X
Press button a again if you would like
to change the current status.
Depending on the previous status, Blind
Spot Assist will be Enabled or Disabled
For more information on Blind Spot Assist,
see ( Y page 335). Service menu
In the Service menu the following functions
are available:
R Vehicle status message memory
(Y page 214)
R Checking tire inflation pressure
electronically with the Advanced TPMS
(Y page 377)
R Calling up the maintenance service
indicator display ( Y page 402)
R Checking engine oil level (CL 600 and
CL 65 AMG) ( Y page 370)
Vehicle status message memory Use the vehicle status message memory
function to scan malfunction and warning
messages that may be stored in the system.
Such messages appear in the multifunction
display and are based on conditions or
system status the vehicle’s system has
recorded.
The vehicle status message memory function
only appears if there are any messages
stored.
G
Warning!
Malfunction and warning messages are only
indicated for certain systems and are
intentionally not very detailed. The
malfunction and warning messages are
simply a reminder with respect to the
operation of certain systems. They do not
replace the owner’s and/or driver’s
responsibility to maintain the vehicle’s
operating safety. Have all required
maintenance and safety checks performed on the vehicle. Bring the vehicle to an authorized
Mercedes-Benz Center to address the
malfunction and warning messages.
X Press button = or ; to select the
Service menu.
If conditions have occurred causing status
messages to be recorded, the number of
messages appears in the multifunction
display: 2 Messages.
X Press button : or 9 to select the
Messages function.
X Press button a to confirm.
For malfunction and warning messages,
see “Vehicle status messages in the
multifunction display” ( Y page 414).
X Use button : or 9 to scroll through
the messages.
If you turn the SmartKey in the starter switch
to position 0 and then back to position 2, all
messages will be deleted from the message
memory. Settings menu
In the
Settings menu the following functions
are available:
R Switching daytime running lamp mode on
or off (USA only) (Y page 215)
R Showing or hiding additional speedometer
(Y page 215)
R Selecting speedometer display mode
(Y page 215)
R Switching the radar sensors on or off
(Y page 216) 214
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Driving off
G
Warning!
On slippery road surfaces, never downshift in
order to obtain braking action. This could
result in
drive wheel slip and reduced vehicle
control. Your vehicle’s ABS will not prevent
this type of loss of control.
! Do not run a cold engine at high engine
speeds. Running a cold engine at high
engine speeds may shorten the service life
of the engine. This is not covered by the
Mercedes-Benz Limited Warranty.
CL 63 AMG: At engine temperatures below
68‡ (20†), the engine’s maximum speed
is restricted in order to protect it from
damage. Avoid driving your vehicle at full
speed when the engine is cold to prevent
premature engine wear and/or diminished
comfort.
! You have forgotten to release the
electronic parking brake when driving off if
R an acoustic warning sounds
R the message Please Release
Parking Brake appears in the
multifunction display
R the red indicator lamp for the electronic
parking brake F (USA only) or !
(Canada only) in the instrument cluster
flashes
Release the electronic parking brake.
! Avoid spinning of a drive wheel. This may
cause serious damage to the drivetrain
which is not covered by the Mercedes-Benz
Limited Warranty.
! Simultaneously depressing the
accelerator pedal and applying the brakes
reduces engine performance and causes
premature brake and drivetrain wear which
is not covered by the Mercedes-Benz
Limited Warranty. i
Once the vehicle is in motion, the doors
and the trunk look automatically. The
locking knobs in the doors move down.
The automatic door lock feature can be
deactivated ( Y page 193).
Automatic transmission G
Warning!
It is dangerous to shift the automatic
transmission out
of park position P or neutral
position N if the engine speed is higher than
idle speed. If your foot is not firmly on the
brake pedal, the vehicle could accelerate
quickly forward or in reverse. You could lose
control of the vehicle and hit someone or
something. Only shift into gear when the
engine is idling normally and when your right
foot is firmly on the brake pedal.
! Only shift the automatic transmission into
reverse gear R or park position P when the
vehicle is stopped. Otherwise the
automatic transmission could be damaged.
X Depress the brake pedal.
The gear selector lever can now be used.
X Shift the automatic transmission into drive
position D or reverse gear R.
i Shifting the
automatic transmission out of
park position P is only possible with the
brake pedal depressed.
Without the brake pedal depressed, the
gear selector lever can be moved up or
down. However, the parking pawl remains
engaged, not allowing shifting to occur.
X Wait for the gear selection process to
complete before setting the vehicle in
motion.
X Release the brake pedal.
X Carefully depress the accelerator pedal.
The electronic parking brake releases
automatically. Driving and parking
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Shortly after the completion of your Tele Aid
acquaintance call, you will receive a user ID
and password in the mail. You may use this
password to access the Tele Aid section in
“Owner’s
Online”
at www.mbusa.com (USA
only). The “My Tele Aid” section will give you
access to account information, remote door
unlock and more.
The Tele Aid system is available if
R it has been activated and is operational.
Activation requires a subscription for
monitoring services, connection and
cellular air time
R vehicle battery power is available
R the relevant cellular phone network and
GPS signals are available and pass the
information on to the Customer Assistance
Center
i Location of the vehicle on a map is only
possible if the vehicle is able to receive
signals from the GPS satellite network and
pass the information on to the Customer
Assistance Center.
The Tele Aid system ( Telematic Alarm Identification on Demand)
The Tele Aid system consists of three types
of response:
R Automatic and manual emergency
R Roadside Assistance
R Information
To adjust the speaker volume during a Tele
Aid call do the following:
X Press button W or X on the
multifunction steering wheel.
or
X Use the COMAND volume thumbwheel
H on the lower part of the front center
console (Y page 76).
Be sure to check “Owner’s Online” at
www.mbusa.com (USA only) for more information and a description of all available
features.
System self-test The system performs a self-test after you
have switched on the ignition.
G
Warning!
A malfunction in the system has been
detected if any or all of the following
conditions occur:
R The indicator lamp in the SOS button does
not come on during the system self-test.
R The indicator lamp in Roadside Assistance
button º does not come on during the
system self-test.
R The indicator lamp in Information button
E does not come on during the system
self-test.
R The indicator lamp in the SOS button,
Roadside Assistance button º, or
Information button E remains
illuminated constantly in red after the
system self-test.
R The message Tele Aid Inoperative or
Tele Aid Not Activated appears in the
multifunction display
after the system self-
test
If a malfunction is indicated as outlined above,
the system may not operate as expected. In
case of an emergency, help will have to be
summoned by other means.
Have the system checked at the nearest
Mercedes-Benz Center or contact the
Customer Assistance Center at
1-800-FOR-MERCedes (1-800-367-6372)
(USA only) or 1-888-923-8367 (Canada only)
as soon as possible.
Emergency calls !
In order
to activate the Tele Aid system, a
subscriber agreement must be completed.
To ensure your system is activated and
operational, please press Information 354
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button
E to perform the acquaintance
call. Failure to complete either of these
steps may result in a system that is not
activated.
If you have any questions regarding
activation, please call the Customer
Assistance Center at
1-800-FOR-MERCedes (1-800-367-6372)
(USA only) or 1-888-923-8367 (Canada
only).
An emergency call is initiated automatically
following an accident in which the Emergency
Tensioning Devices (ETDs) or air bags have
deployed.
i An automatically initiated Tele Aid
emergency call cannot be canceled.
An emergency call can also be initiated
manually ( Y page 355).
Once the emergency call is in progress, the
indicator lamp in the SOS button will begin to
flash. The message Connecting Call
appears in the multifunction display.
Emergency Call Activated appears in the
COMAND display and the audio system is
muted. When the connection is established,
the message Call Connected appears in the
multifunction display. Emergency Call
Activated appears in the COMAND display.
All information relevant to the emergency,
such as the location of the vehicle
(determined by the GPS satellite location
system), vehicle model, identification number
and color are generated.
i While the emergency call message
Emergency Call Activated is displayed,
operation of the audio system or COMAND
system is not possible.
The climate control system can be
operated using the climate control panel
(Y page 194).
A voice connection between the Customer
Assistance Center and the occupants of the
vehicle will be established automatically soon
after the emergency call has been initiated.
The Customer Assistance Center will attempt to determine the nature of the emergency
more precisely, provided they can speak to
an occupant of the vehicle.
i
If no vehicle occupant responds, an
ambulance will be sent to the vehicle
immediately. G
Warning!
If the indicator lamp in the SOS button is
flashing continuously and there was no voice
connection to the Customer Assistance
Center established, then the Tele Aid system
could not initiate an emergency call (e.g. the
relevant cellular phone network is not
available).
The message Call Failed appears in the
multifunction display for approximately
10 seconds.
Should this occur, assistance must be
summoned by other means.
i During the emergency call the telephone
is switched off automatically and must be
switched back on to make a call.
i The “911” emergency call system is a
public service. Using it without due cause
is a criminal offense.
Initiating an emergency call manually X
Briefly press on cover ; to open.
X Press SOS button : briefly.
The indicator lamp in SOS button : will
flash until the emergency call is concluded. Useful features
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X
Wait for a voice connection to the
Customer Assistance Center.
X Close cover ; after the emergency call is
concluded. G
Warning!
If you feel at any way in jeopardy when in the
vehicle (e.g. smoke or fire in the vehicle,
vehicle in a dangerous road location), please
do not wait for voice contact after you have
pressed the emergency button. Carefully
leave the vehicle and move to a safe location.
The Customer Assistance Center will
automatically contact local emergency
officials with the vehicle’s approximate
location if they receive an automatic SOS
signal and cannot make voice contact with the
vehicle occupants.
X Terminating calls: Press button ~ on
the multifunction steering wheel.
or
X Press the respective button for ending a
telephone call on the telephone keypad.
Roadside Assistance button X
Open the storage tray (Y page 349). X
Press and hold Roadside Assistance
button : for longer than 2 seconds.
A call to a Mercedes-Benz Roadside
Assistance dispatcher will be initiated. The
indicator lamp in Roadside Assistance
button : will flash while the call is in
progress. The message Connecting Call will appear in the multifunction
display.
Roadside Assistance
Activated appears in the COMAND
Display. The audio system or the COMAND
system is muted.
When the connection is established, the
message Call Connected appears in the
multifunction display. Roadside
Assistance Activated appears in the
COMAND display. The Tele Aid system will
transmit data generating the vehicle
identification number, model, color and
location (subject to availability of cellular and
GPS signals).
i The COMAND system display indicates
that a Tele Aid call is in progress. While the
call is connected you can change to the
navigation menu by pressing shortcut
button S. Spoken commands are not
available.
A voice connection between the Roadside
Assistance dispatcher and the occupants of
the vehicle will be established.
X Describe the nature of the need for
assistance.
The Mercedes-Benz Roadside Assistance
dispatcher will either dispatch a qualified
Mercedes-Benz technician or arrange to tow
your vehicle to the nearest authorized
Mercedes-Benz Center. For services such as
labor and/or towing, charges may apply.
Refer to the Roadside Assistance manual for
more information.
Sign and Drive services (USA only):
Services such as a jump start, a few gallons
of fuel or the replacement of a flat tire with
the vehicle spare wheel are obtainable at no
charge.
i If the indicator lamp in Roadside
Assistance button : is flashing
continuously and there was no voice
connection to the Customer Assistance
Center established, then the Tele Aid
system could not initiate a Roadside
Assistance call (e.g. the relevant cellular 356
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phone network is not available). The
message
Call Failed appears in the
multifunction display. Call could not
be connected! appears in the COMAND
display. Confirm the message pressing W
(Y page 71).
X Terminating calls: Press button ~ on
the multifunction steering wheel.
or
X Press the respective button for ending a
telephone call on the telephone keypad.
Information button X
Open the storage tray (Y page 349). X
Press and hold Information button : for
longer than 2 seconds.
A call to the Customer Assistance Center
will be initiated. The indicator lamp in
Information button : will flash while the
call is in progress. The message
Connecting Call will appear in the
multifunction display. Information Call
Activated appears in the COMAND
display. The audio system or the COMAND
system is muted.
When the connection is established, the
message Call Connected appears in the
multifunction display. Information Call
Activated appears in the COMAND display.
The Tele Aid system will transmit data
generating the vehicle identification number,
model, color and location (subject to
availability of cellular and GPS signals). i
The COMAND system display indicates
that a Tele Aid call is in progress. While the
call is connected you can change to the
navigation menu by pressing shortcut
button S. Spoken commands are not
available.
A voice connection between the Customer
Assistance Center representative and the
occupants of the vehicle will be established.
Information regarding the operation of your
vehicle, the nearest authorized Mercedes-
Benz Center or Mercedes-Benz USA products
and services is available to you.
For more details concerning the Tele Aid
system, please visit www.mbusa.com (USA
only), log in to “Owner’s Online” and visit the
“My Tele Aid” section to learn more.
i If the indicator lamp in Information
button : is flashing continuously and
there was no voice connection established,
then the Tele Aid system could not initiate
an Information call (e.g. the relevant
cellular phone network is not available).
The message Call Failed appears in the
multifunction display. Call could not
be connected! appears in the COMAND
display. Confirm the message pressing W
(Y page 71).
X Terminating calls: Press button ~ on
the multifunction steering wheel.
or
X Press the respective button for ending a
telephone call on the telephone keypad.
Call priority If other service calls such as a Roadside
Assistance call or Information call are active,
an emergency call is still possible. In this
case, the emergency call will take priority and
override all other active calls.
The indicator lamp in the respective button
flashes until the call is concluded. Automatic
initiated emergency calls can only be
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i
Destination addresses will download in
the same
order they were sent. If you have
multiple Mercedes-Benz vehicles equipped
with Tele Aid and active accounts, each
destination address sent will be retrievable
by all vehicles associated with the e-mail
address you specified for your Tele Aid
account.
Remote door unlock In case you have locked your vehicle
unintentionally
(e.g.
SmartKey inside vehicle),
and the reserve SmartKey is not available:
X Contact the Customer Assistance Center
at 1-800-FOR-MERCedes
(1-800-367-6372) (USA only) or
1-888-923-8367
(Canada only).
You will be asked to provide your password.
X Then return to your vehicle at the time
arranged with the Customer Assistance
Center and pull the trunk lid handle for a
minimum of 20 seconds until the indicator
lamp in the SOS button is flashing.
The message Connecting
Call appears in
the multifunction display.
As an alternative, you may unlock the vehicle
via Internet in the “My Tele Aid” section of
“Owner’s Online”,
using your ID and password
(USA only).
i The remote door unlock feature is
available if the relevant cellular phone
network is available.
The SOS button will flash and the message
Connecting Call will appear in the
multifunction display to indicate receipt of
the door unlock command.
If the trunk lid handle was pulled for more
than 20 seconds before door unlock
authorization was received, you must wait
15 minutes before pulling the trunk lid
handle again. Remote door lock If you have forgotten to lock your vehicle and
are no longer near it, you can have it locked
remotely through the Customer Assistance
Center.
The vehicle can be remotely locked within
four
days
after the ignition has been switched
off.
X Contact the Customer Assistance Center
at 1-800-FOR-MERCedes
(1-800-367-6372) (USA only) or
1-888-923-8367
(Canada only).
You will be asked to provide your password.
When you are inside your vehicle the next
time and
switch on the ignition, the message
Tele Aid Doors Locked Remotely will
appear on the multifunction display.
i The remote door lock feature is available
if the relevant cellular phone network is
available and data connection is possible.
Automatic Maintenance Call Your vehicle is equipped with a feature that
considerably enhances vehicle care. Just
prior to reaching a vehicle maintenance
milestone, Tele Aid transmits important
vehicle maintenance information that alerts
your authorized Mercedes-Benz Center of
required service. This is automatic and does
not require driver intervention. This feature
allows your preferred Mercedes-Benz Center
to significantly improve the process of
arranging your service appointment and
ensures that your vehicle receives the best
possible care.
i
The Automatic Maintenance Call feature
is available if the relevant telephone
network is
available and data connection is
possible. Useful features
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Stolen Vehicle Recovery Services
In the event your vehicle was stolen:
X
Report the incident to the police.
The police will issue a numbered incident
report.
X Pass this number on to the Customer
Assistance Center along with your
password.
The Customer Assistance Center will then
attempt to covertly contact the vehicle’s
Tele Aid system. Once the vehicle is
located, the Customer Assistance Center
will contact the local law enforcement and
you. The vehicle’s location will only be
provided to law enforcement.
i If the anti-theft alarm stays on for more
than 30 seconds, the Tele Aid system will
notify the Customer Assistance Center
automatically. Garage door opener
The integrated remote control can operate up
to three separately controlled devices
compatible with HomeLink ®
or some other
systems. G
Warning!
Before programming the integrated remote
control to a garage door opener or gate
operator, make sure people and objects are
out of the way of the device to prevent
potential harm or damage. When
programming a garage door opener, the door
moves up or down. When programming a gate
operator, the gate opens or closes.
Do not use the integrated remote control with
any garage door opener that lacks safety stop
and reverse features as required by U.S.
federal safety standards (this includes any
garage door opener model manufactured
before April 1, 1982). A garage door that
cannot detect an object - signaling the door
to stop and reverse - does not meet current
U.S. federal safety standards. When programming a garage door opener,
park vehicle outside the garage.
Do not run the engine while programming the
integrated remote control. Inhalation of
exhaust gas is hazardous to your health. All
exhaust gas contains carbon monoxide (CO),
and inhaling it can cause unconsciousness
and possible death.
Interior rear view mirror with integrated remote
control
Hand-held remote control
A is not part of the
vehicle equipment.
Programming the integrated remote
control X
Step 1: Switch on the ignition.
X Step 2: If you have previously programmed
a signal transmitter button and wish to
retain its programming, proceed to step 3.
or
X If you are programming the integrated
remote control for the first time, press and
hold the two outer signal transmitter
buttons ; and ? and release them when
indicator lamp : begins to flash after
approximately 20 seconds.
Do not hold the buttons for longer than
30 seconds.
This procedure erases any previous
settings for all three channels and
initializes the memory. If you later wish to
program a second and/or third hand-held
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