12-6 Customer Information
General Motors of Canada also
has a Mobility Program. Call
1-800-GM-DRIVE (463-7483) for
details. TTY users call
1-800-263-3830.
Roadside Assistance
Program
For U.S. purchased vehicles, call
1‐800‐GMC-8782 (1‐800‐462‐8782);
(Text telephone (TTY):
1‐888‐889‐2438).
For Canadian purchased vehicles,
call1-800-268-6800.
Service is available 24 hours a day,
365 days a year.
Calling for Assistance
When calling Roadside Assistance,
have the following information
ready:
.Your name, home address, and
home telephone number
.Telephone number of your
location
.Location of the vehicle
.Model, year, color, and license
plate number of the vehicle
.Odometer reading, Vehicle
Identification Number (VIN), and
delivery date of the vehicle
.Description of the problem
Coverage
Services are provided up to
5 years/100,000 miles (160 000 km),
whichever comes first.
In the U.S., anyone driving the
vehicle is covered. In Canada, a
person driving the vehicle without
permission from the owner is not
covered.
Roadside Assistance is not a part of
the New Vehicle Limited Warranty.
GMC and General Motors of
Canada Limited reserve the right to
make any changes or discontinue
the Roadside Assistance program at
any time without notification. GMC and General Motors of
Canada Limited reserve the right to
limit services or payment to an
owner or driver if they decide the
claims are made too often, or the
same type of claim is made many
times.
Services Provided
.Emergency Fuel Delivery:
Delivery of enough fuel for the
vehicle to get to the nearest
service station.
.Lock‐Out Service:
Service is
provided to unlock the vehicle if
you are locked out. A remote
unlock may be available if you
have OnStar
®. For security
reasons, the driver must present
identification before this service
is given.
Customer Information 12-9
Transportation Options
Warranty service can generally be
completed while you wait. However,
if you are unable to wait, GM helps
to minimize your inconvenience by
providing several transportation
options. Depending on the
circumstances, your dealer can
offer you one of the following:
Shuttle Service
Shuttle service is the preferred
means of offering Courtesy
Transportation. Dealers may provide
you with shuttle service to get you
to your destination with minimal
interruption of your daily schedule.
This includes one‐way or round trip
shuttle service within reasonable
time and distance parameters of the
dealer's area.
Public Transportation or Fuel
Reimbursement
If your vehicle requires overnight
warranty repairs, and public
transportation is used instead of the
dealer's shuttle service, the expensemust be supported by original
receipts and can only be up to the
maximum amount allowed by GM
for shuttle service. In addition, for
U.S. customers, should you arrange
transportation through a friend or
relative, limited reimbursement for
reasonable fuel expenses may be
available. Claim amounts should
reflect actual costs and be
supported by original receipts. See
your dealer for information regarding
the allowance amounts for
reimbursement of fuel or other
transportation costs.
Courtesy Rental Vehicle
Your dealer may arrange to provide
you with a courtesy rental vehicle or
reimburse you for a rental vehicle
that you obtain if your vehicle is
kept for an overnight warranty
repair. Rental reimbursement will be
limited and must be supported by
original receipts. This requires that
you sign and complete a rental
agreement and meet state/
provincial, local, and rental vehicle
provider requirements.Requirements vary and may include
minimum age requirements,
insurance coverage, credit card, etc.
You are responsible for fuel usage
charges and may also be
responsible for taxes, levies, usage
fees, excessive mileage, or rental
usage beyond the completion of the
repair.
It may not be possible to provide a
like-vehicle as a courtesy rental.
Additional Program
Information
All program options, such as shuttle
service, may not be available at
every dealer. Please contact your
dealer for specific information
about availability. All Courtesy
Transportation arrangements will be
administered by appropriate dealer
personnel.
General Motors reserves the right to
unilaterally modify, change or
discontinue Courtesy Transportation
at any time and to resolve all
Customer Information 12-13
Owner Information
Owner publications are written
specifically for owners and intended
to provide basic operational
information about the vehicle. The
owner manual includes the
Maintenance Schedule for all
models.
In-Portfolio: Includes a Portfolio,
Owner Manual, and Warranty
Booklet.
RETAIL SELL PRICE:
$35.00 (U.S.) plus processing fee
Without Portfolio: Owner
Manual only.
RETAIL SELL PRICE:
$25.00 (U.S.) plus processing fee
Current and Past Model Order
Forms
Technical Service Bulletins and
Manuals are available for current
and past model GM vehicles. To
request an order form, specify year
and model name of the vehicle.ORDER TOLL FREE:
1-800-551-4123 Monday-Friday
8:00 AM - 6:00 PM Eastern Time
For Credit Card Orders Only
(VISA-MasterCard-Discover), visit
Helm, Inc. on the World Wide Web
at: helminc.com
Or you can write to:
Helm, Incorporated
P.O. Box 07130
Detroit, MI 48207
Prices are subject to change without
notice and without incurring
obligation. Allow ample time for
delivery.
Note to Canadian Customers: All
listed prices are quoted in U.S.
funds. Canadian residents are to
make checks payable in U.S. funds.
Reporting Safety
Defects
Reporting Safety Defects
to the United States
Government
If you believe that your vehicle
has a defect which could cause
a crash or could cause injury or
death, you should immediately
inform the National Highway
Traffic Safety Administration
(NHTSA) in addition to notifying
General Motors.
If NHTSA receives similar
complaints, it may open an
investigation, and if it finds that
a safety defect exists in a group
of vehicles, it may order a recall
and remedy campaign.
INDEX i-5
Fuel . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-54Additives . . . . . . . . . . . . . . . . . . . . . 8-55
Economy Driving . . . . . . . . . . . . . . 8-2
Economy Light . . . . . . . . . . . . . . . 4-23
Filling a Portable Fuel
Container . . . . . . . . . . . . . . . . . . . 8-57
Filling the Tank . . . . . . . . . . . . . . . 8-56
Fuels in Foreign Countries . . . . 8-55
Gasoline Specifications . . . . . . . 8-54
Gauge . . . . . . . . . . . . . . . . . . . . . . . . 4-13
Low Fuel Warning Light . . . . . . . 4-24
Recommended . . . . . . . . . . . . . . . 8-54
Requirements, California . . . . . 8-55
System Messages . . . . . . . . . . . . 4-32
Fuel Economy Mode . . . . . . . . . . . 8-38
Fuses . . . . . . . . . . . . . . . . . . . . . . . . . 9-38 Engine Compartment FuseBlock . . . . . . . . . . . . . . . . . . . . . . . . 9-39
Instrument Panel Fuse Block . . . . . . . . . . . . . . . . . . . . . . . . 9-42G
GasolineSpecifications . . . . . . . . . . . . . . . . . 8-54
Gauges Engine CoolantTemperature . . . . . . . . . . . . . . . . 4-14
Fuel . . . . . . . . . . . . . . . . . . . . . . . . . . 4-13
Odometer . . . . . . . . . . . . . . . . . . . . . 4-13
Speedometer . . . . . . . . . . . . . . . . . 4-13
Tachometer . . . . . . . . . . . . . . . . . . . 4-13
Warning Lights and
Indicators . . . . . . . . . . . . . . . . . . . 4-11
General Information Service and Maintenance . . . . . 10-1
Towing . . . . . . . . . . . . . . . . . . . . . . . . 8-58
Vehicle Care . . . . . . . . . . . . . . . . . . . 9-2
Glove Box . . . . . . . . . . . . . . . . . . . . . . 3-1
GM Mobility Reimbursement Program . . . . . . . . . . . . . . . . . . . . . . 12-5
H
Hazard Warning Flashers . . . . . . . 5-3
Head Restraints . . . . . . . . . . . . . . . . 2-2
HeadlampsAiming . . . . . . . . . . . . . . . . . . . . . . . . 9-30
Bulb Replacement . . . . . . . . . . . . 9-32
Daytime RunningLamps (DRL) . . . . . . . . . . . . . . . . . 5-2
Flash-to-Pass . . . . . . . . . . . . . . . . . . 5-2
Headlamps, Front Turn Signal, Sidemarker, and
Parking Lamps . . . . . . . . . . . . . . 9-33
High-Beam On Light . . . . . . . . . . 4-24
High/Low Beam Changer . . . . . . 5-2
Lamps On Reminder . . . . . . . . . 4-25
Heated Front Seats . . . . . . . . . . . . . 2-7
Heated Mirrors . . . . . . . . . . . . . . . . . 1-15
Heater
Engine Coolant . . . . . . . . . . . . . . . 8-31
i-12 INDEX
TransmissionAutomatic . . . . . . . . . . . . . . . . . . . . . 8-35
Fluid, Automatic . . . . . . . . . . . . . . 9-13
Messages . . . . . . . . . . . . . . . . . . . . 4-35
Transportation Program, Courtesy . . . . . . . . . . . . . . . . . . . . . 12-8
Turn and Lane-Change
Signals . . . . . . . . . . . . . . . . . . . . . . . . 5-3
Turn Signal Bulb Replacement . . . . . . . . . . . . 9-34
U
Ultrasonic Parking Assist . . . . . . 8-47
Uniform Tire QualityGrading . . . . . . . . . . . . . . . . . . . . . . 9-62
Using this Manual . . . . . . . . . . . . . . . . iv
V
Vehicle Canadian Owners . . . . . . . . . . . . . . . iii
Control . . . . . . . . . . . . . . . . . . . . . . . . 8-4
Load Limits . . . . . . . . . . . . . . . . . . . 8-22
Messages . . . . . . . . . . . . . . . . . . . . 4-29
Personalization . . . . . . . . . . . . . . . 4-36
Remote Start . . . . . . . . . . . . . . . . . . 1-5
Security . . . . . . . . . . . . . . . . . . . . . . 1-13
Towing . . . . . . . . . . . . . . . . . . . . . . . . 9-81
Vehicle Care
Tire Pressure . . . . . . . . . . . . . . . . . 9-52
Vehicle Identification Number (VIN) . . . . . . . . . . . . . . . . . 11-1
Service Parts IdentificationLabel . . . . . . . . . . . . . . . . . . . . . . . . 11-1
Vehicle Reminder Messages . . . . . . . . . . . . . . . . . . . . 4-36
Ventilation, Air . . . . . . . . . . . . . . . . . . 7-6
Visors . . . . . . . . . . . . . . . . . . . . . . . . . 1-18
W
Warning Lights, Gauges, and Indicators . . . . . . . . . . . . . . . . 4-11
Warnings . . . . . . . . . . . . . . . . . . . . . . . . . iv Cautions and Danger . . . . . . . . . . . .iv
Hazard Flashers . . . . . . . . . . . . . . . 5-3
Washer Fluid . . . . . . . . . . . . . . . . . . 9-22
Washer Fluid Messages . . . . . . . 4-36
Wheels
Alignment and TireBalance . . . . . . . . . . . . . . . . . . . . . 9-64
Different Size . . . . . . . . . . . . . . . . . 9-62
Replacement . . . . . . . . . . . . . . . . . 9-65
When It Is Time for New Tires . . . . . . . . . . . . . . . . . . . . . . . . . 9-59
Where to Put the Child
Restraint . . . . . . . . . . . . . . . . . . . . . 2-47
Windows . . . . . . . . . . . . . . . . . . . . . . 1-16 Power . . . . . . . . . . . . . . . . . . . . . . . . 1-17
Windshield
Wiper/Washer . . . . . . . . . . . . . . . . . 4-7
Winter Driving . . . . . . . . . . . . . . . . . 8-20
Wiper Blade Replacement . . . . . 9-28
Wipers Rear Washer . . . . . . . . . . . . . . . . . . 4-8