
FUEL PUMP SHUT-OFF SWITCH
This device stops the electric fuel pump from sending fuel to the engine
when your vehicle has had a substantial jolt.
After an accident, if the engine cranks but does not start, this switch
may have been activated.
This switch is located behind a
panel on the left side of the cargo
area.
To reset the switch:
1. Turn the ignition to off.
2. Check the fuel system for leaks.
3. If no leaks are apparent, reset the
switch by pressing in on the reset
button.
4. Turn the ignition to on.
5. Wait a few seconds and return
the key to off.
6. Make another check for leaks.
7. If no leaks are apparent, restart
the vehicle.
FUSES AND RELAYS
Fuses
If electrical components in the
vehicle are not working, a fuse may
have blown. Blown fuses are
identified by a broken wire within
the fuse. Check the appropriate
fuses before replacing any electrical
components.
Note:Always replace a fuse with one that has the specified amperage
rating. Using a fuse with a higher amperage rating can cause severe wire
damage and could start a fire.
15
Roadside Emergencies
231
2010 MKX(mkx)
Owners Guide(own2002), 1st Printing
USA(fus)

Fuse/Relay
LocationFuse Amp
RatingProtected Circuits
16 30A** Front heated seats
17 20A** Cigar lighter/Power point
18 20A** Panoramic moon roof
19 — Fuel pump diode
20 — Powertrain control module (PCM) relay
21 7.5A* PCM – keep alive power
22 — Trailer tow left stop/turn lamp relay
23 — One-touch integrated start diode
24 10A* Trailer tow left stop/turn lamp
25 — Rear seat release relay
26 — Fuel pump relay
27 10A* Rear seat release
28 15A* Heated mirror
29 — Heated mirror relay
30 15A* Vehicle power 1
31 10A* Vehicle power 3
32 10A* Vehicle power 2
33 15A* Vehicle power 4
34 — Not used
35 10A* A/C clutch
36 — Not used
37 — A/C clutch relay
38 — Rear window defroster relay
39 40A** Rear window defroster
40 — Not used
41 30A** Starter
42 — Starter relay
43 — Backup lamp relay
44 10A* Backup lamps
45 — Not used
46 10A* Trailer tow right stop/turn lamp
Roadside Emergencies
237
2010 MKX(mkx)
Owners Guide(own2002), 1st Printing
USA(fus)

Fuse/Relay
LocationFuse Amp
RatingProtected Circuits
47 — Trailer tow right stop/turn lamp relay
48 — Run/start relay
49 10A* PCM ISPR
50 10A* ABS Run/start
51 5A* Adaptive lighting
52 5A* Fuel pump diode feed
53 30A** Passenger compartment fuse panel
run/start
54 — Not used
55 — Not used
56 — A/C clutch diode
57 40A** Anti-lock brake system valves
58 30A** Front wipers
59 30A** Power liftgate
60 30A** Driver power seat/memory module
61 30A** Passenger power seat
62 — Not used
63 40A** Blower motor
64 20A** Cigar lighter/Power point
65 20A** Cigar lighter/Power point
66 20A** Cigar lighter/Power point
67 — Not used
68 15A* Fuel pump
69 — Not used
70 — Not used
71 10A* Brake on/off switch (brake lights)
72 — Not used
* Mini Fuses ** Cartridge Fuses
Roadside Emergencies
238
2010 MKX(mkx)
Owners Guide(own2002), 1st Printing
USA(fus)

3. Connect the negative (-) cable to the negative (-) terminal of the
assisting battery.
4. Make the final connection of the negative (-) cable to an exposed
metal part of the stalled vehicle’s engine, away from the battery and the
carburetor/fuel injection system.
Note:Do not attach the negative (-) cable to fuel lines, engine rocker
covers, the intake manifold or electrical components asgrounding
points.
WARNING:Do not connect the end of the second cable to the
negative (-) terminal of the battery to be jumped. A spark may
cause an explosion of the gases that surround the battery.
5. Ensure that the cables are clear of fan blades, belts, moving parts of
both engines, or any fuel delivery system parts.
+–+–
+–+–
Roadside Emergencies
248
2010 MKX(mkx)
Owners Guide(own2002), 1st Printing
USA(fus)

UTILIZING THE MEDIATION/ARBITRATION PROGRAM
(CANADA ONLY)
For vehicles delivered to authorized Canadian dealers. In those cases
where you continue to feel that the efforts by Ford of Canada and the
authorized dealer to resolve a factory-related vehicle service concern
have been unsatisfactory, Ford of Canada participates in an impartial
third party mediation/arbitration program administered by the Canadian
Motor Vehicle Arbitration Plan (CAMVAP).
The CAMVAP program is a straight-forward and relatively speedy
alternative to resolve a disagreement when all other efforts to produce a
settlement have failed. This procedure is without cost to you and is
designed to eliminate the need for lengthy and expensive legal
proceedings.
In the CAMVAP program, impartial third-party arbitrators conduct
hearings at mutually convenient times and places in an informal
environment. These impartial arbitrators review the positions of the
parties, make decisions and, when appropriate, render awards to resolve
disputes. CAMVAP decisions are fast, fair, and final as the arbitrator’s
award is binding both to you and Ford of Canada.
CAMVAP services are available in all territories and provinces. For more
information, without charge or obligation, call your CAMVAP Provincial
Administrator directly at 1-800-207-0685.
GETTING ASSISTANCE OUTSIDE THE U.S. AND CANADA
Before exporting your vehicle to a foreign country, contact the
appropriate foreign embassy or consulate. These officials can inform you
of local vehicle registration regulations and where to find unleaded fuel.
If you cannot find unleaded fuel or can only get fuel with an anti-knock
index lower than is recommended for your vehicle, contact a regional
office or owner relations/customer relationship office.
The use of leaded fuel in your vehicle without proper conversion may
damage the effectiveness of your emission control system and may cause
engine knocking or serious engine damage. Ford Motor Company/Ford of
Canada is not responsible for any damage caused by use of improper
fuel. Using leaded fuel may also result in difficulty importing your vehicle
back into the U.S.
Customer Assistance
257
2010 MKX(mkx)
Owners Guide(own2002), 1st Printing
USA(fus)

WASHING THE EXTERIOR
Wash your vehicle regularly with cool or lukewarm water and a neutral
pH shampoo, such as Motorcraft Detail Wash (ZC-3-A), which is available
from your authorized dealer.
•Never use strong household detergents or soap, such as dish washing
or laundry liquid. These products can discolor and spot painted
surfaces.
•Never wash a vehicle that is “hot to the touch” or during exposure to
strong, direct sunlight.
•Always use a clean sponge or car wash mitt with plenty of water for
best results.
•Dry the vehicle with a chamois or soft terry cloth towel in order to
eliminate water spotting.
•It is especially important to wash the vehicle regularly during the
winter months, as dirt and road salt are difficult to remove and cause
damage to the vehicle.
•Immediately remove items such as gasoline, diesel fuel, bird droppings
and insect deposits because they can cause damage to the vehicle’s
paintwork and trim over time. Use Motorcraft Bug and Tar Remover
(ZC-42) which is available from your authorized dealer.
•Remove any exterior accessories, such as antennas, before entering a
car wash.
•Suntan lotions and insect repellents can damage any painted
surface; if these substances come in contact with your vehicle,
wash off as soon as possible.
Exterior chrome
•Wash the vehicle first, using cool or lukewarm water and a neutral pH
shampoo, such as Motorcraft Detail Wash (ZC-3-A).
•Use Motorcraft Custom Bright Metal Cleaner (ZC-15), available from
your authorized dealer. Apply the product as you would a wax to
clean bumpers and other chrome parts; allow the cleaner to dry for a
few minutes, then wipe off the haze with a clean, dry rag.
•Never use abrasive materials such as steel wool or plastic pads
as they can scratch the chrome surface.
•After polishing chrome bumpers, apply a coating of Motorcraft
Premium Liquid Wax (ZC-53-A), available from your authorized dealer,
or an equivalent quality product to help protect from environmental
effects.
Cleaning
260
2010 MKX(mkx)
Owners Guide(own2002), 1st Printing
USA(fus)

WAXING
•Wash the vehicle first.
•Do not use waxes that contain abrasives; use Motorcraft Premium
Liquid Wax (ZC-53-A), which is available from your authorized dealer,
or an equivalent quality product.
•Do not allow paint sealant to come in contact with any non-body
(low-gloss black) colored trim, such as grained door handles, roof
racks, bumpers, side moldings, mirror housings or the windshield cowl
area. The paint sealant will “gray” or stain the parts over time.
PAINT CHIPS
Your authorized dealer has touch-up paint to match your vehicle’s color.
Take your color code (printed on a sticker in the driver’s door jamb) to
your authorized dealer to ensure you get the correct color.
•Remove particles such as bird droppings, tree sap, insect deposits, tar
spots, road salt and industrial fallout before repairing paint chips.
•Always read the instructions before using the products.
ALUMINUM WHEELS AND WHEEL COVERS
Aluminum wheels and wheel covers are coated with a clearcoat paint
finish. In order to maintain their shine:
•Clean weekly with Motorcraft Wheel and Tire Cleaner (ZC-37-A),
which is available from your authorized dealer. Heavy dirt and brake
dust accumulation may require agitation with a sponge. Rinse
thoroughly with a strong stream of water.
•Never apply any cleaning chemical to hot or warm wheel rims or
covers.
•Some automatic car washes may cause damage to the finish on your
wheel rims or covers. Chemical-strength cleaners, or cleaning
chemicals, in combination with brush agitation to remove brake dust
and dirt, could wear away the clearcoat finish over time.
•Do not use hydrofluoric acid-based or high caustic-based wheel
cleaners, steel wool, fuels or strong household detergent.
•To remove tar and grease, use Motorcraft Bug and Tar Remover
(ZC-42), available from your authorized dealer.
Cleaning
261
2010 MKX(mkx)
Owners Guide(own2002), 1st Printing
USA(fus)

WINDOWS AND WIPER BLADES
The windshield, rear and side windows and the wiper blades should be
cleaned regularly. If the wipers do not wipe properly, substances on the
vehicle’s glass or the wiper blades may be the cause. These may include
hot wax treatments used by commercial car washes, water repellent
coatings, tree sap, or other organic contamination; these contaminants
may cause squeaking or chatter noise from the blades, and streaking and
smearing of the windshield. To clean these items, follow these tips:
•The windshield, rear windows and side windows may be cleaned with
a non-abrasive cleaner such as Motorcraft Ultra-Clear Spray Glass
Cleaner (ZC-23), available from your authorized dealer.
•The wiper blades can be cleaned with isopropyl (rubbing) alcohol or
Motorcraft Premium Windshield Washer Concentrate (ZC-32-A),
available from your authorized dealer. This washer fluid contains
special solution in addition to alcohol which helps to remove the hot
wax deposited on the wiper blade and windshield from automated car
wash facilities. Be sure to replace wiper blades when they appear
worn or do not function properly.
•Do not use abrasives, as they may cause scratches.
•Do not use fuel, kerosene, or paint thinner to clean any parts.
If you cannot remove those streaks after cleaning with the glass cleaner
or if the wipers chatter and move in a jerky motion, clean the outer
surface of the windshield and the wiper blades using a sponge or soft
cloth with a neutral detergent or mild-abrasive cleaning solution. After
cleaning, rinse the windshield and wiper blades with clean water. The
windshield is clean if beads do not form when you rinse the windshield
with water.
Do not use sharp objects, such as a razor blade, to clean the
inside of the rear window or to remove decals, as it may cause
damage to the rear window defroster’s heated grid lines.
PANORAMIC ROOF DEFLECTOR (IF EQUIPPED)
Vacuum the wind deflector cloth to remove insects & loose dirt. Clean
with Motorcraft Professional Strength Carpet & Upholstery Cleaner
(ZC-54).
Cleaning
263
2010 MKX(mkx)
Owners Guide(own2002), 1st Printing
USA(fus)