Frequently asked questions (FAQs)
How do I turn off the system?
Press and hold the volume control for at least three seconds.
How do I recover after accidental language re-set?
1. Press the MENU hard button.
2. Select the ‘Feedback settings’/Retour/Reaccion tab on the touchscreen.
3. Press the ‘English’/Anglais/Ingles button to reset language to English.
4. Press the ‘Spanish’/Espanol/Espanol button to reset language to
Spanish.
5. Press the ‘French’/Francais/Frances button to reset language to
French.
Or, you can also turn vehicle off to restart system. Then from the
DISCLAIMER screen, select the desired language before pressing ‘Agree’.
Troubleshooting
Symptoms Possible Cause Action
Focus Error System unable to play
reproduced disc.Contact your
authorized dealer.
Bad Disc Disc was inserted
upside down or the
system is unable to
read the information
in the disc.The mechanism will
automatically eject
disc.
Track Error The system is unable
to reproduce a corrupt
MP3 file.The system will skip
the corrupted track.
Invalid Disc Detected Dirty CD/DVD or
unsupported formatWipe the CD/DVD with
a dry, soft cloth from
the center to the outer
edge of the disc.
Error. PINs did not
match. Please re-enter.
(Popup window)A different PIN was
entered to unlock the
system for valet mode.Press OK and try
entering PIN again. If
unable, contact your
authorized dealer.
Invalid PIN. Please
Re-enter. (Popup
window)System does not
recognize PIN as valid.Press OK and enter
different PIN to lock
the system.
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Radio Display Condition Action Required
ACQUIRING Radio requires more
than two seconds to
produce audio for the
selected channel.No action required.
This message should
disappear shortly.
SAT FAULT Internal module or
system failure
present.If this message does
not clear within a short
period of time, or with
an ignition key cycle,
your receiver may have
a fault. See your
authorized dealer for
service.
INVALID CHANNEL Channel no longer
available.This previously
available channel is no
longer available. Tune
to another channel. If
the channel was one of
your presets, you may
choose another channel
for that preset button.
UNSUBSCRIBED
CHANNELSubscription not
available for this
channel.Contact SIRIUS at
1–888–539–7474 to
subscribe to the
channel, or tune to
another channel.
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4.RETURN:Press to return to the previous menu screen.
5.SETUP: Press to access the setup menu for each monitor. Refer to
Setup Menulater in this section for more information.
6.MON A/B:Press to select either monitor A or monitor B to be
controlled by the remote control.
7.VOL (Volume):When in Dual Play only, press to increase (
)or
decrease (
) the volume for the wired headphones for headrest media
sources only (DVD, USB port and auxiliary inputs). (Wireless headphone
volume is controlled with the rotary dial on the right ear piece.)
8.Fast Forward/Next:In DVD mode, press and hold for a quick
advance within the DVD. Press and release to advance to the next
chapter. In CD/MP3 mode, press to access the next track. When using a
flash/thumb drive, press to access the next track.
9.Play/Pause:Press to play or pause a DVD, disc or flash/thumb drive
track.
10.TITLE:Press to access the on-screen display of the root DVD disc
menu.
11.STOP:Press to stop the current DVD, disc or flash/thumb drive
track.
12.
/Speaker/Headphone(Single/Dual Play): Press to switch
between Single Play (same media playing through all speakers) and Dual
Play (headphone mode, the rear speakers are muted). You can also press
the 2 and 4 memory presets on the audio system at the same time to
perform the same function.
Note:Whenever either headrest system presses this button, both
systems will automatically go into dual play mode. In order to return to
single play mode, you must press this button on both headrest systems.
13.Numeric Keypad:Use the numeric controls to enter in a specific
CD/MP3 track or DVD chapter to be played.
14.C (Cancel):Press to cancel/clear the numeric input (i.e. chapter
number).
15.MEDIA for Monitor A:In Dual Play mode, press MEDIA repeatedly
to select from the possible media sources: (Monitor A, Monitor B, AM,
FM1, FM2, SR1, SR2, SR3 (satellite radio, equipped), Disc, Jukebox (if
equipped) SYNC(if equipped). The selected media type will display on
the screen. When Monitor A is chosen, you can also use the auxiliary
inputs and the USB port on the headrest system.
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Dual Play:Dual play is when the rear seat passengers choose to listen
to a different playing media than the front seat passengers. With the
DVD and rear seat controls turned on, the rear seat passengers may
choose to listen to: Monitor A, Monitor B, AM, FM1, FM2 SR1, SR2, SR3
(satellite radio, if equipped), Disc, Jukebox (if equipped), or SYNC(if
equipped). While the front speakers play the chosen selection for the
front audio system, the rear seat passengers can listen to another over
the headphones. The headphone icon will appear in the display
indicating that the headphones are active.
You can access dual play mode in any of the following ways:
•If your vehicle is equipped with a touchscreen system:
a.Ensure that the vehicle ignition is turned on. Inserting a DVD into
the system will automatically activate dual play mode.
b.Press the RADIO or MEDIA hard button. Select the ‘Rear Zone’ tab
on the touchscreen and select ‘On’ for the headphones and ‘Enabled’
for the rear controls. To return to single zone, select ‘Off’ for the
headphones.
•If your vehicle is equipped with a non-touchscreen system:
a.Press the headphone/speaker (
/) button on the remote
control or DVD system. Press again on both headrest systems to
return to single play mode.
b.Press the 2 and 4 memory presets on the radio at the same time.
Press again to return to single play mode.
Note:If the front seat passengers are listening to the radio, the rear seat
passengers can also listen to the radio; however, they will be limited to
listening to the same radio channel.
•Once you have entered Dual play mode, the Channel A or Channel B
controls on the headphones are now active. Both Channel A and
Channel B can be listened to on the wired headphones (not included)
or on the infrared (IR) wireless headphones.
•On the wireless headphones, select the Channel A or Channel B
buttons on each pair of wireless headphones.
•Press MEDIA to change the audio source for the Channel A or
Channel B headphones. (This information will display on the DVD
system screen).
Note:Channel B headphones can only listen to either the DVD media,
Monitor A or the DVD system auxiliary inputs. Channel A headphones
have access to all available media sources.
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Radio interaction:If your vehicle is equipped with a non-touchscreen
audio system, you can press AUX on the radio repeatedly until DVD
appears in the display. Then, press MENU to access HEADPHONES
ON/OFF, REAR ZONE CONTROL ON/OFF and other options. Turn the
TUNE control to select ON/OFF for HEADPHONES (ON will activate
Dual Play and OFF will activate Single Play). For the REAR ZONE
CONTROL, selecting ON will give the rear seat passengers control over
the DVD system and selecting OFF will turn off control for the rear seat
passengers.
When accessing radio or satellite radio media sources in dual play
mode,press SEL on the DVD headrest A system when the desired
selection appears in the screen and then press
/to
reverse/advance through any saved presets.
When accessing SYNCin dual
play mode,press SEL on DVD
headrest monitor A when SYNC
appears on the screen then
press
/to scroll through
SYNCmedia options of: USB,
Bluetooth, Line in (auxiliary audio
mode) and Exit.
Supported USB devices:To help ensure compatibility, the DVD system
has been tested with most brands of flash/thumb devices and most
common personal audio players.
Setup menu options
To access the set up menu, first select the desired headrest/monitor
system by pressing MON A or MON B. Then press SETUP on the remote
control.
Note:This is the only way to gain access to the Setup menu options.
You cannot access from the monitor headrest controls.
Note:On any of the following screens, press
/to access the
previous/next menu level.
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4. Press/to chose from Sharpness, Brightness, contrast, color
(gamma), hue, saturation and luma-delay.
General setup — screen exit
To exit the setup screen:
1. Press
/to ’highlight’ the
“X” icon. (A disc will appear
beneath the icon signifying it is the
current selection.)
2. Press ENTER on the remote
control.
Parental control for the DVD system
Your Family Entertainment System (FES) allows you to have control
over the rear seat controls in a few different ways. The DVD system is
automatically activated when the vehicle ignition is on, which allows the
rear seat passengers to use the DVD system.
There are two levels of control of the FES buttons. The states are FULL
(enabled), or LOCKED (disabled). To change the level of control, press
the memory preset controls 3 and 5 simultaneously on the front audio
controls. The control level will cycle each time the buttons are pressed
simultaneously. The three states are described as:
FULL(enabled): The FES has control over the primary (speaker) and
secondary (headphone) audio sources.
LOCKED(disabled): The FES buttons are locked and all FES button
presses are ignored by the radio and the FES except for load and eject.
When the DVD system is ON, you can then press the memory preset
controls 2 and 4 simultaneously to toggle between Single Play and Dual
Play. In Single Play mode, all speakers listen to the same media. In Dual
Play mode, rear seat passengers can use the infrared wireless, or wired
(not included) headphones to listen to a different playing media than the
front seat passengers.
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PANEL DIMMER CONTROL
Use to adjust the brightness of the
instrument panel and all applicable
switches in the vehicle during
headlamp and parking lamp
operation.
Tap the top of the switch to the first
detent to brighten all interior lighted
components. Tap the bottom of the
switch to the first detent to dim all
interior lighted components. Press
and hold the switch until the
desired lighting level is reached.
Press and hold the top of the switch to the second detent to activate the
interior courtesy lights. The lights will remain on until bottom of the
switch is pressed and held at the second detent.
Note:If the battery is disconnected, discharged, or a new battery is
installed, the dimmer switch requires re-calibration. Press the dimmer
switch from the full dim position to the full on position to reset. This will
ensure that your displays are visible under all lighting conditions.
AIMING THE HEADLAMPS
The headlamps on your vehicle are properly aimed at the assembly plant.
If your vehicle has been in an accident, the alignment of your headlamps
should be checked by your authorized dealer.
Vertical aim adjustment
1. Park the vehicle directly in front of a wall or screen on a level surface,
approximately 25 feet (7.6 meters) away.
•(1) 8 feet (2.4 meters)
•(2) Center height of lamp to
ground
•(3) 25 feet (7.6 meters)
•(4) Horizontal reference line
2. Measure the height of the
headlamp projector (cross hair mark
on inner lens) center from the
ground and mark an 8 foot
(2.4 meter) horizontal reference line on the vertical wall or screen at this
height (a piece of masking tape works well).
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Setting adaptive cruise control
Note:It is the drivers responsibility to stay alert, drive safely and be in
control of the vehicle at all times.
The controls for using your cruise
control are located on the steering
wheel.
1. Press and release the ON control.
The message center will display
CRUISE ON RADAR READY.
2. Accelerate to the desired speed.
3. Press and release the SET +
control. The vehicle speed will be
stored in the memory and the
message center will display SET
XXX MPH (your desired speed).
4. Take your foot off the accelerator
pedal.
5. The green
cruise indicator
light on the instrument cluster will
illuminate if there are no vehicles
detected in front of you, while the yellow
ACC indicator light on the
instrument cluster will illuminate if there is a vehicle detected in front of
you.
Following a vehicle
WARNING:When following a vehicle in front of you, the vehicle
will not decelerate automatically to a stop, nor will the vehicle
always decelerate quickly enough to avoid a collision without driver
intervention. Always apply the brakes when necessary. Failing to do so
may result in a collision, serious injury or death.
When a vehicle ahead of you enters the same lane or a slower vehicle is
ahead in the same lane, the vehicle speed will adjust automatically to
maintain a preset gap distance. The distance setting is adjustable, refer
toSetting the gap distancein this section.
Driver Controls
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