2010 LINCOLN MKZ towing

Locks and Security 88
Keys 88
Locks 90
Anti-theft system 103
Seating and Safety Restraints 109
Seating 109
Safety restraints 123
Airbags 137
Child restraints 152
Tires, Wheels and Loading 171
Tire information 171
Tire inflation 173
Tire Pressure Monitoring System (TPMS) 186
Vehicle loading 191
Trailer towing 196
Recreational towing 196
Driving 198
Starting 198
Brakes 203
AdvanceTrac205
Transmission operation 211
Reverse sensing system 215
Rear-view camera system 217
Roadside Emergencies 232
Getting roadside assistance 232
Hazard flasher control 233
Fuel pump shut-off switch 233
Fuses and relays 234
Changing tires 241
Wheel lug nut torque 247
Jump starting 248
Wrecker towing 254
Table of Contents
2
2010 MKZ(378)
Owners Guide, 1st Printing
USA(fus)

you have been planning for the past 2 years. Measuring the inside of
the vehicle with the rear seat folded down, you have room for
12-100 lb. (45 kg) bags of cement. Do you have enough load capacity
to transport the cement to your home? If you and your friend each
weigh 220 lb. (99 kg), the calculation would be: 1400 - (2 x 220) - (12
x 100) = 1400 - 440 - 1200 = - 240 lb. No, you do not have enough
cargo capacity to carry that much weight. In metric units, the
calculation would be: 635 kg - (2 x 99 kg) - (12 x 45 kg) = 635 - 198 -
540 = -103 kg. You will need to reduce the load weight by at least
240 lb. (104 kg). If you remove 3-100 lb. (45 kg) cement bags, then
the load calculation would be:
1400 - (2 x 220) - (9 x 100) = 1400 - 440 - 900 = 60 lb. Now you have
the load capacity to transport the cement and your friend home. In
metric units, the calculation would be: 635 kg - (2 x 99 kg) - (9 x
45 kg) = 635 - 198 - 405 = 32 kg.
The above calculations also assume that the loads are positioned in your
vehicle in a manner that does not overload the Front or the Rear Gross
Axle Weight Rating specified for your vehicle on the Safety Compliance
Certification Label found on the edge of the driver’s door.
TRAILER TOWING
WARNING:Never tow a trailer with this vehicle. Your vehicle is
not equipped to tow. No towing packages are available through
an authorized dealer.
RECREATIONAL TOWING
Follow these guidelines if you have a need for recreational (RV) towing.
An example of recreational towing would be towing your vehicle behind
a motorhome. These guidelines are designed to ensure that your
transmission is not damaged.
Note:Put your climate control system in recirculated air mode to
prevent exhaust fumes from entering the vehicle. Refer to theClimate
controlschapter for more information.
Front Wheel Drive (FWD) vehicles:
Do not tow the vehicle with the front drive wheels on the ground or
transmission damage may occur. It is recommended to tow your vehicle
with the front drive wheels on a dolly or with all four (4) wheels off the
ground on a car-hauling trailer.
In case of roadside emergency with a disabled vehicle, please refer to the
Wrecker towingsection in theRoadside Emergencieschapter.
2010 MKZ(378)
Owners Guide, 1st Printing
USA(fus)
Tires, Wheels and Loading
196

All Wheel Drive (AWD) vehicles:
Do not tow your vehicle with any wheels on the ground, as vehicle or
transmission damage may occur. It is recommended to tow your vehicle
with all four (4) wheels off the ground such as when using a car-hauling
trailer. Otherwise, no recreational towing is permitted.
In case of roadside emergency with a disabled vehicle, please refer to the
Wrecker towingsection in theRoadside Emergencieschapter.
2010 MKZ(378)
Owners Guide, 1st Printing
USA(fus)
Tires, Wheels and Loading
197

•Changing lanes on a snow-rutted road
•Entering a snow-free road from a snow-covered side street, or vice
versa
•Entering a paved road from a gravel road, or vice versa
•Cornering while towing a heavily loaded trailer (refer toTrailer
towingin theTires, Wheels and Loadingchapter).
Switching Off AdvanceTrac
If the vehicle is stuck in snow, mud or sand, and seems to lose engine
power, switching off certain features of the AdvanceTracsystem may be
beneficial because the wheels are allowed to spin. This will restore full
engine power and will enhance momentum through the obstacle.
To switch off the AdvanceTrac
system press the AdvanceTrac
Offcontrol switch. Full features of
the AdvanceTracsystem can be
restored by pressing the
AdvanceTracOffcontrol switch
again or by turning off and restarting the engine.
When the AdvanceTracsystem is
off, the “sliding car off” icon
will
illuminate steadily. Pressing the
AdvanceTracOffcontrol switch
again will turn off the “sliding car
off” icon.
In R (Reverse), ABS and the Engine and Brake Traction Control features
will continue to function; however, ESC is disabled.
OFF
2010 MKZ(378)
Owners Guide, 1st Printing
USA(fus)
Driving
208

Once blockage is removed, the system will require some driving time and
detection of at least two vehicle object prior to realizing it is unblocked,
or the driver can cycle the ignition key. If blocked and the ignition key is
cycled, the system resets to unblocked. If however blockage is still
present after the key cycle, the system will sense again that it is blocked
after driving in traffic.
The following table lists possible causes and actions for this message
being displayed:
The surface of the left or right
radar is dirty or obstructed in
some wayClean the fascia area in front of
the radar, either left or right side,
or remove obstruction.
The surface of the left or right
radar is not dirty or obstructedDrive normally in traffic for a few
minutes to allow the radar to
detect that it is no longer blocked.
Note, the vehicle must be in D
(Drive) and a few vehicles must
pass so that the BLIS™ can clear a
blocked state.
Heavy rainfall or heavy snowfall is
interfering with the radar signalsNo action required by the driver.
The system will automatically go
unblocked once the
rainfall/snowfall rate decreases or
stops. Do not use BLIS™-CTA in
heavy rainfall or heavy snowfall.
Trailer tow false alerts
When towing a trailer the left and right sensor may detect the trailer
thus causing a false alert. It may be desirable to turn the BLIS™ system
off if the false alerts become annoying.
Day and night brightness
The BLIS™-CTA amber alert will automatically dim when the headlamp
switch is in PARK, ON, or AUTO ON and night time darkness has been
detected by the sun sensor.
2010 MKZ(378)
Owners Guide, 1st Printing
USA(fus)
Driving
225

ROADSIDE ASSISTANCE
Getting roadside assistance
To fully assist you should you have a vehicle concern, Ford Motor
Company offers a complimentary roadside assistance program. This
program is separate from the New Vehicle Limited Warranty. The service
is available:
•24–hours, seven days a week
•for the coverage period listed on the Roadside Assistance Card
included in your Owner Guide portfolio.
Roadside assistance will cover:
•a flat tire change with a good spare (except vehicles that have been
supplied with a tire inflation kit)
•battery jump start
•lock-out assistance (key replacement cost is the customer’s
responsibility)
•fuel delivery – Independent Service Contractors, if not prohibited by
state, local or municipal law shall deliver up to 2.0 gallons (7.5L) of
gasoline or 5 gallons (18.9L) of diesel fuel to a disabled vehicle. Fuel
delivery service is limited to two no-charge occurrences within a
12-month period.
•winch out – available within 100 feet (30.5 meters) of a paved or
county maintained road, no recoveries.
•towing – Ford/Mercury/Lincoln eligible vehicle towed to an authorized
dealer within 35 miles (56.3 km) of the disablement location or to the
nearest authorized dealer. If a member requests to be towed to an
authorized dealer more than 35 miles (56.3 km) from the disablement
location, the member shall be responsible for any mileage costs in
excess of 35 miles (56.3 km).
Trailers shall be covered up to $200 if the disabled eligible vehicle
requires service at the nearest authorized dealer. If the trailer is disabled,
but the towing vehicle is operational, the trailer does not qualify for any
roadside services.
Canadian customers refer to your Customer Information Guide
for information on:
•coverage period
•exact fuel amounts
2010 MKZ(378)
Owners Guide, 1st Printing
USA(fus)
Roadside Emergencies
232

•towing of your disabled vehicle
•emergency travel expense reimbursement
•travel planning benefits
In Canada, for uninterrupted Roadside Assistance coverage, you may
purchase extended coverage prior to your Basic Warranty’s Roadside
Assistance expiring. For more information and enrollment, contact
1–877–294–2582 or visit our website at www.ford.ca.
Using roadside assistance
Complete the roadside assistance identification card and place it in your
wallet for quick reference. In the United States, this card is found in the
Owner Guide portfolio in the glove compartment. In Canada, the card is
found in theCustomer Information Guidein the glove compartment.
U.S. Ford, Mercury and Lincoln vehicle customers who require Roadside
Assistance, call 1-800-241-3673.
Canadian customers who require roadside assistance, call
1-800-665-2006.
If you need to arrange roadside assistance for yourself, Ford Motor
Company will reimburse a reasonable amount for towing to the nearest
dealership within 35 miles. To obtain reimbursement information, U.S.
Ford, Mercury and Lincoln vehicle customers call 1-800-241-3673.
Customers will be asked to submit their original receipts.
Canadian customers who need to obtain reimbursement information, call
1–800–665–2006.
HAZARD FLASHER CONTROL
The hazard flasher control is located
on the instrument panel by the
radio. The hazard flashers will
operate when the ignition is in any
position or if the key is not in the
ignition.
Push in the flasher control and all front and rear direction signals will
flash. Press the flasher control again to turn them off. Use it when your
vehicle is disabled and is creating a safety hazard for other motorists.
Note:With extended use, the flasher may run down your battery.
FUEL PUMP SHUT-OFF SWITCH
This device stops the electric fuel pump from sending fuel to the engine
when your vehicle has had a substantial jolt.
2010 MKZ(378)
Owners Guide, 1st Printing
USA(fus)
Roadside Emergencies
233

•Use more than one dissimilar spare tire at a time
•Use commercial car washing equipment
•Try to repair the dissimilar spare tire
Use of one of the dissimilar spare tires listed above at any one wheel
location can lead to impairment of the following:
•Handling, stability and braking performance
•Comfort and noise
•Ground clearance and parking at curbs
•Winter weather driving capability
•Wet weather driving capability
3.Full-size dissimilar spare without label on wheel
When driving with the full-size dissimilar spare tire/wheel,do not:
•Exceed 70 mph (113 km/h)
•Use more than one dissimilar spare tire/wheel at a time
•Use commercial car washing equipment
•Use snow chains on the end of the vehicle with the dissimilar spare
tire/wheel
The usage of a full-size dissimilar spare tire/wheel can lead to
impairment of the following:
•Handling, stability and braking performance
•Comfort and noise
•Ground clearance and parking at curbs
•Winter weather driving capability
•Wet weather driving capability
•All-Wheel driving capability (if applicable)
•Load leveling adjustment (if applicable)
When driving with the full-size dissimilar spare tire/wheel additional
caution should be given to:
•Towing a trailer
•Driving vehicles equipped with a camper body
•Driving vehicles with a load on the cargo rack
Drive cautiously when using a full-size dissimilar spare tire/wheel and
seek service as soon as possible.
2010 MKZ(378)
Owners Guide, 1st Printing
USA(fus)
Roadside Emergencies
243