ROADSIDE ASSISTANCE
Getting roadside assistance
To fully assist you should you have a vehicle concern, Ford Motor
Company offers a complimentary roadside assistance program. This
program is separate from the New Vehicle Limited Warranty. The service
is available:
•24–hours, seven days a week
•for the coverage period listed on the Roadside Assistance Card
included in your Owner Guide portfolio.
Roadside assistance will cover:
•a flat tire change with a good spare (except vehicles that have been
supplied with a tire inflation kit)
•battery jump start
•lock-out assistance (key replacement cost is the customer’s
responsibility)
•fuel delivery – Independent Service Contractors, if not prohibited by
state, local or municipal law shall deliver up to 2.0 gallons (7.5L) of
gasoline or 5 gallons (18.9L) of diesel fuel to a disabled vehicle. Fuel
delivery service is limited to two no-charge occurrences within a
12-month period.
•winch out – available within 100 feet (30.5 meters) of a paved or
county maintained road, no recoveries.
•towing – Ford/Mercury/Lincoln eligible vehicle towed to an authorized
dealer within 35 miles (56.3 km) of the disablement location or to the
nearest authorized dealer. If a member requests to be towed to an
authorized dealer more than 35 miles (56.3 km) from the disablement
location, the member shall be responsible for any mileage costs in
excess of 35 miles (56.3 km).
Trailers shall be covered up to $200 if the disabled eligible vehicle
requires service at the nearest authorized dealer. If the trailer is disabled,
but the towing vehicle is operational, the trailer does not qualify for any
roadside services.
Canadian customers refer to your Customer Information Guide
for information on:
•coverage period
•exact fuel amounts
Roadside Emergencies
197
2010 Town Car(tow)
Owners Guide, 1st Printing
USA(fus)
filter, specifications ........242, 268
recommendations ...................242
refill capacities ........................269
specifications ..........................269
Event data recording ....................7
Exhaust fumes ..........................182
F
Fail safe cooling ........................249
Flexible Fuel Vehicle (FFV) ....251
Fluid capacities .........................269
Fuel ............................................251
calculating fuel
economy ............................22, 257
cap ...........................................254
capacity ...................................269
choosing the right fuel ...........255
comparisons with EPA fuel
economy estimates .................260
detergent in fuel .....................256
filling your vehicle with
fuel ...........................251, 254, 257
filter, specifications ........251, 268
fuel filler door override ............76
fuel filler door release ..............76
fuel pump shut-off switch .....199
improving fuel economy ........257
octane rating ...................256, 272
quality ......................................256
running out of fuel .................257
safety information relating to
automotive fuels .....................251
Fuel - flex fuel vehicle
(FFV) .........................251, 255–256
Fuses ..................................199–200G
Garage door opener ....................64
Gas cap (see Fuel cap) ............254
Gas mileage
(see Fuel economy) .................257
Gauges .........................................16
H
Hazard flashers .........................198
Head restraints ...........................95
Headlamps ...................................42
aiming ........................................44
autolamp system .......................42
bulb specifications ....................47
daytime running lights .............43
flash to pass ..............................43
high beam .................................43
replacing bulbs .........................49
turning on and off ....................42
Homelink wireless control
system ..........................................65
Hood ..........................................237
I
Ignition ...............................179, 272
Illuminated visor mirror .............54
Infant seats
(see Safety seats) .....................133
Inspection/maintenance (I/M)
testing ........................................262
Instrument panel
cleaning ...................................232
cluster ........................................12
lighting up panel
and interior ...............................44
Index
282
2010 Town Car(tow)
Owners Guide, 1st Printing
USA(fus)
