There may be areas inside your vehicle where the IA key is not detected.
If the message NO KEY DETECTED appears on your message center
when you press the START/STOP button, it may be necessary to move
your IA key to another area within the vehicle. The IA key may not be
detected near the roof (between the driver or passenger sunvisor and
the roof, or in the overhead console area), or in the third row seat cup
holder and armrest area, or in the extreme corners of the rear package
tray, near your audio speakers. It is not recommended that you stow the
IA key in these locations. If you move the IA key to a location where it
has been detected before and you still see the NO KEY DETECTED
message, your IA key’s battery may be low or you may be in an area with
excessive radio frequency interference. If this occurs, you can use the
backup method to start your vehicle (see below).
Backup Method of Starting:Your
IA key uses a radio frequency signal
to communicate with your vehicle
and authorize your vehicle to start
when you press the START/STOP
button and apply the brake pedal. If
excessive radio frequency
interference is present in the area,
or if the battery in your IA key is
low, it may be necessary to start
your car by inserting the IA key in
the backup slot, located in the rear of the center console utility
compartment. Insert the IA key into the slot with buttons facing out and
with key ring up. After inserting the IA key into the backup slot, use the
START/STOP button and brake pedal to start your vehicle as usual. The
vehicle should respond normally as long as the IA key is in the backup
slot in the center console utility compartment. Once the vehicle is
started, the IA key can be removed from the backup slot, if desired.
Fast Restart Feature:The Fast Restart feature allows you to re-start
your vehicle within 20 seconds of switching the vehicle off, if a valid IA
key is not present when the vehicle is switched off. When you switch
your vehicle off without a IA key in the passenger compartment, the
message RESTART NOW OR KEY IS NEEDED will be displayed on the
message center. You can re-start the vehicle (by applying the brake pedal
and pressing the START/STOP button) for up to 20 seconds, even
though the IA key is not present. After 20 seconds have expired, you can
no longer start your vehicle without the IA key present inside the
vehicle.
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Switching the Vehicle Off when not in Park:It is recommended that
you shift into the Park position before switching your vehicle off. If you
switch your vehicle off with the shifter in any position other than Park,
the message SHIFT TO PARK will be displayed in the message center. If
the vehicle is left in this state, your key in ignition chime will activate
when the driver door is opened, and you may drain your vehicle’s
battery. In order to avoid draining your battery, it is recommended that
you always shift to park before or immediately after switching your
vehicle off.
Absence of the Intelligent Access key:Once the vehicle has started,
the vehicle will remain running until being turned off by the
START/STOP button, even if the IA key is no longer found in the vehicle.
Whenever a door is opened and then closed while the vehicle is running,
the system will search for a IA key inside the vehicle and the message
center will display NO KEY DETECTED if the IA key is no longer
present. This message is a reminder that someone else in the vehicle
may have taken the IA key when exiting the vehicle. If the IA key is no
longer present in the vehicle, you will not be able to re-start your vehicle
outside of the Fast Restart time (seeFast Restart Featureabove). It is
important to be aware of where your IA key is located in the vehicle, to
avoid becoming stranded without a IA key.
Guarding against exhaust fumes
Carbon monoxide is present in exhaust fumes. Take precautions to avoid
its dangerous effects.
WARNING:If you smell exhaust fumes inside your vehicle, have
your dealer inspect your vehicle immediately. Do not drive if you
smell exhaust fumes.
Important ventilating information
If the engine is idling while the vehicle is stopped for a long period of
time, open the windows at least 1 inch (2.5 cm) or adjust the heating or
air conditioning to bring in fresh air.
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BRAKE-SHIFT INTERLOCK
This vehicle is equipped with a brake-shift interlock feature that prevents
the gearshift lever from being moved from P (Park) when the ignition is
in the on position unless the brake pedal is applied. If you cannot move
the gearshift lever out of P (Park) when the ignition is on and the brake
pedal applied, it is possible that a fuse has blown or the vehicle’s brake
lamps are not operating properly. Refer toFuses and relaysin the
Roadside Emergencieschapter.
If the fuse is not blown and the brakelamps are working properly, you
will need to have your vehicle towed to an authorized dealer.
WARNING:Do not drive your vehicle until you verify that the
brakelamps are working.
WARNING:Always set the parking brake fully and make sure
the gearshift is latched in P (Park). Switch the ignition to off,
and remove the key whenever you leave your vehicle.
WARNING:If the parking brake is fully released, but the brake
warning lamp remains illuminated, the brakes may not be
working properly. See your authorized dealer.
AUTOMATIC TRANSMISSION OPERATION
Automatic Transmission Adaptive Learning
Your transmission is equipped with an adaptive learning strategy found in
the vehicle computer. This feature is designed to increase durability and
provide consistent shift feel over the life of the vehicle. A new vehicle or
transmission may have firm and/or soft shifts. This operation is
considered normal and will not affect function or durability of the
transmission. Over time, the adaptive learning process will fully update
transmission operation. Additionally, whenever the battery is
disconnected or a new battery installed, the strategy must be relearned.
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ROADSIDE ASSISTANCE
Getting roadside assistance
To fully assist you should you have a vehicle concern, Ford Motor
Company offers a complimentary roadside assistance program. This
program is separate from the New Vehicle Limited Warranty. The service
is available:
•24–hours, seven days a week
•for the coverage period listed on the Roadside Assistance Card
included in your Owner Guide portfolio.
Roadside assistance will cover:
•a flat tire change with a good spare (except vehicles that have been
supplied with a tire inflation kit)
•battery jump start
•lock-out assistance (key replacement cost is the customer’s
responsibility)
•fuel delivery – Independent Service Contractors, if not prohibited by
state, local or municipal law shall deliver up to 2.0 gallons (7.5L) of
gasoline or 5.0 gallons (18.9L) of diesel fuel to a disabled vehicle. Fuel
delivery service is limited to two no-charge occurrences within a
12-month period.
•winch out – available within 100 feet (30.5 meters) of a paved or
county maintained road, no recoveries.
•towing – Ford/Mercury/Lincoln eligible vehicle towed to an authorized
dealer within 35 miles (56 km) of the disablement location or to the
nearest authorized dealer. If a member requests to be towed to an
authorized dealer more than 35 miles (56 km) from the disablement
location, the member shall be responsible for any mileage costs in
excess of 35 miles (56 km).
Trailers shall be covered up to $200 if the disabled eligible vehicle
requires service at the nearest authorized dealer. If the trailer is disabled,
but the towing vehicle is operational, the trailer does not qualify for any
roadside services.
Canadian customers refer to your Customer Information Guide
for information on:
•coverage period
•exact fuel amounts
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•towing of your disabled vehicle
•emergency travel expense reimbursement
•travel planning benefits
In Canada, for uninterrupted Roadside Assistance coverage, you may
purchase extended coverage prior to your Basic Warranty’s Roadside
Assistance expiring. For more information and enrollment, contact
1–877–294–2582 or visit our website at www.ford.ca.
Using roadside assistance
Complete the roadside assistance identification card and place it in your
wallet for quick reference. In the United States, this card is found in the
Owner Guide portfolio in the glove compartment. In Canada, the card is
found in theCustomer Information Guidein the glove compartment.
U.S. Ford, Mercury and Lincoln vehicle customers who require Roadside
Assistance, call 1-800-241-3673.
Canadian customers who require roadside assistance, call
1-800-665-2006.
If you need to arrange roadside assistance for yourself, Ford Motor
Company will reimburse a reasonable amount for towing to the nearest
dealership within 35 miles (56 km). To obtain reimbursement
information, U.S. Ford, Mercury and Lincoln vehicle customers call
1-800-241-3673. Customers will be asked to submit their original
receipts.
Canadian customers who need to obtain reimbursement information, call
1–800–665–2006.
HAZARD FLASHER CONTROL
The hazard flasher control is located
on the instrument panel by the
radio. The hazard flashers will
operate when the ignition is in any
position or if the key is not in the
ignition.
Press in the flasher control and all front and rear direction signals will
flash. Press the flasher control again to turn them off. Use it when your
vehicle is disabled and is creating a safety hazard for other motorists.
Note:With extended use, the flasher may run down your battery.
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SERVICE RECOMMENDATIONS
To help you service your vehicle, we providescheduled maintenance
informationwhich makes tracking routine service easy.
If your vehicle requires professional service, your authorized dealer can
provide the necessary parts and service. Check yourWarranty
Guide/Customer Information Guideto find out which parts and
services are covered.
Use only recommended fuels, lubricants, fluids and service parts
conforming to specifications. Motorcraftparts are designed and built to
provide the best performance in your vehicle.
PRECAUTIONS WHEN SERVICING YOUR VEHICLE
•Do not work on a hot engine.
•Make sure that nothing gets caught in moving parts.
•Do not work on a vehicle with the engine running in an enclosed
space, unless you are sure you have enough ventilation.
•Keep all open flames and other burning material (such as cigarettes)
away from the battery and all fuel related parts.
Working with the engine off
1. Set the parking brake and shift to P (Park).
2. Turn off the engine and remove the key.
3. Block the wheels.
Working with the engine on
1. Set the parking brake and shift to P (Park).
2. Block the wheels.
WARNING:To reduce the risk of vehicle damage and/or
personal burn injuries, do not start your engine with the air
cleaner removed and do not remove it while the engine is running.
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Readiness for Inspection/Maintenance (I/M) testing
Some state/provincial and local governments may have
Inspection/Maintenance (I/M) programs to inspect the emission control
equipment on your vehicle. Failure to pass this inspection could prevent
you from getting a vehicle registration. Your vehicle may not pass the I/M
test if the service engine soon
indicator is on or not working
properly (bulb is burned out), or if the OBD-II system has determined
that some of the emission control systems have not been properly
checked. In this case, the vehicle is considered not ready for I/M testing.
If the service engine soon
indicator is on or the bulb does not
work, the vehicle may need to be serviced. Refer to the On board
diagnostics (OBD-II) description in this chapter.
If the vehicle’s engine or transmission has just been serviced, or the
battery has recently run down or been replaced, the OBD-II system may
indicate that the vehicle is not ready for I/M testing. To determine if the
vehicle is ready for I/M testing, turn the ignition key to the on position
for 15 seconds without cranking the engine. If the service engine
soon
indicator blinks eight times, it means that the vehicle is not
ready for I/M testing; if the service engine soon
indicator stays on
solid, it means that the vehicle is ready for I/M testing.
The OBD-II system is designed to check the emission control system
during normal driving. A complete check may take several days. If the
vehicle is not ready for I/M testing, the following driving cycle consisting
of mixed city and highway driving may be performed:
15 minutes of steady driving on an expressway/highway followed by
20 minutes of stop-and-go driving with at least four 30-second idle
periods.
Allow the vehicle to sit for at least eight hours without starting the
engine. Then, start the engine and complete the above driving cycle. The
engine must warm up to its normal operating temperature. Once started,
do not turn off the engine until the above driving cycle is complete. If
the vehicle is still not ready for I/M testing, the above driving cycle will
have to be repeated.
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