Refer to your vehicle's tire and loading information
label for specific information about your
vehicle's capacity weight and seating positions.
The combined weight of the driver, passengers,
and cargo should never exceed your vehicle's
capacity weight.
Certification/Tire Label
A vehicle specific Certification/Tire label is found
on the rear edge of the driver's door. The label
shows the size of your vehicle's original tires andthe inflation pressures needed to obtain the
gross weight capacity of your vehicle. This is
called Gross Vehicle Weight Rating (GVWR).
The GVWR includes the weight of the vehicle,
all occupants, fuel, and cargo.
The Certification/Tire label also tells you the
maximum weights for the front and rear axles,
called Gross Axle Weight Rating (GAWR).
To find out the actual loads on your front and
rear axles, you need to go to a weigh station
and weigh your vehicle. Your dealer can help
you with this. Be sure to spread out your load
equally on both sides of the centerline.
Never exceed the GVWR for your vehicle, or the
GAWR for either the front or rear axle.
The Certification/Tire label also contains
information about your Front Axle Reserve
Capacity.
5-35
Here are some guidelines for safely carrying a snow
plow on your vehicle:
.Make sure the weight on the front and rear axles
does not exceed the axle rating for each.
.For the front axle, if more cargo or passengers
must be carried, appropriate counter ballast must
be installed rear of the rear axle. Counter ballast
must be properly secured so it will not move during
driving.
.Follow the snow plow manufacturer's
recommendations regarding rear ballast.
Rear ballast may be required to ensure a
proper front and rear weight distribution ratio,
even though the actual weight at the front axle
may be less than the front axle rating.
.The snow plow manufacturer or installer can assist
you in determining the amount of rear ballast
required, to help make sure your snowplow/vehicle
combination does not exceed the GVW rating, the
front and rear axle ratings, and the front and rear
weight distribution ratio.
.The total vehicle must not exceed the GVW rating.Front axle reserve capacity is the difference between
your front Gross Axle Weight Rating (GAWR) and the
front axle weight of your vehicle with full fuel and
passengers. Basically, it is the amount of weight
you can add to your front axle before reaching your
front GAWR.
The front axle reserve capacity for your vehicle can be
found in the lower right corner of the Certification/Tire
label, as shown.United StatesCanada
5-38
You can add heavier equipment on the front of the
vehicle if you compensate for it by carrying fewer
passengers, less cargo, or by positioning cargo towards
the rear. This has the effect of reducing the load on the
front. However, the front GAWR, rear GAWR, and the
Gross Vehicle Weight Rating (GVWR) must never be
exceeded.
{WARNING:
On some vehicles that have certain front mounted
equipment, such as a snow plow, it may be
possible to load the front axle to the front gross
axle weight rating (GAWR) but not have enough
weight on the rear axle to have proper braking
performance. If your brakes can not work properly,
you could have a crash. To help your brakes work
properly when a snow plow is installed, always
follow the snow plow manufacturer or installer's
recommendation for rear ballast to ensure a
proper front and rear weight distribution ratio,
even though the actual front weight may be less
than the front GAWR, and the total vehicle weight
is less than the gross vehicle weight rating
(GVWR). Maintaining a proper front and rear
weight distribution ratio is necessary to provide
proper braking performance.Total vehicle reserve capacity is the difference between
your GVWR and the weight of your vehicle with full fuel
and passengers. It is the amount of weight you can add
to your vehicle before reaching your GVWR. Keep in
mind that reserve capacity numbers are intended as
a guide when selecting the amount of equipment or
cargo your vehicle can carry. If you are unsure of your
vehicle's front, rear, or total weight, go to a weigh
station and weigh your vehicle. Your dealer can also
help you with this.
The total vehicle reserve capacity for your vehicle can
be found in the lower right corner of the Certification/
Tire label as shown previously.
See your dealer for additional advice and information
about using a snow plow on your vehicle. Also, see
Loading the Vehicle on page 5‑31.
Emergency Roof Lamp Provisions
Vehicles with the RPO VYU snow plow prep package
also have an emergency roof lamp provision package,
RPO TRW. Wiring for the emergency roof lamp is
provided above the overhead console. See
Auxiliary
Roof-Mounted Lamp
on page 4‑13for switch location.
5-40
Calling for Assistance
When calling Roadside Assistance, have the following
information ready:
.Your name, home address, and home telephone
number
.Telephone number of your location
.Location of the vehicle
.Model, year, color, and license plate number of the
vehicle
.Odometer reading, Vehicle Identification
Number (VIN), and delivery date of the vehicle
.Description of the problem
Coverage
Services are provided up to 5 years/
100,000 miles (160 000 km), whichever comes first.
In the U.S., anyone driving the vehicle is covered. In
Canada, a person driving the vehicle without permission
from the owner is not covered.
Roadside Assistance is not a part of the New Vehicle
Limited Warranty. GMC and General Motors of Canada
Limited reserve the right to make any changes or
discontinue the Roadside Assistance program at any
time without notification.GMC and General Motors of Canada Limited reserve
the right to limit services or payment to an owner or
driver if they decide the claims are made too often,
or the same type of claim is made many times.
Services Provided
.Emergency Fuel Delivery:
Delivery of enough
fuel for the vehicle to get to the nearest service
station.
.Lock‐Out Service: Service is provided to unlock
the vehicle if you are locked out. A remote unlock
may be available if you have OnStar
®. For security
reasons, the driver must present identification
before this service is given.
.Emergency Tow From a Public Road or
Highway: Tow to the nearest GMC dealer for
warranty service, or if the vehicle was in a crash
and cannot be driven. Assistance is also given
when the vehicle is stuck in the sand, mud,
or snow.
.Flat Tire Change: Service is provided to
change a flat tire with the spare tire. The spare
tire, if equipped, must be in good condition and
properly inflated. It is the owner's responsibility
for the repair or replacement of the tire if it is not
covered by the warranty.
8-8
Public Transportation or Fuel
Reimbursement
If your vehicle requires overnight warranty repairs, and
public transportation is used instead of the dealer's
shuttle service, the expense must be supported by
original receipts and can only be up to the maximum
amount allowed by GM for shuttle service. In addition,
for U.S. customers, should you arrange transportation
through a friend or relative, limited reimbursement for
reasonable fuel expenses may be available. Claim
amounts should reflect actual costs and be supported
by original receipts. See your dealer for information
regarding the allowance amounts for reimbursement
of fuel or other transportation costs.
Courtesy Rental Vehicle
Your dealer may arrange to provide you with a
courtesy rental vehicle or reimburse you for a rental
vehicle that you obtain if your vehicle is kept for an
overnight warranty repair. Rental reimbursement will
be limited and must be supported by original receipts.This requires that you sign and complete a rental
agreement and meet state/provincial, local, and rental
vehicle provider requirements. Requirements vary and
may include minimum age requirements, insurance
coverage, credit card, etc. You are responsible for fuel
usage charges and may also be responsible for taxes,
levies, usage fees, excessive mileage, or rental usage
beyond the completion of the repair.
It may not be possible to provide a like-vehicle as a
courtesy rental.
Additional Program Information
All program options, such as shuttle service, may not
be available at every dealer. Please contact your dealer
for specific information about availability. All Courtesy
Transportation arrangements will be administered by
appropriate dealer personnel.
General Motors reserves the right to unilaterally modify,
change or discontinue Courtesy Transportation at any
time and to resolve all questions of claim eligibility
pursuant to the terms and conditions described herein
at its sole discretion.
8-11