Cleaning the windows and the wiper
blades
!
The windshield wipers must be in a
vertical position before folding them away
from the windshield. They could otherwise
damage the hood.
Never open
the hood when the wiper arms
are folded forward.
X Make sure the hood is fully closed.
X Switch on the ignition.
X Turn combination switch to wiper setting
° (Y page 280).
X With wiper arms in vertical position, switch
off the ignition. G
Warning!
For safety reasons, switch off wipers and
remove SmartKey from starter switch before
cleaning the windshield and/or the wiper
blades. Vehicles with KEYLESS-GO: Make
sure the vehicle’s on-board electronics have
status 0. Otherwise, the wiper motor could
suddenly turn on and cause injury.
! Do not pull on the wiper blade inserts.
They could tear.
X Fold the wiper arms forward until they snap
into place.
X Clean the windshield and the wiper blade
inserts with a clean cloth and mild
detergent solution.
X Use a soft, clean cloth and a mild window
cleaning solution on all outside and inside
glass surfaces.
An automotive glass cleaner is
recommended.
! Fold the
windshield wiper arms back onto
the windshield before turning the SmartKey
in the starter switch or pressing the
KEYLESS-GO start/stop button.
Hold on to the wiper when folding the wiper
arm back. If released, the force of the impact from the tensioning spring could
crack the windshield.
! To clean the window interior, do not use
a dry
cloth, abrasives, solvents or cleaners
containing solvents. Do not touch the
inside of the windows with hard objects
such as an ice scraper or ring. Doing so may
damage the windows.
Light alloy wheels If possible, clean wheels once a week.
X
Use Mercedes-Benz approved Wheel Care,
a soft bristle brush and a strong spray of
water for cleaning the light alloy wheels.
! Only use acid-free cleaning materials.
Acid may cause corrosion or damage the
clear coat.
! The vehicle should not be parked for an
extended period of time immediately after
it has
been cleaned. This applies especially
after the wheel rims have been cleaned
with wheel rim cleaner. Wheel rim cleaners
can lead to increased corrosion of the
brake disks and brake pads. Non-approved
wheel cleaners may also damage the wheel
paint if the vehicle is not driven after
cleaning.
Therefore, the vehicle’s brake system
should always be warmed-up before it is
parked after cleaning. Drive your vehicle for
several minutes to allow the brakes to dry.
When applying Mercedes-Benz approved
Tire Care and Mercedes-Benz approved
Wheel Care products, take care not to
spray them on the brake disks. 408
Vehicle careOperation
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Plastic and rubber parts
X
Use a gentle dishwashing detergent or mild
detergent for
delicate fabrics as a washing
solution.
X Wipe with a cloth moistened in a lukewarm
solution.
The surface
may temporarily change color.
If this is the case, wait for it to dry. G
Warning!
Do not use cleaners or cockpit care sprays
containing solvents
to clean the cockpit or the
steering wheel. Cleaners containing solvents
will make the surface porous and vehicle
occupants could suffer serious injuries from
plastic parts coming loose in the event of air
bag deployment.
! Do not use oil, wax or scouring agents.
Otherwise you may scratch or damage the
surface.
Hard plastic trim items
X Use Mercedes-Benz approved Interior Care
on a
soft, lint-free cloth and apply with light
pressure.
COMAND display !
You must
switch off the COMAND display
and allow it to cool prior to cleaning.
! Do not use any liquids or cleaning agents.
These can damage or even destroy the
COMAND display screen.
X Use a standard microfiber cloth and apply
with light pressure.
Steering wheel X
Wipe with a damp cloth and dry thoroughly
or clean with Mercedes-Benz approved
Leather Care. Carpets X
Use Mercedes-Benz approved Carpet and
Fabric Care for cleaning the carpets.
Headliner and shelf below rear window X
Use a soft bristle brush or a dry-shampoo
cleaner in case of excessive dirt.
Seat belts X
Only use clear, lukewarm water and soap.
! The seat belts must not be treated with
chemical cleaning agents. Do not dry the
seat belts at temperatures above 176‡
(80†) or in direct sunlight. G
Warning!
Do not bleach or dye seat belts as this may
severely weaken them. In a crash they may
not be able to provide adequate protection.
Upholstery Using aftermarket seat covers or wearing
clothing that have the tendency to give off
coloring (e.g. when wet, etc.) may cause the
upholstery to become permanently
discolored. By lining the seats with a proper
intermediate
cover,
contact-discoloration will
be prevented. G
Warning!
Only use seat covers which have been tested
and approved by Mercedes-Benz for your
vehicle model. Using other seat covers may
interfere with or prevent the deployment of
the side impact air bags. Contact an
authorized Mercedes-Benz Center for
availability.
Leather upholstery
Please note that leather upholstery is a
natural product and is therefore subject to a
natural aging process. Leather upholstery
may also react to certain ambient influences
such as
high humidity or high temperature by
showing wrinkles for example. Vehicle care
409
Operation
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Display messages
Possible causes/consequences and
X Solutions$
(USA only)
J
(Canada
only) ABS and
ESC
Inoperativ
e See
Oper.
Manual In addition, the yellow ESC warning lamp
÷, the yellow
ESC OFF warning lamp å, and the yellow ABS indicator
lamp ! come on.
The brake system is still functioning normally but due to a
malfunction, the ABS, the BAS, the BAS PLUS, the ESC, the
hill-start assist system, the HOLD function, the Adaptive
Brake Lights, the PRE-SAFE ®
system, and the PRE-SAFE ®
Brake are unavailable.
X Continue driving with added caution. Wheels may lock
during hard braking, reducing steering capability.
X Adjust driving to be consistent with reduced braking
responsiveness.
X Have the system checked at an authorized Mercedes-Benz
Center as soon as possible.
Failure to follow these instructions increases the risk of an
accident. $
(USA only)
J
(Canada
only) ABS and
ESC
Currently
Unavailabl
e See
Oper.
Manual In addition, the yellow ESC warning lamp
÷, the yellow
ESC OFF warning lamp å, and the yellow ABS indicator
lamp ! come on.
The brake
system is still functioning normally but temporarily
the ABS, the BAS, the BAS PLUS, the ESC, the hill-start assist
system, the HOLD function, the Adaptive Brake Lights, the
PRE-SAFE ®
system, and the PRE-SAFE ®
Brake are
unavailable.
The self-diagnosis may not be completed yet.
X Drive a short distance with added caution at a vehicle speed
of above 12 mph (20 km/h).
When the message disappears, the ESC is available again.
If the message does not disappear:
X Continue driving with added caution. Wheels may lock
during hard braking, reducing steering capability.
X Adjust driving to be consistent with reduced braking
responsiveness.
X Have the system checked at an authorized Mercedes-Benz
Center as soon as possible.
Failure to follow these instructions increases the risk of an
accident. Vehicle status messages in the multifunction display
429
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Display messages
Possible causes/consequences and
X Solutions$
(USA only)
J
(Canada
only) ABS and
ESC
Currently
Unavailabl
e See
Oper.
Manual In addition, the yellow ESC warning lamp
÷, the yellow
ESC OFF warning lamp å, and the yellow ABS indicator
lamp ! come on.
The brake system still functions normally but due to
insufficient power supply, the ABS, the BAS, the BAS PLUS,
the ESC, the hill-start assist system, the HOLD function, the
Adaptive Brake Lights, the PRE-SAFE ®
system, and the
PRE-SAFE ®
Brake are unavailable.
X Continue driving with added caution. Wheels may lock
during hard braking, reducing steering capability.
X Adjust driving to be consistent with reduced braking
responsiveness.
When the voltage is above the required value again, the ABS,
the BAS,
the BAS PLUS, the ESC, the hill-start assist system,
the HOLD function, the Adaptive Brake Lights, the
PRE-SAFE ®
system, and the PRE-SAFE ®
Brake are operational
again and the message should disappear.
If the message does not disappear:
X Have the alternator and the battery checked.
Failure to follow these instructions increases the risk of an
accident. $
(USA only)
J
(Canada
only) EBR, ABS,
and ESC
Inoperativ
e See
Oper.
Manual In addition, the yellow ESC warning lamp
÷, the yellow
ESC OFF warning lamp å, and the yellow ABS indicator
lamp ! come on and an acoustic warning sounds.
The brake system is still functioning normally but due to a
malfunction, the ABS, the BAS, the BAS PLUS, the EBP, the
ESC, the
HOLD function, the Adaptive Brake Lights, the PRE-
SAFE ®
system, and the PRE-SAFE ®
Brake are unavailable.
X Continue driving with added caution. Wheels may lock
during hard braking, reducing steering capability.
X Adjust driving to be consistent with reduced braking
responsiveness.
X Have the system checked at an authorized Mercedes-Benz
Center as soon as possible.
Failure to follow these instructions increases the risk of an
accident. 430
Vehicle status messages in the multifunction display
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Safety systems
Display messages
Possible causes/consequences and
X Solutions÷ Inoperativ
e See
Oper.
Manual In addition, the yellow ESC warning lamp
÷
and the yellow
ESC OFF warning lamp å come on.
The brake system is still functioning normally but due to a
malfunction, the BAS, the BAS PLUS, the ESC, the hill-start
assist system, the HOLD function, the Adaptive Brake Lights,
the PRE-SAFE ®
system, and the PRE-SAFE ®
Brake are
unavailable.
X Continue driving with added caution. Wheels may lock
during hard braking, reducing steering capability.
X Adjust driving to be consistent with reduced braking
responsiveness.
X Have the system checked at an authorized Mercedes-Benz
Center as soon as possible.
Failure to follow these instructions increases the risk of an
accident. ÷ Currently
Unavailabl
e See
Oper.
Manual In addition, the yellow ESC warning lamp
÷ and
the yellow
ESC OFF warning lamp å come on.
The brake system is still functioning normally but without the
BAS, the BAS PLUS, the ESC, the hill-start assist system, the
HOLD function, the Adaptive Brake Lights, the PRE-SAFE ®
system, and the PRE-SAFE ®
Brake available.
X Drive a short distance with added caution at a vehicle speed
of above 12 mph (20 km/h).
When the message disappears, the ESC is available again.
If the message does not disappear:
X Continue driving with added caution. Wheels may lock
during hard braking, reducing steering capability.
X Adjust driving to be consistent with reduced braking
responsiveness.
X Have the system checked at an authorized Mercedes-Benz
Center as soon as possible.
Failure to follow these instructions increases the risk of an
accident. Vehicle status messages in the multifunction display
435
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Problem
Possible causes/consequences and
X Solutions!
The yellow ABS
indicator lamp
comes on while
the engine is
running. The brake system is still functioning normally but temporarily the
ABS,
the
BAS, the BAS PLUS, the ESC, the hill-start assist system,
the HOLD function, the Adaptive Brake Lights, the PRE-SAFE ®
system, and the PRE-SAFE ®
Brake are unavailable.
The self-diagnosis has not been completed yet.
The indicator lamp will go out after driving a short distance at a
vehicle speed of above 12 mph (20 km/h).
If the ABS indicator lamp does not go out:
X Continue driving with added caution. Wheels may lock during
hard braking, reducing steering capability.
X Adjust driving to be consistent with reduced braking
responsiveness.
X Read and observe messages that may appear in the
multifunction display (Y
page 414).
X Have the system checked at an authorized Mercedes-Benz
Center as soon as possible.
Failure to follow these instructions increases the risk of an
accident. ÷
å
!
The
yellow
ESC warning
lamp, the yellow ESC
OFF warning lamp, and
the yellow ABS
indicator lamp come on
while the engine is
running and an
acoustic warning
sounds. The Electronic Brake Proportioning (EBP) switched off due to a
malfunction.
The ABS, the BAS, the BAS PLUS, the ESC, the hill-start assist
system, the HOLD function, the Adaptive Brake Lights, the
PRE-SAFE
®
system, and the PRE-SAFE ®
Brake are also switched
off.
The brake system is still functioning normally but without the
systems specified above available.
X Continue driving with added caution. Wheels may lock during
hard braking, reducing steering capability.
X Adjust driving to be consistent with reduced braking
responsiveness.
X Read and observe messages that may appear in the
multifunction display (Y
page 414).
X Have the system checked at an authorized Mercedes-Benz
Center as soon as possible.
Failure to follow these instructions increases the risk of an
accident. 452
What to do if …
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Problem
Possible causes/consequences and
X Solutionså
The yellow ESC
OFF warning
lamp comes on
while the engine
is running. The ESC has been switched off.
Risk of accident!
When
the
ESC is switched off it will not stabilize the vehicle if the
system recognizes that the vehicle starts to skid or that a wheel
is spinning.
X Switch the ESC back on.
Exceptions: ( Y
page 60).
X If leaving the ESC switched off, adapt your speed and driving to
the prevailing road and weather conditions.
X If the ESC cannot be switched back on: Have the system
checked at an authorized Mercedes-Benz Center as soon as
possible. ÷
å
The yellow ESC
warning lamp
and the yellow
ESC OFF
warning lamp
come on while
the engine is
running. The ESC is not operational due to a malfunction.
The ABS, the BAS, the BAS PLUS, the hill-start assist system, the
HOLD
function,
the Adaptive Brake Lights, the PRE-SAFE ®
system,
and the PRE-SAFE ®
Brake are also switched off.
The brake system is still functioning normally but without the
systems specified above available.
X Read and observe additional messages that may appear in the
multifunction display.
X Continue driving with added caution. Wheels may lock during
hard braking, reducing steering capability.
X Adapt your speed and driving to the prevailing road and weather
conditions.
X Have the system checked at an authorized Mercedes-Benz
Center as soon as possible.
Failure to follow these instructions increases the risk of an
accident. ÷
The yellow ESC
warning lamp
flashes while
driving. The ESC or the ETS/4-ETS has come into operation because of
detected traction loss in at least one tire.
X
When driving off, apply as little throttle as possible.
X While driving, ease up on the accelerator pedal.
X Adapt your speed and driving to the prevailing road and weather
conditions.
X Do not deactivate the ESC.
Exceptions: (Y
page 60).
Failure to follow these instructions increases the risk of an
accident. 456
What to do if …
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SmartKey with KEYLESS-GO
X
Insert mechanical key : into opening.
X Press mechanical key : in direction of
arrow.
Battery compartment ; is unlatched.
X Pull battery compartment ; out of the
SmartKey housing. X
Pull out batteries =.
X Insert new batteries = under contact
springs ? with the positive terminal (+)
side facing up.
X Return battery compartment ; into
SmartKey housing until it locks into place.
X Slide mechanical key : back into the
SmartKey.
X Check the operation of the SmartKey as
well as the KEYLESS-GO function. Replacing bulbs
Safety notes
Safe vehicle operation depends on proper
exterior lighting and signaling to a large
degree.
Correct headlamp adjustment is extremely
important. Have headlamps checked and
readjusted at regular intervals. Contact an
authorized Mercedes-Benz Center for
headlamp adjustment. G
Warning!
The bulbs in the tail lamps cannot be replaced
individually. The tail lamp bulbs are under
pressure and could explode during an attempt
to replace them.
If the tail lamps are malfunctioning, have them
replaced at an authorized Mercedes-Benz
Center.
i If the headlamps or front fog lamps are
fogged up on the inside as a result of high
humidity, driving the vehicle a distance with
the lights on should clear up the fogging. Replacing bulbs for front lamps
G
Warning!
Do not remove the cover for the Bi-Xenon
headlamp. Because of high voltage in Xenon
lamps, it is dangerous to replace the bulb or
repair the lamp and its components. It is
recommended to have such work done by a
qualified technician.
i Replacing the bulbs for the front lamps is
a technically complex process. Have such
work done by an authorized Mercedes-
Benz Center. Replacing bulbs
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