2010 Hyundai Azera ESP

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CONSUMER INFORMATION, REPORTING SAFETY DEFECTS & BINDING ARBITRATION OF WARRANTY CLAIMS8
Occupant Distribution: Designated
seating positions.
Outward Facing Sidewall: The side of
an asymmetrical tire that has a particu-
lar side that faces outward when
mounted on a vehicle. The side of the
tire that contains a whitewall, bears
white lettering or bears manufacturer,
brand and or model name molding that
is higher or deeper than the same mold-
ings on the other sidewall of the tire.
Passenger (P-Metric) Tire: A tire used
on passenger cars and some light duty
trucks and multipurpose vehicles.
Recommended Inflation Pressure:
Vehicle manufacturer's recommended
tire inflation pressure as shown on the
tire placard.
Radial Ply tire: A pneumatic tire in
which the ply cords that extend to the
beads are laid at 90 degrees to the
centerline of the tread.
Rim: A metal support for a tire upon
which the tire beads are seated.Sidewall: The portion of a tire between
the tread and the bead.
Speed Rating: An alphanumeric code
assigned to a tire indicating the maxi-
mum speed at which a tire can operate.
Traction: The friction between the tire
and the road surface. The amount of
grip provided.
Tread: The portion of a tire that comes
into contact with the road.
Treadwear Indicators: Narrow bands,
sometimes called "wear bars," that show
across the tread of a tire when only 2/32
inch of tread remains.
UTQGS: Uniform Tire Quality Grading
Standards, a tire information system
that provides consumers with ratings
for a tire's traction, temperature and
treadwear. Ratings are determined by
tire manufacturers using government
testing procedures. The ratings are
molded into the sidewall of the tire. Intended Outboard Sidewall: The side
of an asymmetrical tire, that must al-
ways face outward when mounted on a
vehicle.
Kilopascal (kPa): The metric unit for
air pressure.
Load Index: An assigned number rang-
ing from 1 to 279 that corresponds to
the load carrying capacity of a tire.
Maximum Inflation Pressure: The
maximum air pressure to which a cold
tire may be inflated. The maximum air
pressure is molded onto the sidewall.
Maximum Load Rating: The load rat-
ing for a tire at the maximum permis-
sible inflation pressure for that tire.
Maximum Loaded Vehicle Weight:
The sum of curb weight; accessory
weight; vehicle capacity weight; and
production options weight.
Normal Occupant Weight: The num-
ber of occupants a vehicle is designed
to seat multiplied by 150 pounds (68
kg).

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CONSUMER INFORMATION, REPORTING SAFETY DEFECTS & BINDING ARBITRATION OF WARRANTY CLAIMS
15
Traction AA, A, B, C - The traction
grades, from highest to lowest, are AA,
A, B, and C. Those grades represent
the tire's ability to stop on wet pave-
ment as measured under controlled
conditions on specified government test
surfaces of asphalt and concrete. A tire
marked C may have poor traction per-
formance.
!
WARNING:
The traction grade assigned to this
tire is based on straight-ahead brak-
ing traction tests, and does not in-
clude acceleration, cornering, hy-
droplaning, or peak traction charac-
teristics.Temperature A, B, C - The tempera-
ture grades are A (the highest), B, and
C, representing the tire's resistance to
the generation of heat and its ability to
dissipate heat when tested under con-
trolled conditions on a specified indoor
laboratory test wheel. Sustained high
temperature can cause the material of
the tire to degenerate and reduce tire
life, and excessive temperature can
lead to sudden tire failure. The grade C
corresponds to a level of performance
which all passenger car tires must meet
under the Federal Motor Vehicle Safety
Standard No. 109. Grades B and A
represent higher levels of performance
on the laboratory test wheel than the
minimum required by law.
!
WARNING:
The temperature grade for this tire is
established for a tire that is properly
inflated and not overloaded. Exces-
sive speed, underinflation, or exces-
sive loading, either separately or in
combination, can cause heat buildup
and possible tire failure.
Uniform Tire Quality Grading
Quality grades can be found where
applicable on the tire sidewall between
tread shoulder and maximum section
width.
For example:
TREAD wear 200
TRACTION AA
TEMPERATUE A

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CONSUMER INFORMATION, REPORTING SAFETY DEFECTS & BINDING ARBITRATION OF WARRANTY CLAIMS
17
REPORTING SAFETY
DEFECTSI130C03A-AATIf you believe that your vehicle has a defect
which could cause a crash or could cause
injury or death, you should immediately
inform the National Highway Traffic Safety
Administration (NHTSA) in addition to
notifying HYUNDAI MOTOR AMERICA. If
NHTSA receives similar complaints, it may
open an investigation, and if it finds that a
safety defect exists in a group of vehicles,
it may order a recall and remedy cam-
paign. However, NHTSA cannot become
involved in individual problems between
you, your dealer, or HYUNDAI MOTOR
AMERICA.
To contact NHTSA, you may call the Ve-
hicle Safety Hotline toll-free at 1-888-327-
4236 (TTY: 1-800-424-9153); go to http://
www.safercar.gov; or write to: Administra-
tor, NHTSA, 1200 New Jersey Avenue,
SE., Washington, DC 20590. You can also
obtain other information about motor ve-
hicle safety from http://www.safercar.gov.
This Binding Arbitration Agreement shall
not deprive you of any remedies avail-
able to you under applicable law. The
parties are waiving their right to seek
remedies in court, including the right to
a jury trial.
This Binding Arbitration Agreement shall
be governed by and interpreted under
the Federal Arbitration Act, 9 U.S.C.
sections 1-16. Judgment upon any award
may be entered in any court having
jurisdiction.
You may revoke this Arbitration Agree-
ment by (1) written notice or (2) elec-
tronic notice. Written notice must be
delivered (via certified mail) to Hyundai
Motor America, Attn: Consumer Af-
fairs, 10550 Talbert Avenue, P.O. Box
20849, Fountain Valley, CA 92728-0849.
Electronic notice must be submitted at
the following website address: http://
warranty-arbitration.hyundaiUSA.com.
Notice must be received within 90 days
after you purchase your vehicle.
I140A01A-AATAny claim or dispute you may have
related to your vehicle's warranty or the
duties contemplated under the warranty,
including claims related to the refund or
partial refund of your vehicle's purchase
price (excluding personal injury or prod-
uct liability claims), shall be resolved
by binding arbitration. Binding arbitra-
tion shall be administered by and through
the National Arbitration Forum (NAF) or
the American Arbitration Association
(AAA), under the Code of Procedure of
the entity you select.
You will not be responsible for paying
filing and hearing fees above $275.00.
All other arbitration costs shall be borne
by Hyundai Motor America. You are not
responsible to pay any of the costs
Hyundai incurs.BINDING ARBITRATION
(U.S.A only)