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Coverage Areas
Operation in Alaska and
Hawaii
Certain functions that rely on a satellite
signal will not work correctly in Alaska
and Hawaii. These functions include but
are not limited to XM radio, automatic
clock updates, and time zone
adjustments.
Alaska
If the vehicle was purchased in the
lower 48 states and driven to Alaska, the
system cannot display maps. The
message “Vehicle is out of the
database...” will be displayed.
Hawaii
This section describes the differences in
navigation system operation for vehicles
delivered in Hawaii.
XM RadioNavigation vehicles delivered to Hawaii
are equipped with XM hardware, but XM
broadcasting is not available; therefore
sections of the manual that mention XM
audio feature do not apply. Vehicles
originally delivered to the U.S. mainland
and shipped to Hawaii also have XM, but
will not function because the XM
satellites (aimed toward the U.S.
mainland) are too far away to obtain
reception.
Map Coverage
All roads displayed on the Hawaii map
screens are detailed coverage roads.
Text related to “unverified” roads or
areas are not applicable. The following
topics do not apply in Hawaii:
• Unverified road descriptions (see page 6, 86)
• Cautions and pop-up windows related to unverified roads (see page 64)
• Setup entries that re late to turning on
or off unverified routing (see
page 87)
• When zooming in and out, there is no 350-mile scale for Hawaii Other Map Issues
• See the coverage section for a list of
islands with coverage (see page 111)
• Freeway Exit information does not exist in Hawaii, so the “Freeway Exit
Info” icon is not shown on the icon
bar.
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Troubleshooting
* If the error persists, or is shown for a wide area, see your dealer.
Screen Error Message Solution
Navigation system is unable to acquire a proper GPS
signal.Make sure there is nothing on the dashboard
blocking the GPS antenna (aftermarket
metallic window tinting or aftermarket devices placed on the dashboard like radar
detectors, cell phones, or loose items). If the dashboard is clear of objects, move the
vehicle to an open space away from tall buildings, trees, etc.
Navigation unit door is open or No DVD disc is inserted.
Please check system. Make sure that the navigation DVD disc is
inserted with the label side up and the
navigation unit door is fully snapped closed (see page 110).
No DVD disc. Please check system. Check that the navigation DVD disc is inserted with the label side up (page 110). If the
problem persists, see your dealer.
DVD disc reading error (unformatted). Please consult
your dealer. Check the DVD disc surface for deep scratches or other damage. Make sure you are
using a navigation DVD (white-colored labe
l). The system cannot read other mapping
databases or video DVDs. If the problem persists, see your dealer.
Display temp is too high. System will shut down until
display cools down. This message will appear briefly when the display temperature is too high, and then the
display will turn off until the temperature
cools down. The system will turn back on
when the display cools down.
Outside temperature is low. System will take awhile to
start up. The temperature is below -22°F and the na
vigation ECU has difficulty reading the
DVD. The system will start up when the temperature warms up.
Navigation system voice rec ognition cannot be activated
when another unit is using the audio system. Bluetooth® HandsFreeLink® can override the navigation system. Make sure the
HFL
TALK button is not on when you press the NAVI TALK button, or the message will
appear. Simply press the HFL BACK button to resume control of the navigation voice
buttons.
Route has not been complete d. Please try again from a
different location. This message will appear when you are routing to or from a place (new area) that is not
in the database. Try planning a different
route to or from a different location.*
No alternate route found. Original route wi ll be followed. No alternative route method was found. The original route method will be used.*
Ensure that a road name is displayed at the bottom of the map.
This destination cannot be found in database .The destination was not found in the database. Try another destination nearby, or select
the destination with the Interface Dial.*
Vehicle is out of the database coverage area. The vehicle is located outside of the mapped area provided by your navigation DVD.
See page 111 for map coverage.
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Glossary
Initialization - This refers to the period
needed to reacquire the GPS satellite
orbital information whenever the
navigation system power has been
disconnected. This can take 10 to 45
minutes with the ve hicle out in an
open area.
LCD - Liquid Crystal Display. The
navigation screen.
Map Matching - The received GPS information allows the navigation
system to position the vehicle on the
map. Map matching has occurred if
the map screen is displaying the
current street name in the bottom-
shaded area.
Mic - Abbreviation for the microphone
used for receiving voice commands.
It is located near the map light in the
ceiling. MW -
Maneuver Window. While en
route to a destination, this window
displays information about the next
maneuver.
Navi - Abbreviation for the navigation
system.
North Pointer - The map symbol
showing the map orientation. See
page 57.
Off Route - This occurs when the user leaves mapped roads. Off-road
tracking dots (“breadcrumbs”) are
displayed if the option is enabled in
the SETUP screen. The user can use
them to return to a mapped road. The
bottom of the navigation screen will
say, “Not on a digitized road.”
Outlying Areas - These are rural areas
that typically have only their main
roads mapped. All other roads are
shown in light brown for reference
only, since they have not been
verified.
PIN - Personal Identification Number.
A random 4-digit number created by
the customer to protect personal
information. POI -
Point of Interest. These are the
businesses, schools, etc. found under
the Places option on the MENU
screen ( Enter destination by ). See
page 50.
Polygon - Colored areas on the map
screen denoting parks, schools, etc.
See Map Screen “features” for a list
of the assigned colors. See page 50.
Reminder - Automatic “pop-up” Calendar message. See Calendar on
page 70.
RES - Rear Entertainment System.
(Factory installed)
Security Code - Code needed to
activate the navigation system or
audio system. See Entering the
Security Code on page102.
Unverified Streets - These streets have
not been verified for turn restrictions,
one-way, etc. They are shown in light
brown on the map. Unverified streets
may be missing from the map, shown
in the wrong location, or have an
incorrect name or address range.
2010 Pilot