2010 INFINITI G37 ESP

Static and flutter: During signal interference
from buildings, large hills or due to antenna
position, usually in conjunction with increased
distance from the station transmitter, static or
flutter can be heard. This can be reduced by
lowering the treble setting to reduce the treble
response.
Multipath reception: Because of the reflective
characteristics of FM signals, direct and re-
flected signals reach the receiver at the same
time. The signals may cancel each other, result-
ing in momentary flutter or loss of sound.
AM radio reception :
AM signals, because of their low frequency, can
bend around objects and skip along the ground.
In addition, the signals can be bounced off the
ionosphere and bent back to earth. Because of
these characteristics. AM signals are also sub-
ject to interference as they travel from transmit-
ter to receiver.
Fading: Occurs while the vehicle is passing
through freeway underpasses or in areas with
many tall buildings. It can also occur for several
seconds during ionospheric turbulence even in
areas where no obstacles exist.
Static: Caused by thunderstorms, electrical
power lines, electric signs and even traffic
lights. Satellite radio reception (if so equipped) :
When the satellite radio is used for the first time
or the battery has been replaced, the satellite
radio may not work properly. This is not a
malfunction. Wait more than 10 minutes with
the satellite radio ON and the vehicle outside of
any metal or large building for the satellite
radio to receive all of the necessary data.
The satellite radio mode requires an active XM 
Satellite Radio subscription. The satellite radio
is not available in Alaska, Hawaii and Guam.
The satellite radio performance may be affected
if cargo carried on the roof blocks the satellite
radio signal.
If possible, do not put cargo near the satellite
antenna.
A build up of ice on the satellite radio antenna
can affect satellite radio performance. Remove
the ice to restore satellite radio reception.
Compact Disc (CD) player ● Do not force a compact disc into the CD
insert slot. This could damage the CD and/or
CD player.
● Trying to load a CD with the CD door closed
could damage the CD and/or CD player. SAA0480
4-40 Monitor, climate, audio, phone and voice recognition systems
 —
—
04/21/10—debbie


TROUBLESHOOTING GUIDE The system should respond correctly to all voice commands without difficulty. If problems are encountered, try the following solutions.
Where the solutions are listed by number, try each solution in turn, starting with number 1, until the problem is resolved. Symptom Solution
System fails to interpret the com-
mand correctly. 1. Ensure that the command is valid. (See “INFINITI VOICE RECOGNITION SYSTEM (models with navigation system)”
later in this section; page 4-109.)
2. Ensure that the command is spoken after the tone.
3. Speak clearly without pausing between words and at a level appropriate to the ambient noise level in the
vehicle.
4. Ensure that the ambient noise level is not excessive (for example, windows open or defroster on). NOTE: If it is
too noisy to use the phone, it is likely that the voice commands will not be recognized.
5. If more than one command was said at a time, try saying the commands separately.
The system consistently selects the
wrong voicetag. 1. Ensure that the voicetag requested matches what was originally stored. (See “VEHICLE PHONEBOOK” earlier in
this section.)
2. Replace one of the names being confused with a new name.
Monitor, climate, audio, phone and voice recognition systems
4-95
 —
—
04/21/10—debbie


2. A list of commands appears on the screen,
and the system announces, “Please say a
command after the beep. Available com-
mands are: Call, Phonebook, Recent Calls,
Connect Phone or Help”.
3. After the tone sounds and the icon on the
screen changes from to , speak
a command. See the “List of voice com-
mands” later in this section for the voice
command list. Speak “Call” for example.
INFO
Voice commands cannot be recognized as
long as the screen icon is not in the com-
mand recognition mode . 4. The system acknowledges the command
and announces the next set of available
commands.
5. After the tone sounds, speak the phone
number.
6. When you have finished speaking the
phone number, the system repeats it back
and announces the available commands.
7. After system responds, speak “Dial” and
the system dials the spoken numbers.
Operating tips :
● Voice commands cannot be accepted when
the icon is .
● If the command is not recognized, the sys-
tem announces, “Please say again”. Repeat
the command in a clear voice.
● Push the switch or the BACK button
once to return to the previous screen.
● If you want to cancel the command, push the
switch. The message “Voice input is
canceled” will be announced. If you want to
adjust the volume of the system feedback,
push the volume control buttons [+] or [  ]
on the steering wheel or use the audio
system volume knob while the system is
making an announcement. How to speak commands :
The Voice Recognition System requires a certain
way to speak voice commands. Speak normally
and clearly in the direction of the microphone
(located in front of the rearview mirror). Every
digit of the number must be spoken individually
and in a normal manner. The hands-free mode
will work best when the telephone number is
spoken in blocks of three to five digits. After
each spoken block is terminated, the system
will repeat the three to five digits and wait for
you to speak the next digit or block of digits
required for the telephone number.
See “List of voice commands” later in this
section for the appropriate commands that can
be spoken for the hands-free mode system.
Example:
In order to initiate a call, speak “Phonebook”.
INFO
● If you are controlling the telephone system
by voice command for the first time or do not
know the appropriate voice command, speak
“Help”. The system announces the available
commands.
● When you speak numbers, you can speak
both “zero” or “oh” for “0”.SAA2574
Monitor, climate, audio, phone and voice recognition systems
4-99
 —
—
04/21/10—debbie


Personal vocabulary (voicetags) :
Voice Recognition System is equipped with the
function called “voicetags”, which can be asso-
ciated with the phone number and name in the
phonebook. Using the voice tag will automati-
cally generate a speed dial to the registered
number.
See “PHONEBOOK REGISTRATION” earlier in
this section.
You can call the identified number using the
following command: “Dial” followed by the
voice tag.
Dialling a name with a voice tag :
It is possible to call up a name via a voice tag
instead of a number, provided the name and
number of your correspondent has been previ-
ously stored in the phonebook.
Dial via a voice tag, according to the following
procedure.
1. Push the switch.
2. The system replies “please say a com-
mand after the beep. Available commands
are: Call, Phonebook, Recent Calls, Con-
nect Phone or Help”. 3. Give your instructions to the system by
saying: “Dial John” for example (“John”
must have been previously set as a voice
tag for John’s phone number) or “Dial
One” if John is classified as one in the
phonebook.
If the system cannot understand your com-
mand, repeat it according to the recommen-
dations mentioned in “How to speak com-
mands” earlier in this section.
4. If the given name (voice tag) is correct,
the phone system will dial the number
registered for “John”.
INFO
To end the voice command phase at any stage
of the procedure, push the switch once
in order to activate the cancel command. Manual command selection :
Commands can be selected manually. While the
commands are displayed on the screen, select a
command by operating the Tune switch, and
then push the button. Once a command
is manually selected, the voice command func-
tion is cancelled. To return to voice command
mode, push the button to cancel the
current operation, and then perform the first
procedure of voice command.
4-100 Monitor, climate, audio, phone and voice recognition systems
 —
—
04/21/10—debbie


TROUBLESHOOTING GUIDE The system should respond correctly to all voice commands without difficulty. If problems are encountered, follow the solutions given in this guide for
the appropriate error.
Where the solutions are listed by number, try each solution in turn, starting with number one, until the problem is resolved. Symptom/error message Solution
Displays “COMMAND NOT RECOGNIZED” or the
system fails to interpret the command correctly. 1. Ensure that the command format is valid, see “Command List” earlier in this section.
2. Speak clearly without pausing between words and at a level appropriate to the ambient noise level.
3. Ensure that the ambient noise level is not excessive, for example, windows open or defrost on.
NOTE:
If it is too noisy to use the phone, it is likely that voice commands will not be recognized. 4. If optional words of the command have been omitted, then the command should be tried with these
in place.
The system consistently selects the wrong voic-
etag in the phonebook. 1. Ensure that the voicetag requested matches what was originally stored. (See “BLUETOOTH  HANDS-
FREE PHONE SYSTEM (models with navigation system)” earlier in this section; page 4-85.)
2. Replace one of the voicetags being confused with a different voicetag.
The system cannot be operated. 1. Make sure that the soft top is usable. If the soft top is not working, contact an INFINITI retailer.
2. Close the retractable hard top.
3. Open and close the retractable hard top before operating the system.
Monitor, climate, audio, phone and voice recognition systems
4-133
 —
—
04/21/10—debbie


CAUTION● Do not use leaded gasoline. Deposits from
leaded gasoline seriously reduce the three-
way catalyst’s ability to help reduce exhaust
pollutants.
● Keep your engine tuned up. Malfunctions in
the ignition, fuel injection, or electrical sys-
tems can cause overrich fuel flow into the
three-way catalyst, causing it to overheat.
Do not keep driving if the engine misfires, or
if noticeable loss of performance or other
unusual operating conditions are detected.
Have the vehicle inspected promptly by an
INFINITI retailer.
● Avoid driving with an extremely low fuel
level. Running out of fuel could cause the
engine to misfire, damaging the three-way
catalyst.
● Do not race the engine while warming it up.
● Do not push or tow your vehicle to start the
engine. TIRE PRESSURE MONITORING SYSTEM
(TPMS) Each tire, including the spare (if provided),
should be checked monthly when cold and
inflated to the inflation pressure recommended
by the vehicle manufacturer on the vehicle
placard or tire inflation pressure label. (If your
vehicle has tires of a different size than the size
indicated on the vehicle placard or tire inflation
pressure label, you should determine the
proper tire inflation pressure for those tires.)
As an added safety feature, your vehicle has
been equipped with a Tire Pressure Monitoring
System (TPMS) that illuminates a low tire pres-
sure telltale when one or more of your tires is
significantly under-inflated. Accordingly, when
the low tire pressure telltale illuminates, you
should stop and check your tires as soon as
possible, and inflate them to the proper pres-
sure. Driving on a significantly under-inflated
tire causes the tire to overheat and can lead to
tire failure. Under-inflation also reduces fuel
efficiency and tire tread life, and may affect the
vehicle’s handling and stopping ability.
Please note that the TPMS is not a substitute for
proper tire maintenance, and it is the driver’s
responsibility to maintain correct tire pressure, even if under-inflation has not reached the level
to trigger illumination of the TPMS low tire
pressure telltale.
Your vehicle has also been equipped with a
TPMS malfunction indicator to indicate when
the system is not operating properly. The TPMS
malfunction indicator is combined with the low
tire pressure telltale. When the system detects
a malfunction, the telltale will flash for approxi-
mately one minute and then remain continu-
ously illuminated. This sequence will continue
upon subsequent vehicle start-ups as long as
the malfunction exists. When the malfunction
indicator is illuminated, the system may not be
able to detect or signal low tire pressure as
intended. TPMS malfunctions may occur for a
variety of reasons, including the installation of
replacement or alternate tires or wheels on the
vehicle that prevent the TPMS from functioning
properly. Always check the TPMS malfunction
telltale after replacing one or more tires or
wheels on your vehicle to ensure that the
replacement or alternate tires and wheels allow
the TPMS to continue to function properly.
Starting and driving
5-3
 —
—
04/21/10—debbie


Some devices and transmitters may temporarily
interfere with the operation of the TPMS and
cause the low tire pressure warning light to
illuminate. Some examples are:
– Facilities or electric devices using similar
radio frequencies are near the vehicle.
– If a transmitter set to similar frequencies is
being used in or near the vehicle.
– If a computer (or similar equipment) or a
DC/AC converter is being used in or near the
vehicle.
FCC Notice:
Changes or modifications not expressly ap-
proved by the party responsible for compliance
could void the user’s authority to operate the
equipment.
This device complies with Part 15 of the FCC
Rules and RSS-210 of Industry Canada.
Operation is subject to the following two condi-
tions: (1) This device may not cause harmful in-
terference, and (2) this device must accept any
interference received, including interference
that may cause undesired operation of the de-
vice. AVOIDING COLLISION AND ROLLOVER WARNINGFailure to operate this vehicle in a safe and
prudent manner may result in loss of control or
an accident.
Be alert and drive defensively at all times. Obey
all traffic regulations. Avoid excessive speed,
high speed cornering, or sudden steering ma-
neuvers, because these driving practices could
cause you to lose control of your vehicle. As
with any vehicle, a loss of control could result in
a collision with other vehicles or objects, or
cause the vehicle to rollover, particularly if the
loss of control causes the vehicle to slide side-
ways. Be attentive at all times, and avoid
driving when tired. Never drive when under the
influence of alcohol or drugs (including pre-
scription or over-the-counter drugs which may
cause drowsiness). Always wear your seat belt
as outlined in the “SEAT BELTS” in the “1. Safety
— Seats, seat belts and supplemental restraint
system” section of this manual, and also in-
struct your passengers to do so.
Seat belts help reduce the risk of injury in
collisions and rollovers. In a rollover crash, an
unbelted or improperly belted person is signifi- cantly more likely to be injured or killed than a
person properly wearing a seat belt.
OFF-ROAD RECOVERY While driving, the right side or left side wheels
may unintentionally leave the road surface. If
this occurs, maintain control of the vehicle by
following the procedure below. Please note that
this procedure is only a general guide. The
vehicle must be driven as appropriate based on
the conditions of the vehicle, road and traffic.
1. Remain calm and do not overreact.
2. Do not apply the brakes.
3. Maintain a firm grip on the steering wheel
with both hands and try to hold a straight
course.
4. When appropriate, slowly release the ac-
celerator pedal to gradually slow the ve-
hicle.
5. If there is nothing in the way, steer the
vehicle to follow the road while the ve-
hicle speed is reduced. Do not attempt to
drive the vehicle back onto the road sur-
face until vehicle speed is reduced.
6. When it is safe to do so, gradually turn
the steering wheel until both tires return
to the road surface. When all tires are on
the road surface, steer the vehicle to stay
in the appropriate driving lane.
Starting and driving
5-5
 —
—
04/21/10—debbie


● If you decide that it is not safe to return the
vehicle to the road surface based on vehicle,
road or traffic conditions, gradually slow the
vehicle to a stop in a safe place off the road.
RAPID AIR PRESSURE LOSS Rapid air pressure loss or a “blow-out” can
occur if the tire is punctured or is damaged due
to hitting a curb or pothole. Rapid air pressure
loss can also be caused by driving on under-
inflated tires.
Rapid air pressure loss can affect the handling
and stability of the vehicle, especially at high-
way speeds.
Help prevent rapid air pressure loss by main-
taining the correct air pressure and visually
inspect the tires for wear and damage. See
“WHEELS AND TIRES” in the “8. Maintenance
and do-it-yourself” section of this manual.
If a tire rapidly loses air pressure or “blows-out”
while driving maintain control of the vehicle by
following the procedure below. Please note that
this procedure is only a general guide. The
vehicle must be driven as appropriate based on
the conditions of the vehicle, road and traffic. WARNINGThe following actions can increase the chance
of losing control of the vehicle if there is a
sudden loss of tire air pressure. Losing control
of the vehicle may cause a collision and result
in personal injury.
● The vehicle generally moves or pulls in the
direction of the flat tire.
● Do not rapidly apply the brakes.
● Do not rapidly release the accelerator pedal.
● Do not rapidly turn the steering wheel.
1. Remain calm and do not overreact.
2. Maintain a firm grip on the steering wheel
with both hands and try to hold a straight
course.
3. When appropriate, slowly release the ac-
celerator pedal to gradually slow the ve-
hicle.
4. Gradually steer the vehicle to a safe loca-
tion off the road and away from traffic if
possible.
5. Lightly apply the brake pedal to gradually
stop the vehicle. 6. Turn on the hazard warning flashers and
either contact a roadside emergency ser-
vice to change the tire or see “CHANGING
A FLAT TIRE” in the “6. In case of emer-
gency” section of this Owner’s Manual.
DRINKING ALCOHOL/DRUGS AND
DRIVING WARNINGNever drive under the influence of alcohol or
drugs. Alcohol in the bloodstream reduces co-
ordination, delays reaction time and impairs
judgement. Driving after drinking alcohol in-
creases the likelihood of being involved in an
accident injuring yourself and others. Addition-
ally, if you are injured in an accident, alcohol
can increase the severity of the injury.
INFINITI is committed to safe driving. However,
you must choose not to drive under the influ-
ence of alcohol. Every year thousands of people
are injured or killed in alcohol-related acci-
dents. Although the local laws vary on what is
considered to be legally intoxicated, the fact is
that alcohol affects all people differently and
most people underestimate the effects of alco-
hol.
5-6 Starting and driving
 —
—
04/21/10—debbie