Locks and Security 88
Keys 88
Locks 90
Anti-theft system 103
Seating and Safety Restraints 109
Seating 109
Safety restraints 123
Airbags 137
Child restraints 152
Tires, Wheels and Loading 171
Tire information 171
Tire inflation 173
Tire Pressure Monitoring System (TPMS) 186
Vehicle loading 191
Trailer towing 196
Recreational towing 196
Driving 198
Starting 198
Brakes 203
AdvanceTrac205
Transmission operation 211
Reverse sensing system 215
Rear-view camera system 217
Roadside Emergencies 232
Getting roadside assistance 232
Hazard flasher control 233
Fuel pump shut-off switch 233
Fuses and relays 234
Changing tires 241
Wheel lug nut torque 247
Jump starting 248
Wrecker towing 254
Table of Contents
2
2010 MKZ(378)
Owners Guide, 1st Printing
USA(fus)
Service Data Recording
Service data recorders in your vehicle are capable of collecting and
storing diagnostic information about your vehicle. This potentially
includes information about the performance or status of various systems
and modules in the vehicle, such as engine, throttle, steering or brake
systems. In order to properly diagnose and service your vehicle, Ford
Motor Company, Ford of Canada, and service and repair facilities may
access vehicle diagnostic information through a direct connection to your
vehicle when diagnosing or servicing your vehicle. For U.S. only (if
equipped), if you choose to use the SYNCVehicle Health Report, you
consent that certain diagnostic information may also be accessed
electronically by Ford Motor Company and Ford authorized service
facilities, and that the diagnostic information may be used for any
purpose. See yourSYNCsupplement for more information.
Event Data Recording
Other modules in your vehicle — event data recorders — are capable of
collecting and storing data during a crash or near crash event. The
recorded information may assist in the investigation of such an event.
The modules may record information about both the vehicle and the
occupants, potentially including information such as:
•how various systems in your vehicle were operating;
•whether or not the driver and passenger seatbelts were buckled;
•how far (if at all) the driver was depressing the accelerator and/or the
brake pedal;
•how fast the vehicle was traveling; and
•where the driver was positioning the steering wheel.
2010 MKZ(378)
Owners Guide, 1st Printing
USA(fus)
Introduction
7
These are some of the symbols you may see on your vehicle.
Vehicle Symbol Glossary
Safety Alert
See Owner’s Guide
Fasten Safety BeltAirbag - Front
Airbag - SideChild Seat Lower
Anchor
Child Seat Tether
AnchorBrake System
Anti-Lock Brake SystemParking Brake System
Brake Fluid -
Non-Petroleum BasedParking Aid System
Stability Control SystemSpeed Control
Master Lighting SwitchHazard Warning Flasher
Fog Lamps-FrontFuse Compartment
Fuel Pump ResetWindshield Wash/Wipe
Windshield
Defrost/DemistRear Window
Defrost/Demist
2010 MKZ(378)
Owners Guide, 1st Printing
USA(fus)
Introduction
10
Solid illumination after the engine is started indicates the On Board
Diagnostics System (OBD-II) has detected a malfunction. Refer toOn
board diagnostics (OBD-II)in theMaintenance and Specifications
chapter. If the light is blinking, engine misfire is occurring which could
damage your catalytic converter. Drive in a moderate fashion (avoid
heavy acceleration and deceleration) and have your vehicle serviced
immediately by your authorized dealer.
WARNING:Under engine misfire conditions, excessive exhaust
temperatures could damage the catalytic converter, the fuel
system, interior floor coverings or other vehicle components, possibly
causing a fire.
Brake system warning light:To
confirm the brake system warning
light is functional, it will
momentarily illuminate when the
ignition is turned to the on position
when the engine is not running, or in a position between on and start, or
by applying the parking brake when the ignition is turned to the on
position. If the brake system warning light does not illuminate at this
time, seek service immediately from your authorized dealer. Illumination
after releasing the parking brake indicates low brake fluid level or a
brake system malfunction and the brake system should be inspected
immediately by your authorized dealer.
WARNING:Driving a vehicle with the brake system warning
light on is dangerous. A significant decrease in braking
performance may occur. It will take you longer to stop the vehicle.
Have the vehicle checked by your authorized dealer. Driving extended
distances with the parking brake engaged can cause brake failure and
the risk of personal injury.
Anti-lock brake system:If the
ABS light stays illuminated or
continues to flash, a malfunction has
been detected, have the system
serviced immediately by your
authorized dealer. Normal braking is still functional unless the brake
warning light also is illuminated.
P!
BRAKE
ABS
2010 MKZ(378)
Owners Guide, 1st Printing
USA(fus)
Instrument Cluster
13
Throttle Control/Transmission
(RTT):Illuminates in the message
center display when a powertrain or
a AWD fault has been detected.
Contact your authorized dealer as
soon as possible.
Door ajar (RTT):Illuminates in
the message center display when
the ignition is in the run position
and any door is open.
Trunk ajar (RTT):Illuminates in
the message center display when
the ignition is in the run position
and the trunk is open.
Turn signal:Illuminates when the
left or right turn signal or the
hazard lights are turned on. If the
indicators flash faster, check for a burned out bulb.
High beams:Illuminates when the
high beam headlamps are turned on.
Key-in-ignition warning chime:Sounds when the key is left in the
ignition in the off, lock or accessory position and the driver’s door is
opened.
Headlamps on warning chime:Sounds when the headlamps or parking
lamps are on, the ignition is off (the key is not in the ignition) and the
driver’s door is opened.
Parking brake on warning chime:Sounds when the parking brake is
engaged and the vehicle is driven. If the warning remains after the
parking brake is disengaged, contact your authorized dealer as soon as
possible.
Message center activation chime:Sounds when some messages
appear in the message center display for the first time.
Turn signal on warning chime:Sounds when the turn signal has been
left on for an extended period of time.
Memory seat feedback chime:Sounds when saving/deleting memory
positions for seats, mirrors, etc.
Perimeter alarm warning chime:Sounds when using a key to unlock
the driver’s doors and the perimeter alarm is armed.
2010 MKZ(378)
Owners Guide, 1st Printing
USA(fus)
Instrument Cluster
16
The sequence of the system check report is as follows:
1. XXX% OIL LIFE
2. ALL DOORS CLOSED
3. TRUNK CLOSED
4. BLIND SPOT SYSTEM (if equipped)
5. CROSS TRAFFIC SYSTEM (if equipped)
6. BRAKE SYSTEM
7. FUEL LEVEL
Oil Life XXX%
An oil change is required whenever indicated by the message center and
according to the recommended maintenance schedule. USE ONLY
RECOMMENDED ENGINE OILS.
To reset the oil monitoring system to 100% after each oil change
(approximately 7,500 miles [12,000 km] or 12 months) perform the
following:
1. Press and release the SETUP
control to display “OIL LIFE XXX%
HOLD RESET = NEW”.
2. Press and hold the RESET
control for two seconds and release.
Oil life is set to 100% and “OIL LIFE
SET TO 100%” is displayed.
Note:To change oil life 100% miles value from 7,500 miles (12,000 km)
or 12 months to another value, proceed to Step 3.
3. Once “OIL LIFE SET TO XXX%” is displayed, release and press the
RESET control switch to change the Oil Life Start Value. Each release
and press will reduce the value by 10%.
Note:Oil life start value of 100% equals 7,500 miles (12,000 km) or
12 months. For example, setting oil life start value to 60% sets the oil
life start value to 4,500 miles (7,200 km) and 219 days.
2010 MKZ(378)
Owners Guide, 1st Printing
USA(fus)
Instrument Cluster
22
Language
1. Select this function from the
SETUP menu for the current
language to be displayed.
2. Waiting four seconds or pressing
the RESET control cycles the
message center through each of the language choices.
Selectable languages are English, Spanish, or French.
3. Press and hold the RESET control for two seconds to set the language
choice.
System warnings
System warnings alert you to possible problems or malfunctions in your
vehicle’s operating systems.
In the event of a multiple warning situation, the message center will
cycle the display to show all warnings by displaying each one for several
seconds.
The message center will display the last selected feature if there are no
more warning messages. This allows you to use the full functionality of
the message center after you acknowledge the warning by pressing the
RESET control and clearing the warning message.
Warning messages that have been reset are divided into three categories:
•They will not disappear until a condition is changed.
•They will reappear on the display 10 minutes from the reset.
•They will not reappear until an ignition off/on cycle has been
completed.
This acts as a reminder that these warning conditions still exist within
the vehicle.
Warnings that return after 10 minutes:
PARK BRAKE ENGAGED— Displayed when the park brake is
engaged. If the warning stays on after the park brake is off, contact your
authorized dealer as soon as possible.
CHECK BRAKE SYSTEM— Displayed when the brake system needs
servicing. If the warning stays on or continues to come on, contact your
authorized dealer as soon as possible.
2010 MKZ(378)
Owners Guide, 1st Printing
USA(fus)
Instrument Cluster
25
Warnings that return after the ignition key is turned from off to
on:
DRIVER DOOR AJAR— Displayed when the driver’s door is not
completely closed.
PASSENGER DOOR AJAR— Displayed when the passenger side door
is not completely closed.
REAR LEFT DOOR AJAR— Displayed when the rear left door is not
completely closed.
REAR RIGHT DOOR AJAR— Displayed when the rear right door is
not completely closed.
FUEL LEVEL LOW— Displayed as an early reminder of a low fuel
condition.
CHECK FUEL FILL INLET— Displayed when the fuel fill inlet may
not be properly closed. Refer toEasy Fuel™ “no cap” fuel systemin
theMaintenance and Specificationschapter.
BRAKE FLUID LEVEL LOW— Indicates the brake fluid level is low
and the brake system should be inspected immediately. Refer toBrake
fluidin theMaintenance and Specificationschapter.
CHECK PARK AID (if equipped)— Displayed when the transmission
is in R (Reverse) and the Reverse Sensing System (Park Aid) is disabled.
Refer toReverse Sensing System (Park Aid)in this section to enable.
LOW TIRE PRESSURE— Displayed when one or more tires on your
vehicle have low tire pressure. Refer toInflating your tiresin theTires,
Wheels and Loadingchapter.
TIRE PRESSURE MONITOR FAULT— Displayed when the Tire
Pressure Monitoring System is malfunctioning. If the warning stays on or
continues to come on, have the system inspected by your authorized
dealer.
TIRE PRESSURE SENSOR FAULT— Displayed when a tire pressure
sensor is malfunctioning, or your spare tire is in use. For more
information on how the system operates under these conditions, refer to
Tire Pressure Monitoring System (TPMS)in theTires, Wheels and
Loadingchapter. If the warning stays on or continues to come on, have
the system inspected by your authorized dealer.
TRUNK AJAR— Displayed when the trunk is not completely closed.
2010 MKZ(378)
Owners Guide, 1st Printing
USA(fus)
Instrument Cluster
26