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CHRYSLER GROUP LLC
CUSTOMER CENTER
P.O. Box 21–8004
Auburn Hills, MI 48321–8004
Phone: 1–800–992–1997
CHRYSLER CANADA INC.
CUSTOMER CENTER
P.O. Box 1621
Windsor, Ontario N9A 4H6
Phone: 1–800–465–2001
ASSISTANCE FOR THE
HEARING IMPAIRED
• To assist customers who have hearingdifficulties, the manufacturer has
installed special TDD
(Telecommunication Devices for the
Deaf ) equipment at its customer
center. Any hearing or speech impaired
customer, who has access to a TDD or
a conventional teletypewriter (TTY) in
the United States, can communicate
with the manufacturer by dialing
1–800–380–CHRY. Canadian residents
with hearing difficulties that require
assistance can use the special needs
relay service offered by Bell Canada.
For TTY teletypewriter users, dial 711
and for Voice callers, dial
1–800–855–0511 to connect with a Bell
Relay Service operator.
WARNING!
Engine exhaust, some of its
constituents, and certain vehicle
components contain, or emit,
chemicals known to the State of
California to cause cancer and birth
defects, or other reproductive harm.
In addition, certain fluids contained
in vehicles and certain products of
component wear contain, or emit,
chemicals known to the State of
California to cause cancer and birth
defects, or other reproductive harm.
PUBLICATIONS
ORDERING
• If you are the first registered retailowner of your vehicle, you may obtain a
free printed copy of the Owner's
Manual, Warranty Booklet or Radio
Manuals on your DVD by calling
1–800–992–1997 (U.S.) or
1–800–387–1143 (Canada) or by
contacting your dealer.
• Replacement User Guides or DVDs or, if you prefer, a printed copy of the
Owner's Manual, Warranty Booklet or
Radio Manuals may be purchased by
visiting www.techauthority.com or by
calling 1–800–890–4038 (U.S.) or
1–800–387–1143 (Canada). Visa, Master
Card, American Express and Discover
orders are accepted. If you prefer
mailing your order, please call the
above numbers for an order form.
NOTE: A street address is required
when ordering manuals (no P.O. Boxes).
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CONSUMER ASSISTANCE
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REPORTING SAFETY
DEFECTS IN THE 50
UNITED STATES AND
WASHINGTON, D.C.
• If you believe that your vehicle has adefect that could cause a crash or
cause injury or death, you should
immediately inform the National
Highway Traffic Safety Administration
(NHTSA) in addition to notifying the
manufacturer.
• If NHTSA receives similar complaints, it may open an investigation, and if it
finds that a safety defect exists in a
group of vehicles, it may order a recall
and remedy campaign. However,
NHTSA cannot become involved in
individual problems between you, your
authorized dealer, and the
manufacturer.
• To contact NHTSA, you may either call the Auto Safety Hotline toll free at
1–888–327–4236 (TTY: 1–800–424–
9153), or go to http://www.safercar.gov;
or write to: Administrator, NHTSA, 1200
New Jersey Avenue, SE., West
Building, Washington, D.C. 20590. You
can also obtain other information about
motor vehicle safety from
http://www.safercar.gov.
In Canada
• If you believe that your vehicle has asafety defect, you should contact the
Customer Service Department
immediately. Canadian customers who
wish to report a safety defect to the
Canadian government should write to:
Transport Canada, Motor Vehicle Defect
Investigations and Recalls, 2780
Sheffield Road, Ottawa, Ontario K1B
3V9.
TIRE WARRANTY
Tire Limited Warranty And
Adjustment Policy
• When a tire is removed from servicedue to a covered warranty condition
under a tire manufacturer’s “Limited
Warranty Program”, you may be
eligible for a free tire replacement or a
comparable new tire on a “prorated
basis”.
• Certain conditions, such as irregular wear or tire damage due to road
hazards, collision, improper inflation,
intentional alteration, and misuse, are
excluded from the Limited Warranty
Program. The Limited Warranty
Program expires when your tires either
wear to a specified tread depth, and/or
after a period of time from the date of
purchase, as stated in the Tire
Warranty on the DVD.
NOTE: Refer to the Tire Warranty on
the DVD for specific information
relating to the manufacturer's limited
warranty for the tires installed on
your vehicle. The DVD can play on
any computer or DVD player. If you
have any questions regarding the
limited tire warranty coverage,
contact your local Chrysler dealer or
your local authorized tire dealer. If
you cannot access the DVD and
would like a paper copy of the
limited warranty for the tires installed
on your vehicle, call 1-800-922-1997
(U.S.) or 1-800-387-1143 (Canada) or
ask your Chrysler dealer.
CONSUMER ASSISTANCE
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Disclaimer:
• THE TIRE MANUFACTURER’S LIMITEDWARRANTY PROGRAM, THE DETAILS
OF WHICH CAN BE FOUND, ON THE
OWNERS MANUAL DVD, THE TIRE
MANUFACTURER’S WEBSITE OR AT
ANY AUTHORIZED SERVICE CENTER
ARE IN LIEU OF ALL OTHER REMEDIES
OR WARRANTIES, EXPRESS OR
IMPLIED, ARISING BY LAW OR
OTHERWISE, INCLUDING FITNESS FOR
A PARTICULAR PURPOSE OR
MERCHANTABILITY. THE TIRE
MANUFACTURER EXPRESSLY
DISCLAIMS LIABILITY FOR INDIRECT,
SPECIAL, INCIDENTAL OR
CONSEQUENTIAL DAMAGES, LOST
PROFIT, LOSS OF BUSINESS, LOSS OF
GOODWILL, LOSS OF REPUTATION,
PUNITIVE OR ANY OTHER DAMAGE,
COST OR LOSS OF ANY KIND. SOME
STATES AND PROVINCES DO NOT
ALLOW THE EXCLUSION OR
LIMITATION OF INCIDENTAL OR
CONSEQUENTIAL DAMAGES, SO THE
ABOVE LIMITATION OR EXCLUSION
MAY NOT APPLY TO YOU.
WARNING!
NOTE: Refer to the Owner’s Manual
on the DVD for complete warning
information that could prevent
accidents, injuries and even deaths.
WARNING!
Death, serious injury and/or property
damage may result from:
• Tire failure due to impact damage and/or improper maintenance.
(Continued)
WARNING!(Continued)
• Tires should be inspectedregularly by a qualified technician
for signs of damage, such as
punctures, impacts, underinflation
or overloading.
• Progressive air loss may result from punctures, cuts, curbing,
impacts or partial bead unseating.
Some fitment causes for air loss are:
• Incomplete bead seating.
• Bead tearing caused by a machine tool due to insufficient lubrication
or improper adjustment.
• Leaking valve core or rubber valve components (these should be
replaced when problems are
detected and whenever tires are
replaced).
• Tire failure due to improper repairs.
• See Rubber Manufacturer’s Association (RMA) established
repair procedures at www.rma.org
for information on proper repair
procedures. Never perform a
temporary repair or use an inner
tube as a substitute for a proper
repair. Only qualified persons
should repair tires.
• Explosion of tire/rim assembly due to improper mounting.
• Only specially trained persons should mount tires.
• Failure to mount tires on approved rims.
• Failure to deflate single or dual assemblies completely before
demounting.
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CONSUMER ASSISTANCE
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Using Lift Kits
• Use of lift kits with some vehicle/tirecombinations can cause instability or
loss of control. When changing tire
sizes, always consult an installer for
optimum rim width and carefully check
vehicle/tire clearances.
Check Your Tires For Damage
• Frequent (at least monthly) inspectionof your tires for signs of damage,
uneven tread wear and their general
condition is important for safety.
Impacts, penetrations, cracks, knots,
bulges or air loss always require tire
removal and expert inspection.
Tire Service Life
• The service life of a tire is dependentupon varying factors including, but not
limited to, your driving style, tire
pressure and distance driven.
WARNING!
Tires and the spare tire should be
replaced after six years, regardless
of the remaining tread. Failure to
follow this warning can result in
sudden tire failure. You could lose
control and have an accident
resulting in serious injury or death.
• Keep dismounted tires in a cool, dry place with as little exposure to the light
as possible.
• Protect tires from contact with oil, grease, and gasoline.
NOTE: All tire warranties are made by
the tire manufacturer. Tires are not
covered under your Chrysler New Vehicle
Limited Warranty.
CONSUMER ASSISTANCE
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