Page 322 of 509

TROUBLESHOOTING GUIDE
The system should respond correctly to all voice commands without difficulty. If problems are encountered, follow the solutions given in this guide for
the appropriate error.
Where the solutions are listed by number, try each solution in turn, starting with number one, until the problem is resolved.
Symptom/error messageSolution
Displays “COMMAND NOT RECOGNIZED” or the
system fails to interpret the command correctly. 1. Ensure that the command format is valid, see “Command List” earlier in this section.
2. Speak clearly without pausing between words and at a level appropriate to the ambient noise level.
3. Ensure that the ambient noise level is not excessive, for example, windows open or defrost on.
NOTE:
If it is too noisy to use the phone, it is likely that voice commands will not be recognized.
4. If optional words of the command have been omitted, then the command should be tried with these
in place.
The system consistently selects the wrong voic-
etag in the phonebook. 1. Ensure that the voicetag requested matches what was originally stored. (See “BLUETOOTH
HANDS-
FREE PHONE SYSTEM (models with navigation system)” earlier in this section; page 4-104.)
2. Replace one of the voicetags being confused with a different voicetag.
Monitor, climate, audio, phone and voice recognition systems4-153
—
—
08/03/09—pattie
Page 500 of 509

10 Index
A
ABS (Anti-lock Braking System) ........5-76
Adaptive front lighting system (AFS) .....2-38
Advanced air bag system ...........1-45
Aiming control, Adaptive front lighting
system (AFS) ................. .2-38
Air bag system Advanced air bag system .........1-45
Front passenger air bag and status
light ..................... 1-47
Front-seat mounted side-impact
supplemental air bag system .......1-50
Roof-mounted curtain side-impact and
rollover supplemental air bag system . . 1-50
Air bag warning labels .............1-53
Air bag warning light ..........1-53 , 2-17
Air cleaner housing filter ...........8-19
Air conditioner Advanced Climate Control System
(ACCS) ................... .4-44
Air conditioner service ..........4-46
Air conditioner specification label ....9-13
Air conditioning system refrigerant and
lubricant recommendations .......4-46
Automatic climate control ........4-40
In-cabin microfilter ............4-45
Operation (See automatic climate
control) ................... 4-40
Alarm, How to stop alarm
(see vehicle security system) .........2-31Alcohol, drugs and driving
...........5-7
All-wheel drive (AWD) .............5-69
All-wheel drive (AWD) warning light .....2-13
Antenna .................... .4-90
Anti-lock Braking System (ABS) ........5-76
Anti-lock braking system (ABS) warning
light ...................... .2-13
Appearance care Exterior appearance care ..........7-2
Interior appearance care ..........7-4
Armrest .................... .1-12
Around view monitor .............4-28
Audible reminders .............. .2-20
Audio operation precautions .........4-46
Audio system ................. .4-46
Audio system, Steering wheel audio
controls .................... .4-89
Auto closure .................. .3-17
Autolight
system ............... .2-36
Automatic Automatic transmission fluid (ATF) . . . .8-13
Climate control .............. 4-40
Driving with automatic transmission . . . 5-13
Automatic door locks ..............3-5
Automatic drive positioner ..........3-25
Automatic seat positioner ...........3-25
Average fuel consumption and speed . . . .2-27
Avoiding collision and rollover .........5-5 B
Back door (See lift gate) ............3-16
Battery ..................... .8-15
Battery Battery saver system ............2-37
Intelligent Key ............... 8-23
Variable voltage control system . ....8-17
Before starting the engine ...........5-12
Belts (See drive belts) .............8-17
Bluetooth hands-free phone system
(models with navigation system) ......4-104
Booster seats ................. .1-35
Brake Anti-lock Braking System (ABS) ......5-76
Brake fluid ................. 8-14
Brake system ................ 5-73
Parking brake operation ..........5-17
Brake warning light ............. .2-13
Break-in schedule .............. .5-68
Brightness control and display ON/OFF
button ...................... .4-7
Brightness control, Instrument panel . . . .2-39
Bulb check/instrument panel . . . . . . . . .2-12
Bulb replacement .............. .8-25
—
—
10/19/09—tbrooks
Page 502 of 509

Checking engine coolant level......8-9
Checking engine oil level .........8-10
Engine block heater ............5-81
Engine compartment check locations . . . 8-6
Engine cooling system ...........8-9
Engine oil .................. 8-10
Engine oil and oil filter
recommendation ..............9-6
Engine oil replacement indicator .....2-25
Engine oil viscosity .............9-6
Engine serial number ...........9-12
Engine specifications ............9-8
Engine start operation indicator .....2-23
If your vehicle overheats .........6-10
Starting the engine ............5-12
Engine coolant temperature gauge ......2-7
Entry/exit function, Automatic drive
positioner ................... .3-25
Event Data Recorders (EDR) ..........9-31
Exhaust gas (carbon monoxide) ........5-2
F
F.M.V.S.S./C.M.V.S.S. certification label . . .9-12
Filter Air cleaner housing filter .........8-19
Changing engine oil and filter ......8-11
Flashers
(See hazard warning flasher switch) .....2-40
Flat tire ..................... .6-2
Flat towing .................. .9-27
Floor mat cleaning ............... .7-5
Fluid Automatic transmission fluid (ATF) . . . .8-13
Brake fluid ................. 8-14Capacities and recommended fuel/
lubricants
..................9-2
Engine coolant ...............8-9
Engine oil .................. 8-10
Power steering fluid ............8-13
Window washer fluid ...........8-14
FM-AM-SAT radio with Compact Disc (CD)
player ..................... .4-61
Fog light switch ............... .2-40
Forward Collision Warning (FCW) system . . .5-61
Front passenger air bag and status light . .1-47
Front power seat adjustment ..........1-2
Front seat, Front seat adjustment .......1-2
Fuel Capacities and recommended fuel/
lubricants .................. .9-2
Fuel
economy ............... 5-68
Fuel economy information (display) ....4-9
Fuel octane rating .............9-4
Fuel recommendation ...........9-4
Fuel-filler cap ................ 3-18
Fuel-filler door ............... 3-18
Gauge ....................2-8
Fuses ..................... .8-22
Fusible links ................. .8-22
G
Garage door opener, HomeLink Universal
Transceiver .................. .2-60
Gascap .................... .3-18
Gauge ...................... .2-5
Gauge Engine coolant temperature gauge . . . .2-7
Fuel gauge ..................2-8 Odometer
..................2-6
Speedometer ................2-6
Tachometer .................2-7
Trip computer ............... 2-27
General maintenance ..............8-2
Glove box ................... .2-48
H
Hands-free phone system, Bluetooth
(with navigation system) ...........4-104
Hands-free phone system, Bluetooth
(without navigation system) .........4-115
Hazard warning flasher switch . . . . . . . .2-40
Head restraints ................. .1-6
Headlights Aiming control (See adaptive front
lighting system (AFS)) ...........2-38
Bulb replacement ............. 8-26
Headlight switch .............. 2-36
Xenon headlights ............. 2-35
Headphones (See INFINITI mobile
entertainment system) ........4-94 , 4-102
Heater Automatic climate control .........4-40
Engine block heater ............5-81
HomeLink Universal Transceiver . . . . . .2-60
Hood release ................. .3-16
Hook Coat
hooks................ .2-49
Luggage hook ............... 2-50
Horn ...................... .2-41
10-3
—
—
10/19/09—tbrooks