-GO, unlock the
driver’s door and the trunk using the
mechanical key.
The anti-theft alarm system will trigger when
you
R unlock the driver’s door or the trunk with
the mechanical key
and
R open the driver’s door or the trunk
To cancel the alarm, insert the SmartKey into
the starter switch. Removing the mechanical key
SmartKey
SmartKey with KEYLESS-GO Unlocking/locking manually
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