TROUBLESHOOTING GUIDE
The system should respond correctly to all voice commands without difficulty. If problems are encountered, follow the solutions given in this guide for
the appropriate error.
Where the solutions are listed by number, try each solution in turn, starting with number one, until the problem is resolved.
Symptom/error messageSolution
Displays “COMMAND NOT RECOGNIZED” or the
system fails to interpret the command correctly. 1. Ensure that the command format is valid, see “Command List” earlier in this section.
2. Speak clearly without pausing between words and at a level appropriate to the ambient noise level.
3. Ensure that the ambient noise level is not excessive, for example, windows open or defrost on.
NOTE:
If it is too noisy to use the phone, it is likely that voice commands will not be recognized.
4. If optional words of the command have been omitted, then the command should be tried with these
in place.
The system consistently selects the wrong voic-
etag in the phonebook. 1. Ensure that the voicetag requested matches what was originally stored. (See “BLUETOOTH
HANDS-
FREE PHONE SYSTEM (models with navigation system)” earlier in this section; page 4-85.)
2. Replace one of the voicetags being confused with a different voicetag.
The system cannot be operated. 1. Make sure that the soft top is usable. If the soft top is not working, contact an INFINITI retailer. 2. Close the retractable hard top.
3. Open and close the retractable hard top before operating the system.
Monitor, climate, audio, phone and voice recognition systems4-133
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04/21/10—debbie
8 Maintenance and do-it-yourself
Maintenance requirement.......................... 8-2
Scheduled maintenance ........................ 8-2
General maintenance ........................... 8-2
Where to go for service ......................... 8-2
General maintenance .............................. 8-2
Explanation of maintenance items ............... 8-2
Maintenance precautions .......................... 8-5
Engine compartment check locations ................ 8-6
VQ37VHR engine ............................... 8-6
Engine cooling system ............................. 8-7
Checking engine coolant level ................... 8-7
Changing engine coolant ........................ 8-8
Engine oil ........................................ 8-8
Checking engine oil level ....................... 8-8
Changing engine oil and filter ................... 8-9
Automatic transmission fluid .......................8-11
Power steering fluid ............................... 8-11
Brake and clutch fluid ............................ 8-12
Brake fluid ................................... 8-12
Clutch fluid (if so equipped) ....................8-12
Window washer fluid ............................. 8-13
Battery .......................................... 8-13
Coupe ........................................ 8-13Sedan and coupe
............................. 8-14
Jump starting ................................. 8-15
Variable voltage control system ...................8-15
Drive belts ....................................... 8-16
Spark plugs ..................................... 8-16
Replacing spark plugs ......................... 8-17
Air cleaner ....................................... 8-17
Windshield wiper blades .......................... 8-18
Cleaning ...................................... 8-18
Replacing ..................................... 8-18
Brakes .......................................... 8-19
Self-adjusting brakes .......................... 8-19
Brake pad wear warning ....................... 8-19
Fuses ........................................... 8-20
Engine compartment ........................... 8-20
Passenger compartment ....................... 8-21
Intelligent
Key battery replacement ................8-22
Lights ........................................... 8-23
Sedan ........................................ 8-23
Coupe ........................................ 8-24
Headlights .................................... 8-25
Exterior and interior lights .....................8-25
Wheels and tires ................................. 8-28
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04/21/10—debbie
VQ37VHR ENGINE
1. Fuse/fusible link holder
2. Battery
3. Engine oil filler cap
4. Brake fluid reservoir5. Clutch fluid reservoir (Manual Transmis-
sion models)
6. Window washer fluid reservoir
7. Power steering fluid reservoir
8. Air cleaner 9. Radiator filler cap
10. Drive belts
11. Engine coolant reservoir
12. Engine oil dipstick
SSI0345
ENGINE COMPARTMENT CHECK
LOCATIONS
8-6Maintenance and do-it-yourself
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04/21/10—debbie
ENGINE COMPARTMENT
CAUTION
Never use a fuse of a higher or lower amperage
rating than that specified on the fuse box cover.
This could damage the electrical system or
cause a fire.
If any electrical equipment does not operate,
check for an open fuse.
1. Be sure the ignition switch is pushed to the OFF or LOCK position and the head-
light switch is turned to OFF. 2. Open the engine hood and remove the
cover on the battery and the fuse/fusible
link holder.
3. Remove the fuse/fusible link holder cover.
4. Remove the fuse with the fuse puller.
5. If the fuse is open
A, replace it with a
new fuse
B. Spare fuses are stored in the
passenger compartment fuse box.
6. If a new fuse also opens, have the elec- trical system checked and repaired by an
INFINITI retailer.
SDI1479ASDI1754
FUSES
8-20Maintenance and do-it-yourself
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04/21/10—debbie
Fusible links
If any electrical equipment does not operate
and fuses are in good condition, check the
fusible links. If any of these fusible links are
melted, replace only with genuine INFINITI
parts.
PASSENGER COMPARTMENT
CAUTION
Never use a fuse of a higher or lower amperage
rating than that specified on the fuse box cover.
This could damage the electrical system or
cause a fire.
If any electrical equipment does not operate,
check for an open fuse.
1. Be sure the ignition switch is pushed to the OFF or LOCK position and the head-
light switch is turned to OFF.
2. Open the fuse box lid.
3. Remove the fuse with the fuse puller
A.
4. If the fuse is open, replace it with a new fuse.
5. If a new fuse also opens, have the electri- cal system checked and repaired by an
INFINITI retailer. Spare fuses are stored in
the fuse box.
SDI2034
Maintenance and do-it-yourself8-21
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04/21/10—debbie
Engine start operation indicator (Manual
Transmission models)...........2-22
If your vehicle overheats .........6-10
Starting the engine ............. 5-11
Engine coolant temperature gauge ......2-6
Entry/exit function .............. .3-28
Event Data Recorders (EDR) ..........9-25
Exhaust gas (carbon monoxide) ........5-2
F
F.M.V.S.S./C.M.V.S.S. certification label . . .9-13
Filter Air cleaner housing filter .........8-17
Changing engine oil and filter .......8-9
Flashers (See hazard warning
flasher switch) ................ .2-37
Flat tire ..................... .6-2
Flat towing .................. .9-21
Floor mat cleaning ............... .7-5
Fluid Automatic transmission fluid (ATF) . . . .8-11
Brake and clutch fluid ...........8-12
Capacities and recommended fuel/
lubricants ..................9-2
Engine coolant ...............8-7
Engine oil ..................8-8
Power steering fluid ............8-11
Window washer fluid ...........8-13
FM-AM-SAT radio with Compact Disc (CD)
player ..................... .4-54
Fog light switch ............... .2-37
Front passenger air bag and status light . .1-47
Front power seat adjustment ..........1-3
Front seat, Front seat adjustment .......1-3Front-seat active head restraints
.......1-11
Fuel Capacities and recommended fuel/
lubricants .................. .9-2
Fuel economy ............... 5-42
Fuel economy information (display) ....4-9
Fuel octane rating .............9-4
Fuel recommendation ...........9-4
Fuel-filler cap ................ 3-21
Fuel-filler door ............... 3-21
Gauge ....................2-7
Fuses ..................... .8-20
Fusible links ................. .8-21
G
Garage
door opener, HomeLink Universal
Transceiver .................. .2-57
Gascap .................... .3-21
Gauge ...................... .2-4
Gauge Engine coolant temperature gauge . . . .2-6
Fuel gauge ..................2-7
Odometer ..................2-5
Speedometer ................2-5
Tachometer .................2-6
Trip computer ............... 2-24
General maintenance ..............8-2
Glove box ................... .2-45
Golf bag stowing ............... .2-48 H
Hands-free phone system, Bluetooth
(with navigation system) ...........4-85
Hands-free phone system, Bluetooth
(without navigation system) .........4-96
Hazard warning flasher switch . . ......2-37
Head restraints ................. .1-9
Headlights Bulb replacement .............8-25
Headlight switch .............. 2-33
Xenon headlights ............. 2-32
Heated seats ................. .2-38
Heater Automatic climate control .........4-28
Engine block heater ............5-56
HomeLink Universal Transceiver .......2-57
Hood release ................. .3-17
Hook, Coat hooks .............. .2-48
Horn ...................... .2-38
Ignition switch Automatic transmission models ......5-12
Manual transmission models . . . . . . . 5-16
I
Ignition switch (Push-button) ..........5-7
Immobilizer system ............. .2-29
In-cabin microfilter .............. .4-38
Indicator
lights ................ .2-16
Indicator, Dot matrix display .........2-19
INFINITI Vehicle Immobilizer System .....2-29
INFINITI voice recognition standard
mode ..................... .4-109
10-3
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04/30/10—diane