
i
If the indicator lamp in Information
button : is flashing continuously and
there was no voice connection to the
Customer Assistance Center established,
then the Tele Aid system could not initiate
an Information call (e.g. the relevant
cellular phone network is not available).
The message Call Failed appears in the
multifunction display.
X Terminating calls: Press button ~ on
the multifunction steering wheel.
or
X Press the respective button for ending a
telephone call on the COMAND system.
Call priority If other service calls such as a Roadside
Assistance
call or Information call are active,
an emergency call is still possible. In this
case, the emergency call will take priority and
override all other active calls.
The indicator lamp in the respective button
flashes until the call is concluded. Automatic
initiated emergency calls can only be
terminated by a Customer Assistance Center
representative. All other calls can be
terminated by pressing button ~ on the
multifunction steering wheel or the
respective button for ending a telephone call
on the COMAND system.
i When a Tele Aid call has been initiated,
the COMAND system audio is muted. The
mobile phone is no longer connected to the
COMAND system. If you must use this
phone, we recommend that you use it only
with the vehicle at a standstill in a safe
location.
Destination Download to the COMAND
system i
The
components and operating principles
of the COMAND system can be found in the
separate COMAND system operating
instructions. Destination Download allows you access to a
database
of over 10 million points of interest
(POIs) that can be downloaded to your
vehicle’s navigation system. If you know the
destination, the address can be downloaded,
or can be provided with points of interests
near your location.
Route guidance
You will be prompted to confirm that route
guidance to the entered address is to be
started.
X Select Yes using button = or ; on
the COMAND system.
X Press button 9 on the COMAND system
to confirm.
The system calculates the route and
subsequently
starts the route guidance to the
defined address.
i If you select No, you can save the address
to your address book.
i The Destination Download feature is
available if the relevant mobile phone
network is available and data connection is
possible.
Search & Send “Search & Send” is a navigation destination
address entry service. For more information
on “Search & Send”, refer to separate
COMAND system operating instructions.
Remote door unlock
In case you have locked your vehicle
unintentionally
(e.g. SmartKey inside vehicle),
and the reserve SmartKey is not available:
X Contact the Customer Assistance Center
at 1-800-FOR-MERCedes
(1-800-367-6372)
(USA only) or
1-888-923-8367 (Canada only).
You will be asked to provide your password.
X Then return to your vehicle at the time
arranged with the Customer Assistance
Center and pull the trunk recessed handle 168
Useful features
Controls in detail
219_AKB; 4; 54, en-US
d2ureepe,
Version: 2.11.8.1 2009-05-11T16:21:02+02:00 - Seite 168

Mercedes-Benz Center to have the fuel
system drained completely.
! To prevent damage to the catalytic
converters, only use premium unleaded
gasoline in this vehicle.
Any noticeable irregularities in engine
operation should be repaired promptly.
Otherwise, excessive unburned fuel may
reach the catalytic converter, causing it to
overheat and potentially start a fire.
i Only use premium unleaded gasoline with
a minimum Posted Octane Rating of 91
(average of 96 RON/86 MON).
Information on gasoline quality can
normally be found on the fuel pump. Please
contact gas station personnel in case
labels on the pump cannot be found.
For more information on gasoline, see
“Premium unleaded gasoline”
(Y page 299), see “Fuel requirements”
(Y page 299), or contact an authorized
Mercedes-Benz Center, or visit
www.mbusa.com (USA only).
Locking/unlocking the vehicle with the
SmartKey or KEYLESS-GO automatically
locks/unlocks the fuel filler flap.
i In case the central locking system does
not release the fuel filler flap, see “Fuel filler
flap” (Y page 263).
The fuel filler flap is located on the right-hand
side of the vehicle towards the rear. X
Turn off the engine. i
Leaving the engine running and the fuel
filler cap open can cause the yellow fuel
tank reserve warning lamp to flash and the
malfunction indicator lamp = (USA
only) or ; (Canada only) to illuminate.
For more information, see also “Practical
hints” (Y page 257).
X Remove the SmartKey from the starter
switch.
KEYLESS-GO: Open the driver’s door. This
puts the starter switch in position 0, same
as with the SmartKey removed from the
starter switch. The driver’s door then can
be closed again.
X Opening: Press fuel filler flap : at the
point indicated by the arrow.
X Turn fuel filler cap ; counterclockwise.
X Take off fuel filler cap ;.
X Place fuel filler cap ; in direction of arrow
into holder =.
X Fully insert filler nozzle unit and refuel.
X Only fill your tank until the filler nozzle unit
cuts out – do not top off or overfill .
X Closing: Turn fuel filler cap ; clockwise
until it audibly engages.
i Close the fuel filler flap before locking the
vehicle. Otherwise the flap locking pin will
prevent closing the fuel filler flap.
X Close fuel filler flap :. Check regularly and before a long trip
For information on quantities and
requirements of operating agents, see “Fuels,
coolants, lubricants, etc.” (Y page 296).
Check the following:
R Engine oil level ( Y page 179)
R Tire inflation pressure ( Y page 185)
R Coolant level ( Y page 180)
R Vehicle lighting ( Y page 266) At the gas station
177Operation
219_AKB; 4; 54, en-US
d2ureepe, Version: 2.11.8.1 2009-05-11T16:21:02+02:00 - Seite 177 Z

It can also result in the brakes overheating,
thereby significantly reducing their
effectiveness. It may not be possible to stop
the vehicle in sufficient time to avoid an
accident.
After hard braking, it is advisable to drive on
for
some time, rather than immediately park,
so that the air stream will cool down the
brakes faster.
Wet roads G
Warning!
After driving in heavy rain for some time
without
applying the brakes or through water
deep enough to wet brake components, the
first braking action may be somewhat
reduced and increased pedal pressure may be
necessary to obtain expected brake effect.
Maintain a safe distance from vehicles in
front.
To help prevent brake disk corrosion after
driving on wet or salt-covered roads, it is
advisable to brake the vehicle with
considerable force prior to parking. The heat
generated serves to dry the brakes.
Salt-covered roads G
Warning!
A layer of salt on the brake discs and the brake
linings may cause a delay in the braking
effect, resulting in a significantly increased
braking distance, which could lead to an
accident.
To avoid this danger, you should:
R occasionally brake carefully when you are
driving on salt-covered roads, so that any
layer of salt that may have built up on the
brake discs and the brake linings is removed without putting other road users
at risk
R maintain a greater distance to the vehicle
ahead and drive with particular care
R carefully apply the brakes at the end of a
trip and immediately after commencing a
new
trip, so that salt residues are removed
from the brake disc
Brake service !
The brake fluid level in the reservoir may
be
too low if the brake warning lamp in the
instrument cluster comes on and an
acoustic warning sounds although the
parking brake is released. Observe
additional messages in the multifunction
display that may appear.
Brake pad wear or a leak in the system may
be the reason for low brake fluid in the
reservoir.
Have the brake system inspected
immediately. Contact an authorized
Mercedes-Benz Center.
All checks and service work on the brake
system should be carried out by qualified
technicians only. Contact an authorized
Mercedes-Benz Center.
Only install brake pads and use brake fluid
recommended by Mercedes-Benz. G
Warning!
If other than recommended brake pads are
installed, or other than recommended brake
fluid is used, the braking properties of the
vehicle
can be degraded to an extent that safe
braking is substantially impaired. This could
result in an accident.
! Because the ESP ®
operates
automatically, the engine and ignition must
be shut off (SmartKey in starter switch
position 0 or 1 or KEYLESS-GO start/stop
button in position 0 or 1) when the parking
brake is being tested on a brake test Driving instructions
211
Operation
219_AKB; 4; 54, en-US
d2ureepe, Version: 2.11.8.1 2009-05-11T16:21:02+02:00 - Seite 211 Z

Power washer
!
Follow the instructions provided by the
power washer manufacturer on
maintaining
a distance between the vehicle
and the nozzle of the power washer.
Never use a round nozzle to power-wash
tires. The intense jet of water can result in
damage to the tire.
Always replace a damaged tire.
Always keep the jet of water moving across
the surface. Do not aim directly at electrical
parts, electrical connectors, seals, or other
rubber parts.
i Vehicles with KEYLESS-GO:
If a door handle is hit by a strong jet of
water, and a SmartKey is within
approximately 3 ft (1 m) of the vehicle, it
could be inadvertently locked or unlocked.
Tar stains Quickly remove tar stains before they dry and
become more difficult to remove. A tar
remover is recommended.
Paintwork, painted body components
!
Affixing stickers, magnets, adhesive tape
or similar materials to painted body
components may damage the paintwork.
Mercedes-Benz approved Paint Care should
be applied when water drops on the paint
surface do not “bead up”. This should
normally be done every 3 to 5 months,
depending on the climate and washing
detergent used.
Mercedes-Benz approved Paint Cleaner
should be applied if the paint surface shows
signs of embedded dirt (i.e. loss of gloss).
Do not apply any of these products or wax if
your
vehicle is parked in the sun or if the hood
is still hot.
X Use the appropriate MB-Touch-Up Stick for
quick
and provisional repairs of minor paint damage (i.e. chips from stones, vehicle
doors, etc.).
Vehicles with mat paint
Your vehicle is painted with mat clear-coat
paint. Observe the following notes to avoid
paint
damage caused by improper treatment.
i Only use insect remover and car shampoo
approved by Mercedes-Benz.
! Do not polish the vehicle. Polishing will
brighten the paintwork.
Do not use paintwork cleaning agents,
abrasives, polishing compounds, or wax for
paintwork care. Such products are
intended for use on high-polish surfaces.
Using such products on mat paint causes
severe damage, such as bright, spotted
areas on the respective surface.
Have paintwork repairs performed at an
authorized Mercedes-Benz Center.
Have stone chipping repairs as soon as
possible.
Remove the following immediately if possible.
Do not apply strong force.
R Soak insect remains with insect remover
and rinse them of with water afterwards.
Use a soft bristle toothbrush for remains
that have not come off.
R Soak bird droppings with water and rinse
them of with water afterwards. Use a soft
bristle toothbrush for remains that have not
come off.
R Remove tree resins, grease, oil, and
gasoline with silicone remover.
R Dab off wax with silicone remover.
R Dab off tar splashes or tar stains with tar
remover.
Engine cleaning Prior to cleaning the engine compartment,
make sure to protect electrical components
and connectors from contact with water and
cleaning agents. Vehicle care
217
Operation
219_AKB; 4; 54, en-US
d2ureepe, Version: 2.11.8.1 2009-05-11T16:21:02+02:00 - Seite 217 Z

Corrosion protection, such as MB
Anticorrosion Wax should be applied to the
engine compartment after every engine
cleaning. Before applying, all control linkage
bushings
and joints should be lubricated. The
poly-V-belt and all pulleys should be
protected from any wax.
Vehicle washing In the winter, thoroughly remove all traces of
road salt as soon as possible.
When
washing the vehicle underbody, do not
forget to clean the inner sides of the wheels.
i Vehicles with KEYLESS-GO:
If a door handle is hit by a strong jet of
water, and a SmartKey is within
approximately 3 ft (1 m) of the vehicle, it
could be inadvertently locked or unlocked.
Hand-wash
X Do not use hot water or wash your vehicle
in direct sunlight.
X Only use a soft, wet cloth or sponge to
clean the vehicle.
X Only use a mild vehicle wash detergent,
such as Mercedes-Benz approved Car
Shampoo.
X Thoroughly spray the vehicle with a
diffused jet of water.
X Do not spray directly towards the
ventilation intake.
X Use plenty of water and rinse the sponge
and chamois frequently.
X Rinse with clean water and dry with a
chamois thoroughly.
Do not allow cleaning agents to dry on the
finish.
Automatic car wash
You can have your vehicle washed in an
automatic
car wash from the start. Brushless
car washes are preferable.
X To protect the filter system, activate the air
recirculation mode using button g on
the climate control panel. !
Do
not clean your vehicle in an automatic
touchless car wash which uses caustic
spray. Caustic spray will damage the paint
or ornamental moldings.
If the vehicle is very dirty, prewash it before
running it through the automatic car wash.
! Make sure the combination switch is set
to wiper setting $. Otherwise, the rain
sensor could activate and cause the wipers
to move unintentionally. This may lead to
vehicle damage.
Due to the width of the vehicle, fold in
exterior rear view mirrors prior to running
the vehicle through an automatic car wash
to prevent damage to the mirrors.
X When taking the vehicle through an
automatic conveyor-type car wash:
Make sure the automatic transmission
remains in neutral position N.
When leaving the automatic car wash, make
sure the mirrors are folded out.
After running the vehicle through an
automatic car wash, wipe any wax off of the
windshield and the wiper blade inserts. This
will prevent smears and reduce wiping noise
which can be caused by residual wax on the
windshield.
Ornamental moldings X
For regular cleaning and care of ornamental
moldings, use a damp cloth.
! Do
not use chrome cleaner on ornamental
moldings. Although ornamental moldings
may have chrome appearance, they could
be made of anodized aluminum that will be
damaged when cleaned with chrome
cleaner. Instead, use a damp cloth to clean
those ornamental moldings.
For very dirty ornamental moldings of
which you are sure are chrome-plated, use
a chrome cleaner. If in doubt whether an
ornamental molding is chrome-plated,
contact an authorized Mercedes-Benz
Center. 218
Vehicle care
Operation
219_AKB; 4; 54, en-US
d2ureepe,
Version: 2.11.8.1 2009-05-11T16:21:02+02:00 - Seite 218

Headlamps, brake lamps, tail lamps,
side markers, turn signal lenses
X
Use a mild vehicle wash detergent, such as
Mercedes-Benz approved Car Shampoo,
with plenty of water.
! Only use window cleaning solutions that
are suitable for plastic lamp lenses.
Window cleaning solutions which are not
suitable may damage the plastic lamp
lenses of the headlamps. Therefore, do not
use abrasives, solvents or cleaners that
contain solvents.
Cleaning the driving systems sensors X
Switch off the ignition.
X Clean Distronic system sensor cover : by
hand.
To clean Distronic system sensor cover :
and the bumper area near sensors ; observe
the following:
R Use a mild vehicle wash detergent, such as
Mercedes-Benz approved Car Shampoo,
with plenty of water.
R Use a soft, non-scratching cloth. !
If you use a power washer to clean the
sensor covers, observe the following:
R Follow the instructions provided by the
power washer manufacturer.
R Maintain a distance between the sensor
covers and the nozzle of the power
washer.
Cleaning the windows and the wiper
blades !
The windshield wipers must be in a
vertical position before folding them away
from the windshield. They could otherwise
damage the hood.
Never open the hood when the wiper arms
are folded forward.
X Make sure the hood is fully closed.
X Switch on the ignition.
X Turn combination switch to wiper setting
° (Y page 92).
X With wiper arms in vertical position, switch
off the ignition. G
Warning!
For safety reasons, switch off wipers and
remove SmartKey from starter switch before
cleaning the windshield and/or the wiper
blades. Vehicles with KEYLESS-GO: Make
sure the vehicle’s on-board electronics have
status 0. Otherwise, the wiper motor could
suddenly turn on and cause injury.
! Do not pull on the wiper blade inserts.
They could tear.
X Fold the wiper arms forward until they snap
into place.
X Clean the windshield and the wiper blade
inserts with a clean cloth and mild
detergent solution.
X Use a soft, clean cloth and a mild window
cleaning solution on all outside and inside
glass surfaces. Vehicle care
219Operation
219_AKB; 4; 54, en-US
d2ureepe, Version: 2.11.8.1 2009-05-11T16:21:02+02:00 - Seite 219 Z

An automotive glass cleaner is
recommended.
! Fold the windshield wiper arms back onto
the windshield before turning the SmartKey
in the starter switch or pressing the
KEYLESS-GO start/stop button.
Hold on to the wiper when folding the wiper
arm back. If released, the force of the
impact from the tensioning spring could
crack the windshield.
! To clean the window interior, do not use
a dry cloth, abrasives, solvents or cleaners
containing solvents. Do not touch the
inside of the windows with hard objects
such as an ice scraper or ring. Doing so may
damage the windows.
Light alloy wheels If possible, clean wheels once a week.
X
Use Mercedes-Benz approved Wheel Care,
a soft bristle brush and a strong spray of
water for cleaning the light alloy wheels.
! Only use acid-free cleaning materials.
Acid may cause corrosion or damage the
clear coat.
! The vehicle should not be parked for an
extended period of time immediately after
it
has been cleaned. This applies especially
after the wheel rims have been cleaned
with wheel rim cleaner. Wheel rim cleaners
can lead to increased corrosion of the
brake disks and brake pads. Non-approved
wheel cleaners may also damage the wheel
paint if the vehicle is not driven after
cleaning.
Therefore, the vehicle’s brake system
should always be warmed-up before it is
parked after cleaning. Drive your vehicle for
several minutes to allow the brakes to dry.
When applying Mercedes-Benz approved
Tire Care and Mercedes-Benz approved
Wheel Care products, take care not to
spray them on the brake disks. Plastic and rubber parts X
Use a gentle dishwashing detergent or mild
detergent
for delicate fabrics as a washing
solution.
X Wipe with a cloth moistened in a lukewarm
solution.
The
surface may temporarily change color.
If this is the case, wait for it to dry. G
Warning!
Do not use cleaners or cockpit care sprays
containing
solvents to clean the cockpit or the
steering wheel. Cleaners containing solvents
will make the surface porous and vehicle
occupants could suffer serious injuries from
plastic parts coming loose in the event of air
bag deployment.
! Do not use oil, wax or scouring agents.
Otherwise you may scratch or damage the
surface.
Hard plastic trim items
X Use Mercedes-Benz approved Interior Care
on
a soft, lint-free cloth and apply with light
pressure.
COMAND display !
You
must switch off the COMAND display
and allow it to cool prior to cleaning.
! Do not use any liquids or cleaning agents.
These can damage or even destroy the
COMAND display screen.
X Use a standard microfiber cloth and apply
with light pressure.
Steering wheel and gear selector lever X
Wipe with a damp cloth and dry thoroughly
or clean with Mercedes-Benz approved
Leather Care. 220
Vehicle care
Operation
219_AKB; 4; 54, en-US
d2ureepe,
Version: 2.11.8.1 2009-05-11T16:21:02+02:00 - Seite 220

Vehicle equipment ............................
224
Where will I find ...? .......................... 224
Vehicle status messages in the
multifunction display ....................... 228
What to do if … .................................. 251
Unlocking/locking manually ...........261
Resetting activated NECK-PRO
active front head restraints .............264
Replacing SmartKey batteries ......... 264
Replacing bulbs ................................. 266
Replacing wiper blades ....................270
Flat tire .............................................. 271
Battery ............................................... 278
Jump starting .................................... 280
Towing the vehicle ............................281
Fuses .................................................. 284 223Practical hints
219_AKB; 4; 54, en-US
d2ureepe,
Version: 2.11.8.1 2009-05-11T16:21:02+02:00 - Seite 223