2010 MERCEDES-BENZ CL CLASS service

X
Wait for a voice connection to the
Customer Assistance Center.
X Close cover ; after the emergency call is
concluded. G
Warning!
If you feel at any way in jeopardy when in the
vehicle (e.g. smoke or fire in the vehicle,
vehicle in a dangerous road location), please
do not wait for voice contact after you have
pressed the emergency button. Carefully
leave the vehicle and move to a safe location.
The Customer Assistance Center will
automatically contact local emergency
officials with the vehicle’s approximate
location if they receive an automatic SOS
signal and cannot make voice contact with the
vehicle occupants.
X Terminating calls: Press button ~ on
the multifunction steering wheel.
or
X Press the respective button for ending a
telephone call on the telephone keypad.
Roadside Assistance button X
Open the storage tray (Y page 349). X
Press and hold Roadside Assistance
button : for longer than 2 seconds.
A call to a Mercedes-Benz Roadside
Assistance dispatcher will be initiated. The
indicator lamp in Roadside Assistance
button : will flash while the call is in
progress. The message Connecting Call will appear in the multifunction
display.
Roadside Assistance
Activated appears in the COMAND
Display. The audio system or the COMAND
system is muted.
When the connection is established, the
message Call Connected appears in the
multifunction display. Roadside
Assistance Activated appears in the
COMAND display. The Tele Aid system will
transmit data generating the vehicle
identification number, model, color and
location (subject to availability of cellular and
GPS signals).
i The COMAND system display indicates
that a Tele Aid call is in progress. While the
call is connected you can change to the
navigation menu by pressing shortcut
button S. Spoken commands are not
available.
A voice connection between the Roadside
Assistance dispatcher and the occupants of
the vehicle will be established.
X Describe the nature of the need for
assistance.
The Mercedes-Benz Roadside Assistance
dispatcher will either dispatch a qualified
Mercedes-Benz technician or arrange to tow
your vehicle to the nearest authorized
Mercedes-Benz Center. For services such as
labor and/or towing, charges may apply.
Refer to the Roadside Assistance manual for
more information.
Sign and Drive services (USA only):
Services such as a jump start, a few gallons
of fuel or the replacement of a flat tire with
the vehicle spare wheel are obtainable at no
charge.
i If the indicator lamp in Roadside
Assistance button : is flashing
continuously and there was no voice
connection to the Customer Assistance
Center established, then the Tele Aid
system could not initiate a Roadside
Assistance call (e.g. the relevant cellular 356
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phone network is not available). The
message
Call Failed appears in the
multifunction display. Call could not
be connected! appears in the COMAND
display. Confirm the message pressing W
(Y page 71).
X Terminating calls: Press button ~ on
the multifunction steering wheel.
or
X Press the respective button for ending a
telephone call on the telephone keypad.
Information button X
Open the storage tray (Y page 349). X
Press and hold Information button : for
longer than 2 seconds.
A call to the Customer Assistance Center
will be initiated. The indicator lamp in
Information button : will flash while the
call is in progress. The message
Connecting Call will appear in the
multifunction display. Information Call
Activated appears in the COMAND
display. The audio system or the COMAND
system is muted.
When the connection is established, the
message Call Connected appears in the
multifunction display. Information Call
Activated appears in the COMAND display.
The Tele Aid system will transmit data
generating the vehicle identification number,
model, color and location (subject to
availability of cellular and GPS signals). i
The COMAND system display indicates
that a Tele Aid call is in progress. While the
call is connected you can change to the
navigation menu by pressing shortcut
button S. Spoken commands are not
available.
A voice connection between the Customer
Assistance Center representative and the
occupants of the vehicle will be established.
Information regarding the operation of your
vehicle, the nearest authorized Mercedes-
Benz Center or Mercedes-Benz USA products
and services is available to you.
For more details concerning the Tele Aid
system, please visit www.mbusa.com (USA
only), log in to “Owner’s Online” and visit the
“My Tele Aid” section to learn more.
i If the indicator lamp in Information
button : is flashing continuously and
there was no voice connection established,
then the Tele Aid system could not initiate
an Information call (e.g. the relevant
cellular phone network is not available).
The message Call Failed appears in the
multifunction display. Call could not
be connected! appears in the COMAND
display. Confirm the message pressing W
(Y page 71).
X Terminating calls: Press button ~ on
the multifunction steering wheel.
or
X Press the respective button for ending a
telephone call on the telephone keypad.
Call priority If other service calls such as a Roadside
Assistance call or Information call are active,
an emergency call is still possible. In this
case, the emergency call will take priority and
override all other active calls.
The indicator lamp in the respective button
flashes until the call is concluded. Automatic
initiated emergency calls can only be
terminated by a Customer Assistance Center Useful features
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representative. All other calls can be
terminated by pressing button ~ on the
multifunction steering wheel or the
respective
button
for ending a telephone call
on the telephone keypad.
Destination Download to the COMAND
system i
The components

and operating principles
of the COMAND system can be found on
(Y page 69).
Destination Download allows you access to a
database of over 10 million points of interest
(POIs) that can be downloaded to your
vehicle’s navigation system. If you know the
destination, the address can be downloaded,
or can be provided with points of interests
near your location.
Route guidance
You will be prompted to confirm that route
guidance to the entered address is to be
started.
X Slide ZVÆ or rotate cVd to select Yes
menu item and confirm by pressing W.
The system calculates the route and
subsequently starts

the route guidance to the
defined address.
i If you select No, you can save the address
to your address book.
i The Destination Download feature is
available if the relevant mobile phone
network is available and data connection is
possible.
Search & Send i
In order to utilize Search & Send your
vehicle must be equipped with Tele Aid,
Navigation, and an active Tele Aid
subscription.
“Search & Send” is a navigation destination
address entry service. A destination address
located using Google Maps ®
or Yahoo Local Maps
®
websites can be delivered via Tele Aid
directly to the Navigation system in your
vehicle.
Specify and Send a Destination Address
i Please refer to any specific instructions
provided by either website regarding
entering or sending an address. Each
website

functions differently and is subject
to change.
X Go to www.maps.google.com or
www.maps.yahoo.com and enter a
destination address in the address entry
field.
X Depending on which website you are using,
click on

the appropriate button to send the
destination address to your Tele Aid
account email address.
X Enter the email address you specified when
you activated your Tele Aid account in the
appropriate field when the “Send” dialog
box appears.
X Click “Send”.
Retrieve Destination Address
X Press the Tele Aid Information button to
begin the download of the destination
address to your vehicle's navigation
system.
i If you have sent more than one
destination address to your vehicle you
must make one Information call for each
destination address download.
X Select Yes when the message appears
asking if

you would like to start navigation.
This will open the start navigation screen.
X Select Start.
or
X Select No if you wish to save the
downloaded destination address in the
From Memory destination list for future
use. 358
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i
Destination addresses will download in
the same
order they were sent. If you have
multiple Mercedes-Benz vehicles equipped
with Tele Aid and active accounts, each
destination address sent will be retrievable
by all vehicles associated with the e-mail
address you specified for your Tele Aid
account.
Remote door unlock In case you have locked your vehicle
unintentionally
(e.g.

SmartKey inside vehicle),
and the reserve SmartKey is not available:
X Contact the Customer Assistance Center
at 1-800-FOR-MERCedes
(1-800-367-6372) (USA only) or
1-888-923-8367

(Canada only).
You will be asked to provide your password.
X Then return to your vehicle at the time
arranged with the Customer Assistance
Center and pull the trunk lid handle for a
minimum of 20 seconds until the indicator
lamp in the SOS button is flashing.
The message Connecting

Call appears in
the multifunction display.
As an alternative, you may unlock the vehicle
via Internet in the “My Tele Aid” section of
“Owner’s Online”,

using your ID and password
(USA only).
i The remote door unlock feature is
available if the relevant cellular phone
network is available.
The SOS button will flash and the message
Connecting Call will appear in the
multifunction display to indicate receipt of
the door unlock command.
If the trunk lid handle was pulled for more
than 20 seconds before door unlock
authorization was received, you must wait
15 minutes before pulling the trunk lid
handle again. Remote door lock If you have forgotten to lock your vehicle and
are no longer near it, you can have it locked
remotely through the Customer Assistance
Center.
The vehicle can be remotely locked within
four
days

after the ignition has been switched
off.
X Contact the Customer Assistance Center
at 1-800-FOR-MERCedes
(1-800-367-6372) (USA only) or
1-888-923-8367

(Canada only).
You will be asked to provide your password.
When you are inside your vehicle the next
time and
switch on the ignition, the message
Tele Aid Doors Locked Remotely will
appear on the multifunction display.
i The remote door lock feature is available
if the relevant cellular phone network is
available and data connection is possible.
Automatic Maintenance Call Your vehicle is equipped with a feature that
considerably enhances vehicle care. Just
prior to reaching a vehicle maintenance
milestone, Tele Aid transmits important
vehicle maintenance information that alerts
your authorized Mercedes-Benz Center of
required service. This is automatic and does
not require driver intervention. This feature
allows your preferred Mercedes-Benz Center
to significantly improve the process of
arranging your service appointment and
ensures that your vehicle receives the best
possible care.
i
The Automatic Maintenance Call feature
is available if the relevant telephone
network is

available and data connection is
possible. Useful features
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Stolen Vehicle Recovery Services
In the event your vehicle was stolen:
X
Report the incident to the police.
The police will issue a numbered incident
report.
X Pass this number on to the Customer
Assistance Center along with your
password.
The Customer Assistance Center will then
attempt to covertly contact the vehicle’s
Tele Aid system. Once the vehicle is
located, the Customer Assistance Center
will contact the local law enforcement and
you. The vehicle’s location will only be
provided to law enforcement.
i If the anti-theft alarm stays on for more
than 30 seconds, the Tele Aid system will
notify the Customer Assistance Center
automatically. Garage door opener
The integrated remote control can operate up
to three separately controlled devices
compatible with HomeLink ®
or some other
systems. G
Warning!
Before programming the integrated remote
control to a garage door opener or gate
operator, make sure people and objects are
out of the way of the device to prevent
potential harm or damage. When
programming a garage door opener, the door
moves up or down. When programming a gate
operator, the gate opens or closes.
Do not use the integrated remote control with
any garage door opener that lacks safety stop
and reverse features as required by U.S.
federal safety standards (this includes any
garage door opener model manufactured
before April 1, 1982). A garage door that
cannot detect an object - signaling the door
to stop and reverse - does not meet current
U.S. federal safety standards. When programming a garage door opener,
park vehicle outside the garage.
Do not run the engine while programming the
integrated remote control. Inhalation of
exhaust gas is hazardous to your health. All
exhaust gas contains carbon monoxide (CO),
and inhaling it can cause unconsciousness
and possible death.
Interior rear view mirror with integrated remote
control
Hand-held remote control
A is not part of the
vehicle equipment.
Programming the integrated remote
control X
Step 1: Switch on the ignition.
X Step 2: If you have previously programmed
a signal transmitter button and wish to
retain its programming, proceed to step 3.
or
X If you are programming the integrated
remote control for the first time, press and
hold the two outer signal transmitter
buttons ; and ? and release them when
indicator lamp : begins to flash after
approximately 20 seconds.
Do not hold the buttons for longer than
30 seconds.
This procedure erases any previous
settings for all three channels and
initializes the memory. If you later wish to
program a second and/or third hand-held
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Programming tips
If you are having difficulty programming the
integrated remote control, here are some
helpful tips:
R
Check the frequency of hand-held remote
control A (typically
located on the reverse
side of the remote). The integrated remote
control is compatible with radio-frequency
devices operating between 280-390 MHz.
R Put a new battery in hand-held remote
control A. This will increase the likelihood
of the hand-held remote control sending a
stronger and more accurate signal to the
integrated remote control.
R While performing step 3, hold hand-held
remote control A at different lengths and
angles from the signal transmitter button
(;, = or ?) you are programming.
Attempt varying angles at the distance of 2
to 12 inches (5 to 30 cm) away or the same
angle at varying distances.
R If another hand-held remote control is
available for the same device, try the
programming steps again using that other
hand-held remote control. Make sure new
batteries are in the hand-held remote
control before beginning the procedure.
R Straighten the antenna wire from the
garage door opener assembly. This may
help improve transmitting and/or receiving
signals.
i Certain types of garage door openers are
incompatible with the integrated remote
control. If you should experience further
difficulties with programming the
integrated remote control, contact an
authorized Mercedes-Benz Center, or call
the Mercedes-Benz Customer Assistance
Center (USA only) at
1-800-FOR-MERCedes, or the HomeLink ®
Hotline (USA only) at 1-800-355-3515, or
the Customer Service (Canada only) at
1-800-387-0100. i
USA only:
This device complies with Part 15 of the
FCC Rules . Operation is subject to the
following two conditions:
1.

This device may not cause harmfulinterference, and
2. this device must accept any interference received, including
interference that may cause undesired
operation.
Any unauthorized modification to this
device could void the user’s authority to
operate the equipment.
i Canada only:
This device complies with RSS-210 of
Industry Canada. Operation is subject to
the following two conditions:
1. This device may not cause interference, and
2. this device must accept any interference received, including
interference that may cause undesired
operation of the device.
Any unauthorized modification to this
device could void the user’s authority to
operate the equipment. Floormats
G
Warning!
Whenever you are using floormats, make sure
there is enough clearance and that the
floormats are securely fastened.
Floormats should

always be securely fastened
using the fastening equipment.
Before driving off, check that the floormats
are securely in place and adjust them if
necessary. A loose floormat could slip and
hinder proper functioning of the pedals.
Do not place several floormats on top of each
other as this may impair pedal movement. Useful features
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X
If necessary, add engine oil.
For more information on engine oil, see
“Fuels, coolants, lubricants etc.”
(Y page 490).
For information on messages in the
multifunction display concerning engine oil,
see the “Practical hints” section
(Y page 444).
Checking engine oil level with the
control system On the CL 600 and CL 65 AMG you can check
the engine oil level with the control system.
i
The menu overview can be found on
(Y page 203).
X Switch on the ignition.
X Press = or ; on the multifunction
steering wheel to select the Service
menu.
X Press 9 or : on the multifunction
steering wheel to select Engine Oil
Level.
X Press a.
The following message appears in the
multifunction display:
Measuring
Engine Oil Level
Accurate Only
When Vehicle Is Level
One of the following messages will
subsequently appear in the multifunction
display:
R Engine Oil Level
OK
R Add 1.0 qts. Engine Oil
At Next Refueling
(Canada: 1.0 l)
R Add 1.5 qts. Engine Oil
At Next Refueling
(Canada: 1.5 l)
R Add 2.0 qts. Engine Oil
At Next Refueling (Canada:
2.0 l)
i If you want to interrupt the checking
procedure, press button % on the
multifunction steering wheel.
X If necessary, add engine oil.
For more information on engine oil, see
“Fuels, coolants, lubricants etc.”
(Y page 490).
Other display messages
If the
ignition is not switched on, the following
message appears in the multifunction
display:
For Engine Oil Level
Ignition Must be On
X Switch on the ignition.
Need More Time
to Check
Engine Oil Level
X If the engine is at operating temperature,
wait 5 minutes before repeating check
procedure.
X If the engine is not at operating
temperature yet,

you must wait 30 minutes
before checking oil.
If you see the message:
Engine Oil Level
Not Measurable
With Running Engine
X Turn off the engine.
X If the engine is at operating temperature,
wait 5 minutes before checking oil.
X If the engine is not at operating
temperature yet,

you must wait 30 minutes
before checking oil.
If there is excess engine oil with the engine at
normal operating temperature, the following
message appears in the multifunction
display:
Reduce
Engine Oil Level
X Have excess oil siphoned or drained off.
Contact an authorized Mercedes-Benz
Center. 370
Engine compartment
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During all seasons, use MB Windshield
Washer Concentrate “MB SummerFit”. Mix it
with water or premixed washer solvent/
antifreeze depending on the ambient
temperature (
Y page 496). X
Opening washer fluid reservoir: Pull tab
of cap : upwards.
X Refill the washer fluid reservoir.
X Closing washer fluid reservoir: Press
cap : onto filler hole until it engages.
For more information, see “Washer system
and headlamp cleaning system”
(Y page 492). Brake fluid level
! If you find that the brake fluid in the brake
fluid reservoir has fallen to the minimum
mark or below, have the brake system
checked for brake pad thickness and leaks
immediately. Contact an authorized
Mercedes-Benz Center immediately. Do
not add brake fluid as this will not solve the
problem. For more information, see
“Practical hints”.
When checking the brake fluid level, the
vehicle must be parked on level ground. The brake fluid level is correct when it is
between lower mark (MIN)
; and upper
mark (MAX) : of the brake fluid reservoir. Tires and wheels
Safety notes
Contact an authorized Mercedes-Benz Center
for information on tested and recommended
rims and tires for summer and winter
operation. They can also offer advice
concerning tire service and purchase. G
Warning!
Replace rims or tires with the same
designation, manufacturer and type as shown
on the original part. For further information
contact an authorized Mercedes-Benz Center.
If incorrectly sized rims and tires are
mounted, the wheel brakes or suspension
components can be damaged. Also, the
operating clearance of the wheels and the
tires may no longer be correct. G
Warning!
Worn, old tires can cause accidents. If the tire
tread is worn to minimum tread depth, or if
the tires have sustained damage, replace
them.
When replacing rims, only use genuine
Mercedes-Benz wheel bolts specified for the
particular rim type. Failure to do so can result
in the bolts loosening and possibly an
accident. Tires and wheels
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