Read all of the safety and operating instructions before operating the
system and retain for future reference.
Do not attempt to service, repair or modify the Family Entertainment
System (FES). See your dealer.
Do not insert foreign objects into the DVD compartment.
WARNING:Do not leave children unattended in the vehicle and
do not let children operate the system while unsupervised. If
wired headphones or auxiliary systems are used, children may become
entangled in the cords and seriously injure themselves.
WARNING:The front glass on the liquid crystal display (LCD)
flip-down screen may break when hit with a hard surface. If the
glass breaks, do not touch the liquid crystalline material. In case of
contact with skin, wash immediately with soap and water.
WARNING:The driver should not attempt to operate any
function of the DVD system while the vehicle is in motion. Give
full attention to driving and to the road. Pull off the road in a safe
place before inserting or extracting DVDs from the system. A remote
control is included in the system to allow the rear seat occupants to
operate the FES functions without distracting the driver.
Do not expose the liquid crystal display (LCD) flip-down screen
to direct sunlight or intensive ultraviolet rays for extensive
periods of time. Ultraviolet rays deteriorate the liquid crystal.
Be sure to review User Manuals for video games and video game
equipment when used as auxiliary inputs for your Family Entertainment
System (FES).
Do not operate video games or video equipment if the power cords
and/or cables are broken, split or damaged. Carefully place cords and/or
cables where they will not be stepped on or interfere with the operation
of seats and/or compartments.
Disconnect video games and video equipment power cords and/or cables
when not in use.
Avoid touching auxiliary input jacks with your fingers. Do not blow on
them or allow them to get wet or dirty.
Do not clean any part of the DVD player with benzene, lacquer thinner,
acetone, or any other solvent.
Entertainment Systems
86
2010 MKT(mkt)
Owners Guide, 1st Printing
USA(fus)
Foreign substances
Exercise care to prevent dirt and foreign objects from entering the DVD
player compartment. Be especially careful not to spill liquids of any kind
onto the media controls or into the system. If liquid is accidentally
spilled onto the system, immediately turn the system OFF and consult a
qualified service technician.
Cleaning the liquid crystal display (LCD) screen
Clean the display screen by applying a small amount of water or any
ammonia-based household glass cleaner directly to a soft cloth. Rub the
screen gently until the dust, dirt or fingerprints are removed. Do not
spray the screen directly with water or glass cleaning solvents. Overspray
from these fluids could drip down into the internal electronics of the
screen and cause damage. Do not apply excessive pressure while
cleaning the screen.
Cleaning DVD and CD discs
Inspect all discs for contamination before playing. If necessary, clean
discs only with an approved DVD and CD cleaner and wipe from the
center out to the edge. Do not use circular motion.
NAVIGATION SYSTEM (IF EQUIPPED)
Your vehicle may be equipped with a navigation system. Refer to the
Navigation Systemsupplement for further information.
SYNC
Your vehicle is equipped with SYNC, a hands-free communications and
entertainment system with special phone and media features. For more
information, please refer to theSYNCsupplement or to theSYNC
section in theNavigation Systemsupplement (if equipped).
Entertainment Systems
88
2010 MKT(mkt)
Owners Guide, 1st Printing
USA(fus)
WARNING:Do not use tires sizes other than those
recommended because this can affect the normal operation of
ACC. Failing to do so may result in a loss of vehicle control, which
could result in serious injury.
STEERING WHEEL CONTROLS
Radio control features
– VOL + (Volume):Press to
decrease or increase the volume.
(Seek):Press to select
the previous/next radio station
preset, CD track or satellite radio
station preset depending on which
media mode you are in.
MEDIA:Press repeatedly to select:
•AM, FM1, FM2 or CD
•SAT1, SAT2 or SAT3 (Satellite radio mode)
•LINE IN (Auxiliary input jack)
SYNCsystem hands free
control feature
Press
briefly to use the voice
command feature. You will hear a
tone and LISTENING will appear in
the radio display. Press and
hold
to exit voice command.
Press
to activate phone mode or
answer a phone call. Press and
hold
to end call or exit phone
mode.
For further information on the SYNCsystem, refer to theSYNC
supplement.
Driver Controls
132
2010 MKT(mkt)
Owners Guide, 1st Printing
USA(fus)
Navigation system/SYNChands
free control features (if
equipped)
Press
control briefly until the
voice
icon appears on the
Navigation display to use the voice
command feature.
Press
to activate phone mode or
answer a phone call. Press and
hold
to exit phone mode or end
call.
For further information on the Navigation system/SYNCsystem, refer to
theNavigation SystemandSYNCsupplements.
POWER PANORAMIC VISTA ROOF™ (IF EQUIPPED) AND POWER
SUNSHADES
The panoramic Vista Roof™ and power sunshade controls are located on
the overhead console.
WARNING:Do not let children play with the panoramic Vista
Roof™ and power sunshade or leave children unattended in the
vehicle. They may seriously hurt themselves.
WARNING:When closing the panoramic Vista Roof™ and
power sunshade, you should verify that it is free of obstructions
and ensure that children and/or pets are not in the proximity of the
panoramic Vista Roof™ and power sunshade opening.
Note:Do not attempt to move the panoramic power sunshades manually
or sunshade damage or malfunction may occur. The sunshade track clips
are designed to release the sunshade crossbar in order to prevent
damage to the system. If this occurs the sunshade crossbar ends may
just need to be slid back into position to regain proper function. See
your authorized dealer for proper panoramic Vista Roof™ or sunshade
operating, diagnostic or repair instructions.
Note:The same
control operates both the sunshades and the
panoramic Vista Roof™. If the vehicle has a fixed glass roof, there will
only be the
control in the center position.
Driver Controls
133
2010 MKT(mkt)
Owners Guide, 1st Printing
USA(fus)
In case there is a problem with the
front passenger sensing system, the
airbag readiness lamp in the
instrument cluster will stay lit.
If the airbag readiness lamp is lit, do the following:
The driver and/or adult passengers should check for any objects that
may be lodged underneath the front passenger seat or cargo interfering
with the seat.
If objects are lodged and/or cargo is interfering with the seat; please take
the following steps to remove the obstruction:
•Pull the vehicle over.
•Turn the vehicle off.
•Driver and/or adult passengers should check for any objects lodged
underneath the front passenger seat or cargo interfering with the seat.
•Remove the obstruction(s) (if found).
•Restart the vehicle.
•Wait at least two minutes and verify that the airbag readiness lamp is
no longer illuminated
•If the airbag readiness lamp remains illuminated, this may or may/not
be a problem due to the front passenger sensing system.
DO NOT attempt to repair or service the system; take your vehicle
immediately to an authorized dealer.
If it is necessary to modify an advanced front airbag system to
accommodate a person with disabilities, contact the Ford Customer
Relationship Center at the phone number shown in theCustomer
Assistancechapter of this Owner’s Guide.
WARNING:Any alteration/modification to the front passenger
seat may affect the performance of the front passenger sensing
system.
Determining if the system is operational
The supplemental restraint system uses a warning indicator light in the
instrument cluster or a back-up tone to indicate the condition of the
system. Refer to theWarning lights and chimessection in the
Instrument Clusterchapter. Routine maintenance of the airbag is not
required.
Seating and Safety Restraints
219
2010 MKT(mkt)
Owners Guide, 1st Printing
USA(fus)
GETTING THE SERVICES YOU NEED
Warranty repairs to your vehicle must be performed by an authorized
Ford, Lincoln, or Mercury dealer. While any authorized dealer handling
your vehicle line will provide warranty service, we recommend you
return to your selling authorized dealer who wants to ensure your
continued satisfaction.
Please note that certain warranty repairs require special training and/or
equipment, so not all authorized dealers are authorized to perform all
warranty repairs. This means that, depending on the warranty repair
needed, you may have to take your vehicle to another authorized dealer.
A reasonable time must be allowed to perform a repair after taking your
vehicle to the authorized dealer. Repairs will be made using Ford or
Motorcraft parts, or remanufactured or other parts that are authorized by
Ford.
Away from home
If you are away from home when your vehicle needs service, contact the
Ford Customer Relationship Center or use the online resources listed
below to find the nearest authorized dealer.
In the United States:
Mailing address
Ford Motor Company
Customer Relationship Center
P.O. Box 6248
Dearborn, MI 48121
Telephone
1-800-392-3673 (FORD)
(TDD for the hearing impaired: 1-800-232-5952)
Online
Additional information and resources are available online at
www.genuineservice.com.
•U.S. dealer locator by Dealer Name, City/State, or Zip Code
•Owner Guides
•Maintenance Schedules
•Recalls
•Ford Extended Service Plans
•Ford Genuine Accessories
•Service specials and promotions.
Customer Assistance
361
2010 MKT(mkt)
Owners Guide, 1st Printing
USA(fus)
In Canada:
Mailing address (Ford vehicles)
Customer Relationship Centre
Ford Motor Company of Canada, Limited
P.O. Box 2000
Oakville, Ontario L6J 5E4
Telephone
1-800-565-3673 (FORD)
Online
www.ford.ca
Mailing address (Lincoln vehicles)
Lincoln Centre
Ford Motor Company of Canada, Limited
P.O. Box 2000
Oakville, Ontario L6J 5E4
Telephone
1-800-387-9333
Online
www.lincolncanada.com
Additional assistance
If you have questions or concerns, or are unsatisfied with the service you
are receiving, follow these steps:
1. Contact your Sales Representative or Service Advisor at your
selling/servicing authorized dealer.
2. If your inquiry or concern remains unresolved, contact the Sales
Manager, Service Manager or Customer Relations Manager.
3. If you require assistance or clarification on Ford Motor Company
policies, please contact the Ford Customer Relationship Center
In order to help you serve you better, please have the following
information available when contacting a Customer Relationship Center:
•Vehicle Identification Number (VIN)
•Your telephone number (home and business)
•The name of the authorized dealer and city where located
•The vehicle’s current odometer reading
In some states, you must directly notify Ford in writing before pursuing
remedies under your state’s warranty laws. Ford is also allowed a final
repair attempt in some states.
Customer Assistance
362
2010 MKT(mkt)
Owners Guide, 1st Printing
USA(fus)
If your vehicle must be serviced while you are traveling or living in
Central America, the Caribbean, or the Middle East, contact the nearest
authorized dealer. If the authorized dealer cannot help you, contact:
FORD MOTOR COMPANY
FORD EXPORT OPERATIONS
1555 Fairlane Drive
Fairlane Business Park #3
Allen Park, Michigan 48101
U.S.A.
Telephone: (313) 594-4857
FAX: (313) 390-0804
Email: [email protected]
If you are in another foreign country, contact the nearest authorized
dealer. If the authorized dealer employees cannot help you, they can
direct you to the nearest Ford affiliate office.
If you buy your vehicle in North America and then relocate outside of
the U.S. or Canada, register your vehicle identification number (VIN) and
new address with Ford Motor Company Export Operations.
Customers in the U.S. should call 1-800-392-3673.
ORDERING ADDITIONAL OWNER’S LITERATURE
To order the publications in this portfolio, contact Helm, Incorporated at:
HELM, INCORPORATED
P.O. Box 07150
Detroit, Michigan 48207
Or to order a free publication catalog, call toll free: 1-800-782-4356
Monday-Friday 8:00 a.m. - 6:00 p.m. EST
Helm, Incorporated can also be reached by their website:
www.helminc.com.
(Items in this catalog may be purchased by credit card, check or
money order.)
Obtaining a French Owner’s Guide
French Owner’s Guides can be obtained from your authorized dealer or
by writing to:
Ford Motor Company of Canada, Limited
Service Publications CHQ202
The Canadian Road
P.O. Box 2000
Oakville, ON, Canada
L6J 5E4
Customer Assistance
366
2010 MKT(mkt)
Owners Guide, 1st Printing
USA(fus)