Page 437 of 644

437
3-7. Other interior features
3
Interior features
GS_HV_U (OM30C81U)
January 28, 2010 1:38 pm
■Stolen Vehicle Location
If your vehicle is stolen, Safety Connect can work with local authorities
to assist in them in locating and recovering the vehicle. After filing a
police report, call the Safety Connect response center at 1-800-25-
LEXUS (1-800-255-3987) and follow the prompts for Safety Con-
nect to initiate this service.
In addition to assisting law enforcement with recovery of a stolen vehi-
cle, Safety-Connect-equipped vehicle location data may, under cer-
tain circumstances, be shared with third parties to locate your vehicle.
Further information is available at Lexus.com.
■Emergency Assistance Button (“SOS”)
In the event of an emergency on the road, push the “SOS” button to
reach the Safety Connect response center. The answering agent will
determine your vehicle’s location, assess the emergency, and dispatch
the necessary assistance required.
If you accidentally press the “SOS” button, tell the response-center agent
that you are not experiencing an emergency.
■Enhanced Roadside Assistance
Enhanced Roadside Assistance adds GPS data to the already
included warranty-based Lexus roadside service.
Subscribers can press the “SOS” button to reach a Safety Connect
response-center agent, who can help with a wide range of needs, such
as: towing, flat tire, fuel delivery, etc. For a description of the Roadside
Assistance services and their limitations, please see the Safety Con-
nect Terms and Conditions, which are available at Lexus.com.
Page 454 of 644
454
GS_HV_U (OM30C81U)
October 13, 2015 12:41 pm
4-3. Do-it-yourself maintenance
Do-it-yourself service precautions
If you perform maintenance yourself, be sure to follow the correct proce-
dure given in these sections.
ItemsPa r t s a n d t o o l s
12 volt battery condition (P. 4 7 0)
•Grease
• Conventional wrench
(for terminal clamp bolts)
Brake fluid level (P. 4 6 8 )
• FMVSS No.116 DOT 3 or SAE
J1703 brake fluid
•Rag or paper towel
• Funnel (used only for adding brake
fluid)
Engine/power control unit coolant
level (P. 4 6 6 )
• “Toyota Super Long Life Coolant”
or similar high quality ethylene gly-
col based non-silicate, non-amine,
non-nitrite and non-borate coolant
with long-life hybrid organic acid
technology.
For the U.S.A.:
“Toyota Super Long Life Coolant”
is pre-mixed with 50% coolant and
50% deionized water.
For Canada:
“Toyota Super Long Life Coolant”
is pre-mixed with 55% coolant and
45% deionized water.
• Funnel (used only for adding cool-
ant)
Page 455 of 644
455
4-3. Do-it-yourself maintenance
4
Maintenance and care
GS_HV_U (OM30C81U)
October 13, 2015 12:41 pm
ItemsPa r t s a n d t o o l s
Engine oil level (P. 4 6 2 )
• “Toyota Genuine Motor Oil” or
equivalent
• Rag or paper towel, funnel (used
only for adding engine oil)
Fuses (P. 4 9 6 )• Fuse with same amperage rating as
original
Headlight aim (P. 5 1 1 )• Phillips-head screwdriver
Radiator and condenser (P. 4 6 8 )
Tire inflation pressure (P. 4 8 5 )• Tire pressure gauge
• Compressed air source
Wa s h e r f l u i d (P. 4 74 )
• Water or washer fluid containing
antifreeze (for winter use)
•Funnel
Page 521 of 644

When trouble arises5
521
GS_HV_U (OM30C81U)
January 28, 2010 11:33 am
5-1. Essential information
Emergency flashers............... 522
If your vehicle needs
to be towed ............................ 523
If you think something is
wrong ....................................... 531
Event data recorder .............. 5325-2. Steps to take in an
emergency
If a warning light turns
on or a warning buzzer
sounds..................................... 534
If a warning message is
displayed................................ 543
If you have a flat tire (Vehicles
with standard tires) ............. 560
If you have a flat tire (Vehicles
with run-flat tires)................ 570
If the hybrid system will
not start .................................. 572
If the shift lever cannot be
shifted from “P”.................... 573
If you lose your keys ............... 574
If the electronic key does not
operate properly .................. 575
If the 12 volt battery is
discharged ............................ 578
If your vehicle overheats ...... 581
If the vehicle becomes
stuck........................................ 584
If your vehicle has to be stopped
in an emergency .................. 586
Page 523 of 644
5
When trouble arises
523
5-1. Essential information
GS_HV_U (OM30C81U)
January 28, 2010 10:42 am
If your vehicle needs to be towed
Before towing
The following may indicate a problem with your transmission. Contact
your Lexus dealer before towing.
●The hybrid system is operating, but the vehicle will not move.
●The vehicle makes an abnormal sound.
If towing is necessary, we recommend having your vehicle towed by your
Lexus dealer or a commercial towing service, using a lift-type truck or a flat
bed truck.
Use a safety chain system for all towing, and abide by all state/provincial
and local laws.
If towing from the rear, the wheels and axle on the ground must be in good
condition.
If they are damaged, use a towing dolly or flat bed truck.
Page 524 of 644
524
5-1. Essential information
GS_HV_U (OM30C81U)
January 28, 2010 10:42 am
Emergency towing
If a tow truck is not available, in an emergency your vehicle may be tem-
porarily towed using a cable or chain secured to the emergency towing
eyelet. This should only be attempted on hard, surfaced roads for short
distances at under 18 mph (30 km/h).
A driver must be in the vehicle to steer and operate the brakes. The vehi-
cle’s wheels, drive train, axles, steering and brakes must be in good condi-
tion.
Towing eyelet
■Emergency towing procedure
Release the parking brake.
Put the shift lever in “N”.
The “POWER” switch must be in the ACCESSORY mode (hybrid system
off) or the ON mode (hybrid system on).
STEP1
STEP2
STEP3
Page 525 of 644
5
When trouble arises
525
5-1. Essential information
GS_HV_U (OM30C81U)
January 28, 2010 10:42 am
CAUTION
■While towing
●Use extreme caution when towing the vehicle.
Avoid sudden starts or erratic driving maneuvers which place excessive stress on
the emergency towing eyelet and the cable or chain. Always use caution for the
surroundings and other vehicles while towing.
●If the hybrid system is off, the power assist for the brakes and steering will not
function, making steering and braking more difficult.
NOTICE
■To prevent causing serious damage to the transmission
Never tow this vehicle from the front with the rear wheels on the ground.
This may cause serious damage to the transmission.
Page 526 of 644
526
5-1. Essential information
GS_HV_U (OM30C81U)
January 28, 2010 10:42 am
Installing towing eyelet
Remove the eyelet cover using a
flathead screwdriver.
To protect the bodywork, place a
rag between the screwdriver and
the vehicle body, as shown in the
illustration.
Insert the towing eyelet into the
hole and tighten partially by hand.
Tighten down the towing eyelet
securely using a wheel nut wrench.
STEP1
STEP2
STEP3