2010 HONDA ODYSSEY Date

Navigation System107
Customer Assistance
Reporting Errors
Occasionally, you may encounter
database errors.
• If the error pertains to freeways and
main “verified” roads shown in black
on the map, then report it either
online at
http://update.navteq.com/ , or to
Honda Customer Service.
• If the error involves a light brown “unverified” road, then do not report
it. These areas have not been verified,
and are provided for reference only
(see Map Overview on page6).
• For errors in points of interest (POI), like a business that has changed its
name, do not report them. Keep in
mind that depending on when the data
was collected and when your DVD
was purchased, the database can be
out of date. The business may have
not reported the change(s), or not be
in the database at all. Update
Navigation DVDs are available for
purchase, usually in the fall of each
year. • If the error does not involve the
database, such as vehicle position
icon errors, screen error messages, or
other GPS-related errors, see
Frequently Asked Questions on
page 126, System Limitations on
page 103, or Troubleshooting on
page 133.
Honda Automobile
Customer Service
Telephone: (800) 999-1009
Fax: (310) 783-3273
Mail:
Honda Navi
America Honda Motor Co., Inc.
Honda Customer Service
MS 500-2N-7A
1919 Torrance Blvd.
Torrance, CA 90501-2746
2010 Odyssey

108Navigation System
Customer Assistance
Visiting Your Dealer
We strive to make this manual as
complete as possible and to answer all
questions regarding operation of the
system. Occasionally, you may run into
a specific issue that you cannot find in
the book. You may save yourself a trip
to the dealer by fi rst consulting the
following resources:
• The Troubleshooting section (see page 133).
• The Frequently Asked Questions (FAQs) section (see page 126).
• The FAQs found on the online DVD order site (see “Obtaining a DVD”).
• For detailed questions regarding audio or other systems that interact
with the navigation system, see
Owner’s Manual or the Technology
Reference Guide. • Call Honda Customer Relations (see
“Honda Automobile Customer
Service” on page 107).
• For database or PO I issues, follow the
guidelines in the “Reporting Errors”
section (see page 107).
If your question is still unanswered and
you wish to visit the dealer, please be
prepared to demonstrate the issue to the
service advisor. This way, the service
advisor can document the issue for the
factory to allow more efficient
troubleshooting.
Some issues may at first seem random,
but you may notice a pattern. For
example, they only occur when you
enter a specific address, or when driving
on a certain road, or just when it is cold.
This information is very useful to the
service advisor. Be patient, the service
advisor may be unfamiliar with your
specific issue.
Obtaining a Navigation
Update DVD
Honda is continually expanding the
scope of the navigation system.
Upgraded software may be made
available to navigation system owners
periodically, usually in the fall of each
year.
To purchase an updated DVD or a
replacement DVD, call the Honda
Navigation Disc Fulfillment Center at
(888) 291-4675. You can also order
online by going to
www.hondanavi.com.
NOTE:
DVDs are not available at your dealer. However, the dealer may
order a DVD for you as a courtesy.
There is no program for free DVD
updates.
The DVD order line staff cannot answer technical questions regarding
navigation operation, coverage, or
POIs.
Purchasing used discs from alternate sources or online auctions may cause
operational problems since they are
likely to be incompatible with your
current software.
2010 Odyssey

110Navigation System
Coverage Areas
Map Coverage
The system provides map coverage for
the lower 48 U.S. states, Hawaii, and
southern Canada. The U.S. map
coverage consists of accurately mapped
(verified) metropolitan areas (in the
following list) and a less accurate
(unverified) rural database. Canada
coverage consists of major metropolitan
areas and major roads connecting the
metropolitan areas within about 100
miles north of the U.S. border. If you
need additional northern Canada
coverage, you may purchase the gray
Canadian DVD (see Obtaining a
Navigation Update DVD on page108).
See Map Overview on page6 for a
discussion of map coverage.
The cities and metropolitan areas in the
following list are fully mapped. Only
major streets, roads, and freeways have
been verified outside these areas. If your
route passes through these areas, routing
may be limited, depending on your
routing choices. See Unverified Area
Routing on page 87. If you desire additional map coverage
information, contact Honda Customer
Services or go to
www.hondanavi.com.
U.S. Detailed Coverage Areas
Alabama
Auburn-Opelika
Birmingham/Tuscaloosa
Huntsville
Mobile
Montgomery
Arizona Phoenix Metro
Prescott
Sedona
Tucson
Yuma
Arkansas Fayetteville
Fort Smith
Hot Springs
Little Rock
Pine Bluff
California Central Valley - including Fresno,
Merced, Modesto, and Stockton
Humboldt
Los Angeles/San Diego Metro Mammoth Lakes
Sacramento Metro
San Francisco Bay
(approximately
Monterey to Sonoma) – including
Monterey County and Hollister
Southern California Area - including Bakersfield and San Luis Obispo
Yuba
Colorado Denver/Boulder/Colorado Springs/ Ski Resorts Metro area – including
Ft. Collins
Grand Junction
Connecticut Bridgeport
Danbury
Hartford Metro
New Haven Metro
Norwalk
Stamford
Delaware Entire state – including Dover,
Wilmington Metro area, New
Castle County
2010 Odyssey

124Navigation System
Coverage Areas
Operation in Alaska and
Hawaii
Certain functions that rely on a satellite
signal will not work in Alaska and
Hawaii. These functions include but are
not limited to XM radio, automatic
clock updates, and time zone
adjustments.
Alaska
If the vehicle was purchased in the
lower 48 states and driven to Alaska, the
system cannot display maps. The
message “Vehicle is out of the
database...” will be displayed.
Hawaii
This section describes the differences in
navigation system operation for vehicles
delivered in Hawaii.
XM Radio
Navigation-equipped vehicles delivered
to Hawaii are equipped with XM
hardware, but XM broadcasting is not
available; therefore sections of the
manual that mention XM audio do not
apply. Vehicles originally delivered to
the U.S. mainland and shipped to Hawaii
also have XM, but will not function
because the XM satellites (aimed toward
the U.S. mainland) are too far away to
obtain reception.
Map Coverage
All roads displayed on the Hawaii map
screens are detailed coverage roads.
Text related to “unverified” roads or
areas are not applicable. The following
topics do not apply in Hawaii:
• Unverified road descriptions (see page 6 and 87).
• Cautions and pop-up windows related to unverified roads (see page 65).• Setup entries that relate to turning on
or off unverified routing (see
page 88).
• When zooming in and out, there is no 350-mile scale for Hawaii.
Other Map Issues
• See the coverage section for a list of islands with coverage (see page 110).
• Freeway Exit information does not exist in Hawaii, so the “Freeway Exit
Info” icon is not shown on the icon
bar.
2010 Odyssey

128Navigation System
Frequently Asked Questions
Guidance, Routing
ProblemSolution
The navigation does not route me the same way I would go, or
the way some other mapping progr am displays. Why is this?The navigation system attempts to
generate the optimum route. See
Changing the Routing Method on page49.
Why is the street I’m on not shown on the map? It has been
here for more than a year. The mapping database is
constantly undergoing revision. See page108 for
ways to obtain the latest de tailed coverage information.
The vehicle position icon is not following the road, and the
“GPS icon” text in the upper left hand corner of the screen is
white or missing. • The GPS antenna (located under th
e center of the dashboard) may be
blocked by personal items. For best reception, remove items from the
dashboard, such as radar detector s, cell phones, or loose articles.
• Metallic tinting or other aftermarke t devices can interfere with the GPS
reception. Please see your dealer. Also see System Limitations on
page 103.
I entered a destination, but th e blue highlighted route and
voice guidance stopped, or turned into a blue/pink dashed line
before I got to my dest ination. Why is this? Your route has entered
an unverified area. See Unverified Area Routing on
page 87.
The map rotates while I make turns. How can I stop this? Select the North-up map orientation by voice, or by touching the map
orientation icon on the map screen. See Map Orientation on page58.
Sometimes, I cannot select between the North-up and
Heading-up map orienta tions. Why is this? The Heading-up map orient
ation can only be shown in the lower scales
(1/20 - 1 mile scales). See Map Scale on page57.
While driving to my destinati on, the “time to go” display
sometimes increases, even though I am getting closer. The “Time to go” is based on actual
road speeds. However if your speed
slows down when you encounter slower traffic, the system updates the
“Time to go” based on your actual spee d to give you a better estimate of
arrival time.
The vehicle position icon on the map “lags” a short distance
behind, especially when I arrive at an intersection. Is there
anything wrong? No. When at an intersection, the syst
em is unaware of the width of the
intersecting road. Large differences in vehicle position can indicate a
temporary loss of the GPS signal. See GPS Reception Issues on page103.
2010 Odyssey

130Navigation System
Frequently Asked Questions
Ordering a Navigation DVD, Coverage, Map Errors, Limitations
ProblemSolution
I want to buy a new DVD. How do I purchase one ? You cannot obtain a new DVD from the dealer. See Obtaining a Navigation
Update DVD on page108.
I want to order a DVD. How ca n I determine the DVD version
in my navigation system? The version is on the label of your DVD. It starts with “Ver:.” See
Changing
the DVD on page 109.
I got a navigation DVD from a friend or an online source, but
it does not work. Why? Your vehicle was designed to use
a white DVD. DVDs with differently
colored labels or from different manuf acturers will not operate correctly.
Always obtain DVDs from the DVD order desk. See page 108.
When is my city going to become part of a fully verified
detailed coverage area? The mapping database vendor is constantly revising map coverage. See
page
108 for ways to obtain the latest detailed coverage information.
Will the navigation system work outside North America? The navi gation system contains maps only for the lower 48 U.S. states,
Hawaii, and portions of s outhern Canada. The syst em will not work in
Mexico, Alaska, or ove rseas. Canada coverage is limited. See Map
Coverage on page110.
I moved my vehicle from the U.S. mainland to Hawaii (or
from Hawaii to the U.S. mainland). Why does my navigation
system not show the correct map? The coverage area (Hawai
i or U.S. mainland) must be selected by your
dealer.
Can I play video DVDs in my navigation sy stem?No. The navigation system is designed only to read the white DVD provided
with your vehicle. Map di scs for other vehicle manufacturers or PC map
programs will not work.
I found some errors in the database. How do I report them? Mi nor errors are bound to occur in a large database. If you encounter major
errors, you can report them following the instructions on page 107.
2010 Odyssey

132Navigation System
Frequently Asked Questions
My state does not observe daylight saving time. How do I turn
off this feature? You can turn off this feature. See page
97.
Daylight saving time occurred, but the navigation system did
not change time even though Setup shows Auto Daylight
Saving Time is On . Go to the
Clock adjustment screen in Setup and select DST Selection.
Ensure that the correct DST schedule is selected. For more information, see
Clock Adjustment on page97.
The navigation system automatic daylight time feature is not
switching the navigation system clock on the correct dates.
Why is this? 1) Go to the
Clock adjustment screen in Setup and ensure that Auto
Daylight Saving Time is On .
2) The navigation system is designed to switch to daylight saving time
according to the months selected in the DST schedule selection screen.
Ensure that the appropriate schedule is selected. For more information,
see Clock Adjustment on page97.
The navigation system clock switched by one hour for no
apparent reason. Wh at can cause this? 1) You may be driving near
a time zone boundary (see Auto Time Zone by
GPS on page 98).
2) The navigation system does not switch between standard and daylight
saving time. Set Auto Daylight Saving Time to On on the Clock
adjustment screen in Setup, and ensure that the correct month switching
schedule is chosen on the DST schedule selection screen. See page 97
for more information.
My battery was disconnected or went dead, and the
navigation system is asking for a code. Where do I find this
code? There should be a card in the glove box with the anti-theft code for the
navigation/audio syst
em. This card contains the 4-digit security code and
serial number. If you cannot find it , your dealer can help you out.
I speak a language other than English. When will other
languages be available for the navigation system? This is being considered
as a future enhancement.
Problem
Solution
2010 Odyssey

Navigation System135
Glossary
Glossary
The following is a glossary of terms
pertaining to the voice recognition
navigation system.
Avoid Area - Areas you wish to avoid
can be entered into the system, and
will be avoided while routing.
Breadcrumbs - Off-road tracking dots
that can be followe d on the map to
retrace your route back to a mapped
(digitized) road. This function can be
turned on/off in the Setup screen
(second).
Database - This consists of the map
data, and the POI (Points of Interest)
data stored on the DVD.
DCA - Detailed Coverage Area. The
main metropolitan areas in the lower
48 U.S. states, Hawaii, and southern
Canada are mapped to this level. See
page 110 for a list of these areas. Digitized Road -
A road that appears on
the navigation screen. The road name
will appear at the bottom of the
navigation screen. If the user drives
“off road,” the navigation system will
display “breadcrumbs,” depending on
how far you drive from a mapped
road.
Disclaimer Screen - Screen containing
cautionary information. It is meant to
be read carefully and acknowledged
by the customer when using the
navigation system.
DVD or DVD-ROM - Digital Versatile
Disc. The navigation program and
database resides on this disc. For
information on how to order a
replacement or update DVD, see
page 108.
FAQ - Frequently Asked Questions. See
page 126 for a list of customer FAQs
and troubleshootin g information. GPS -
Global Positioning System. A
network of 24 satellites in orbit
around the earth. The navigation
system can simultaneously receive
signals from up to 12 satellites to
accurately position the vehicle on the
map.
GPS Antenna - Located under the
dashboard. Electronic items operating
in this general location can interfere
with the GPS signal.
HFL - Bluetooth ® HandsFreeLink®.
Your vehicle is equipped with this
feature, which uses Bluetooth
technology as a wireless link between
the vehicle and your Bluetooth-
compatible cell phone.
Icon - Symbol representing Points of
Interest (POI) that can be displayed
on the map.
Initialization - This refers to the period
needed to reacquire the GPS satellite
orbital information whenever the
navigation system power has been
disconnected. This can take 10 to 45
minutes with the vehicle out in an
open area.
2010 Odyssey