X
Wait for a voice connection to the
Customer Assistance Center.
X Close cover ; after the emergency call is
concluded. G
Warning!
If you feel at any way in jeopardy when in the
vehicle (e.g. smoke or fire in the vehicle,
vehicle in a dangerous road location), please
do not wait for voice contact after you have
pressed the emergency button. Carefully
leave the vehicle and move to a safe location.
The Customer Assistance Center will
automatically contact local emergency
officials with the vehicle’s approximate
location if they receive an automatic SOS
signal and cannot make voice contact with the
vehicle occupants.
X Terminating calls: Press button ~ on
the multifunction steering wheel.
or
X Press the respective button for ending a
telephone call on the telephone keypad.
Roadside Assistance button X
Open the storage tray (Y page 349). X
Press and hold Roadside Assistance
button : for longer than 2 seconds.
A call to a Mercedes-Benz Roadside
Assistance dispatcher will be initiated. The
indicator lamp in Roadside Assistance
button : will flash while the call is in
progress. The message Connecting Call will appear in the multifunction
display.
Roadside Assistance
Activated appears in the COMAND
Display. The audio system or the COMAND
system is muted.
When the connection is established, the
message Call Connected appears in the
multifunction display. Roadside
Assistance Activated appears in the
COMAND display. The Tele Aid system will
transmit data generating the vehicle
identification number, model, color and
location (subject to availability of cellular and
GPS signals).
i The COMAND system display indicates
that a Tele Aid call is in progress. While the
call is connected you can change to the
navigation menu by pressing shortcut
button S. Spoken commands are not
available.
A voice connection between the Roadside
Assistance dispatcher and the occupants of
the vehicle will be established.
X Describe the nature of the need for
assistance.
The Mercedes-Benz Roadside Assistance
dispatcher will either dispatch a qualified
Mercedes-Benz technician or arrange to tow
your vehicle to the nearest authorized
Mercedes-Benz Center. For services such as
labor and/or towing, charges may apply.
Refer to the Roadside Assistance manual for
more information.
Sign and Drive services (USA only):
Services such as a jump start, a few gallons
of fuel or the replacement of a flat tire with
the vehicle spare wheel are obtainable at no
charge.
i If the indicator lamp in Roadside
Assistance button : is flashing
continuously and there was no voice
connection to the Customer Assistance
Center established, then the Tele Aid
system could not initiate a Roadside
Assistance call (e.g. the relevant cellular 356
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phone network is not available). The
message
Call Failed appears in the
multifunction display. Call could not
be connected! appears in the COMAND
display. Confirm the message pressing W
(Y page 71).
X Terminating calls: Press button ~ on
the multifunction steering wheel.
or
X Press the respective button for ending a
telephone call on the telephone keypad.
Information button X
Open the storage tray (Y page 349). X
Press and hold Information button : for
longer than 2 seconds.
A call to the Customer Assistance Center
will be initiated. The indicator lamp in
Information button : will flash while the
call is in progress. The message
Connecting Call will appear in the
multifunction display. Information Call
Activated appears in the COMAND
display. The audio system or the COMAND
system is muted.
When the connection is established, the
message Call Connected appears in the
multifunction display. Information Call
Activated appears in the COMAND display.
The Tele Aid system will transmit data
generating the vehicle identification number,
model, color and location (subject to
availability of cellular and GPS signals). i
The COMAND system display indicates
that a Tele Aid call is in progress. While the
call is connected you can change to the
navigation menu by pressing shortcut
button S. Spoken commands are not
available.
A voice connection between the Customer
Assistance Center representative and the
occupants of the vehicle will be established.
Information regarding the operation of your
vehicle, the nearest authorized Mercedes-
Benz Center or Mercedes-Benz USA products
and services is available to you.
For more details concerning the Tele Aid
system, please visit www.mbusa.com (USA
only), log in to “Owner’s Online” and visit the
“My Tele Aid” section to learn more.
i If the indicator lamp in Information
button : is flashing continuously and
there was no voice connection established,
then the Tele Aid system could not initiate
an Information call (e.g. the relevant
cellular phone network is not available).
The message Call Failed appears in the
multifunction display. Call could not
be connected! appears in the COMAND
display. Confirm the message pressing W
(Y page 71).
X Terminating calls: Press button ~ on
the multifunction steering wheel.
or
X Press the respective button for ending a
telephone call on the telephone keypad.
Call priority If other service calls such as a Roadside
Assistance call or Information call are active,
an emergency call is still possible. In this
case, the emergency call will take priority and
override all other active calls.
The indicator lamp in the respective button
flashes until the call is concluded. Automatic
initiated emergency calls can only be
terminated by a Customer Assistance Center Useful features
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representative. All other calls can be
terminated by pressing button ~ on the
multifunction steering wheel or the
respective
button
for ending a telephone call
on the telephone keypad.
Destination Download to the COMAND
system i
The components
and operating principles
of the COMAND system can be found on
(Y page 69).
Destination Download allows you access to a
database of over 10 million points of interest
(POIs) that can be downloaded to your
vehicle’s navigation system. If you know the
destination, the address can be downloaded,
or can be provided with points of interests
near your location.
Route guidance
You will be prompted to confirm that route
guidance to the entered address is to be
started.
X Slide ZVÆ or rotate cVd to select Yes
menu item and confirm by pressing W.
The system calculates the route and
subsequently starts
the route guidance to the
defined address.
i If you select No, you can save the address
to your address book.
i The Destination Download feature is
available if the relevant mobile phone
network is available and data connection is
possible.
Search & Send i
In order to utilize Search & Send your
vehicle must be equipped with Tele Aid,
Navigation, and an active Tele Aid
subscription.
“Search & Send” is a navigation destination
address entry service. A destination address
located using Google Maps ®
or Yahoo Local Maps
®
websites can be delivered via Tele Aid
directly to the Navigation system in your
vehicle.
Specify and Send a Destination Address
i Please refer to any specific instructions
provided by either website regarding
entering or sending an address. Each
website
functions differently and is subject
to change.
X Go to www.maps.google.com or
www.maps.yahoo.com and enter a
destination address in the address entry
field.
X Depending on which website you are using,
click on
the appropriate button to send the
destination address to your Tele Aid
account email address.
X Enter the email address you specified when
you activated your Tele Aid account in the
appropriate field when the “Send” dialog
box appears.
X Click “Send”.
Retrieve Destination Address
X Press the Tele Aid Information button to
begin the download of the destination
address to your vehicle's navigation
system.
i If you have sent more than one
destination address to your vehicle you
must make one Information call for each
destination address download.
X Select Yes when the message appears
asking if
you would like to start navigation.
This will open the start navigation screen.
X Select Start.
or
X Select No if you wish to save the
downloaded destination address in the
From Memory destination list for future
use. 358
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Retreaded tires are not tested or
recommended by Mercedes-Benz, since
previous damage cannot always be
recognized on retreads. The operating safety
of the vehicle cannot be assured when such
tires are used.
G
Warning!
If you feel a sudden significant vibration or
ride disturbance,
or you suspect that possible
damage to your vehicle has occurred, you
should turn on the hazard warning flashers,
carefully slow down, and drive with caution to
an area which is a safe distance from the road.
Inspect the tires and the vehicle underbody
for possible damage. If the vehicle or tires
appear unsafe, have the vehicle towed to the
nearest authorized Mercedes-Benz Center or
tire dealer for repairs. G
Warning!
Do not drive with a flat tire. A flat tire affects
the ability to steer or brake the vehicle. You
could lose control of the vehicle. Continued
driving with
a flat tire or driving at high speed
with a flat tire will cause excessive heat build-
up and possibly a fire. Important guidelines
R Only use
sets of tires and rims of the same
type and make.
R Tires must be of the correct size for the rim.
R Break in new tires for approximately
60 miles (100 km) at moderate speeds.
R Regularly check the tires and rims for
damage. Dented or bent rims can cause tire
inflation pressure loss and damage to the
tire beads.
R If the vehicle is heavily loaded, check tire
inflation pressure and correct as required.
R Do not allow your tires to wear down too
far. Adhesion properties on wet roads are sharply reduced at tread depths of less
than
1
/ 8 in (3 mm).
R When replacing
individual tires, you should
mount new tires on the front wheels first
(on vehicles with same-sized wheels all
around). Recommended tire inflation pressure
G
Warning!
Follow recommended tire inflation pressures.
Do not underinflate tires. Underinflated tires
wear excessively and/or unevenly, adversely
affect handling and fuel economy, and are
more likely to fail from being overheated.
Do not
overinflate tires. Overinflated tires can
adversely affect handling and ride comfort,
wear unevenly, increase stopping distance,
and result in sudden deflation (blowout)
because they are more likely to become
punctured or damaged by road debris,
potholes etc.
Do not overload the tires by exceeding the
specified load limit as indicated on the Tire
and Loading Information placard on the
driver’s door B-pillar. Overloading the tires
can overheat them, possibly causing a
blowout. Overloading the tires can also result
in handling or steering problems, or brake
failure.
Your vehicle is equipped with the Tire and
Loading Information placard located on the
driver’s door B-pillar ( Y page 381).
The tire inflation pressure should be checked
regularly. Only adjust the tire inflation
pressure on cold tires. The tires can be
considered cold if the vehicle has been
parked for at least 3 hours or driven less than
1 mile (1.6 km). Depending on the ambient
temperature, the driving speed and the tire
load, the tire temperature changes. When the
tire temperature changes by 18‡ (10†), the
tire inflation pressure will change by
approximately 1.5 psi (0.1 bar). Keep this in
mind when checking tire inflation pressure on 374
Tires and wheels
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Restarting Advanced TPMS
G
Warning!
It is the driver’s responsibility to set the tire
inflation pressure to the recommended cold
tire inflation pressure. Underinflated tires
affect the
ability to steer or brake the vehicle.
You might lose control over the vehicle.
When you restart the TPMS, the system sets
new reference values for each tire.
The TPMS must be restarted when you have
adjusted the tire inflation pressure to a new
level (e.g. because of different load or driving
conditions). The TPMS is then recalibrated to
the current tire inflation pressures.
i Canada only:
The TPMS usually recognizes tire pressure
adjustments and sets new reference values
automatically. You can, however, restart
the TPMS manually as described.
Restart the TPMS after adjusting the tire
inflation pressure to the inflation pressure
recommended for the vehicle operating
condition. Tire inflation pressure should only
be adjusted on cold tires. Observe the
recommended tire inflation pressure on the
Tire and Loading Information placard on the
driver’s door B-pillar. Some vehicles may have
supplemental tire inflation pressure
information for driving at high speeds or for
vehicle loads less than the maximum loaded
vehicle condition. If such information is
provided, it can be found on the inside of the
fuel filler flap.
X Using the Tire and Loading Information
placard on the driver’s door B-pillar
(
Y page 381) or the supplemental tire
inflation pressure information on the inside
of the fuel filler flap, make sure the tire
inflation pressure of all four tires is correct.
X Switch on the ignition.
X Press button = or ; on the
multifunction steering wheel to select the
Service menu. X
Press button 9 or : on the
multifunction steering wheel to select
Tire Press..
X Press button a.
The current inflation pressure for each tire
appears in the multifunction display or the
following message appears in the
multifunction display:
Tire Pressure
Displayed After Driving
A Few Minutes
X Press button :.
The following message appears in the
multifunction display:
Use Current
Pressures As New
Reference Values
Press 'OK' to Confirm
X Press button a.
The following message appears in the
multifunction display:
Tire Pressure Monitor
Reactivated
After driving a few minutes the system
verifies that the current tire inflation
pressures are
within the system’s specified
range. Afterwards the current tire inflation
pressures are accepted as reference values
and then monitored.
X If you wish to cancel: Press
button %.
or
X Press button 9 to
exit the menu screen.
i When the wheel positions have been
changed, the inflation pressure of a tire
may be displayed for the wrong position
temporarily. After
driving for a few minutes,
the inflation pressure will be shown for the
correct position. 380
Tires and wheels
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Thoroughly clean the mounting face of wheels
and brake disks, i.e. the inner side of the
wheels/tires, during each rotation. Check for
and ensure proper tire inflation pressure.
For information on wheel change, see “Flat
tire” (
Y page 465). Tire labeling
Besides tire name (sales designation) and
manufacturer name, a number of markings
can be found on a tire.
Following are some explanations for the
markings on your vehicle’s tires: :
Uniform Tire Quality Grading Standards
(Y page 387)
; DOT, Tire Identification Number
(Y page 392)
= Maximum tire load ( Y page 385)
? Maximum tire inflation pressure
(Y page 381)
A Manufacturer
B Tire ply material ( Y page 393)
C Tire size designation, load and speed
rating (Y page 389)
D Load identification ( Y page 392)
E Tire name i
For illustration purposes only. Actual data
on tires are specific to each vehicle and
may vary from data shown in above
illustration.
For more information, see “Rims and tires”
(Y page 486).
Tire size designation, load and speed
rating :
Tire width
; Aspect ratio in %
= Radial tire code
? Rim diameter
A Load index
B Speed symbol
i For illustration purposes only. Actual data
on tires are specific to each vehicle and
may vary from data shown in above
illustration.
General: Depending on the design standards
used, the tire size molded into the sidewall
may have no letter or a letter preceding the
tire size designation.
No letter preceding the size designation (as
illustrated above): Passenger car tire based
on European design standards.
Letter “P” preceding the size designation:
Passenger car tire based on U.S. design
standards.
Letter “LT” preceding the size designation:
Light Truck tire based on U.S. design
standards. Tires and wheels
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Plastic and rubber parts
X
Use a gentle dishwashing detergent or mild
detergent for
delicate fabrics as a washing
solution.
X Wipe with a cloth moistened in a lukewarm
solution.
The surface
may temporarily change color.
If this is the case, wait for it to dry. G
Warning!
Do not use cleaners or cockpit care sprays
containing solvents
to clean the cockpit or the
steering wheel. Cleaners containing solvents
will make the surface porous and vehicle
occupants could suffer serious injuries from
plastic parts coming loose in the event of air
bag deployment.
! Do not use oil, wax or scouring agents.
Otherwise you may scratch or damage the
surface.
Hard plastic trim items
X Use Mercedes-Benz approved Interior Care
on a
soft, lint-free cloth and apply with light
pressure.
COMAND display !
You must
switch off the COMAND display
and allow it to cool prior to cleaning.
! Do not use any liquids or cleaning agents.
These can damage or even destroy the
COMAND display screen.
X Use a standard microfiber cloth and apply
with light pressure.
Steering wheel X
Wipe with a damp cloth and dry thoroughly
or clean with Mercedes-Benz approved
Leather Care. Carpets X
Use Mercedes-Benz approved Carpet and
Fabric Care for cleaning the carpets.
Headliner and shelf below rear window X
Use a soft bristle brush or a dry-shampoo
cleaner in case of excessive dirt.
Seat belts X
Only use clear, lukewarm water and soap.
! The seat belts must not be treated with
chemical cleaning agents. Do not dry the
seat belts at temperatures above 176‡
(80†) or in direct sunlight. G
Warning!
Do not bleach or dye seat belts as this may
severely weaken them. In a crash they may
not be able to provide adequate protection.
Upholstery Using aftermarket seat covers or wearing
clothing that have the tendency to give off
coloring (e.g. when wet, etc.) may cause the
upholstery to become permanently
discolored. By lining the seats with a proper
intermediate
cover,
contact-discoloration will
be prevented. G
Warning!
Only use seat covers which have been tested
and approved by Mercedes-Benz for your
vehicle model. Using other seat covers may
interfere with or prevent the deployment of
the side impact air bags. Contact an
authorized Mercedes-Benz Center for
availability.
Leather upholstery
Please note that leather upholstery is a
natural product and is therefore subject to a
natural aging process. Leather upholstery
may also react to certain ambient influences
such as
high humidity or high temperature by
showing wrinkles for example. Vehicle care
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Vehicle equipment
i This Operator’s Manual describes all
features, standard or optional, potentially
available for your vehicle at the time of
purchase. Please be aware that your
vehicle might not be equipped with all
features described in this manual. Where will I find ...?
First aid kit
i Check expiration dates and contents for
completeness at least once a year and
replace missing/expired items.
The first aid kit is located in the trunk on the
right side storage pocket, secured by a
tensioning strap. X
Loosen tensioning strap :.
First aid kit ; can be removed. Vehicle tool kit
The vehicle tool kit is located in the space
underneath the trunk floor.
i Vehicles without spare wheel are not
factory-equipped with the tools required for
a wheel change such as a jack or a wheel
wrench. Some tools required for a wheel
change are specific to your vehicle.
Contact an authorized Mercedes-Benz Center to obtain the tools approved for
your vehicle.
The vehicle tool kit includes:
R Alignment bolt 35
R Collapsible wheel chock 35
R Fuse chart
R Jack 35
R Pair of gloves 35
R Towing eye bolt
R Wheel wrench 35
X Removing: Open the trunk (Y page 257).
X Lift the trunk floor using the floor handle.
X Engage the floor handle on the upper trunk
lip.
! To prevent damage, always disengage the
floor handle from the upper trunk lip and
lower the trunk floor before closing the
trunk. :
Collapsible wheel chock
; Vehicle tool kit box cover
= Tool bag
? Jack
X Open vehicle tool kit box cover ;.
Collapsible wheel chock The collapsible wheel chock serves to secure
the vehicle, e.g. while changing a wheel.
35 Vehicles with spare wheel only. 412
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