130Navigation System
Frequently Asked Questions
I insert a PC card with music files, but the CARD button or
navigation “PC Card” voice comm ands do not work. What’s
wrong? • After inserting the card, a delay of
up to 30 seconds may be required to
read the tag information (album, artist , and track names) - this is normal.
• Ensure that the music files on the media chip are either WMA or MP3 music format. Other form ats are not recognized.
• Some downloaded WMA and MP3 files are copy protected, and require
that the copyright authentication f iles accompany the MP3/WMA files on
the Card.
• Media types and capacities continue to grow. As a rule, stick to Compact Flash or SD media with ca pacities of 2GB or less. Other types of media or
larger capacities may work, but have not been tested.
• Single-type media PC Card adapto rs are recommended over multimedia-
type adaptors.
• Ensure that there are files on the car d. For SD and other media with a
write-lock switch, ensure that the write protect is off when adding files to
the card.
• The system only recogni zes FAT and FAT-32 file format for the media.
Some of the files on the PC card will not play, or I have an
eight GB card with 2500 s ongs, but only 999 play. Why is
this? • The quantity of tracks is limited to
999 tracks and a file structure of up to
eight folder levels deep. Tracks beyond 999 are simply not recognized.
• Ensure that the music files on the media chip are either WMA or MP3 music format. Other form ats are not recognized.
When I eject the media chip but leave the empty adaptor in
the PC card slot, the display door will not close. Why is this? To prevent damage to the display mechanism or your PC card/media chip,
the system checks for a partially inserted PC card and a partially inserted
media chip. Always remove the PC ca
rd and media chip when not in use.
The media card will not fully in sert into the PC card slot.
What is wrong? • The PC card edge connector or the pins
in the back of PC card slot may be
damaged.
• Never force the card into the slot - the adaptor card should glide smoothly
into the slot. See your dealer if the problem persists.
Problem
Solution
134Navigation System
Troubleshooting
Screen Error MessageSolution
Navigation system is unable to acquire a proper GPS signal.
Make sure there is nothing on the dashboard blocking the GPS antenna
(aftermarket metallic window tinting or aftermarke t devices placed on the
dashboard, like radar detectors, cell phones, or loose items). If the dashboard
is clear of objects, move the vehicle to an open space away from tall buildings,
trees, etc.
Navigation unit door is open or No DVD disc is inserted.
Please check system. Make sure that the navigation DVD disc
is inserted with the label side up
and the navigation unit door is fully snapped closed (see page 105).
No DVD disc. Please check system. Check that the navigation DVD disc is in serted with the label side up (see
page 105). If the problem persists, see your dealer.
DVD disc reading error (unfor matted). Please consult your
dealer. Check the DVD disc surface
for deep scratches or other damage. Make sure
you are using a navigation DVD (turquoise -colored [blue/green] label). The
system cannot read other mapping data bases or video DVDs. If the problem
persists, see your dealer.
Display temp is too high. Syst em will shut down until display
cools down. This message will appear briefly when
the display temperature is too high,
and then the display will turn off until the temperature cools down. The
system will turn back on when the display cools down.
Outside temperature is low. System will take a while to start
up. The temperature is below -22°F and
the navigation system has difficulty
reading the DVD. The system will st art up when the temperature warms up.
Route has not been complete d. Please try again from a
different location. This message will appear when you are routing to or from a place (new
area) that is not in the database. Try
planning a different route to or from a
different location.*
