Navigation System129
Display, PC Card, Accessories
Problem Solution
The display appears dim when starting the car in really cold
weather. Is there a problem? No. This is normal, and it will become brighter after a few minutes.
The screen does not close completely. Why is this?• Ensure that it is not during inse rting/ejecting a CD. The screen cannot be
closed if a CD is not completely inserted in the unit.
• Ensure that it is not during insert ing/ejecting the DVD. The screen cannot
be closed if the DVD is not completely inserted in the unit.
• Ensure that a PC card is inserted co mpletely. The screen cannot be closed
if a PC card is not completely inserted in the unit. Moreover, the
recognition of a PC card takes about 1-2 seconds after it is inserted. The
screen cannot be closed during this recognition.
• Ensure that the media clip is inserted into the PC card adaptor. Eject the PC card adaptor when not in use.
Where can I get PC card adaptors or the media chips that go
into them? • Any computer store sell
s PCMCIA PC card adaptors, and various types
and capacities of media chips for them. Ask for Compact Flash or SD
media and adaptors.
• Hard Disk Drive type media are not recommended because they can fail in
a hot car.
How do I put music files onto the PC Ca rd ?You can use your home PC to move MP3 or WMA music files to your PC
card. Most laptops have a slot to plug in your PC card. For desktop PCs,
USB adaptors are available that can accept your PC card or media chip.
Move files to the card like to any other hard drive.
Frequently Asked Questions
130Navigation System
Frequently Asked Questions
I insert a PC card with music files, but the CARD button or
navigation “PC Card” voice comm ands do not work. What’s
wrong? • After inserting the card, a delay of
up to 30 seconds may be required to
read the tag information (album, artist , and track names) - this is normal.
• Ensure that the music files on the media chip are either WMA or MP3 music format. Other form ats are not recognized.
• Some downloaded WMA and MP3 files are copy protected, and require
that the copyright authentication f iles accompany the MP3/WMA files on
the Card.
• Media types and capacities continue to grow. As a rule, stick to Compact Flash or SD media with ca pacities of 2GB or less. Other types of media or
larger capacities may work, but have not been tested.
• Single-type media PC Card adapto rs are recommended over multimedia-
type adaptors.
• Ensure that there are files on the car d. For SD and other media with a
write-lock switch, ensure that the write protect is off when adding files to
the card.
• The system only recogni zes FAT and FAT-32 file format for the media.
Some of the files on the PC card will not play, or I have an
eight GB card with 2500 s ongs, but only 999 play. Why is
this? • The quantity of tracks is limited to
999 tracks and a file structure of up to
eight folder levels deep. Tracks beyond 999 are simply not recognized.
• Ensure that the music files on the media chip are either WMA or MP3 music format. Other form ats are not recognized.
When I eject the media chip but leave the empty adaptor in
the PC card slot, the display door will not close. Why is this? To prevent damage to the display mechanism or your PC card/media chip,
the system checks for a partially inserted PC card and a partially inserted
media chip. Always remove the PC ca
rd and media chip when not in use.
The media card will not fully in sert into the PC card slot.
What is wrong? • The PC card edge connector or the pins
in the back of PC card slot may be
damaged.
• Never force the card into the slot - the adaptor card should glide smoothly
into the slot. See your dealer if the problem persists.
Problem
Solution
Navigation System131
Frequently Asked Questions
Rear Camera
I insert a CD-R with music file s, but the CD button or “CD”
voice commands do not work. What is wrong? • After inserting a CD-R with WMA or
MP3 files, a slight delay may occur
before the CD button operates. Th e system needs to read the tag
information (album, artist, and track na mes) to allow searches - this is
normal.
• Ensure that the music files on the CD-R are WMA or MP3 format. Other
formats are not recognized.
• Some WMA and MP3 files are copy pr otected, and require that the
copyright authentication files accompany the MP3/WMA files on the CD.
Note:
Never use CD-R discs with stick-on labels. The labels can curl and
jam the CD mechanism, requiring re placement of the navigation unit
and subsequent loss of all personal information.
Problem Solution
When I shift gears, the rear camera image is delayed. When shifting into or out of reverse, you may experience delays when the
screen image switches between the navigation screen and the rear camera
image. This is normal.
The rear camera image is too dark or too bright. How do I
adjust the brightness? While the camera image is displayed, use the Zoom In/Zoom Out controls to
adjust the brightness. This ad
justment does not affect the Setup screen
brightness adjustments.
Problem
Solution
132Navigation System
Miscellaneous Other Questions
ProblemSolution
My clock frequently changes forward and backward by one
hour. Why is this? The clock is being automatically set ba
sed on your GPS location. If you live
and work on the boundary between two time zones, you can turn off this
feature. See page 94.
When driving near a time zone border, the time changes even
though I am not near the time zone. Why is this? The time zone borders are only appr
oximated in the system. Depending on
the geography of the time zone boundary, the switch to a different zone can
be erratic. See page 94.
My state does not observe dayli ght saving time. How do I turn
off this feature? You can turn off this feature. See page 93.
Daylight saving time occurred, but the navigation system did
not change time even though Setup shows Auto Daylight
Saving Time is On . Go to the
Clock adjustment screen in Setup and select DST Selection.
Ensure that the correct DST schedule is selected. For more information, see
Clock Settings on page 93.
The navigation system automatic daylight time feature is not
switching the navigation system clock on the correct dates.
Why is this? 1) Go to the
Clock adjustment screen in Setup and ensure that Auto
Daylight Saving Time is On .
2) The navigation system is designed to switch to daylight saving time
according to the months selected in the DST schedule selection screen.
Ensure that the appropriate schedule is selected. For more information,
see Clock Settings on page 93.
The navigation system clock switched by one hour for no
apparent reason. Wh at can cause this? 1) You may be driving near
a time zone boundary (see Auto Time Zone by
GPS on page 94).
2) The navigation system does not switch between standard and daylight
saving time. Set Auto Daylight Saving Time to On on the Clock
adjustment screen in Setup, and ensure that the correct month switching
schedule is chosen on the DST schedule selection screen. See page 93
for more information.
Frequently Asked Questions
Navigation System133
Frequently Asked Questions
My battery was disconnected or went dead, and the
navigation system is asking for a code. Where do I find this
code? There should be a card in the glove box with the anti-theft code for the
navigation/audio syst
em. This card contains the 4-digit security code and
serial number. If you cannot find it , your dealer can help you out.
I speak a language other than English. When will other
languages be available for the navigation system? This is being considered
as a future enhancement.
Problem
Solution
134Navigation System
Troubleshooting
Screen Error MessageSolution
Navigation system is unable to acquire a proper GPS signal.
Make sure there is nothing on the dashboard blocking the GPS antenna
(aftermarket metallic window tinting or aftermarke t devices placed on the
dashboard, like radar detectors, cell phones, or loose items). If the dashboard
is clear of objects, move the vehicle to an open space away from tall buildings,
trees, etc.
Navigation unit door is open or No DVD disc is inserted.
Please check system. Make sure that the navigation DVD disc
is inserted with the label side up
and the navigation unit door is fully snapped closed (see page 105).
No DVD disc. Please check system. Check that the navigation DVD disc is in serted with the label side up (see
page 105). If the problem persists, see your dealer.
DVD disc reading error (unfor matted). Please consult your
dealer. Check the DVD disc surface
for deep scratches or other damage. Make sure
you are using a navigation DVD (turquoise -colored [blue/green] label). The
system cannot read other mapping data bases or video DVDs. If the problem
persists, see your dealer.
Display temp is too high. Syst em will shut down until display
cools down. This message will appear briefly when
the display temperature is too high,
and then the display will turn off until the temperature cools down. The
system will turn back on when the display cools down.
Outside temperature is low. System will take a while to start
up. The temperature is below -22°F and
the navigation system has difficulty
reading the DVD. The system will st art up when the temperature warms up.
Route has not been complete d. Please try again from a
different location. This message will appear when you are routing to or from a place (new
area) that is not in the database. Try
planning a different route to or from a
different location.*
Navigation System135
Troubleshooting
* If the error persists or is shown for a wide area, see your dealer.
No alternate route found. Origin al route will be followed. No alternative route method was f ound. The original route method will be
used.*
Ensure that a road name is di splayed at the bottom of the map.
This destination cannot be found in da tabase.The destination was not found in the database. Try another destination
nearby, or select the des tination with the joystick.*
Vehicle is out of the databa se coverage area. The vehicle is located outside of the mapped area provided by your
navigation DVD. See pa ge 108 for map coverage.
Screen Error Message
Solution
136Navigation System
Glossary
Glossary
The following is a glossary of terms
pertaining to the voice recognition
navigation system.
Avoid Area - Areas you wish to avoid
can be entered into the system, and
will be avoided while routing.
Breadcrumbs - Off-road tracking dots
that can be followe d on the map to
retrace your route back to a mapped
(digitized) road. This function can be
turned on/off in Setup screen
(second).
Compact Flash - A media chip that can
be used with a PC card adaptor to
play audio music files.
Database - This consists of the map
data, and the POI (Points of Interest)
data stored on the DVD.
DCA - Detailed Coverage Area. The
main metropolitan areas in the lower
48 U.S. states, Hawaii, and southern
Canada are mapped to this level. See
page 108 for a list of these areas. Digital Audio Card Reader -
The PC
card slot accepts a PCMCIA adaptor
with a flash memory chip (see
page 106).
Digitized Road - A road that appears on
the navigation screen. The road name
will appear at the bottom of the
navigation screen. If the user drives
“off road,” the navigation system will
display “breadcrumbs,” depending on
how far you drive from a mapped
road.
Disclaimer Screen - Screen containing
cautionary information. It is meant to
be read carefully and acknowledged
by the customer when using the
navigation system.
DVD or DVD-ROM - Digital Versatile
Disc. The navigation program and
database resides on this disc. For
information on how to order a
replacement or update DVD, see
page 104.
FAQ - Frequently Asked Questions. See
page 124 for a list of customer FAQs
and troubleshootin g information. GPS -
Global Positioning System. A
network of 24 satellites in orbit
around the earth. The navigation
system can simultaneously receive
signals from up to 12 satellites to
accurately position the vehicle on the
map.
GPS Antenna - Located under the
dashboard. Electronic items operating
in this general location can interfere
with the GPS signal.
Icon - Symbol representing Points of
Interest (POI) that can be displayed
on the map.
Initialization - This refers to the period
needed to reacquire the GPS satellite
orbital information whenever the
navigation system power has been
disconnected. This can take 10 to 45
minutes with the vehicle out in an
open area.
LCD - Liquid Crystal Display. The
navigation screen.