Black plate (529,1)
9
Customer Information and Reporting
Safety Defects
Important consumer information including warranties and add-on equipment.
Customer Assistance ............................... 9-2
Customer Assistance (U.S.A.) ............ 9-2
Customer Assistance (Canada) ........... 9-7
Customer Assistance (Puerto Rico) ... 9-10
Customer Assistance (Mexico) ......... 9-11
Mazda Importer/Distributors ............... 9-13
Importer/Distributor .......................... 9-13
Distributor in Each Area ................... 9-13
Warranty ................................................ 9-15
Warranties for Your Mazda ............... 9-15
Outside the United States and
Canada .............................................. 9-16
Outside the United States .................. 9-17
Outside Canada ................................. 9-18
Registering Your Vehicle in A Foreign
Country (Except United States and
Canada) ............................................. 9-19
Add-On Non-Genuine Parts and
Accessories ....................................... 9-20
Cell Phones ............................................. 9-21
Cell Phones Warning ......................... 9-21
Uniform Tire Quality Grading System
(UTQGS) ................................................ 9-22
Uniform Tire Quality Grading System
(UTQGS) .......................................... 9-22
Tire Information (except Canada) ....... 9-24
Tire Labeling ..................................... 9-24
Location of the Tire Label
(Placard) ............................................ 9-30
Tire Maintenance .............................. 9-33
Vehicle Loading ................................ 9-36
Steps for Determining the Correct Load
Limit: ................................................ 9-43Reporting Safety Defects ....................... 9-44
Reporting Safety Defects (U.S.A.) .... 9-44
Reporting Safety Defects (Canada) ... 9-45
Service Publications .............................. 9-46
Service Publications .......................... 9-46
9-1
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Form No.8AU2-EA-09G
Black plate (561,1)
Tire Maintenance
Improper or inadequate vehicle maintenance can cause tires to wear abnormally. Here are
some important maintenance points:
qTire Inflation Pressure
Inspect all tire pressure monthly (including the spare) when the tires are cold. Maintain
recommended pressures for the best ride, top handling, and minimum tire wear. Use the
pressures specified on the vehicle tire information placard or tire label for optimum service.
qTire Rotation
To equalize tread wear, rotate the tires every 12,000 km (7,500 miles) or sooner if irregular
wear develops. During rotation, inspect them for correct balance.
Do not include (TEMPORARY USE ONLY)
spare tire in rotation.Forward
Inspect the tires for uneven wear and damage. Abnormal wear is usually caused by one or a
combination of the following:
lIncorrect tire pressurelImproper wheel alignmentlOut-of-balance wheellSevere braking
After rotation, inflate all tire pressures to specification (page 10-6) and inspect the lug nuts
for tightness.
CAUTION
Rotate unidirectional tires and radial tires that have an asymmetrical tread pattern
or studs only from front to rear, not from side to side. Tire performance will be
weakened if rotated from side to side.
Customer Information and Reporting Safety Defects
Tire Information (except Canada)
9-33
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Form No.8AU2-EA-09G
Black plate (574,1)
Service Publications
Factory-authorized Mazda service publications are available for owners who wish to do
some of their own maintenance and repair.
When requesting any of our publications through an Authorized Mazda Dealer, refer to the
chart below.
If they do not have what you need in stock, they can order it for you.
PUBLICATION ORDER NUMBER PUBLICATION DESCRIPTION
9999-95-003B-10 2010 WORKSHOP MANUAL (English)
9999-MX-003B-10 2010 WORKSHOP MANUAL (Spanish)
9999-95-009G-10 2010 WIRING DIAGRAM (English)
9999-MX-009G-10 2010 WIRING DIAGRAM (Spanish)
9999-95-011C-10 (U.S.A. only) 2010 OWNER'S MANUAL
9999-EC-011C-10 (Canada only) 2010 OWNER'S MANUAL
9999-PR-011C-10 (Puerto Rico, Mexico only) 2010 OWNER'S MANUAL
9999-95-001F-10 2010 SERVICE HIGHLIGHTS
9999-95-011C-10NAV (U.S.A. only) 2010 NAVIGATION SYSTEM OWNER'S MANUAL
9999-EC-011C-10NAV (Canada only) 2010 NAVIGATION SYSTEM OWNER'S MANUAL
9999-PR-011C-10NAV (Puerto Rico, Mexico only) 2010 NAVIGATION SYSTEM OWNER'S MANUAL
qWORKSHOP MANUAL:
Covers recommended maintenance and repair procedures of the drive train, body and
chassis.
qWIRING DIAGRAM:
Provides electrical schematics as well as component location for the entire electrical
system.
qOWNER'S MANUAL:
This booklet contains information regarding the proper care and operation of your vehicle.
This is not a technician's manual.
qSERVICE HIGHLIGHTS:
Provides description and operation of the many systems of your Mazda.
9-46
Customer Information and Reporting Safety Defects
Service Publications
CX-9_8AU2-EA-09G_Edition5 Page574
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Form No.8AU2-EA-09G
Black plate (586,1)
A
Accessory Socket ............................ 6-195
Add-On Non-Genuine Parts and
Accessories ....................................... 9-20
Advanced Key ..................................... 3-2
Advanced key maintenance ......... 3-5
Advanced key suspend
function ...................................... 3-18
Auxiliary key .............................. 3-18
Locking, unlocking with request
switch ........................................... 3-8
Operational range ......................... 3-7
Remote control function ............. 3-14
Service ......................................... 3-7
Setting change ............................ 3-21
Warning and beep sounds .......... 3-19
When warning indicator/beep is
activated ..................................... 3-22
Air Bag Systems ............................... 2-51
All-Wheel Drive
(AWD) Operation ............................. 5-17
AWD Warning light ................... 5-18
Ambient Temperature Display ........ 6-185
Antenna ............................................. 6-17
Anti-Lock Brake System (ABS) ......... 5-8
Warning light ............................... 5-8
Appearance Care ............................... 8-54
Armrest Box .................................... 6-192
Audio System ................................... 6-17
Audio control switch .................. 6-63
Audio set (Type A) ..................... 6-27
Audio set (Type B) ..................... 6-37
AUX mode ................................. 6-66
Operating tips for audio
system ........................................ 6-17
Safety certification ..................... 6-69
A
Automatic Transaxle
Driving tips ................................ 5-16
Fluid ........................................... 8-24
Manual shift mode ..................... 5-13
Shift-lock system ....................... 5-13
Transaxle ranges ........................ 5-12
B
Battery
Emergency starting .................... 7-16
Maintenance ............................... 8-31
Specifications ............................. 10-4
Beeps
Ignition key reminder ................. 5-60
Lights-on reminder ..................... 5-60
Parking brake reminder .............. 5-60
Seat belt warning beep Sounds ... 5-60
Tire inflation pressure warning
beep ............................................ 5-60
Before Starting the Engine .................. 4-5
After getting in ............................. 4-5
Before getting in .......................... 4-5
Blind Spot Monitoring
(BSM) System .................................. 5-34
BSM OFF Indicator Light .......... 5-36
BSM OFF Switch ....................... 5-37
Care of Radar Sensors ................ 5-37
Warning Light/Beep ................... 5-36
Bluetooth Audio (Type B) .............. 6-123
11-2
Index
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Form No.8AU2-EA-09G
Black plate (588,1)
D
Driving Tips ........................................ 4-6
Automatic transaxle ................... 5-16
Break-in period ............................ 4-6
Driving in flooded area .............. 4-12
Driving on uneven road ............. 4-13
Hazardous driving ........................ 4-7
Money-saving suggestions ........... 4-6
Rocking the vehicle ...................... 4-9
Winter driving ............................ 4-10
Dynamic Stability Control
(DSC)/Roll Stability Control
(RSC) ................................................ 5-26
TCS/DSC/RSC Indicator light.... 5-27
E
Emergency Starting ........................... 7-16
Jump-starting .............................. 7-16
Push-starting .............................. 7-18
Emergency Towing ........................... 7-19
Emission Control System .................... 4-3
Engine
Coolant ....................................... 8-21
Exhaust gas .................................. 4-4
Hood release .............................. 3-49
Oil .............................................. 8-19
Overheating ................................ 7-14
Starting ......................................... 5-4
Engine Compartment Overview ........ 8-18
Engine Coolant
Overheating ................................ 7-14
Engine Coolant Temperature
Gauge ................................................ 5-41
Exhaust Gas ........................................ 4-4
Exterior Care ..................................... 8-56
F
Flasher
Hazard warning .......................... 5-74
Headlights .................................. 5-61
Flat Tire ............................................... 7-3
Changing ...................................... 7-8
Spare tire and tool storage ............ 7-3
Fluids
Classification .............................. 10-4
Owner maintenance ................... 8-16
Fog Lights ......................................... 5-66
Foot Brake .......................................... 5-5
Front Seats
(Electrically Operated Seats) ............... 2-4
Front Seats
(Manually Operated Seats) ................. 2-2
Fuel
Filler lid and cap ........................ 3-47
Gauge ......................................... 5-42
Requirements ............................... 4-2
Tank capacity ............................. 10-5
Fuses ................................................. 8-47
Panel description ........................ 8-49
Replacement ............................... 8-47
G
Glove Box ....................................... 6-192
H
Hazard Warning Flasher .................... 5-74
Hazardous Driving .............................. 4-7
Headlights
Control ....................................... 5-61
Flashing ...................................... 5-64
High-low beam .......................... 5-63
Leveling ..................................... 5-64
On reminder ............................... 5-63
11-4
Index
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Form No.8AU2-EA-09G
Black plate (589,1)
H
HomeLink Wireless Control
System .............................................. 5-75
Hood Release .................................... 3-49
Horn .................................................. 5-74
I
Ignition
Keys ........................................... 3-23
Switch .......................................... 5-2
Illuminated Entry System ............... 6-182
Immobilizer System
(with Advanced Key) ........................ 3-53
Immobilizer System
(without Advanced Key) ................... 3-57
Indicator Lights ................................. 5-44
BSM OFF ................................... 5-58
Cruise ......................................... 5-58
Headlight high-beam .................. 5-57
Security ...................................... 5-56
Shift position .............................. 5-57
TCS OFF .................................... 5-58
TCS/DSC ................................... 5-57
Turn-signal/hazard warning ....... 5-59
Information Display ........................ 6-184
Ambient temperature display .... 6-185
Audio display ........................... 6-186
Climate control display ............ 6-186
Clock ........................................ 6-185
Information display functions ... 6-184
Trip computer ........................... 6-186
Instrument Cluster ............................. 5-39
Interior Care ...................................... 8-60
Interior Lights ................................. 6-182
J
Jump-Starting .................................... 7-16
K
Keyless Entry System ....................... 3-24
Keys .................................................. 3-23
L
Label Information ............................. 10-2
Lane-Change Signals ........................ 5-65
Liftgate .............................................. 3-33
Light Bulbs
Replacement ............................... 8-38
Specifications ............................. 10-6
Lighting Control ............................... 5-61
Lubricant Quality .............................. 10-4
Luggage Compartment Light .......... 6-183
M
Maintenance
Introduction .................................. 8-2
Owner maintenance
precautions ................................. 8-17
Owner maintenance schedule ..... 8-16
Scheduled ..................................... 8-3
Map Lights ...................................... 6-183
Mirror Defroster ................................ 5-73
Mirrors
Outside mirrors .......................... 3-63
Rearview mirror ......................... 3-64
Money-Saving Suggestions ................ 4-6
Moonroof .......................................... 3-50
O
Odometer and Trip Meter .................. 5-40
Outside Mirrors ................................. 3-63
Overhead Console ........................... 6-191
Overhead Lights .............................. 6-182
Overheating ....................................... 7-14
Index
11-5
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Form No.8AU2-EA-09G
Black plate (591,1)
S
SRS Air Bags
Driver and front passenger occupant
classification system .................. 2-64
How the SRS air bags work ....... 2-57
Limitations to SRS air bag ......... 2-62
Monitoring and maintenance ..... 2-69
SRS air bag deployment
criteria ........................................ 2-61
Supplemental restraint system
(SRS) precautions ...................... 2-51
Supplemental restraint system
components ................................ 2-56
Starting the Engine .............................. 5-4
Steering Wheel .................................. 3-63
Horn ........................................... 5-74
Storage Compartments .................... 6-191
Armrest box ............................. 6-192
Cargo securing loops ................ 6-192
Cargo sub-compartment ........... 6-193
Center console .......................... 6-192
Coin box ................................... 6-192
Glove box ................................. 6-192
Overhead console ..................... 6-191
Rear coat hooks ........................ 6-194
Shopping bag hook .................. 6-193
Sunshade ........................................... 3-52
Sunvisors ........................................ 6-181
T
Tachometer ........................................ 5-41
Temporary Spare Tire ....................... 8-36
Theft-Deterrent System ..................... 3-61
Third-Row Seat ................................. 2-13
Tiedown
Hook .......................................... 7-20
Tire Information ................................ 9-24
T
Tire Pressure Monitoring System ...... 5-28
System error activation .............. 5-32
Tire pressure monitoring system
warning light .............................. 5-30
Tires and wheels ......................... 5-32
Tires
Flat Tire ........................................ 7-3
Inflation pressure ........................ 8-33
Replacement ............................... 8-35
Rotation ...................................... 8-34
Snow tires .................................. 4-10
Spare tire and tool storage ............ 7-3
Specifications ............................. 10-6
Tire chains .................................. 4-11
Uniform tire quality grading system
(UTQGS) ................................... 9-22
Tool ..................................................... 7-3
Towing
Description ................................. 7-19
Emergency towing ..................... 7-19
Recreational towing ................... 7-22
Trailer towing
(Except Mexico) ......................... 4-14
Traction Control System (TCS) ........ 5-23
TCS OFF indicator light ............ 5-24
TCS OFF switch ........................ 5-25
TCS/DSC indicator light ............ 5-24
Trailer Towing .................................. 4-14
Trip Meter ......................................... 5-40
Turn and Lane-Change Signals ......... 5-65
V
Vanity Mirrors ................................. 6-181
Vehicle Information Labels ............... 10-2
Index
11-7
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Form No.8AU2-EA-09G