2010 LINCOLN MKX phone

Radio Display Condition Action Required
NO SIGNAL Loss of signal from
the SIRIUS satellite or
SIRIUS tower to the
vehicle antenna.You are in a location
that is blocking the
SIRIUS signal (i.e.,
tunnel, under an
overpass, dense foliage,
etc). The system is
working properly. When
you move into an open
area, the signal should
return.
UPDATING Update of channel
programming in
progress.No action required. The
process may take up to
three minutes.
CALL SIRIUS
1–888–539–7474Satellite service has
been deactivated by
SIRIUS Satellite
Radio.Call SIRIUS at
1–888–539–7474 to
re-activate or resolve
subscription issues.
NAVIGATION SYSTEM (IF EQUIPPED)
Your vehicle may be equipped with a navigation system. Refer to the
Navigation Systemsupplement for further information.
SYNC
Your vehicle is equipped with SYNC, a hands-free communications and
entertainment system with special phone and media features. For more
information, please refer to theSYNCsupplement or to theSYNC
section in theNavigation Systemsupplement (if equipped).
Entertainment Systems
39
2010 MKX(mkx)
Owners Guide(own2002), 1st Printing
USA(fus)

STEERING WHEEL CONTROLS
These controls allow you to operate some radio control features.
Radio control features
– VOL + (Volume):Press to
decrease or increase the volume.
(Seek):Press to select
the previous/next radio station
preset, CD track or satellite radio
station preset depending on which
media mode you are in.
MEDIA:Press repeatedly to select:
•AM, FM1, FM2 or CD
•SAT1, SAT2 or SAT3 (Satellite radio mode)
•LINE IN (Auxiliary input jack)
SYNCsystem hands free
control features
Press
briefly to use the voice
command feature. You will hear a
tone and LISTENING will appear in
the radio display. Press and
hold
to exit voice command.
Press
to activate phone mode or
answer a phone call. Press VOL + or
to adjust volume. Press and
hold
to end a call or exit phone mode.
Press
to scroll through various menus and selections. Press
OK to confirm your selection.
For further information on the SYNCsystem, refer to theSYNC
supplement.
Driver Controls
67
2010 MKX(mkx)
Owners Guide(own2002), 1st Printing
USA(fus)

Navigation system/SYNChands
free control features (if
equipped)
Press
control briefly until the
voice
icon appears on the
Navigation display to use the voice
command feature.
Press
to activate phone mode or
answer a phone call. Press VOL + or
to adjust volume. Press and
hold
to exit phone mode or end a call.
For further information on the Navigation system/SYNCsystem, refer to
theNavigationandSYNCsupplements.
PANORAMIC VISTA ROOF™ AND POWER SUNSHADES
(IF EQUIPPED)
The panoramic Vista Roof™ and power sunshade controls are located on
the overhead console.
WARNING:Do not let children play with the panoramic Vista
Roof™ and power sunshade or leave children unattended in the
vehicle. They may seriously hurt themselves.
WARNING:When closing the panoramic Vista Roof™ and
power sunshade, you should verify that it is free of obstructions
and ensure that children and/or pets are not in the proximity of the
panoramic Vista Roof™ and power sunshade opening.
Note:Do not attempt to move the panoramic power sunshades manually
or sunshade damage or malfunction may occur. The sunshade track clips
are designed to release the sunshade crossbar in order to prevent
damage to the system. If this occurs the sunshade crossbar ends may
just need to be slid back into position to regain proper function. See
your authorized dealer for proper panoramic Vista Roof™ or sunshade
operating, diagnostic or repair instructions.
Note:The same
control operates both the sunshades and the
panoramic Vista Roof™.
Driver Controls
68
2010 MKX(mkx)
Owners Guide(own2002), 1st Printing
USA(fus)

WARNING:To reduce the risk of possible serious injury:
Do not stow objects in seat back map pocket (if equipped) or
hang objects off seat back if a child is in the front passenger seat.
Do not place objects underneath the front passenger seat or between
the seat and the center console (if equipped).
Check the “passenger airbag off” or “pass airbag off” indicator lamp for
proper airbag status.
Failure to follow these instructions may interfere with the front
passenger seat sensing system.
In case there is a problem with the
front passenger sensing system, the
airbag readiness light in the
instrument cluster will stay lit.
If the airbag readiness light is lit, do the following:
The driver and/or adult passengers should check for any objects that
may be lodged underneath the front passenger seat or cargo interfering
with the seat.
If objects are lodged and/or cargo is interfering with the seat; please take
the following steps to remove the obstruction:
•Pull the vehicle over.
•Turn the vehicle off.
•Driver and/or adult passengers should check for any objects lodged
underneath the front passenger seat or cargo interfering with the seat.
•Remove the obstruction(s) (if found).
•Restart the vehicle.
•Wait at least two minutes and verify that the airbag readiness light is
no longer illuminated
•If the airbag readiness light remains illuminated, this may or may/not
be a problem due to the front passenger sensing system.
DO NOT attempt to repair or service the system; take your vehicle
immediately to an authorized dealer.
If it is necessary to modify an advanced front airbag system to
accommodate a person with disabilities, contact the Ford Customer
Relationship Center at the phone number shown in theCustomer
Assistancesection of thisOwner’s Guide.
Seating and Safety Restraints
142
2010 MKX(mkx)
Owners Guide(own2002), 1st Printing
USA(fus)

GETTING THE SERVICES YOU NEED
Warranty repairs to your vehicle must be performed by an authorized
Ford, Lincoln, or Mercury dealer. While any authorized dealer handling
your vehicle line will provide warranty service, we recommend you
return to your selling authorized dealer who wants to ensure your
continued satisfaction.
Please note that certain warranty repairs require special training and/or
equipment, so not all authorized dealers are authorized to perform all
warranty repairs. This means that, depending on the warranty repair
needed, you may have to take your vehicle to another authorized dealer.
A reasonable time must be allowed to perform a repair after taking your
vehicle to the authorized dealer. Repairs will be made using Ford or
Motorcraft parts, or remanufactured or other parts that are authorized by
Ford.
Away from home
If you are away from home when your vehicle needs service, contact the
Ford Customer Relationship Center or use the online resources listed
below to find the nearest authorized dealer.
In the United States:
Mailing address
Ford Motor Company
Customer Relationship Center
P.O. Box 6248
Dearborn, MI 48121
Telephone
1-800-392-3673 (FORD)
(TDD for the hearing impaired: 1-800-232-5952)
Online
Additional information and resources are available online at
www.genuineservice.com.
•U.S. dealer locator by Dealer Name, City/State, or Zip Code
•Owner Guides
•Maintenance Schedules
•Recalls
•Ford Extended Service Plans
•Ford Genuine Accessories
•Service specials and promotions.
Customer Assistance
253
2010 MKX(mkx)
Owners Guide(own2002), 1st Printing
USA(fus)

In Canada:
Mailing address (Ford vehicles)
Customer Relationship Centre
Ford Motor Company of Canada, Limited
P.O. Box 2000
Oakville, Ontario L6J 5E4
Telephone
1-800-565-3673 (FORD)
Online
www.ford.ca
Mailing address (Lincoln vehicles)
Lincoln Centre
Ford Motor Company of Canada, Limited
P.O. Box 2000
Oakville, Ontario L6J 5E4
Telephone
1-800-387-9333
Online
www.lincolncanada.com
Additional assistance
If you have questions or concerns, or are unsatisfied with the service you
are receiving, follow these steps:
1. Contact your Sales Representative or Service Advisor at your
selling/servicing authorized dealer.
2. If your inquiry or concern remains unresolved, contact the Sales
Manager, Service Manager or Customer Relations Manager.
3. If you require assistance or clarification on Ford Motor Company
policies, please contact the Ford Customer Relationship Center
In order to help you serve you better, please have the following
information available when contacting a Customer Relationship Center:
•Vehicle Identification Number (VIN)
•Your telephone number (home and business)
•The name of the authorized dealer and city where located
•The vehicle’s current odometer reading
In some states, you must directly notify Ford in writing before pursuing
remedies under your state’s warranty laws. Ford is also allowed a final
repair attempt in some states.
Customer Assistance
254
2010 MKX(mkx)
Owners Guide(own2002), 1st Printing
USA(fus)

If your vehicle must be serviced while you are traveling or living in
Central America, the Caribbean, or the Middle East, contact the nearest
authorized dealer. If the authorized dealer cannot help you, contact:
FORD MOTOR COMPANY
FORD EXPORT OPERATIONS
1555 Fairlane Drive
Fairlane Business Park #3
Allen Park, Michigan 48101
U.S.A.
Telephone: (313) 594-4857
FAX: (313) 390-0804
Email: [email protected]
If you are in another foreign country, contact the nearest authorized
dealer. If the authorized dealer employees cannot help you, they can
direct you to the nearest Ford affiliate office.
If you buy your vehicle in North America and then relocate outside of
the U.S. or Canada, register your vehicle identification number (VIN) and
new address with Ford Motor Company Export Operations.
Customers in the U.S. should call 1-800-392-3673.
ORDERING ADDITIONAL OWNER’S LITERATURE
To order the publications in this portfolio, contact Helm, Incorporated at:
HELM, INCORPORATED
P.O. Box 07150
Detroit, Michigan 48207
Or to order a free publication catalog, call toll free: 1-800-782-4356
Monday-Friday 8:00 a.m. - 6:00 p.m. EST
Helm, Incorporated can also be reached by their website:
www.helminc.com.
(Items in this catalog may be purchased by credit card, check or
money order.)
Obtaining a French Owner’s Guide
French Owner’s Guides can be obtained from your authorized dealer or
by writing to:
Ford Motor Company of Canada, Limited
Service Publications CHQ202
The Canadian Road
P.O. Box 2000
Oakville, ON, Canada
L6J 5E4
Customer Assistance
258
2010 MKX(mkx)
Owners Guide(own2002), 1st Printing
USA(fus)

Peace of mind
Remote start
Keyless entry keypad
Cargo security shade
Wheel locks
For maximum vehicle performance, keep the following information in
mind when adding accessories or equipment to your vehicle:
•When adding accessories, equipment, passengers and luggage to your
vehicle, do not exceed the total weight capacity of the vehicle or of
the front or rear axle (GVWR or GAWR as indicated on the Safety
Compliance Certification label). Consult your authorized dealer for
specific weight information.
•The Federal Communications Commission (FCC) and Canadian Radio
Telecommunications Commission (CRTC) regulate the use of mobile
communications systems — such as two-way radios, telephones and
theft alarms - that are equipped with radio transmitters. Any such
equipment installed in your vehicle should comply with FCC or CRTC
regulations and should be installed only by a qualified service
technician.
•Mobile communications systems may harm the operation of your
vehicle, particularly if they are not properly designed for automotive
use.
•To avoid interference with other vehicle functions, such as anti-lock
braking systems, amateur radio users who install radios and antennas
onto their vehicle should not locate the Amateur Radio Antennas in
the area of the driver’s side hood.
•Electrical or electronic accessories or components that are added to
the vehicle by the authorized dealer or the owner may adversely affect
battery performance and durability.
Accessories
307
2010 MKX(mkx)
Owners Guide(own2002), 1st Printing
USA(fus)