2010 GMC TERRAIN tow

Vehicle Care 9-91
A paper towel can be used to blot
excess moisture from the fabric or
carpet after the cleaning process.
Leather
To remove dust, a soft cloth
dampened with water can be used.
If a more thorough cleaning is
necessary, a soft cloth dampened
with a mild soap solution can be
used. Allow the leather to dry
naturally. Do not use heat, steam,
or spot lifters or spot removers,
or shoe polish on leather. Many
commercial leather cleaners and
coatings that are sold to preserve
and protect leather may
permanently change the
appearance and feel of the leather
and are not recommended. Do not
use silicone or wax-based products,
or those containing organic solvents
to clean the vehicle's interior
because they can alter the
appearance by increasing the
gloss in a non-uniform manner.
Instrument Panel, Vinyl, and
Other Plastic Surfaces
To remove dust, a soft cloth
dampened with water can be used.
If a more thorough cleaning is
necessary, a clean soft cloth
dampened with a mild soap solution
can be used to gently remove dust
and dirt. Never use spot lifters or
removers on plastic surfaces. Many
commercial cleaners and coatings
that are sold to preserve and
protect soft plastic surfaces
may permanently change the
appearance and feel of the interior
and are not recommended. Do not
use silicone or wax-based products,
or those containing organic solvents
to clean the vehicle's interior
because they can alter the
appearance by increasing the
gloss in a non-uniform manner.Some commercial products may
increase gloss on the instrument
panel. The increase in gloss may
cause annoying reflections in the
windshield and even make it difficult
to see through the windshield under
certain conditions.
Care of Safety Belts
Keep belts clean and dry.
{WARNING
Do not bleach or dye safety belts.
It may severely weaken them. In
a crash, they might not be able to
provide adequate protection.
Clean safety belts only with mild
soap and lukewarm water.

Service and Maintenance 10-5
First Engine Oil Change After
Every 40 000 km/25,000 Miles
.Fuel system inspection for
damage or leaks.
First Engine Oil Change After
Every 80 000 km/50,000 Miles
.Engine air cleaner filter
replacement. See Engine Air
Cleaner/Filter on page 9‑13.
.Automatic transmission fluid
change (severe service) for
vehicles mainly driven in heavy
city traffic in hot weather, in hilly
or mountainous terrain, when
frequently towing a trailer,
or used for taxi, police,
or delivery service. See
Automatic Transmission Fluid
on
page 9‑13.
.Transfer case fluid change
(severe service) for vehicles
mainly driven in hilly or
mountainous terrain, when
frequently towing a trailer,
or used for taxi, police,
or delivery service.
First Engine Oil Change After
Every 160 000 km/100,000 Miles
.Automatic transmission fluid
change (normal service). See
Automatic Transmission Fluid
on
page 9‑13.
.Transfer case fluid change
(normal service).
.Spark plug replacement. An
Emission Control Service. First Engine Oil Change After
Every 240 000 km/150,000 Miles
.Engine cooling system drain,
flush, and refill, cooling system
and cap pressure check, and
cleaning of outside of radiator
and air conditioning condenser
(or every 5 years, whichever
occurs first). See
Cooling
System
on page 9‑15. An
Emission Control Service.
.Engine accessory drive belt
inspection for fraying, excessive
cracks, or obvious damage and
replacement, if needed. An
Emission Control Service.

Customer Information 12-7
.Emergency Tow From a Public
Road or Highway:Tow to the
nearest GMC dealer for warranty
service, or if the vehicle was in a
crash and cannot be driven.
Assistance is also given when
the vehicle is stuck in the sand,
mud, or snow.
.Flat Tire Change: Service is
provided to change a flat tire
with the spare tire. The spare
tire, if equipped, must be in good
condition and properly inflated.
It is the owner's responsibility for
the repair or replacement of the
tire if it is not covered by the
warranty.
.Battery Jump Start: Service is
provided to jump start a dead
battery.
.Trip Routing Service: Detailed
maps of North America are
provided when requested either
with the most direct route or the
most scenic route. Additional
travel information is also
available. Allow three weeks for
delivery.
.Trip Interruption Benefits and
Assistance: If your trip is
interrupted due to a warranty
failure, incidental expenses may
be reimbursed during the
5 years/100,000 miles
(160 000 km) Powertrain
warranty period. Items
considered are hotel, meals,
and rental car.
Services Not Included in
Roadside Assistance
.Impound towing caused by
violation of any laws.
.Legal fines.
.Mounting, dismounting or
changing of snow tires, chains,
or other traction devices.
.Towing or services for vehicles
driven on a non-public road or
highway.
Services Specific to Canadian
Purchased Vehicles
.Fuel delivery: Reimbursement
is approximately $5 Canadian.
Diesel fuel delivery may be
restricted. Propane and other
fuels are not provided through
this service.
.Lock-Out Service: Vehicle
registration is required.
.Trip Routing Service: Limit of
six requests per year.

Customer Information 12-11
Insuring Your Vehicle
Protect your investment in your GM
vehicle with comprehensive and
collision insurance coverage. There
are significant differences in the
quality of coverage afforded by
various insurance policy terms.
Many insurance policies provide
reduced protection to your GM
vehicle by limiting compensation for
damage repairs by using
aftermarket collision parts. Some
insurance companies will not
specify aftermarket collision parts.
When purchasing insurance, we
recommend that you assure your
vehicle will be repaired with GM
original equipment collision parts.
If such insurance coverage is not
available from your current
insurance carrier, consider switching
to another insurance carrier.If your vehicle is leased, the leasing
company may require you to have
insurance that assures repairs with
Genuine GM Original Equipment
Manufacturer (OEM) parts or
Genuine Manufacturer replacement
parts. Read your lease carefully, as
you may be charged at the end of
your lease for poor quality repairs.
If a Crash Occurs
If there has been an injury, call
emergency services for help. Do not
leave the scene of a crash until all
matters have been taken care of.
Move the vehicle only if its position
puts you in danger, or you are
instructed to move it by a police
officer.
Give only the necessary information
to police and other parties involved
in the crash.
For emergency towing see
Roadside Assistance Program
on
page 12‑6. Gather the following information:
.Driver's name, address, phone
number
.Driver's license number
.Owner's name, address, phone
number
.Vehicle license plate
.Vehicle make, model and
model year
.Vehicle Identification
Number (VIN)
.Insurance company and policy
number
.General description of the
damage to the other vehicle
Choose a reputable repair facility
that uses quality replacement parts.
See “Collision Parts” earlier in this
section.
If the airbag has inflated, see What
Will You See After an Airbag
Inflates? on page 2‑32.

12-12 Customer Information
Managing the Vehicle Damage
Repair Process
In the event that your vehicle
requires damage repairs, GM
recommends that you take an active
role in its repair. If you have a
pre-determined repair facility of
choice, take your vehicle there,
or have it towed there. Specify to
the facility that any required
replacement collision parts be
original equipment parts, either new
Genuine GM parts or recycled
original GM parts. Remember,
recycled parts will not be covered by
your GM vehicle warranty.
Insurance pays the bill for the repair,
but you must live with the repair.
Depending on your policy limits,
your insurance company mayinitially value the repair using
aftermarket parts. Discuss this with
your repair professional, and insist
on Genuine GM parts. Remember if
your vehicle is leased you may be
obligated to have the vehicle
repaired with Genuine GM parts,
even if your insurance coverage
does not pay the full cost.
If another party's insurance
company is paying for the repairs,
you are not obligated to accept a
repair valuation based on that
insurance company's collision policy
repair limits, as you have no
contractual limits with that company.
In such cases, you can have control
of the repair and parts choices as
long as cost stays within reasonable
limits.
Service Publications
Ordering Information
Service Manuals
Service Manuals have the diagnosis
and repair information on engines,
transmission, axle, suspension,
brakes, electrical, steering,
body, etc.
Service Bulletins
Service Bulletins give additional
technical service information
needed to knowledgeably service
General Motors cars and trucks.
Each bulletin contains instructions
to assist in the diagnosis and
service of your vehicle.

INDEX i-3
CleaningExterior Care . . . . . . . . . . . . . . . . . 9-85
Interior Care . . . . . . . . . . . . . . . . . . 9-89
Climate Control Systems . . . . . . . 7-1 Automatic . . . . . . . . . . . . . . . . . . . . . . 7-3
Clock . . . . . . . . . . . . . . . . . . . . . 4-9, 4-10
Cluster, IP . . . . . . . . . . . . . . . . . . . . . 4-12
Collision Damage Repair . . . . . 12-10
Compact Spare Tire . . . . . . . . . . . 9-76
Compass . . . . . . . . . . . . . . . . . . . . . . . 4-9
Compass Messages . . . . . . . . . . . 4-30
Control of a Vehicle . . . . . . . . . . . . . 8-4
Convenience Net . . . . . . . . . . . . . . . 3-2
Convex Mirrors . . . . . . . . . . . . . . . . 1-14
Coolant Engine . . . . . . . . . . . . . . . . . . . . . . . . 9-16
Engine Temperature
Gauge . . . . . . . . . . . . . . . . . . . . . . 4-14
Cooling System . . . . . . . . . . . . . . . . 9-15 Engine Messages . . . . . . . . . . . . 4-31
Courtesy Transportation
Program . . . . . . . . . . . . . . . . . . . . . . 12-8
Covers Engine . . . . . . . . . . . . . . . . . . . . . . . . . 9-9 Cruise Control . . . . . . . . . . . . . . . . . 8-44
Light . . . . . . . . . . . . . . . . . . . . . . . . . . 4-25
Messages . . . . . . . . . . . . . . . . . . . . 4-30
Cupholders . . . . . . . . . . . . . . . . . . . . . 3-1
Customer Assistance . . . . . . . . . . 12-4 Offices . . . . . . . . . . . . . . . . . . . . . . . . 12-3
Text Telephone (TTY)Users . . . . . . . . . . . . . . . . . . . . . . . 12-4
Customer Information Service PublicationsOrdering Information . . . . . . 12-12
Customer Satisfaction Procedure . . . . . . . . . . . . . . . . . . . . 12-1
D
Damage Repair, Collision . . . . . 12-10
Danger, Warnings, andCautions . . . . . . . . . . . . . . . . . . . . . . . . iv
Data Recorders, Event . . . . . . . 12-15
Daytime Running Lamps (DRL) . . . . . . . . . . . . . . . . . . 5-2
Defensive Driving . . . . . . . . . . . . . . . 8-3
Devices, Auxiliary . . . . . . . 6-27, 6-30
Dome Lamps . . . . . . . . . . . . . . . . . . . 5-4 Door
Ajar Messages . . . . . . . . . . . . . . . 4-30
Locks . . . . . . . . . . . . . . . . . . . . . . . . . . 1-6
Power Locks . . . . . . . . . . . . . . . . . . . 1-7
Drive Systems All-Wheel Drive . . . . . . . . . 8-38, 9-26
Driver Information
Center (DIC) . . . . . . . . . . . . . . . . . 4-25
Driving Better Fuel Economy . . . . . . . . . . 8-2
Characteristics andTowing Tips . . . . . . . . . . . . . . . . . 8-58
Defensive . . . . . . . . . . . . . . . . . . . . . . 8-3
Drunk . . . . . . . . . . . . . . . . . . . . . . . . . . 8-3
Highway Hypnosis . . . . . . . . . . . . 8-18
Hill and Mountain Roads . . . . . . 8-19
If the Vehicle is Stuck . . . . . . . . . 8-22
Loss of Control . . . . . . . . . . . . . . . . 8-7
Off-Road . . . . . . . . . . . . . . . . . . . . . . 8-7
Off-Road Recovery . . . . . . . . . . . . 8-6
Vehicle Load Limits . . . . . . . . . . . 8-22
Winter . . . . . . . . . . . . . . . . . . . . . . . . 8-20
DVD Rear Seat EntertainmentSystem . . . . . . . . . . . . . . . . . . . . . . 6-33
DVD/CD Player . . . . . . . . . . . . . . . . 6-21

i-4 INDEX
E
ECO Button . . . . . . . . . . . . . . . . . . . 8-38
Economy ModeFuel . . . . . . . . . . . . . . . . . . . . . . . . . . 8-38
Electrical Equipment, Add-On . . . . . . . . . . . . . . . . . . . . . . 8-66
Electrical System
Engine Compartment FuseBlock . . . . . . . . . . . . . . . . . . . . . . . . 9-39
Fuses . . . . . . . . . . . . . . . . . . . . . . . . 9-38
Instrument Panel Fuse Block . . . . . . . . . . . . . . . . . . . . . . . . 9-42
Engine Air Cleaner/Filter . . . . . . . . . . . . . 9-13
Check and Service EngineSoon Lamp . . . . . . . . . . . . . . . . . . 4-17
Compartment Overview . . . . . . . . 9-6
Coolant . . . . . . . . . . . . . . . . . . . . . . . 9-16
Coolant Heater . . . . . . . . . . . . . . . 8-31
Coolant Temperature Gauge . . . . . . . . . . . . . . . . . . . . . . 4-14 Engine (cont.)
Cooling System . . . . . . . . . . . . . . . 9-15
Cooling System Messages . . . 4-31
Cover . . . . . . . . . . . . . . . . . . . . . . . . . . 9-9
Drive Belt Routing . . . . . . . . . . . . 11-4
Exhaust . . . . . . . . . . . . . . . . . . . . . . 8-34
Overheating . . . . . . . . . . . . . . . . . . 9-20
Power Messages . . . . . . . . . . . . . 4-32
Pressure Light . . . . . . . . . . . . . . . . 4-23
Running While Parked . . . . . . . . 8-34
Starting . . . . . . . . . . . . . . . . . . . . . . . 8-29
Engine Oil Life System . . . . . . . . . . . . . . . . . . . 9-12
Messages . . . . . . . . . . . . . . . . . . . . 4-31
Entry Lighting . . . . . . . . . . . . . . . . . . . 5-4
Equipment, Towing . . . . . . . . . . . . 8-65
Event Data Recorders . . . . . . . . 12-15
Extender, Safety Belt . . . . . . . . . . 2-23
Exterior Lamp Controls . . . . . . . . . 5-1
F
Filter Engine Air Cleaner . . . . . . . . . . . 9-13
Flash-to-Pass . . . . . . . . . . . . . . . . . . . 5-2
Flashers, Hazard Warning . . . . . . 5-3
Flat Tire . . . . . . . . . . . . . . . . . . . . . . . 9-67
Flat Tire, Changing . . . . . . . . . . . . 9-69
Fluid Automatic Transmission . . . . . . 9-13
Brakes . . . . . . . . . . . . . . . . . . . . . . . . 9-24
Power Steering . . . . . . . . . . . . . . . 9-21
Washer . . . . . . . . . . . . . . . . . . . . . . . 9-22
Fog Lamps Bulb Replacement . . . . . . . 5-3, 9-34
Light . . . . . . . . . . . . . . . . . . . . . . . . . . 4-25
Front Seats
Adjustment . . . . . . . . . . . . . . . . . . . . 2-3
Heated . . . . . . . . . . . . . . . . . . . . . . . . 2-7

INDEX i-5
Fuel . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-54Additives . . . . . . . . . . . . . . . . . . . . . 8-55
Economy Driving . . . . . . . . . . . . . . 8-2
Economy Light . . . . . . . . . . . . . . . 4-23
Filling a Portable Fuel
Container . . . . . . . . . . . . . . . . . . . 8-57
Filling the Tank . . . . . . . . . . . . . . . 8-56
Fuels in Foreign Countries . . . . 8-55
Gasoline Specifications . . . . . . . 8-54
Gauge . . . . . . . . . . . . . . . . . . . . . . . . 4-13
Low Fuel Warning Light . . . . . . . 4-24
Recommended . . . . . . . . . . . . . . . 8-54
Requirements, California . . . . . 8-55
System Messages . . . . . . . . . . . . 4-32
Fuel Economy Mode . . . . . . . . . . . 8-38
Fuses . . . . . . . . . . . . . . . . . . . . . . . . . 9-38 Engine Compartment FuseBlock . . . . . . . . . . . . . . . . . . . . . . . . 9-39
Instrument Panel Fuse Block . . . . . . . . . . . . . . . . . . . . . . . . 9-42G
GasolineSpecifications . . . . . . . . . . . . . . . . . 8-54
Gauges Engine CoolantTemperature . . . . . . . . . . . . . . . . 4-14
Fuel . . . . . . . . . . . . . . . . . . . . . . . . . . 4-13
Odometer . . . . . . . . . . . . . . . . . . . . . 4-13
Speedometer . . . . . . . . . . . . . . . . . 4-13
Tachometer . . . . . . . . . . . . . . . . . . . 4-13
Warning Lights and
Indicators . . . . . . . . . . . . . . . . . . . 4-11
General Information Service and Maintenance . . . . . 10-1
Towing . . . . . . . . . . . . . . . . . . . . . . . . 8-58
Vehicle Care . . . . . . . . . . . . . . . . . . . 9-2
Glove Box . . . . . . . . . . . . . . . . . . . . . . 3-1
GM Mobility Reimbursement Program . . . . . . . . . . . . . . . . . . . . . . 12-5
H
Hazard Warning Flashers . . . . . . . 5-3
Head Restraints . . . . . . . . . . . . . . . . 2-2
HeadlampsAiming . . . . . . . . . . . . . . . . . . . . . . . . 9-30
Bulb Replacement . . . . . . . . . . . . 9-32
Daytime RunningLamps (DRL) . . . . . . . . . . . . . . . . . 5-2
Flash-to-Pass . . . . . . . . . . . . . . . . . . 5-2
Headlamps, Front Turn Signal, Sidemarker, and
Parking Lamps . . . . . . . . . . . . . . 9-33
High-Beam On Light . . . . . . . . . . 4-24
High/Low Beam Changer . . . . . . 5-2
Lamps On Reminder . . . . . . . . . 4-25
Heated Front Seats . . . . . . . . . . . . . 2-7
Heated Mirrors . . . . . . . . . . . . . . . . . 1-15
Heater
Engine Coolant . . . . . . . . . . . . . . . 8-31