2010 JEEP LIBERTY service

This is why you should always talk to an authorized
dealer’s service manager first. Most matters can be re-
solved with this process.
•If for some reason you are still not satisfied, talk to the
general manager or owner of the authorized dealer-
ship. They want to know if you need assistance.
•If an authorized dealership is unable to resolve the
concern, you may contact the manufacturer’s customer
center.
Any communication to the manufacturer’s customer cen-
ter should include the following information:
•Owner’s name and address
•Owner’s telephone number (home and office)
•Authorized dealership name
•Vehicle Identification Number (VIN)
•Vehicle delivery date and mileage
Chrysler Group LLC Customer Center
P.O. Box 21–8004
Auburn Hills, MI 48321–8004
Phone: (800) 992-1997
Chrysler Canada Inc. Customer Center
P.O. Box 1621
Windsor, Ontario N9A 4H6
Phone: (800) 465–2001
In Mexico contact:
Av. Prolongacion Paseo de la Reforma, 1240
Sante Fe C.P. 05109
Mexico, D. F.
In Mexico City: 5081-7568
Outside Mexico City: 1-800-505-1300
492 IF YOU NEED CONSUMER ASSISTANCE

Customer Assistance For The Hearing Or Speech
Impaired (TDD/TTY)
To assist customers who have hearing difficulties, the
manufacturer has installed special TDD (Telecommuni-
cation Devices for the Deaf) equipment at its customer
center. Any hearing or speech impaired customer, who
has access to a TDD or a conventional teletypewriter
(TTY) in the United States, can communicate with the
manufacturer by dialing 1–800–380–CHRY.
Canadian residents with hearing difficulties that require
assistance can use the special needs relay service offered
by Bell Canada. For TTY teletypewriter users, dial 711
and for Voice callers, dial 1 800 855-0511 to connect with
a Bell Relay Service operator.
Service Contract
You may have purchased a service contract for a vehicle
to help protect you from the high cost of unexpected
repairs after the manufacturer’s New Vehicle Limited
Warranty expires. The manufacturer stands behind onlythe manufacturer’s service contracts. If you purchased a
manufacturer’s service contract, you will receive Plan
Provisions and an Owner Identification Card in the mail
within three weeks of the vehicle delivery date. If you
have any questions about the service contract, call the
manufacturer’s Service Contract National Customer Hot-
line at 1-800-521-9922.
The manufacturer will not stand behind any service
contract that is not the manufacturer’s service contract. It
is not responsible for any service contract other than the
manufacturer’s service contract. If you purchased a ser-
vice contract that is not a manufacturer’s service contract,
and you require service after the manufacturer’s New
Vehicle Limited Warranty expires, please refer to the
contract documents, and contact the person listed in
those documents.
We appreciate that you have made a major investment
when you purchased the vehicle. An authorized dealer
9
IF YOU NEED CONSUMER ASSISTANCE 493

If NHTSA receives similar complaints, it may open an
investigation, and if it finds that a safety defect exists in
a group of vehicles, it may order a recall and remedy
campaign. However, NHTSA cannot become involved in
individual problems between you, your authorized
dealer, and the manufacturer.
To contact NHTSA, you may either call the Auto Safety
Hotline toll free at 1–888–327–4236 (TTY: 1–800–424–
9153), or go to http://www.safercar.gov; or write to:
Administrator, NHTSA, 1200 New Jersey Avenue, SE.,
West Building, Washington, D.C. 20590. You can also
obtain other information about motor vehicle safety from
http://www.safercar.gov.In Canada
If you believe that your vehicle has a safety defect, you
should contact the Customer Service Department imme-
diately. Canadian customers who wish to report a safety
defect to the Canadian government should write to:
Transport Canada, Motor Vehicle Defect Investigations
and Recalls, 2780 Sheffield Road, Ottawa, Ontario K1B
3V9.
PUBLICATION ORDER FORMS
To order the following manuals, you may use either the
website or the phone numbers listed below. Visa, Mas-
tercard, American Express, and Discover orders are ac-
cepted. If you prefer mailing your payment, please call
for an order form.
NOTE:A street address is required when ordering
manuals (no P.O. Boxes).
•Service Manuals
9
IF YOU NEED CONSUMER ASSISTANCE 495

These comprehensive Service Manuals provide the
information that students and professional technicians
need in diagnosing/troubleshooting, problem solving,
maintaining, servicing, and repairing Chrysler Group
LLC vehicles. A complete working knowledge of the
vehicle, system, and/or components is written in
straightforward language with illustrations, diagrams,
and charts.
•Diagnostic Procedure Manuals
Diagnostic Procedure Manuals are filled with dia-
grams, charts and detailed illustrations. These practi-
cal manuals make it easy for students and technicians
to find and fix problems on computer-controlled ve-
hicle systems and features. They show exactly how to
find and correct problems the first time, using step-by-
step troubleshooting and drivability procedures,
proven diagnostic tests and a complete list of all tools
and equipment.
•Owner’s Manuals
These Owner’s Manuals have been prepared with the
assistance of service and engineering specialists to
acquaint you with specific Chrysler Group LLC ve-
hicles. Included are starting, operating, emergency
and maintenance procedures as well as specifications,
capabilities and safety tips.
Call toll free at:
•1–800–890–4038 (U.S.)
•1–800–387–1143 (Canada)
Or
Visit us on the Worldwide Web at:
•www.techauthority.com
496 IF YOU NEED CONSUMER ASSISTANCE

DEPARTMENT OF TRANSPORTATION UNIFORM
TIRE QUALITY GRADES
The following tire grading categories were established by
the National Highway Traffic Safety Administration. The
specific grade rating assigned by the tire’s manufacturer
in each category is shown on the sidewall of the tires on
your vehicle.
All passenger car tires must conform to Federal safety
requirements in addition to these grades.
Treadwear
The Treadwear grade is a comparative rating, based on
the wear rate of the tire when tested under controlled
conditions on a specified government test course. For
example, a tire graded 150 would wear one and one-half
times as well on the government course as a tire graded
100. The relative performance of tires depends upon the
actual conditions of their use, however, and may departsignificantly from the norm due to variations in driving
habits, service practices, and differences in road charac-
teristics and climate.
Traction Grades
The Traction grades, from highest to lowest, are AA, A, B,
and C. These grades represent the tire’s ability to stop on
wet pavement, as measured under controlled conditions
on specified government test surfaces of asphalt and
concrete. A tire marked C may have poor traction perfor-
mance.
WARNING!
The traction grade assigned to this tire is based on
straight-ahead braking traction tests, and does not
include acceleration, cornering, hydroplaning, or
peak traction characteristics.
9
IF YOU NEED CONSUMER ASSISTANCE 497

Coin Holder........................... 192
Cold Weather Operation ................... 300
Command-Trac Operation .................. 309
Compact Disc (CD) Maintenance ............. 280
Compact Spare Tire ...................... 355
Compass .............................. 229
Compass Calibration ..................... 229
Compass Variance ....................... 230
Computer, Trip/Travel .................... 227
Console .............................. 192
Console, Floor .......................... 192
Contract, Service ........................ 493
Coolant Pressure Cap (Radiator Cap) .......... 438
Cooling System ......................... 435
Adding Coolant (Antifreeze) .............. 437
Coolant Capacity ...................... 465
Coolant Level ...................... 435,439
Disposal of Used Coolant ................ 439
Drain, Flush, and Refill .................. 436 Inspection
........................... 439
Points to Remember .................... 440
Pressure Cap ......................... 438
Selection of Coolant (Antifreeze) ......436,465,466
Corrosion Protection ..................... 448
Cruise Light ........................... 220
Cupholders ............................ 191
Customer Assistance ..................... 491
Daytime Running Lights ................... 151
Dealer Service .......................... 423
Defroster, Rear Window ................... 200
Defroster, Windshield ................87,283,289
Delay (Intermittent) Wipers ................. 156
Diagnostic System, Onboard ................ 420
Dimmer Switch, Headlight ................. 153
Dipsticks Oil (Engine) .......................... 424
Power Steering ........................ 327
10
INDEX 503

Turn Signal................ 88,152,211,462,464
Flash-To-Pass ........................... 153
Flipper Glass, Liftgate ..................... 39
Flooded Engine Starting ................... 300
Floor Console .......................... 192
Fluid, Brake ........................... 467
Fluid Capacities ......................... 465
Fluid Leaks ............................. 88
Fluid Level Checks .................... 444,445
Automatic Transmission ................. 443
Brake .............................. 441
Cooling System ....................... 435
Engine Oil ........................... 424
Power Steering ........................ 327
Fluids, Lubricants and Genuine Parts .......... 466
Fog Light Service ........................ 463
Fog Lights .................... 148,152,211,463
Folding Rear Seat ........................ 139 Four Wheel Drive
Shifting ..................... 309,312,315,318
Systems .......................... 309,315
Four Wheel Drive Operation ................ 309
Shifting into Transfer Case Neutral (N) ....... 397
Shifting out of Transfer Case Neutral (N) ..... 397
Front Axle (Differential) ................... 445
Fuel ................................. 373
Additives ............................ 375
Clean Air ............................ 373
Ethanol ............................. 374
Filler Cap (Gas Cap) .................... 378
Gasoline ............................ 373
Gauge .............................. 208
Materials Added ....................... 375
Methanol ............................ 374
Octane Rating ...................... 373,466
Requirements ......................... 373
Specifications ......................... 466
506 INDEX

Dimmer Switch, Headlight.............148,153
Electronic Stability Program (ESP) Indicator . . . 339
Engine Temperature Warning .............. 215
Exterior .............................. 88
Fog .......................... 152,211,463
Four-Wheel Drive Indicator ....214,215,217,313,319
Hazard Warning Flasher ................. 404
Headlight Switch ................... 148,149
Headlights ........................ 149,461
Headlights On Reminder ................. 151
Headlights On With Wipers ............150,159
High Beam ........................ 153,211
High Beam Indicator .................... 211
High Beam/Low Beam Select ............. 153
Hill Descent Control Indicator ..........214,337
Illuminated Entry ....................... 19
Instrument Cluster .................. 148,208
Lights On Reminder .................... 151
Low Fuel ............................ 208 Malfunction Indicator (Check Engine)
........ 210
Oil Pressure .......................... 213
Park ............................ 148,149
Passing ............................. 153
Rear Servicing ........................ 464
Rear Tail ............................ 464
Seat Belt Reminder ..................... 221
Service ............................. 461
Service Engine Soon (Malfunction Indicator) . . . 210
Side Marker .......................... 462
Tire Pressure Monitoring (TPMS) ........208,363
Tow/Haul Indicator .................... 214
Traction Control ....................... 339
Transfer Case ...................... 313,319
Turn Signal ................ 88,148,152,462,464
Vanity Mirror .......................... 97
Voltage ............................. 212
Warning (Instrument Cluster Description) ..... 208
Load Floor, Cargo ....................... 193
510 INDEX