2010 JAGUAR XFR U2101

Published: 12-May-2014
General Information - Diagnostic Trouble Code (DTC) Index DTC: Telephone
Module (TEL)
Description and Operation

Telephone Module


CAUTION: Diagnosis by substitution from a donor vehicle is NOT acceptable. Substitution of control modules does not
guarantee confirmation of a fault, and may also cause additional faults in the vehicle being tested and/or the donor vehicle.
NOTES:


If a control module or a component is suspect and the vehicle remains under manufacturer warranty, refer to the Warranty
Policy and Procedures manual, or determine if any prior approval programme is in operation, prior to the installation of a new
module/component.


Generic scan tools may not read the codes listed, or may read only 5-digit codes. Match the 5 digits from the scan tool to
the first 5 digits of the 7-digit code listed to identify the fault (the last 2 digits give extra information read by the
manufacturer-approved diagnostic system).


When performing voltage or resistance tests, always use a digital multimeter accurate to three decimal places, and with
an up-to-date calibration certificate. When testing resistance always take the resistance of the digital multimeter leads into
account.


Check and rectify basic faults before beginning diagnostic routines involving pinpoint tests.


Inspect connectors for signs of water ingress, and pins for damage and/or corrosion.


If DTCs are recorded and, after performing the pinpoint tests, a fault is not present, an intermittent concern may be the
cause. Always check for loose connections and corroded terminals.


Check DDW for open campaigns. Refer to the corresponding bulletins and SSMs which may be valid for the specific
customer complaint and carry out the recommendations as required.

The table below lists all Diagnostic Trouble Codes (DTCs) that could be logged in the Telephone Module. For additional
diagnosis and testing information, refer to the relevant Diagnosis and Testing section in the workshop manual.
For additional information, refer to: Cellular Phone (415-00 Information and Entertainment System - General Information, Diagnosis and Testing).

DTC Description Possible Causes Action B1A56-13 Antenna - Circuit open
Bluetooth antenna circuit
- open circuit
Refer to the electrical circuit diagrams and check blue
tooth antenna circuit for open circuit B1D79-84
Microphone Input -
Signal below
allowable range
Signal amplitude <
minimum
Refer to the electrical circuit diagrams and test
microphone input circuit for short/open circuit. Check
integrated audio module for related DTCs and refer to
relevant DTC Index U1A00-88
Private
Communication
Network - Bus off
Bluetooth phone module
internal communications
failure
Suspect the module. Check and install a new
telephone module as required, refer to the new
module/component installation note at the top of the
DTC Index U2100-00
Initial Configuration
Not Complete - No
sub type information
Initial configuration not
complete
Re-configure the RJB using the manufacturer approved
diagnostic system. If DTC remains, carry out CAN
network integrity tests using the manufacturer
approved diagnostic system U2101-00
Control Module
Configuration
Incompatible - No sub
type information
Configuration
incompatible
Re-configure the RJB using the manufacturer approved
diagnostic system. If DTC remains, suspect the
telephone module. Check and install a new telephone

DTC Description Possible Causes Action U0401-00
Invalid Data Received
From ECM/PCM A - No
sub type information
ECM did not respond
properly to speed control
cancel or auto brake
cancel request
Check ECM for related DTCs and refer to relevant
DTC Index U0401-67
Invalid Data Received
From ECM/PCM A -
Signal incorrect after
event
ECM did not respond
properly to speed control
resume request
Check ECM for related DTCs and refer to relevant
DTC Index U0401-81
Invalid Data Received
From ECM/PCM A -
Invalid serial data
received
Invalid data received
from engine control
module
Bus signal/message
failure
Speed control inhibited
by ECM
Check the Engine Control Module for related DTCs
and refer to relevant DTC Index. If U040181 is
logged as historic but no other DTCs have logged in
the engine control module at the same time and
distance, it may be caused by cranking with low
voltage conditions. Check battery and charging
system according to instructions in the battery care
manual. Install the latest Engine Control Module
software using the manufacturer approved diagnostic
system, contact Dealer Technical Support before
replacing components U0415-53
Invalid Data Received
From Anti-Lock Braking
System (ABS) Control
Module - De-activated
Event information
Deactivated
Check the Anti-Lock Braking System Module for
related DTCs and refer to the relevant DTC index U0415-81
Invalid Data Received
From Anti-lock Brake
System (ABS) Control
Module - Invalid serial
data received
Stability assist fault
Check ABS module for related DTCs and refer to
relevant DTC Index U0417-67
Invalid Data Received
From Park Brake
Control Module - Signal
incorrect after event
Parking brake module did
not respond properly to
apply request
Check parking brake module for related DTCs and
refer to relevant DTC Index U0417-81
Invalid Data Received
From Park Brake
Control Module -
Invalid serial data
received
Speed control inhibited
by parking brake module
Check parking brake module for related DTCs and
refer to relevant DTC Index U0418-68
Invalid Data Received
From Brake System
Control Module - Event
information
Event information
Check the Anti-Lock Braking System Module for
related DTCs and refer to the relevant DTC index U0421-81
Invalid Data Received
From Suspension
Control Module 'A' -
Invalid serial data
received
Invalid serial data
received
Check the Suspension Control Module for related
DTCs and refer to the relevant DTC index U0423-81
Invalid Data Received
From Instrument Panel
Control Module -
Invalid serial data
received
Speed control inhibited
by instrument cluster
Check instrument cluster, CJB and RJB for related
DTCs and refer to relevant DTC Index U1A00-88
Private Communication
Network - Bus off
Bus off
The module setting this code has disabled CAN
transmission. Check for other bus off codes. Check
the module and circuits. Refer to the electrical circuit
diagrams. Clear all DTCs and road test the vehicle. If
the concern reoccurs contact Dealer Technical
Support for further advice. Under no circumstance
should any parts be replaced to overcome this issue U1A14-49
CAN Initialisation
Failure - Internal
electronic failure
Internal electronic failure
Suspect the speed control module. Check and install
a new module as required, refer to the new
module/component installation note at the top of
the DTC Index U2101-00
Control Module
Configuration
Incompatible - No sub
type information
Data sent from RJB is
invalid
Check/amend Car Configuration File using the
manufacturer approved diagnostic system, clear DTC
and re-test. If DTC remains, re-configure RJB using
manufacturer approved diagnostic system, clear DTC
and re-test. If DTC remains check RJB for DTCs and

DTC Description Possible Causes Action Refer to the electrical circuit diagrams and check the
left side harness between the left side mirror and left
hand module U023300
Lost
Communication
With Side Obstacle
Detection Control
Module - Right
CAN bus circuit fault
Harness fault between
right side mirror and right
side module
Refer to the electrical circuit diagrams and check the
power and ground connections to the module. Using
the manufacturer approved diagnostic system,
complete a CAN network integrity test. Refer to the
electrical circuit diagrams and check the CAN network
between the left Blind Spot Monitoring System Module
and the right Blind Spot Monitoring System Module
Refer to the electrical circuit diagrams and check the
right side harness between the right side mirror and
right hand module U030000
Internal Control
Module Software
Incompatibility
RJB car configuration data
is not compatible with the
Blindspot Monitoring
module Check RJB for related DTCs and refer to the relevant DTC
Index. Clear DTCs and re-test. If DTC still logged, re-configure
the RJB using the manufacturer approved diagnostic system.
Clear DTCs and re-test. If DTC still logged, re-configure the
Blindspot Monitoring module using the manufacturer approved
diagnostic system. Clear DTC and re-test, if still logged
suspect the Blindspot Monitoring module. Check and install a
new module as required, refer to the new module/component
installation note at the top of the DTC Index U041568
Invalid Data
Received From
Anti-Lock Brake
System Control
Module
Event information Check ABS module for related DTCs and correct function, refer
to the relevant DTC Index U042268
Invalid Data
Received From Body
Control Module
Event information Check CJB for related DTCs and correct function, refer to the
relevant DTC Index U042368
Invalid Data
Received From
Instrument Panel
Control Module
Event information Check instrument cluster for related DTCs and correct function,
refer to the relevant DTC Index U210000
Initial Configuration
Not Complete
No configuration has been
previously set Check RJB for related DTCs and refer to the relevant DTC
Index U210100
Control Module
Configuration
Incompatible
Data sent from RJB is
invalid Check RJB for related DTCs and refer to the relevant DTC
Index. Check/amend Car Configuration File using the
manufacturer approved diagnostic system U300044 Control Module
Data memory failure Cycle the ignition and check if the DTC is still logged. If DTC
remains suspect the module, refer to the new
module/component installation note at the top of the DTC
Index U300047 Control Module
Watchdog/safety Micro
controller failure Cycle the ignition and check if the DTC is still logged. If DTC
remains suspect the module, refer to the new
module/component installation note at the top of the DTC
Index U300049 Control Module
Internal electronic failure Clear DTC, cycle ignition and retest. If fault persists, check
and install a new Blindspot Monitoring module as required,
refer to the new module/component installation note at the top of the DTC Index U300281
Vehicle
Identification
Number
Vehicle/component mis-
match. Corrupt VIN
data being transmitted,
suspect module previously
installed to other vehicle Check RJB has not been previously installed to other vehicle.
Install original/new module as required, refer to the new
module/component installation note at the top of the DTC
Index. Check RJB for DTCs and refer to the relevant DTC Index U300362 Battery Voltage
Mis-match in battery
voltage, of 2 volts or
more, between Blindspot
Monitoring module and RJB Carry out any pinpoint tests associated with this DTC using
the manufacturer approved diagnostic system

Check and rectify basic faults before beginning diagnostic routines involving pinpoint tests.


If DTCs are recorded and, after performing the pinpoint tests, a fault is not present, an intermittent concern may be the
cause. Always check for loose connections and corroded terminals.

DTC Description Possible Cause Action B1A5613 Antenna
Bluetooth antenna circuit -
open circuit Refer to the electrical circuit diagrams and check blue tooth
antenna circuit for open circuit B1D7984 Microphone Input
Signal amplitude <
minimum Refer to the electrical circuit diagrams and test microphone
input circuit for short/open circuit. Check integrated audio
module for related DTCs and refer to relevant DTC Index U1A0088
Private
Communication
Network
Bluetooth phone module
internal communications
failure Suspect the module. Check and install a new telephone
module as required, refer to the new module/component
installation note at the top of the DTC Index U210000
Initial
Configuration Not
Complete
Initial configuration not
complete Re-configure the RJB using the manufacturer approved
diagnostic system. If DTC remains, carry out CAN network
integrity tests using the manufacturer approved diagnostic system U210100
Control Module
Configuration
Incompatible
Configuration incompatible Re-configure the RJB using the manufacturer approved
diagnostic system. If DTC remains, suspect the telephone
module. Check and install a new telephone module as
required, refer to the new module/component installation note
at the top of the DTC Index U300044 Control Module
Data memory failure Re-configure the telephone module. If the DTC remains,
suspect the telephone module. Check and install a new
telephone module as required, refer to the new
module/component installation note at the top of the DTC
Index U300045 Control Module
Program memory failure Re-configure the telephone module. If the DTC remains,
suspect the telephone module. Check and install a new
telephone module as required, refer to the new
module/component installation note at the top of the DTC
Index U300055 Control Module
Incorrect car configuration
data received Re-configure the RJB using the manufacturer approved
diagnostic system. Clear DTC and re-test. If the DTC remains
suspect the telephone module. Check and install a new
module as required, refer to the new module/component
installation note at the top of the DTC Index U300098 Control Module
Component or system over
temperature Check for additional DTCs and refer to DTC Index. Clear DTC
and re-test/monitor condition for re-occurrence U300362 Battery Voltage
Mis-match in battery
voltage, of 2 volts or more,
between telephone module
and RJB Carry out any pinpoint tests associated with this DTC using
the manufacturer approved diagnostic system
Pinpoint Tests

PINPOINT TEST A : UNABLE TO PAIR TEST
CONDITIONS DETAILS/RESULTS/ACTIONS A1: 'NO PHONE FITTED' DISPLAY
NOTE: Prior to continuing with any diagnosis, ensure that the Customer telephone and level of software is included on
the JLR approved list, the telephone battery is fully charged and in a serviceable condition, the bluetooth function is activated
and the telephone handset is placed within the vehicle cabin area. 1 Carry out checks to determine if 'No Phone Fitted' is shown on vehicle display. Is 'No Phone Fitted' displayed? Yes
GO to A2. No
Locate the connected telephone and if not Customer telephone, disconnect from the system. A2: TELEPHONE BLUETOOTH DEVICE SEARCH 1 Carry out Bluetooth device search using Customer handset. www.JagDocs.com

DTC Description Possible Causes Action P254F-13
Engine Hood Switch
Circuit/Open - Circuit
open
Hood ajar switch signal circuit -
open circuit
Refer to the electrical circuit diagrams and
check hood ajar switch signal circuit for open
circuit U0010-00
Medium Speed CAN
Communication Bus - No
sub type information
Medium speed CAN
communication Bus
Carry out network integrity test using
manufacturer approved diagnostic system.
Refer to electrical circuit diagrams and test
Medium speed CAN network for open, short
circuit and high resistance U0140-00
Lost Communication
With CJB - No sub type
information
Logged when subscribed CAN
message missing from CJB
Refer to the electrical circuit diagrams and
test power and ground supplies to Central
Junction Box. Check CAN network between
Driver Door Module and Central Junction
Box. Carry out network integrity test using
manufacturer approved diagnostic system U0208-00
Lost Communication
With Driver Seat Module
(DSM) - No sub type
information
Missing message
Refer to the electrical circuit diagrams and
test power and ground supplies to Driver
Seat Module. Check CAN network between
Driver Door Module and Driver Seat Module.
Carry out network integrity test using
manufacturer approved diagnostic system U0300-00
Internal Control Module
Software Incompatibility
- No sub type
information
Car configuration file mismatch
with vehicle specification
NOTE: After updating the car configuration
file, set the ignition to on and wait 30 seconds
before clearing the DTCs

Using the manufacturer approved diagnostic
system, check and up-date the car
configuration file as necessary U2002-24
Switch - Signal stuck
high
Signal stuck high
Clear DTC and re-test. If DTC remains,
install a new passenger side window switch U2004-24
Auxiliary Switch Pack -
Signal stuck high
Signal stuck high
Left or right rear door local
switch pressed for longer than
20 seconds
Switch circuit short to ground or
power
Refer to the electrical circuit diagrams and
check the left and right door switch circuits U2010-11
Switch Illumination -
Circuit short to ground
Switch illumination circuit short
to ground
Refer to electrical circuit diagrams and check
the switch illumination circuit U2012-08
Car Configuration
Parameter(s) - Bus
signal/message failures
Bus signal/message failures
Cycle the ignition status and re-test. If DTC
remains, re-configure the RJB using the
manufacturer approved diagnostic system U2013-24
Switch Pack - Signal
stuck high
Signal stuck high
Clear DTC and re-test. If DTC remains,
install a new driver side window switch pack U2014-44
Control Module
Hardware - Data
memory failure
Data Memory Failure
Install a new DDM/PDM, Refer to the
warranty policy and procedures manual if a
module is suspect U2100-00
Initial Configuration Not
Complete - No sub type
information
Driver/passenger door module is
not configured correctly
Re-configure the DDM/PDM using the
manufacturer approved diagnostic system U2101-00
Control Module
Configuration
Incompatible - No sub
type information
Car configuration file mismatch
with vehicle specification
Re-configure the module using the
manufacturer approved diagnostic system.
Check the configuration of the Car
Configuration File (CCF)

DTC Description Possible Cause Action B10CE24
Right Front Latch
Clutch Switch
Signal stuck high - button
stuck in active position Check for stuck right front door latch clutch switch. Refer to
the electrical circuit diagrams and check right front door
latch clutch switch circuit for short to ground B10CF24
Right Rear Latch
Clutch Switch
Signal stuck high - button
stuck in active position Check for stuck right rear door latch clutch switch. Refer to
the electrical circuit diagrams and check right rear door
latch clutch switch circuit for short to ground B10D124 Left Front Lock Button
Signal stuck high - button
stuck in active position Check for stuck left front door handle lock switch. Refer to
the electrical circuit diagrams and check left front door
handle lock switch circuit for short to ground B10D224 Left Rear Lock Button
Signal stuck high - button
stuck in active position Check for stuck left rear door handle lock switch. Refer to
the electrical circuit diagrams and check left rear door
handle lock switch circuit for short to ground B10D324
Right Front Lock
Button
Signal stuck high - button
stuck in active position Check for stuck right front door handle lock switch. Refer to
the electrical circuit diagrams and check right front door
handle lock switch circuit for short to ground B10D424
Right Rear Lock
Button
Signal stuck high - button
stuck in active position Check for stuck right rear door handle lock switch. Refer to
the electrical circuit diagrams and check left front door
handle lock switch circuit for short to ground U001000
Medium Speed CAN
Communication Bus
No subtype information Carry out any pinpoint tests associated with this DTC using
the manufacturer approved diagnostic system. Carry out
CAN network integrity test using the manufacturer approved diagnostic system U014000
Lost Communication
With Body Control
Module
Missing message from CJB Carry out any pinpoint tests associated with this DTC using
the manufacturer approved diagnostic system. Carry out
CAN network integrity test using the manufacturer
approved diagnostic system. Refer to the electrical circuit diagrams and check power and ground supplies to CJB U014200
Lost Communication
With Body Control
Module "B"
Missing message from RJB Carry out any pinpoint tests associated with this DTC using
the manufacturer approved diagnostic system. Carry out
CAN network integrity test using the manufacturer
approved diagnostic system. Refer to the electrical circuit diagrams and check power and ground supplies to RJB U015500
Lost Communication
With Instrument
Panel Cluster (IPC)
Control Module
Missing message from
instrument cluster Carry out any pinpoint tests associated with this DTC using
the manufacturer approved diagnostic system. Carry out
CAN network integrity test using the manufacturer
approved diagnostic system. Refer to the electrical circuit
diagrams and check power and ground supplies to
instrument cluster U030000
Internal Control
Module Software
Incompatibility
Invalid configuration
message is received Re-configure the RJB using the manufacturer approved
diagnostic system. Clear the DTC and retest. If the DTC is
still logged suspect the remote keyless entry module, refer
to the new module installation note at the top of the DTC
Index U201F00 External Receiver
No subtype information -
communication error Suspect the RF receiver, check and install a new RF receiver
as required, refer to the new module/component
installation note at top of DTC Index U201F13 External Receiver
Line open Refer to the electrical circuit diagrams and test RF receiver
communication circuit to remote keyless entry module for
short to ground or open circuit U201F87 External Receiver
Transmission error Refer to the electrical circuit diagrams and check the data
line between the RF receiver and the remote keyless entry
module for short, open circuit. Suspect the RF receiver or
remote keyless entry module, check and install a new RF
receiver or remote keyless entry module as required, refer
to the new module/component installation note at top of
DTC Index U210000
Initial Configuration
Not Complete
No subtype information Configure the Remote Keyless Entry module using the
manufacturer approved diagnostic system U210100
Control Module
Configuration Incompatible
No subtype information Re-configure the RJB using the manufacturer approved
diagnostic system U300049 Control Module
Internal electronic failure Install a new remote keyless entry module, refer to the
new module installation note at the top of the DTC Index U300281
Vehicle Identification
Number
Vehicle/component
mis-match. Module
previously installed to other
vehicle Install correct/new module to vehicle specification, refer to
the new module/component installation note at the top of
the DTC Index www.JagDocs.com

DTC Description Possible Causes Action U2101-00 Control module
Compatible central car
Using the manufacturer approved diagnostic Configuration Incompatible - No sub configuration file not system check and update the car configuration file type information received by front seat as required. Carry out on demand self test using climate control module manufacturer approved diagnostic system to confirm rectification. Clear the DTC and retest U3000-04
Control Module -
System internal
failures
Front seat climate control
module - Internal failure
Check and install new front seat climate control
module as required. Carry out on demand self test
using manufacturer approved diagnostic system to
confirm rectification U3003-62
Battery Voltage -
Signal compare failure
Wiring harness fault
Battery internal failure
Charging system fault
Refer to the electrical circuit diagrams and check
the power and ground connections to the front
seat climate control module and the central
junction box
Refer to the battery care manual and verify that
the vehicle battery is fully charged and serviceable
before continuing with further diagnostic tests
Check the vehicle charging system