A genuine INFINITI Service Manual is the best
source of service and repair information for your
vehicle. Filled with wiring diagrams, illustra-
tions and step-by-step diagnostic and adjust-
ment procedures, this manual is the same one
used by the factory trained technicians working
at an INFINITI retailer. Also available are genu-
ine INFINITI Owner’s Manuals, and genuine
INFINITI Service and Owner’s Manuals for older
INFINITI models.
In the USA:
For current pricing and availability of genuine
INFINITI Service Manualsfor the 2000 model
year and later, contact:
1-800-450-9491
www.infiniti-techinfo.com
For current pricing and availability of genuine
INFINITI Service Manuals for the 1999 model
year and prior, see an INFINITI retailer, or
contact:
1-800-247-5321
For current pricing and availability of genuine
INFINITI Owner’s Manuals for this model year
and prior, see an INFINITI retailer, or contact:
1-800-247-5321 In Canada:
To purchase a copy of a genuine INFINITI Service
Manual or Owner’s Manual please contact an
INFINITI retailer. For the phone number and
location of an INFINITI retailer in your area call
the INFINITI Satisfaction Center at 1-800-361-
4792 and a bilingual INFINITI representative will
assist you.
Also available are genuine INFINITI Service and
Owner’s Manuals for older INFINITI models.
IN THE EVENT OF A COLLISION
Unfortunately, accidents do occur. In this un-
likely event, there is some important informa-
tion you should know. Many insurance compa-
nies routinely authorize the use of non-genuine
collision parts in order to cut costs, among
other reasons.
Insist on the use of Genuine INFINITI
Collision Parts!
If you want your vehicle to be restored using
parts made to INFINITI’s original exacting speci-
fications — if you want to help it to last and hold
its resale value, the solution is simple.
Tell your
insurance agent and your repair shop to only use
Genuine INFINITI Collision Parts. INFINITI doesnot warrant non-INFINITI parts, nor does INFINI-
TI’s warranty apply to damage caused by a
non-genuine part.
Using Genuine INFINITI Parts can help protect
your personal safety, preserve your warranty
protection and maintain the resale value of your
vehicle. And if your vehicle was leased, using
Genuine INFINITI Parts may prevent or limit
unnecessary excess wear and tear expenses at
the end of your lease.
INFINITI designs its hoods with crumple zones
to minimize the risk that the hood will penetrate
the windshield of your vehicle in an accident.
Non-genuine (imitation) parts may not provide
such built in safeguards. Also, non-genuine
parts often show premature wear, rust and
corrosion.
Why should you take a chance?
In over 40 states, the law says you must be
advised if non-genuine parts are used to repair
your vehicle. And some states have enacted
laws that restrict insurance companies from
authorizing the use of non-genuine collision
parts during the new vehicle warranty. These
laws help protect you, so you can take action to
protect yourself.
OWNER’S MANUAL/SERVICE MANUAL
ORDER INFORMATION
9-32Technical and consumer information
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08/03/09—pattie
