Frequently asked questions (FAQs)
How do I turn off the system?
Press and hold the volume control for at least three seconds.
How do I recover after accidental language re-set?
1. Press the MENU hard button.
2. Select the ‘Feedback settings’/Retour/Reaccion tab on the touchscreen.
3. Press the ‘English’/Anglais/Ingles button to reset language to English.
4. Press the ‘Spanish’/Espanol/Espanol button to reset language to
Spanish.
5. Press the ‘French’/Francais/Frances button to reset language to
French.
Or, you can also turn vehicle off to restart system. Then from the
DISCLAIMER screen, select the desired language before pressing ‘Agree’.
Troubleshooting
Symptoms Possible Cause Action
Focus Error System unable to play
reproduced disc.Contact your
authorized dealer.
Bad Disc Disc was inserted
upside down or the
system is unable to
read the information
in the disc.The mechanism will
automatically eject
disc.
Track Error The system is unable
to reproduce a corrupt
MP3 file.The system will skip
the corrupted track.
Invalid Disc Detected Dirty CD/DVD or
unsupported formatWipe the CD/DVD with
a dry, soft cloth from
the center to the outer
edge of the disc.
Error. PINs did not
match. Please re-enter.
(Popup window)A different PIN was
entered to unlock the
system for valet mode.Press OK and try
entering PIN again. If
unable, contact your
authorized dealer.
Invalid PIN. Please
Re-enter. (Popup
window)System does not
recognize PIN as valid.Press OK and enter
different PIN to lock
the system.
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Satellite radio reception factors:Your satellite radio antenna is
located on the roof of your vehicle as this provides the best location for
an unobstructed, open view of the sky. Factors that can affect satellite
radio reception performance are:
•Antenna Obstructions: For optimal reception performance, keep the
antenna clear of snow and ice build-up and keep luggage and other
material as far away from the antenna as possible.
•Terrain: Hills, mountains, tall buildings, bridges, tunnels, freeway
overpasses, parking garages, dense tree foliage and thunderstorms can
interfere with your reception.
•Station overload: When you pass a ground based broadcast repeating
tower, a stronger signal may overtake a weaker one and result in an
audio mute.
You will hear an audio mute when there is a satellite radio signal
interference. Your display may show ACQUIRING...toindicatethe
interference.
Satellite Radio Electronic Serial Number (ESN):When
communicating with SIRIUS, you will need to give your Satellite Radio
ESN Number. This 12 digit Satellite Serial Number is needed to activate,
modify or track your satellite radio account. The ESN is found on the
System Information Screen (SR ESN:XXXXXXXXXXXX). Press the I
hard button (
) and select the ‘System Info’ tab on the touchscreen.
Note:SIRIUSreserves the unrestricted right to change, rearrange, add
or delete programming including canceling, moving or adding particular
channels, and its prices, at any time, with or without notice to you. Ford
Motor Company shall not be responsible for any such programming
changes.
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Quick start
Your family entertainment system includes two headrest-mounted DVD
player/screens, two sets of wireless infrared (IR) headphones and a
wireless infrared (IR) remote control capable of controlling either DVD
player. Both DVD players are capable of playing their own independent
media, or they can both watch the same media.
When in single play mode, the headrest video sources that have been
selected at each headrest will play through the speakers, but no audio is
available through the headphones.
To play a DVD
1. Insert a DVD into the system, label side facing the rear passengers.
The disc slot indicator lights will illuminate. The system will
automatically load the disc and it will begin to play. LOADING will
appear in the screen.
2. If there is already a disc in the system, press the power button on the
DVD system and then press
(Play) to begin to play the disc.
3. Use the bezel controls to play (
) pause (), stop (), or
eject (
) a DVD.
Press
/to access the previous/next chapter. Press and hold for a
fast reverse/forward search.
Note:The system goes into dual play mode when it is turned on. Audio
from the DVD system will not play over the rear two speakers until dual
play mode is turned off. When dual play mode is turned on, the audio
sound plays over the front two speakers until dual play mode is turned
off.
Note:Each headrest monitor is labeled with an identifier (either A or B)
found in the upper right corner of the system.
To watch a DVD playing in the other headrest system:Press MEDIA
repeatedly until the desired system (Monitor A or Monitor B) appears in
the display.
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To play a CD or MP3 disc
The DVD system can play audio CDs, CD-R and CD-R/W, CD-ROM. To
ensure proper disc operation, check the disc for finger prints and
scratches. Clean the disc with a soft cloth, wiping from the center to the
edge.
1. Insert a disc into the system,
label side facing the rear
passengers. The disc slot indicator
lights will illuminate. The system
will automatically load the disc and
it will begin to play. (If it is an MP3,
the MP3 audio disc screen will
display and allow you to access the
folders and files.) The folder, track
and elapsed time will appear in the
status bar. The screen will list the
title, album and file name. Press the arrow controls on the headrest DVD
system to scroll through the folders. When the desired folder is
highlighted, press SEL to confirm the selection.
2. If there is already a disc in the system, press the power button on the
DVD system and then press
(Play) to begin to play the disc.
To play an auxiliary source through the DVD system
The DVD system can be used to connect and play auxiliary electronic
devices (game systems, personal camcorders, video cassette recorders,
etc) and to connect to and access certain files through your USB port.
1. On the front of each monitor,
located behind the left trim cover
panel, is the headphone input jack
(5). This headphone will listen to
the media selected through that
monitor. When you need to make
any adjustments to the media,
volume, etc., ensure that the
monitor-A source is highlighted.
MEDIA
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•USB port (4): To access, ensure that the monitor is already selected
as the media source (Monitor A or Monitor B.) Then, plug in your
flash/thumb drive and it will automatically begin to play. The system
will try to play whatever file it comes to first (slideshow of pictures,
etc). If it is a supported file type, it will play. If it is not supported,
CAN’T PLAY will appear in the monitor. Scroll through the contents on
the rest of the drive using the arrow keys on the DVD headrest or
remote. Press SEL to confirm a selection. Each headrest system
automatically recognizes the audio and video files that are stored and
provides a menu from which to choose the desired selection.
•Wired headphone jack (5): Use for dual play mode
2. Connect an auxiliary audio/video
source (game systems, personal
camcorders, video cassette
recorders, etc.) by connecting RCA
cords (not included) to the RCA
jacks behind the cover panels on the
right corner of the system.
•Yellow (1) — video input
•White (2) — left channel audio
input
•Red (3) — right channel audio input
3. Whatever is plugged in will automatically begin to play on your screen.
If your auxiliary source does not have a video signal, or if the DVD
system does not detect a video signal from the auxiliary source, the
screen will remain black.
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5./(Headphones/Speakers): Press to activate dual play mode on
either headrest system. During dual play mode, the following happens:
a.Rear speakers turn off
b.Headphones become active on both headrest systems.
c.Media sources become available through the DVD systems.
Note:If the system is in dual play mode, you must press the
/
(Headphones/Speakers) button on both headrest systems in order to
return to single play. For more information, please refer toSingle
play/Dual playlater in this section.
6.MEDIA for Monitor A:In Dual Play mode, press MEDIA repeatedly
to select from the possible media sources: (Monitor A, Monitor B, AM,
FM1, FM2, SR1, SR2, SR3 (satellite radio, equipped), Disc, Jukebox (if
equipped) SYNC(if equipped). The selected media type will display on
the screen. When Monitor A is chosen, you can also use the auxiliary
inputs and the USB port on the headrest system.
MEDIA for Monitor B:In Dual Play mode, press MEDIA repeatedly to
select from the possible media sources: (Monitor A, Monitor B). The
selected media type will display on the screen. When Monitor B is
chosen, you can also use the auxiliary inputs and USB port on the
headrest system.
For further information, please refer toSingle play/Dual play.later in
this section.
Note:Each headrest monitor is labeled with an identifier (either A or B)
found in the upper right corner of the system.
7.
(On/Off):Press to turn the system on/off. Power for headrest A is
separate from headrest B.
Note:This also disables dual play. When both headrest systems are
turned off, the system will return to single play mode.
8.Infrared receiver (IR):System sensor which reads the signals from
the remote control and also sends audio signals to the infrared wireless
headphones.
9.LCD screen:This seven inch liquid crystal display (LCD) screen can
be adjusted for easier viewing by children. Pull the top of the screen
panel toward the viewer at the IR receiver/transmitter cover for a better
viewing angle. The screen is hinged at the bottom and pivots to face
downward. Push the screen back in place until it latches to return it to a
stowed position.
Note:Ensure that you do not pull the LCD screen too far forward as it
can cause damage.
10.CD/DVD slot:Insert the disc, label side facing the rear passengers.
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Remote control
Unless otherwise stated, all operations can be carried out with the
remote control. Always point the remote control directly at the player.
Ensure that there are no obstructions between the remote and player.
Press the MON A B control to select either Monitor A or Monitor B.
Note:Each headrest monitor is labeled with an identifier (either A or B)
found in the upper right corner of the system.
Note:Use the remote to adjust the volume levels for wired headphones
for headrest media sources only (DVD, USB port and auxiliary inputs).
To adjust the volume levels on the infrared wireless headphones
(provided with your system), use the rotary volume control on the side
of the headphones.
1.
(On/off):Press to turn each monitor/headrest system on or off.
2.Cursor controls:Use in various active menus to advance the cursor
up/down/left/right. When not in a menu, the left and right cursor controls
decrease and increase the display brightness.
3.DISPLAY:Press to access the on-screen display of title track, chapter
and time elapsed.
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4.RETURN:Press to return to the previous menu screen.
5.SETUP: Press to access the setup menu for each monitor. Refer to
Setup Menulater in this section for more information.
6.MON A/B:Press to select either monitor A or monitor B to be
controlled by the remote control.
7.VOL (Volume):When in Dual Play only, press to increase (
)or
decrease (
) the volume for the wired headphones for headrest media
sources only (DVD, USB port and auxiliary inputs). (Wireless headphone
volume is controlled with the rotary dial on the right ear piece.)
8.Fast Forward/Next:In DVD mode, press and hold for a quick
advance within the DVD. Press and release to advance to the next
chapter. In CD/MP3 mode, press to access the next track. When using a
flash/thumb drive, press to access the next track.
9.Play/Pause:Press to play or pause a DVD, disc or flash/thumb drive
track.
10.TITLE:Press to access the on-screen display of the root DVD disc
menu.
11.STOP:Press to stop the current DVD, disc or flash/thumb drive
track.
12.
/Speaker/Headphone(Single/Dual Play): Press to switch
between Single Play (same media playing through all speakers) and Dual
Play (headphone mode, the rear speakers are muted). You can also press
the 2 and 4 memory presets on the audio system at the same time to
perform the same function.
Note:Whenever either headrest system presses this button, both
systems will automatically go into dual play mode. In order to return to
single play mode, you must press this button on both headrest systems.
13.Numeric Keypad:Use the numeric controls to enter in a specific
CD/MP3 track or DVD chapter to be played.
14.C (Cancel):Press to cancel/clear the numeric input (i.e. chapter
number).
15.MEDIA for Monitor A:In Dual Play mode, press MEDIA repeatedly
to select from the possible media sources: (Monitor A, Monitor B, AM,
FM1, FM2, SR1, SR2, SR3 (satellite radio, equipped), Disc, Jukebox (if
equipped) SYNC(if equipped). The selected media type will display on
the screen. When Monitor A is chosen, you can also use the auxiliary
inputs and the USB port on the headrest system.
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