ROADSIDE ASSISTANCE
Getting roadside assistance
To fully assist you should you have a vehicle concern, Ford Motor
Company offers a complimentary roadside assistance program. This
program is separate from the New Vehicle Limited Warranty. The service
is available:
•24–hours, seven days a week
•for the coverage period listed on the Roadside Assistance Card
included in your Owner Guide portfolio.
Roadside assistance will cover:
•a flat tire change with a good spare (except vehicles that have been
supplied with a tire inflation kit)
•battery jump start
•lock-out assistance (key replacement cost is the customer’s
responsibility)
•fuel delivery – Independent Service Contractors, if not prohibited by
state, local or municipal law shall deliver up to 2.0 gallons (7.5L) of
gasoline or 5 gallons (18.9L) of diesel fuel to a disabled vehicle. Fuel
delivery service is limited to two no-charge occurrences within a
12-month period.
•winch out – available within 100 feet (30.5 meters) of a paved or
county maintained road, no recoveries.
•towing – Ford/Mercury/Lincoln eligible vehicle towed to an authorized
dealer within 35 miles (56.3 km) of the disablement location or to the
nearest authorized dealer. If a member requests to be towed to an
authorized dealer more than 35 miles (56.3 km) from the disablement
location, the member shall be responsible for any mileage costs in
excess of 35 miles (56.3 km).
Trailers shall be covered up to $200 if the disabled eligible vehicle
requires service at the nearest authorized dealer. If the trailer is disabled,
but the towing vehicle is operational, the trailer does not qualify for any
roadside services.
Roadside Emergencies
292
2010 Navigator(nav)
Owners Guide(own2002), 1st Printing
USA(fus)
Event data recording ....................7
Exhaust fumes ..........................258
F
Fail safe cooling ........................349
Family entertainment system ....47
Fleet MyKey programming ......148
Flexible Fuel Vehicle (FFV) ....351
Fluid capacities .........................368
Fog lamps ....................................87
Four-Wheel Drive vehicles .......281
control trac .............................281
description ..............................282
driving off road .......................283
indicator light .........................281
preparing to drive your
vehicle .....................................270
Fuel ............................................351
calculating fuel
economy
............................21, 357
cap ...........................................353
capacity ...................................368
choosing the right fuel ...........354
comparisons with EPA fuel
economy estimates .................360
detergent in fuel .....................356
filler funnel .............................356
filling your vehicle with
fuel ...........................351, 353, 357
filter, specifications ........350, 367
fuel pump shut-off switch .....294
improving fuel economy ........357
octane rating ...........355, 371–372
quality ......................................355
running out of fuel .........312, 356
safety information relating to
automotive fuels .....................351Fuel - flex fuel vehicle
(FFV) .........................351, 354–355
Fuses ..................................295–296
G
Garage door opener ..................114
Gas cap (see Fuel cap) ............353
Gas mileage
(see Fuel economy) .................357
Gauges .........................................17
H
Hazard flashers .........................293
Headlamps ...................................86
aiming ........................................88
autolamp system .......................86
bulb specifications ....................92
daytime running lights .............87
flash to pass ..............................87
high beam .................................87
turning on and off ....................86
Homelink wireless control
system ........................................115
Hood ..........................................336
I
Ignition .......................254, 371–372
Illuminated visor mirror ...........100
Infant seats
(see Safety seats) .....................200
Inspection/maintenance (I/M)
testing ........................................362
Instrument panel
cleaning ...................................332
cluster ........................................12
Index
382
2010 Navigator(nav)
Owners Guide(own2002), 1st Printing
USA(fus)
