2010 MERCEDES-BENZ C300 4MATIC ESC system

iThe functions and services available to
you while using the mobile phone depend
on your service provider and the type of
mobile phone you are using. Also see
separate operating manual of your mobile
phone for instructions on how to use your
mobile phone.
When the mobile phone is connected via the
Bluetooth ®
interface to the audio system, you
can operate the mobile phone using the
following devices:
R Audio system ( Y page 177)
- Audio controller
- Audio control unit
R Buttons 6 and ~ on the
multifunction steering wheel ( Y page 118)
R Mobile phone keypad or similar input
device
Please note that these functions are only
available with Mercedes-Benz approved
mobile phones.
TEL MenuMenuFunctionTelephoneBluetooth ®
PhonesReceive Business
Card(s) (vCards)Delete external dataNamePhone bookCall lists
Microphone off/
onCall Lists or Mic On/
Mic OffDelete Call Lists
General notes
Making calls via Bluetooth ®
interface
The audio system telephone function via the
Bluetooth ®
interface is available in
conjunction with a Bluetooth ®
enabled
mobile phone.
With a suitable mobile phone, you can use the
hands-free device and receive electronic
business cards (vCards) via the Bluetooth ®
interface.
Calls disconnected while the vehicle is in
motion
Interruptions to the connection may occur if
R there is insufficient mobile network
coverage
R you move from one mobile network
transmitter/receiver area (mobile network
cell) into another and no channels are free
or the cell is full
R you are using a SIM card that is not
compatible with the available network
R when using a mobile phone with
“Twincard”, the mobile phone is
simultaneously logged into the network
with the second SIM card
Operating options
i The components and operating principles
of the audio system can be found on
( Y page 137) and ( Y page 143).
When the mobile phone is connected via the
Bluetooth ®
interface to the audio system, you
can operate the mobile phone using the
following devices:
R Buttons 6 and ~ and keypad on
audio control unit ( Y page 138)
R Audio controller in center console
( Y page 140)
R Multifunction steering wheel ( Y page 118)
Please note that these functions are only
available with Mercedes-Benz approved
mobile phones. Please contact an authorized
Mercedes-Benz Center for information on
features available for your mobile phone of
choice.
i In order for the functions described in this
section to work correctly, the Bluetooth ®
telephone must be linked to the audio168Audio systemControls in detail
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system. Please make sure any other
Bluetooth ®
device linked with the mobile
phone is switched off before you use the
telephone functions with the audio system.
Changes or modifications not expressly
approved by the party responsible for
compliance could void the user’s authority to
operate the equipment.
The head unit internal Bluetooth ®
transmitter
must not be co-located or operated in
conjunction with any other antenna or
transmitter.
This equipment complies with FCC/IC
radiation exposure limits set forth for
uncontrolled equipment and meets the FCC
radio frequency (RF) Exposure Guidelines in
Supplement C to OET65 and RSS-102 of the
IC radio frequency (RF) Exposure rules. This
equipment has very low levels of RF energy
that it is deemed to comply without testing of
specific absorption ratio (SAR).
Unless otherwise indicated, the descriptions
and illustrations in this section refer to the
audio system.
Caller ID
The audio system can display the telephone
number and the name of the caller, e.g. for an
incoming call and also in other menus or
displays.
For the telephone number to be displayed,
the caller must transmit their telephone
number. Otherwise Unknown will be shown on
the audio display.
This is also the case for name displays. For
this, the telephone number and the name of
the caller must also be saved in the telephone
book.
Functional restrictions
You will not be able to use the mobile phone,
or you may have to wait a while, in the
following situations:
R If the mobile phone is switched off.
R If the mobile phone is not connected via the
Bluetooth ®
interface to the audio system.R If the mobile phone is locked.
R If the mobile phone has not yet acquired a
network signal.
The mobile phone automatically tries to log
into a network. If no network is available,
you will also not be able to make a “911”
emergency call. If you attempt to make an
outgoing call, the No Service message will
appear for a short while.
R If you switch off the audio system in the
middle of a call, e.g. by switching off the
ignition, that call will be cut off. You can
prevent this from happening as follows:
- Switch the mobile phone to “private
mode” before switching the audio
system off (see mobile phone operating
instructions).
Activating the mobile phone
Prerequisites for the mobile phone
For making calls using the audio system via
the Bluetooth ®
interface, you will need a
Bluetooth ®
enabled mobile phone.
Your mobile phone must support the
Bluetooth ®
hands-free profile 1.0 or higher to
make or receive calls (see mobile phone
operating instructions).
i For further information on suitable mobile
phones and connecting Bluetooth ®
-
enabled mobile phones to the audio system
R visit www.mbusa-mobile.com
R call the Mercedes-Benz Customer
Assistance Center at
1-800-FOR-MERCedes
(1-800-367-6372) (in the USA)
R call Customer Service at
1-800-387-0100 (in Canada)
Activating Bluetooth ®
XSwitch on the mobile phone (see mobile
phone operating instructions).XEnter the PIN (not necessary with some
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RREADY indicates that a call is possible.
R NO SERVICE indicates that the mobile
network is not available.
Setting transmit and receive volume
i These settings should normally not be
changed as the factory settings are
matched to most mobile phones. Find out
about the optimum settings for your mobile
phone at an authorized Mercedes-Benz
Center.
i Changes may result in significant
impairments to the transmission quality.
These settings may not be changed during
an active phone call.
X% Q Tel Q Bluetooth Phones .XSelect a mobile phone from the list.XSelect Options Q Reception Volume or
Transmission Volume .XSetting the volume: Slide ZV Æ or rotate
c V d the audio controller.
The volume bar moves up or down.XExiting menu: Press W or slide XV Y the
audio controller or press button k.
Emergency calls “911”
i The “911” emergency call system is a
public service. Using it without due cause
is a criminal offense.
i This function places a call to the local
“911” provider. It does not initiate a Tele
Aid call.
The following describes how to dial a “911”
emergency call using the audio system head
unit when a Mercedes-Benz specified mobile
phone is connected via the Bluetooth ®
interface to the audio system. Unless
otherwise specified, the descriptions refer to
the audio system head unit.
Consult the separate mobile phone operating
instructions that came with your mobile
phone for information on how to place a
“911” emergency call on the mobile phone.
The following conditions must be met for a
“911” emergency call via the audio system:
R Mobile phone must be switched on.
R The corresponding mobile
communications network must be
available.
i Emergency calls may not be possible with
all telephone networks or if certain network
services and/or telephone functions are
active. Check with your local service
providers and mobile phone instructions.
If you cannot make an emergency call, you
will have to initiate rescue measures yourself.
Placing a “911” emergency call using
audio control unit with the mobile
phone unlockedXPress button % to switch to telephone
mode.XEnter 911 using the number keypad on the
audio control unit.XPress button 6.
or
XPress W for dialing to begin.
Connecting... appears in the audio
display while the mobile phone establishes
the connection.XWait until the emergency call center
answers, then describe the emergency.
i Depending on the phone type, if no SIM
card is inserted in a GSM mobile phone or
if there is no service on a CDMA mobile
phone, NO SERVICE may appear in the
audio display. In that case, you only can
make an emergency call on the mobile
phone itself, without the use of the audio
control unit.
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Sending DTMF tones
iThis function is not possible with all
mobile phones.
Answering machines or other devices can be
controlled via DTMF tones, e.g. for remote
query functions.
XTransmitting individual characters:
During a call select the required
characters.
or
XPress the corresponding button on the
audio control unit.
Every selected character is transmitted
immediately.
XTransmitting a phone number of a
phone book entry as a sequence of
characters: Select Name.
XSelect the desired phone book entry.
The entry is transmitted immediately as a
sequence of characters.
XSwitching back to call display: Select
Back.
Driving systems
Introduction
This section describes the following driving
systems of your vehicle:
RCruise control
RHill-start assist system
RAll-wheel drive (4MATIC)
RDynamic handling package with sport
driving mode
RParktronic system, Canada only
RRear view camera
The driving safety systems ABS, Adaptive
Brake, BAS, EBP and ESP® are described in
the “Safety and security” section
(Y page 60).
Cruise control
The cruise control maintains the speed you
set for your vehicle automatically.
The use of the cruise control is recommended
for driving at a constant speed for extended
periods of time.
The currently set speed or last set speed
(“Resume” function) appears in the
multifunction display for approximately
5 seconds. The corresponding cruise control
speed segments : from the selected speed
to the vehicle maximum speed in the
multifunction display are illuminated.
GWarning!
The cruise control is a convenience system
designed to assist the driver during vehicle
operation. The driver is and must always
remain responsible for the vehicle’s speed
and for safe brake operation.
Only use the cruise control if the road, traffic,
and weather conditions make it advisable to
travel at a constant speed.
RThe use of the cruise control can be
dangerous on winding roads or in heavy
traffic because conditions do not allow safe
driving at a constant speed.
RThe use of the cruise control can be
dangerous on slippery roads. Rapid
changes in tire traction can result in wheel
spin and loss of control.
RDeactivate the cruise control when driving
in fog.
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ground. Observe instructions for towing the
vehicle with all wheels on the ground.
! Only conduct operational or performance
tests on a two-axle dynamometer. If such
tests are necessary, contact an authorized
Mercedes-Benz Center. You could
otherwise seriously damage the brake
system and/or the transfer case which is
not covered by the Mercedes-Benz Limited
Warranty.
iIn winter operation, the maximum
effectiveness of the 4MATIC is only
achieved with winter tires (Y page 252) or
snow chains as required.
Dynamic handling package with sport
driving mode
The most important part of the dynamic
handling package with sport driving mode is
the variable damping system. It adjusts the
damping to the respective driving condition
automatically.
The damping adjustment depends on
Ryour driving style
Rthe road condition
Ryour individual selection, see the following
description
Vehicles with automatic transmission: The
sport driving mode button selects the
automatic shift programs C/S. For
information on the automatic shift programs,
see “Automatic shift programs”
(Y page 111). The automatic transmission
with dynamic handling package with sport
driving mode contains additional steering
wheel gearshift controls, see “One-touch
gearshifting” (Y page 112).
XStart the engine.
Sport driving mode
The firmer suspension tuning in sport driving
mode provides enhanced road contact.
Select this mode for example, on winding
highways.
The setting remains stored until you turn off
the engine.
XPress button ;.
Indicator lamp : comes on. The sport
driving mode is selected. Depending on
engine version, the accelerator pedal may
respond more immediate. In vehicles with
automatic transmission, automatic
program mode S is selected and will be
displayed in the multifunction display
(Y page 112).
Comfort driving mode
Vehicle handling in comfort driving mode is
softer. Select this mode when you prefer a
more comfortable driving style on straight
freeways.
XPress button ;.
Indicator lamp : goes out. The comfort
driving mode is selected. In vehicles with
automatic transmission, automatic
program mode C is selected and will be
displayed in the multifunction display
(Y page 112).
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XSwitch off the ignition.XClean the Parktronic system sensors
(Y page 263).
XSwitch on the ignition.
or
XCheck the Parktronic system operation at
another location to rule out interference
from outside radio or ultrasonic signals.
Rear view camera
The rear view camera is an optical parking aid.
The area behind the vehicle appears in the
COMAND system display as a mirror image,
like in the rear view mirror.
GWarning!
Make sure no persons or animals are in or
near the area in which you are parking/
maneuvering. Otherwise, they could be
injured.
GWarning!
The rear view camera is only an aid and may
display obstacles
Rfrom a distorted perspective
Rinaccurately
Rmay not display obstacles at all
The rear view camera does not relieve you of
the responsibility to be cautious. Take care
and pay careful attention. The rear view
camera may not show objects which are
Rvery close to the rear bumper
Runder the rear bumper
Rabove the trunk handle
You are responsible for safety at all times and
must continue to pay attention to the
immediate surroundings when parking and
maneuvering. This includes the area behind,
in front of, and beside the vehicle. Otherwise
you could endanger yourself and/or others.
GWarning!
The rear view camera either will not function
or will not function to its full capability if
Rthe trunk lid is open
Rit is raining very hard, snowing or foggy
Rit is night or you are parking/maneuvering
your vehicle in an area where it is very dark
Rthe camera is exposed to a very bright white
light
Rthe immediate surroundings are
illuminated with fluorescent light (the
COMAND system display can flicker)
Rthere is a sudden change in temperature,
e.g. if you drive into a heated garage from
the cold (lens condensation)
Rthe camera lens is dirty or covered
Rthe rear of your vehicle is damaged
In this case, have the position and setting
of the camera checked by a qualified
specialist workshop. Mercedes-Benz
recommends that you contact a Mercedes-
Benz Center for this purpose.
Do not use the rear view camera in these
situations. Otherwise you could injure
yourself or others and/or damage property
including your vehicle while parking/
maneuvering.
Camera lens : must be free of dirt, ice,
snow, and slush to function properly. Clean
the camera lens regularly. Being careful not
to scratch or damage the camera lens, see
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access to account information, remote door
unlock and more.
The Tele Aid system is available if
R it has been activated and is operational.
Activation requires a subscription for
monitoring services, connection and
cellular air time
R vehicle battery power is available
R the relevant cellular phone network and
GPS signals are available and pass the
information on to the Customer Assistance
Center
i Location of the vehicle on a map is only
possible if the vehicle is able to receive
signals from the GPS satellite network and
pass the information on to the Customer
Assistance Center.
The Tele Aid system
(Telematic Alarm Identification on Demand)
The Tele Aid system consists of three types
of response:
R Automatic and manual emergency
R Roadside Assistance
R Information
To adjust the speaker volume during a Tele
Aid call do the following:
XPress button W or X on the
multifunction steering wheel.
or
XUse the rotary control on the audio system
( Y page 144).
Be sure to check “Owner’s Online” at
www.mbusa.com (USA only) for more
information and a description of all available
features.
System self-test
The system performs a self-test after you
have switched on the ignition.
GWarning!
A malfunction in the system has been
detected if any or all of the following
conditions occur:
R The indicator lamp in the SOS button does
not come on during the system self-test.
R The indicator lamp in the Roadside
Assistance button F does not come on
during the system self-test.
R The indicator lamp in the Information
button ï does not come on during the
system self-test.
R The indicator lamp in the SOS button,
Roadside Assistance button F, or
Information button ï remains
illuminated constantly in red after the
system self-test.
R The message Tele Aid Inoperative or
Tele Aid Not Activated appears in the
multifunction display after the system self-
test
If a malfunction is indicated as outlined above,
the system may not operate as expected. In
case of an emergency, help will have to be
summoned by other means.
Have the system checked at the nearest
Mercedes-Benz Center or contact the
Customer Assistance Center at
1-800-FOR-MERCedes (1-800-367-6372)
(USA only) or 1-888-923-8367 (Canada only)
as soon as possible.
Emergency calls
! In order to activate the Tele Aid system, a
subscriber agreement must be completed.
To ensure your system is activated and
operational, please press Information
button ï to perform the acquaintance
call. Failure to complete either of these
steps may result in a system that is not
activated.
If you have any questions regarding
activation, please call the Customer
Assistance Center at
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XTerminating calls: Press button ~ on
the multifunction steering wheel.
or
XPress the respective button for ending a
telephone call on the audio system or the
COMAND system.
Roadside Assistance button
XPress and hold Roadside Assistance
button : for longer than 2 seconds.
A call to a Mercedes-Benz Roadside
Assistance dispatcher will be initiated. The
indicator lamp in Roadside Assistance
button : will flash while the call is in
progress. The message Connecting
Call will appear in the multifunction
display and the audio system or the
COMAND system is muted.
When the connection is established, the
message Call Connected appears in the
multifunction display. The Tele Aid system will
transmit data generating the vehicle
identification number, model, color and
location (subject to availability of cellular and
GPS signals).
i The audio system or COMAND system
display indicates that a Tele Aid call is in
progress. While the call is connected you
can change to the navigation menu by
pressing the NAVI button on the COMAND
system. Spoken commands are not
available.
A voice connection between the Roadside
Assistance dispatcher and the occupants of
the vehicle will be established.
XDescribe the nature of the need for
assistance.
The Mercedes-Benz Roadside Assistance
dispatcher will either dispatch a qualified
Mercedes-Benz technician or arrange to tow
your vehicle to the nearest authorized
Mercedes-Benz Center. For services such as
labor and/or towing, charges may apply.
Refer to the Roadside Assistance manual for
more information.
Sign and Drive services (USA only):
Services such as a jump start, a few gallons
of fuel or the replacement of a flat tire with
the vehicle spare wheel are obtainable at no
charge.
iIf the indicator lamp in Roadside
Assistance button : is flashing
continuously and there was no voice
connection to the Customer Assistance
Center established, then the Tele Aid
system could not initiate a Roadside
Assistance call (e.g. the relevant cellular
phone network is not available). The
message Call Failed appears in the
multifunction display.
XTerminating calls: Press button ~ on
the multifunction steering wheel.
or
XPress the respective button for ending a
telephone call on the audio system or the
COMAND system.
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