2010 LINCOLN MKZ change time

procedure outlined on the first page of theCustomer Assistancesection,
you may be eligible to participate in the BBB AUTO LINE program.
The BBB AUTO LINE program consists of two parts – mediation and
arbitration. During mediation, a representative of the BBB will contact
both you and Ford Motor Company to explore options for settlement of
the claim. If an agreement is not reached during mediation and your
claim is eligible, you may participate in the arbitration process. An
arbitration hearing will be scheduled so that you can present your case
in an informal setting before an impartial person. The arbitrator will
consider the testimony provided and make a decision after the hearing.
You are not bound by the decision, but should you choose to accept the
BBB AUTO LINE decision, Ford must abide by the accepted decision as
well. Disputes submitted to the BBB AUTO LINE program are usually
decided within forty days after you file your claim with the BBB.
BBB AUTO LINE Application: Using the information provided below,
please call or write to request a program application. You will be asked
for your name and address, general information about your new vehicle,
information about your warranty concerns, and any steps you have
already taken to try to resolve them. A Customer Claim Form will be
mailed that will need to be completed, signed and returned to the BBB
along with proof of ownership. Upon receipt, the BBB will review the
claim for eligibility under the Program Summary Guidelines.
You can get more information by calling BBB AUTO LINE at
1-800-955-5100, or writing to:
BBB AUTO LINE
4200 Wilson Boulevard, Suite 800
Arlington, Virginia 22203–1833
BBB AUTO LINE applications can also be requested by calling the Ford
Motor Company Customer Relationship Center at 1-800-392-3673.
Note:Ford Motor Company reserves the right to change eligibility
limitations, modify procedures, or to discontinue this process at any time
without notice and without obligation.
UTILIZING THE MEDIATION/ARBITRATION PROGRAM
(CANADA ONLY)
For vehicles delivered to authorized Canadian dealers. In those cases
where you continue to feel that the efforts by Ford of Canada and the
authorized dealer to resolve a factory-related vehicle service concern
have been unsatisfactory, Ford of Canada participates in an impartial
third party mediation/arbitration program administered by the Canadian
Motor Vehicle Arbitration Plan (CAMVAP).
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Keep a record for at least one month and record the type of driving (city
or highway). This will provide an accurate estimate of the vehicle’s fuel
economy under current driving conditions. Additionally, keeping records
during summer and winter will show how temperature impacts fuel
economy. In general, lower temperatures give lower fuel economy.
Driving style — good driving and fuel economy habits
Give consideration to the lists that follow and you may be able to change
a number of variables and improve your fuel economy.
Habits
•Smooth, moderate operation can yield up to 10% savings in fuel.
•Steady speeds without stopping will usually give the best fuel
economy.
•Idling for long periods of time (greater than one minute) may waste
fuel.
•Anticipate stopping; slowing down may eliminate the need to stop.
•Sudden or hard accelerations may reduce fuel economy.
•Slow down gradually.
•Driving at reasonable speeds (traveling at 55 mph [88 km/h] uses 15%
less fuel than traveling at 65 mph [105 km/h]).
•Revving the engine before turning it off may reduce fuel economy.
•Using the air conditioner or defroster may reduce fuel economy.
•You may want to turn off the speed control in hilly terrain if
unnecessary shifting between the top gears occurs. Unnecessary
shifting of this type could result in reduced fuel economy.
•Warming up a vehicle on cold mornings is not required and may
reduce fuel economy.
•Resting your foot on the brake pedal while driving may reduce fuel
economy.
•Combine errands and minimize stop-and-go driving.
Maintenance
•Keep tires properly inflated and use only recommended size.
•Operating a vehicle with the wheels out of alignment will reduce fuel
economy.
•Use recommended engine oil. Refer toMaintenance product
specifications and capacitiesin this chapter.
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Maintenance and Specifications
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BRAKE FLUID
The fluid level will drop slowly as
the brakes wear, and will rise when
the brake components are replaced.
Fluid levels between the “MIN” and
“MAX” lines are within the normal
operating range; there is no need to
add fluid. If the fluid levels are
outside of the normal operating
range the performance of the
system could be compromised; seek
service from your authorized dealer
immediately.
TRANSMISSION FLUID
Checking 6–speed automatic transmission fluid
Refer to yourscheduled maintenance informationfor scheduled
intervals for fluid checks and changes. Your transmission does not
consume fluid. However, the fluid level should be checked if the
transmission is not working properly, i.e., if the transmission slips or
shifts slowly or if you notice some sign of fluid leakage.
Checking automatic transmission fluid at normal operating
temperature (140°F-158°F [60°C-70°C])
Automatic transmission fluid expands when warmed. To obtain an
accurate fluid check, drive the vehicle until it is warmed up
(approximately 20 miles [30 km]) until the engine coolant gauge
indicates normal operating temperature. If your vehicle has been
operated for an extended period at high speeds, in city traffic
during hot weather or pulling a trailer, the vehicle should be
turned off for about 30 minutes to allow fluid to cool before
checking.
1. Drive the vehicle 20 miles (30 km) or until the coolant gauge indicates
normal operating temperature.
2. Park the vehicle on a level surface and engage the parking brake.
3. With the parking brake engaged and your foot on the brake pedal,
start the engine and move the gearshift lever through all of the gear
ranges. Allow sufficient time for each gear to engage (approximately
10–15 seconds in each position).
4. Move the gearshift lever to P (Park) and leave the engine running.
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Item Capacity Ford part nameFord part number /
Ford specification
Power Transfer Unit
(PTU) fluid (AWD)
4
12 ounces (0.35L)Motorcraft SAE 75W-140
Synthetic Rear Axle
LubricantXY-75W140-QL /
WSL-M2C192-A
Windshield washer fluid 4.75 quarts (4.5L)Motorcraft Premium
Windshield Washer
ConcentrateZC-32-A /
WSB-M8B16-A2
Fuel tank (FWD )17.5 gallons
(66.2L)——
Fuel tank (AWD)16.5 gallons
(62.5L)——
1Use of synthetic or synthetic blend motor oil is not mandatory. Engine oil need only meet the
requirements of Ford specification WSS-M2C930-A and the API Certification mark.2Add the coolant type originally equipped in your vehicle.3Indicates only approximate dry-fill capacity. Some applications may vary based on cooler size and
if equipped with an in-tank cooler. The amount of transmission fluid and fluid level should be set
by the indication on the dipstick’s normal operating range.4The Power Transfer Unit is lubricated for life with synthetic lube. Lubricant levels are not to be
checked or changed unless a leak is suspected or repair required. Replace Power Transfer Unit
lubricant with specified synthetic lubricant anytime the unit is submerged in water.
See your authorized dealer for fluid level checking or filling of the Power Transfer Unit.
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fail-safe cooling .......................284
idle speed control ...................278
lubrication specifications .......302
refill capacities ........................302
service points ..........................272
starting after a collision .........233
Engine block heater .................201
Engine oil ..................................274
change oil soon warning,
message center .......................274
checking and adding ..............274
dipstick ....................................274
filter, specifications ........277, 301
recommendations ...................277
refill capacities ........................302
specifications ..........................302
Event data recording ....................7
Exhaust fumes ..........................201
F
Fail safe cooling ........................284
Floor mats ...................................87
Fluid capacities .........................302
Fog lamps ....................................54
Four-Wheel Drive vehicles
driving off road .......................226
Fuel ............................................286
calculating fuel
economy ............................20, 291
cap ...........................................288
capacity ...................................302
choosing the right fuel ...........289
comparisons with EPA fuel
economy estimates .................294
detergent in fuel .....................290
filler funnel .............................290
filling your vehicle with
fuel ...........................286, 288, 291filter, specifications ........285, 301
fuel pump shut-off switch .....233
improving fuel economy ........291
octane rating ...................289, 305
quality ......................................289
running out of fuel .........248, 290
safety information relating to
automotive fuels .....................286
Fuel pump shut-off switch .......233
Fuses ..................................234–235
G
Gas cap (see Fuel cap) ............288
Gas mileage (see Fuel
economy) ...................................291
Gauges .........................................17
H
Hazard flashers .........................233
Headlamps ...................................53
aiming ........................................56
autolamp system .......................53
bulb specifications ....................59
daytime running lights .............54
flash to pass ..............................55
high beam .................................55
replacing bulbs .........................61
turning on and off ....................53
Heating
heating and air conditioning
system .................................45, 48
Homelink wireless control
system ..........................................83
Hood ..........................................271
I
Ignition ...............................198, 305
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Index
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