12-12 Customer Information
Managing the Vehicle Damage
Repair Process
In the event that your vehicle
requires damage repairs, GM
recommends that you take an active
role in its repair. If you have a
pre-determined repair facility of
choice, take your vehicle there,
or have it towed there. Specify to
the facility that any required
replacement collision parts be
original equipment parts, either new
Genuine GM parts or recycled
original GM parts. Remember,
recycled parts will not be covered by
your GM vehicle warranty.
Insurance pays the bill for the repair,
but you must live with the repair.
Depending on your policy limits,
your insurance company mayinitially value the repair using
aftermarket parts. Discuss this with
your repair professional, and insist
on Genuine GM parts. Remember if
your vehicle is leased you may be
obligated to have the vehicle
repaired with Genuine GM parts,
even if your insurance coverage
does not pay the full cost.
If another party's insurance
company is paying for the repairs,
you are not obligated to accept a
repair valuation based on that
insurance company's collision policy
repair limits, as you have no
contractual limits with that company.
In such cases, you can have control
of the repair and parts choices as
long as cost stays within reasonable
limits.
Service Publications
Ordering Information
Service Manuals
Service Manuals have the diagnosis
and repair information on engines,
transmission, axle, suspension,
brakes, electrical, steering,
body, etc.
Service Bulletins
Service Bulletins give additional
technical service information
needed to knowledgeably service
General Motors cars and trucks.
Each bulletin contains instructions
to assist in the diagnosis and
service of your vehicle.
Customer Information 12-15
Vehicle Data
Recording and
Privacy
Your GM vehicle has a number of
sophisticated computers that record
information about the vehicle’s
performance and how it is driven.
For example, your vehicle uses
computer modules to monitor and
control engine and transmission
performance, to monitor the
conditions for airbag deployment
and deploy airbags in a crash and,
if so equipped, to provide antilock
braking to help the driver control the
vehicle. These modules may store
data to help your dealer/retailer
technician service your vehicle.
Some modules may also store data
about how you operate the vehicle,
such as rate of fuel consumption or
average speed. These modules may
also retain the owner’s personal
preferences, such as radio pre-sets,
seat positions, and temperature
settings.
Event Data Recorders
This vehicle has an Event Data
Recorder (EDR). The main purpose
of an EDR is to record, in certain
crash or near crash-like situations,
such as an airbag deployment or
hitting a road obstacle, data that will
assist in understanding how a
vehicle's systems performed. The
EDR is designed to record data
related to vehicle dynamics and
safety systems for a short period of
time, typically 30 seconds or less.
The EDR in this vehicle is designed
to record such data as:
.How various systems in your
vehicle were operating
.Whether or not the driver and
passenger safety belts were
buckled/fastened
.How far, if at all, the driver was
pressing the accelerator and/or
brake pedal
.How fast the vehicle was
traveling This data can help provide a better
understanding of the circumstances
in which crashes and injuries occur.
Important:
EDR data is recorded
by your vehicle only if a non-trivial
crash situation occurs; no data is
recorded by the EDR under normal
driving conditions and no personal
data (e.g., name, gender, age, and
crash location) is recorded.
However, other parties, such as law
enforcement, could combine the
EDR data with the type of
personally identifying data routinely
acquired during a crash
investigation.
To read data recorded by an EDR,
special equipment is required, and
access to the vehicle or the EDR is
needed. In addition to the vehicle
manufacturer, other parties, such as
law enforcement, that have the
special equipment, can read the
information if they have access to
the vehicle or the EDR.
INDEX i-1
A
Accessories andModifications . . . . . . . . . . . . . . . . . . 9-3
Accessory Power . . . . . . . . . . . . . . 8-29
Add-On Electrical Equipment . . . . . . . . . . . . . . . . . . . 8-66
Adding Equipment to the
Airbag-Equipped Vehicle . . . . . 2-38
Adjustments Lumbar, Front Seats . . . . . . . . . . . 2-5
Air Cleaner/Filter, Engine . . . . . . 9-13
Air Vents . . . . . . . . . . . . . . . . . . . . . . . 7-6
Airbag System
Check . . . . . . . . . . . . . . . . . . . . . . . . 2-40
How Does an AirbagRestrain? . . . . . . . . . . . . . . . . . . . 2-31
Passenger Sensing System . . . . . . . . . . . . . . . . . . . . . . 2-33
What Makes an Airbag Inflate? . . . . . . . . . . . . . . . . . . . . . . 2-31
What Will You See After an Airbag Inflates? . . . . . . . . . . 2-32 Airbag System (cont.)
When Should an Airbag
Inflate? . . . . . . . . . . . . . . . . . . . . . . 2-29
Where Are the Airbags? . . . . . . 2-27
Airbags Adding Equipment to theVehicle . . . . . . . . . . . . . . . . . . . . . . 2-38
Passenger Status Indicator . . . 4-15
Readiness Light . . . . . . . . . . . . . . 4-15
Servicing Airbag-Equipped Vehicles . . . . . . . . . . . . . . . . . . . . . 2-38
System Check . . . . . . . . . . . . . . . . 2-25
Alarm System Anti-Theft . . . . . . . . . . . . . . . . . . . . . 1-13
All-Wheel Drive . . . . . . . . . . 8-38, 9-26
AM-FM Radio . . . . . . . . . . . . . . . . . . 6-11
Antenna Multi-Band . . . . . . . . . . . . . . . . . . . . 6-18
Anti-Theft Alarm System . . . . . . . . . . . . . . . . 1-13
Alarm System Messages . . . . . 4-34 Antilock Brake
System (ABS) . . . . . . . . . . . . . . . . 8-39
Warning Light . . . . . . . . . . . . . . . . . 4-20
Appearance Care Exterior . . . . . . . . . . . . . . . . . . . . . . . 9-85
Interior . . . . . . . . . . . . . . . . . . . . . . . . 9-89
Assistance Program,
Roadside . . . . . . . . . . . . . . . . . . . . . 12-6
Audio Players . . . . . . . . . . . . . . . . . 6-18 CD . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-18
Audio System
Radio Reception . . . . . . . . . . . . . . 6-17
Theft-Deterrent Feature . . . . . . . . 6-2
Automatic Climate Control System . . . . . . . . . . . . . . . . . . . . . . . . 7-3
Automatic Transmission . . . . . . . 8-35
Fluid . . . . . . . . . . . . . . . . . . . . . . . . . . 9-13
Manual Mode . . . . . . . . . . . . . . . . . 8-37
Shiftlock Control SystemCheck . . . . . . . . . . . . . . . . . . . . . . . 9-27
Auxiliary Devices . . . . . . . . 6-27, 6-30
i-2 INDEX
B
Battery . . . . . . . . . . . . . . . . . . . . . . . . 9-25Jump Starting . . . . . . . . . . . . . . . . . 9-78
Voltage and ChargingMessages . . . . . . . . . . . . . . . . . . . 4-29
Blade Replacement, Wiper . . . . 9-28
Bluetooth . . . . 6-41, 6-42, 6-45, 6-56
Brakes . . . . . . . . . . . . . . . . . . . . . . . . . 9-23 Antilock . . . . . . . . . . . . . . . . . . . . . . . 8-39
Assist . . . . . . . . . . . . . . . . . . . . . . . . . 8-40
Fluid . . . . . . . . . . . . . . . . . . . . . . . . . . 9-24
Parking . . . . . . . . . . . . . . . . . . . . . . . 8-40
System Messages . . . . . . . . . . . . 4-30
Braking . . . . . . . . . . . . . . . . . . . . . . . . . 8-4
Break-In, New Vehicle . . . . . . . . . 8-27
Bulb Replacement . . . . . . . . . . . . . 9-38 Fog Lamps . . . . . . . . . . . . . . 5-3, 9-34
Headlamp Aiming . . . . . . . . . . . . . 9-30
Headlamps . . . . . . . . . . . . . . . . . . . 9-32
Headlamps, Front TurnSignal, Sidemarker, and
Parking Lamps . . . . . . . . . . . . . . 9-33 Bulb Replacement (cont.)
License Plate Lamps . . . . . . . . . 9-37
Taillamps, Turn Signal,
Sidemarker, Stoplamps,
and Backup Lamps . . . . . . . . . . 9-34
Buying New Tires . . . . . . . . . . . . . . 9-60
C
Calibration . . . . . . . . . . . . . . . . . . . . . . 4-9
California Fuel Requirements . . . . . . . . . . . 8-55
Perchlorate Materials
Requirements . . . . . . . . . . . . . . . . 9-3
Warning . . . . . . . . . . . . . . . . . . . . . . . 9-3
Camera, Rear Vision . . . . . . . . . . 8-50
Canadian Vehicle Owners . . . . . . . . iii
Capacities and Specifications . . . . . . . . . . . . . . . . 11-2
Carbon Monoxide Engine Exhaust . . . . . . . . . . . . . . . 8-34
Liftgate . . . . . . . . . . . . . . . . . . . 1-8, 1-9
Winter Driving . . . . . . . . . . . . . . . . 8-20 Cargo
Tie Downs . . . . . . . . . . . . . . . . . . . . . 3-2
Cautions, Danger, and Warnings . . . . . . . . . . . . . . . . . . . . . . . . iv
CD DVD Player . . . . . . . . . . . . . . . . . . . 6-21
CD Player . . . . . . . . . . . . . . . . . . . . . 6-18
Center Console Storage . . . . . . . . 3-1
Chains, Tire . . . . . . . . . . . . . . . . . . . 9-66
Charging System Light . . . . . . . . 4-16
Check
Engine Lamp . . . . . . . . . . . . . . . . . 4-17
Ignition Transmission Lock . . . 9-27
Child Restraints Infants and YoungChildren . . . . . . . . . . . . . . . . . . . . . 2-43
Lower Anchors and Tethers for Children . . . . . . . . . 2-49
Older Children . . . . . . . . . . . . . . . . 2-41
Securing . . . . . . . . . . . . . . . . 2-56, 2-58
Systems . . . . . . . . . . . . . . . . . . . . . . 2-46
Where to Put the Restraint . . . 2-47
i-4 INDEX
E
ECO Button . . . . . . . . . . . . . . . . . . . 8-38
Economy ModeFuel . . . . . . . . . . . . . . . . . . . . . . . . . . 8-38
Electrical Equipment, Add-On . . . . . . . . . . . . . . . . . . . . . . 8-66
Electrical System
Engine Compartment FuseBlock . . . . . . . . . . . . . . . . . . . . . . . . 9-39
Fuses . . . . . . . . . . . . . . . . . . . . . . . . 9-38
Instrument Panel Fuse Block . . . . . . . . . . . . . . . . . . . . . . . . 9-42
Engine Air Cleaner/Filter . . . . . . . . . . . . . 9-13
Check and Service EngineSoon Lamp . . . . . . . . . . . . . . . . . . 4-17
Compartment Overview . . . . . . . . 9-6
Coolant . . . . . . . . . . . . . . . . . . . . . . . 9-16
Coolant Heater . . . . . . . . . . . . . . . 8-31
Coolant Temperature Gauge . . . . . . . . . . . . . . . . . . . . . . 4-14 Engine (cont.)
Cooling System . . . . . . . . . . . . . . . 9-15
Cooling System Messages . . . 4-31
Cover . . . . . . . . . . . . . . . . . . . . . . . . . . 9-9
Drive Belt Routing . . . . . . . . . . . . 11-4
Exhaust . . . . . . . . . . . . . . . . . . . . . . 8-34
Overheating . . . . . . . . . . . . . . . . . . 9-20
Power Messages . . . . . . . . . . . . . 4-32
Pressure Light . . . . . . . . . . . . . . . . 4-23
Running While Parked . . . . . . . . 8-34
Starting . . . . . . . . . . . . . . . . . . . . . . . 8-29
Engine Oil Life System . . . . . . . . . . . . . . . . . . . 9-12
Messages . . . . . . . . . . . . . . . . . . . . 4-31
Entry Lighting . . . . . . . . . . . . . . . . . . . 5-4
Equipment, Towing . . . . . . . . . . . . 8-65
Event Data Recorders . . . . . . . . 12-15
Extender, Safety Belt . . . . . . . . . . 2-23
Exterior Lamp Controls . . . . . . . . . 5-1
F
Filter Engine Air Cleaner . . . . . . . . . . . 9-13
Flash-to-Pass . . . . . . . . . . . . . . . . . . . 5-2
Flashers, Hazard Warning . . . . . . 5-3
Flat Tire . . . . . . . . . . . . . . . . . . . . . . . 9-67
Flat Tire, Changing . . . . . . . . . . . . 9-69
Fluid Automatic Transmission . . . . . . 9-13
Brakes . . . . . . . . . . . . . . . . . . . . . . . . 9-24
Power Steering . . . . . . . . . . . . . . . 9-21
Washer . . . . . . . . . . . . . . . . . . . . . . . 9-22
Fog Lamps Bulb Replacement . . . . . . . 5-3, 9-34
Light . . . . . . . . . . . . . . . . . . . . . . . . . . 4-25
Front Seats
Adjustment . . . . . . . . . . . . . . . . . . . . 2-3
Heated . . . . . . . . . . . . . . . . . . . . . . . . 2-7
i-6 INDEX
High-Beam On Light . . . . . . . . . . . 4-24
Highway Hypnosis . . . . . . . . . . . . . 8-18
Hill and Mountain Roads . . . . . . . 8-19
Hill Start Assist (HSA) . . . . . . . . . 8-41
Hood . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-5
Horn . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-7
How to Wear Safety BeltsProperly . . . . . . . . . . . . . . . . . . . . . . 2-13
I
Ignition Positions . . . . . . . . . . . . . . 8-28
Ignition Transmission LockCheck . . . . . . . . . . . . . . . . . . . . . . . . 9-27
Immobilizer . . . . . . . . . . . . . . . . . . . . 1-13
Infants and Young Children, Restraints . . . . . . . . . . . . . . . . . . . . 2-43
Instrument Cluster . . . . . . . . . . . . . 4-12
Instrument Panel Storage Area . . . . . . . . . . . . . . . . . . 3-1
Instrument Panel Overview . . . . . 4-4
Introduction . . . . . . . . . . . . . . . . . . .iii, 6-1
J
Jump Starting . . . . . . . . . . . . . . . . . . 9-78
K
Key and Lock Messages . . . . . . . 4-33
Keyless Entry Remote (RKE) System . . . . . . . . 1-3
Keyless Entry System . . . . . . . . . . 1-3
Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-2
L
Labeling, Tire Sidewall . . . . . . . . . 9-46
Lamps Daytime Running (DRL) . . . . . . . 5-2
Dome . . . . . . . . . . . . . . . . . . . . . . . . . . 5-4
Exterior Controls . . . . . . . . . . . . . . . 5-1
License Plate . . . . . . . . . . . . . . . . . 9-37
Malfunction Indicator . . . . . . . . . 4-17
On Reminder . . . . . . . . . . . . . . . . . 4-25
Reading . . . . . . . . . . . . . . . . . . . . . . . 5-4 Lap-Shoulder Belt . . . . . . . . . . . . . 2-18
LATCH System
Replacing Parts After aCrash . . . . . . . . . . . . . . . . . . . . . . . 2-55
Latch, Lower Anchors and Tethers for Children . . . . . . . . . . 2-49
Liftgate
Carbon Monoxide . . . . . . . . . 1-8, 1-9
Light StabiliTrak
®OFF . . . . . . . . . . . . . 4-21
Lighting
Entry . . . . . . . . . . . . . . . . . . . . . . . . . . 5-4
Illumination Control . . . . . . . . . . . . 5-4
Lights Airbag Readiness . . . . . . . . . . . . . 4-15
Antilock Brake System(ABS) Warning . . . . . . . . . . . . . . 4-20
Charging System . . . . . . . . . . . . . 4-16
Cruise Control . . . . . . . . . . . . . . . . 4-25
Engine Oil Pressure . . . . . . . . . . 4-23
Flash-to-Pass . . . . . . . . . . . . . . . . . . 5-2
INDEX i-7
Lights (cont.)Fog Lamps . . . . . . . . . . . . . . . . . . . 4-25
Fuel Economy . . . . . . . . . . . . . . . . 4-23
High-Beam On . . . . . . . . . . . . . . . . 4-24
High/Low Beam Changer . . . . . . 5-2
Low Fuel Warning . . . . . . . . . . . . 4-24
Safety Belt Reminders . . . . . . . . 4-14
Security . . . . . . . . . . . . . . . . . . . . . . 4-24
Tire Pressure . . . . . . . . . . . . . . . . . 4-22
Traction Control System
(TCS)/StabiliTrak
®. . . . . . . . . . 4-21
Traction Off . . . . . . . . . . . . . . . . . . . 4-21
Locks Door . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-6
Power Door . . . . . . . . . . . . . . . . . . . . 1-7
Safety . . . . . . . . . . . . . . . . . . . . . . . . . 1-8
Loss of Control . . . . . . . . . . . . . . . . . 8-7
Low Fuel Warning Light . . . . . . . . 4-24
Lower Anchors and Tethers for Children (LATCH
SYSTEM) . . . . . . . . . . . . . . . . . . . . 2-49
Lumbar Adjustment . . . . . . . . . . . . . 2-5 Front Seats . . . . . . . . . . . . . . . . . . . . 2-5
M
Maintenance
Records . . . . . . . . . . . . . . . . . . . . 10-10
Maintenance Schedule Recommended Fluids andLubricants . . . . . . . . . . . . . . . . . . . 10-7
Scheduled Maintenance . . . . . . 10-2
Malfunction Indicator Lamp . . . . 4-17
Manual Mode . . . . . . . . . . . . . . . . . . 8-37
Mass Storage Media (MEM) . . . 6-24
Messages Airbag System . . . . . . . . . . . . . . . . 4-34
Anti-Theft Alarm System . . . . . . 4-34
Battery Voltage andCharging . . . . . . . . . . . . . . . . . . . . 4-29
Brake System . . . . . . . . . . . . . . . . 4-30
Compass . . . . . . . . . . . . . . . . . . . . . 4-30
Door Ajar . . . . . . . . . . . . . . . . . . . . . 4-30
Engine Cooling System . . . . . . . 4-31
Engine Oil . . . . . . . . . . . . . . . . . . . . 4-31
Engine Power . . . . . . . . . . . . . . . . 4-32
Fuel System . . . . . . . . . . . . . . . . . . 4-32 Messages (cont.)
Key and Lock . . . . . . . . . . . . . . . . . 4-33
Object Detection System . . . . . 4-33
Ride Control System . . . . . . . . . . 4-33
Safety Belt . . . . . . . . . . . . . . . . . . . . 4-34
Service Vehicle . . . . . . . . . . . . . . . 4-34
Tire . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-35
Transmission . . . . . . . . . . . . . . . . . 4-35
Vehicle . . . . . . . . . . . . . . . . . . . . . . . 4-29
Vehicle Reminder . . . . . . . . . . . . . 4-36
Washer Fluid . . . . . . . . . . . . . . . . . 4-36
Mirrors Automatic DimmingRearview . . . . . . . . . . . . . . . . . . . . 1-16
Convex . . . . . . . . . . . . . . . . . . . . . . . 1-14
Heated . . . . . . . . . . . . . . . . . . . . . . . 1-15
Park Tilt . . . . . . . . . . . . . . . . . . . . . . 1-15
Power . . . . . . . . . . . . . . . . . . . . . . . . 1-15
Monitor System, Tire Pressure . . . . . . . . . . . . . . . . . . . . . 9-53
Multi-Band Antenna . . . . . . . . . . . . 6-18
INDEX i-11
Starter Switch Check . . . . . . . . . . 9-26
Starting the Engine . . . . . . . . . . . . 8-29
Steering . . . . . . . . . . . . . . . . . . . . . . . . 8-5Fluid, Power . . . . . . . . . . . . . . . . . . 9-21
Wheel Adjustment . . . . . . . . . . . . . 4-6
Wheel Controls . . . . . . . . . . . . . . . . 4-6
Stoplamps and Back-Up Lamps
Bulb Replacement . . . . . . . . . . . . 9-34
Storage Mass Media (MEM) . . . . . . . . . . . 6-24
Storage Areas
Center Console . . . . . . . . . . . . . . . . 3-1
Convenience Net . . . . . . . . . . . . . . 3-2
Glove Box . . . . . . . . . . . . . . . . . . . . . 3-1
Instrument Panel . . . . . . . . . . . . . . 3-1
Roof Rack System . . . . . . . . . . . . . 3-2
Stuck Vehicle . . . . . . . . . . . . . . . . . . 8-22
Sun Visors . . . . . . . . . . . . . . . . . . . . . 1-18
Sunroof . . . . . . . . . . . . . . . . . . . . . . . . 1-19
Symbols . . . . . . . . . . . . . . . . . . . . . . . . . . iv
System Roof Rack . . . . . . . . . . . . . . . . . . . . . 3-2
System Check Automatic TransmissionShiftlock Control . . . . . . . . . . . . 9-27T
Tachometer . . . . . . . . . . . . . . . . . . . . 4-13
Taillamps
Bulb Replacement . . . . . . . . . . . . 9-34
Text Telephone (TTY) Users . . . 12-4
Theft-Deterrent Systems . . . . . . . 1-13 Immobilizer . . . . . . . . . . . . . . . . . . . 1-13
Time . . . . . . . . . . . . . . . . . . . . . . 4-9, 4-10
Tires Buying New Tires . . . . . . . . . . . . . 9-60
Chains . . . . . . . . . . . . . . . . . . . . . . . . 9-66
Changing . . . . . . . . . . . . . . . . . . . . . 9-69
Compact Spare . . . . . . . . . . . . . . . 9-76
Designations . . . . . . . . . . . . . . . . . 9-48
Different Size . . . . . . . . . . . . . . . . . 9-62
If a Tire Goes Flat . . . . . . . . . . . . 9-67
Inflation Monitor System . . . . . . 9-55
Inspection . . . . . . . . . . . . . . . . . . . . 9-58
Messages . . . . . . . . . . . . . . . . . . . . 4-35
Pressure Light . . . . . . . . . . . . . . . . 4-22
Pressure Monitor System . . . . . 9-53
Rotation . . . . . . . . . . . . . . . . . . . . . . 9-58
Sidewall Labeling . . . . . . . . . . . . . 9-46
Terminology andDefinitions . . . . . . . . . . . . . . . . . . . 9-49 Tires (cont.)
Uniform Tire Quality
Grading . . . . . . . . . . . . . . . . . . . . . 9-62
Wheel Alignment and Tire
Balance . . . . . . . . . . . . . . . . . . . . . 9-64
Wheel Replacement . . . . . . . . . . 9-65
When It Is Time for New Tires . . . . . . . . . . . . . . . . . . . . . . . . 9-59
Towing
Driving Characteristics . . . . . . . . 8-58
Equipment . . . . . . . . . . . . . . . . . . . . 8-65
General Information . . . . . . . . . . 8-58
Recreational Vehicle . . . . . . . . . . 9-81
Trailer . . . . . . . . . . . . . . . . . . . . . . . . 8-62
Trailer Sway Control (TSC) . . . 8-66
Vehicle . . . . . . . . . . . . . . . . . . . . . . . 9-81
Traction Control System (TCS) . . . . . . . . 8-41
Control System (TCS)/
StabiliTrak
®Light . . . . . . . . . . . . 4-21
Off Light . . . . . . . . . . . . . . . . . . . . . . 4-21
Trailer Sway Control (TSC) . . . . . . . . . . 8-66
Trailer Towing . . . . . . . . . . . . . . . . . 8-62