2010 GMC SAVANA PASSENGER fuel

•Model, year, color, and license plate number of the
vehicle
•Odometer reading, Vehicle Identification
Number (VIN), and delivery date of the vehicle
•Description of the problem
Coverage
Services are provided up to 5 years/100,000 miles
(160 000 km), whichever comes first.
In the U.S., anyone driving the vehicle is covered. In
Canada, a person driving the vehicle without permission
from the owner is not covered.
Roadside Assistance is not a part of the New Vehicle
Limited Warranty. GMC and General Motors of Canada
Limited reserve the right to make any changes or
discontinue the Roadside Assistance program at any
time without notification.
GMC and General Motors of Canada Limited reserve
the right to limit services or payment to an owner
or driver if they decide the claims are made too often, or
the same type of claim is made many times.
Services Provided
•Emergency Fuel Delivery:Delivery of enough fuel
for the vehicle to get to the nearest service station.
•Lock-Out Service:Service is provided to unlock
the vehicle if you are locked out. A remote unlock
may be available if you have OnStar
®. For security
reasons, the driver must present identification before
this service is given.
•Emergency Tow From a Public Road or Highway:
Tow to the nearest GMC dealer for warranty service,
or if the vehicle was in a crash and cannot be driven.
Assistance is also given when the vehicle is stuck in
the sand, mud, or snow.
•Flat Tire Change:Service is provided to change a
flat tire with the spare tire. The spare tire, if equipped,
must be in good condition and properly inflated.
It is the owner’s responsibility for the repair or
replacement of the tire if it is not covered by the
warranty.
•Battery Jump Start:Service is provided to jump
start a dead battery.
8-7

•Trip Routing Service:Detailed maps of North
America are provided when requested either with
the most direct route or the most scenic route.
Additional travel information is also available. Allow
three weeks for delivery.
•Trip Interruption Benets and Assistance:If your
trip is interrupted due to a warranty failure, incidental
expenses may be reimbursed during the 5 years/
100,000 miles (160 000 km) Powertrain warranty
period. Items considered are hotel, meals, and
rental car.
Services Not Included in Roadside
Assistance
•Impound towing caused by violation of any laws.
•Legal fines.
•Mounting, dismounting or changing of snow tires,
chains, or other traction devices.
•Towing or services for vehicles driven on a
non-public road or highway.
Services Specic to Canadian
Purchased Vehicles
•Fuel delivery:Reimbursement is approximately
$5 Canadian. Diesel fuel delivery may be restricted.
Propane and other fuels are not provided through
this service.
•Lock-Out Service:Vehicle registration is required.
•Trip Routing Service:Limit of six requests
per year.
•Trip Interruption Benets and Assistance:Must
be over 250 kilometres from where your trip was
started to qualify. General Motors of Canada Limited
requires pre-authorization, original detailed receipts,
and a copy of the repair orders. Once authorization
has been received, the Roadside Assistance advisor
will help you make arrangements and explain how to
receive payment.
•Alternative Service:If assistance cannot be
provided right away, the Roadside Assistance
advisor may give you permission to get local
emergency road service. You will receive payment,
up to $100, after sending the original receipt to
Roadside Assistance. Mechanical failures may be
covered, however any cost for parts and labor for
repairs not covered by the warranty are the owner
responsibility.
8-8

Public Transportation or Fuel
Reimbursement
If your vehicle requires overnight warranty repairs, and
public transportation is used instead of the dealer’s
shuttle service, the expense must be supported by
original receipts and can only be up to the maximum
amount allowed by GM for shuttle service. In addition, for
U.S. customers, should you arrange transportation
through a friend or relative, limited reimbursement for
reasonable fuel expenses may be available. Claim
amounts should reflect actual costs and be supported by
original receipts. See your dealer for information
regarding the allowance amounts for reimbursement of
fuel or other transportation costs.
Courtesy Rental Vehicle
Your dealer may arrange to provide you with a courtesy
rental vehicle or reimburse you for a rental vehicle that
you obtain if your vehicle is kept for an overnight warranty
repair. Rental reimbursement will be limited and must be
supported by original receipts. This requires that you sign
and complete a rental agreement and meet state/
provincial, local, and rental vehicle provider requirements.
Requirements vary and may include minimum age
requirements, insurance coverage, credit card, etc.You are responsible for fuel usage charges and may also
be responsible for taxes, levies, usage fees, excessive
mileage, or rental usage beyond the completion of the
repair.
It may not be possible to provide a like-vehicle as a
courtesy rental.
Additional Program Information
All program options, such as shuttle service, may not be
available at every dealer. Please contact your dealer for
specific information about availability. All Courtesy
Transportation arrangements will be administered by
appropriate dealer personnel.
General Motors reserves the right to unilaterally modify,
change or discontinue Courtesy Transportation at any
time and to resolve all questions of claim eligibility
pursuant to the terms and conditions described herein at
its sole discretion.
Collision Damage Repair
If your vehicle is involved in a collision and it is
damaged, have the damage repaired by a qualified
technician using the proper equipment and quality
replacement parts. Poorly performed collision repairs
diminish your vehicle’s resale value, and safety
performance can be compromised in subsequent
collisions.
8-10

Vehicle Data Recording and
Privacy
Your GM vehicle has a number of sophisticated
computers that record information about the vehicle’s
performance and how it is driven. For example, your
vehicle uses computer modules to monitor and control
engine and transmission performance, to monitor the
conditions for airbag deployment and deploy airbags in a
crash and, if so equipped, to provide antilock braking to
help the driver control the vehicle. These modules may
store data to help your dealer/retailer technician service
your vehicle. Some modules may also store data about
how you operate the vehicle, such as rate of fuel
consumption or average speed. These modules may also
retain the owner’s personal preferences, such as radio
pre-sets, seat positions, and temperature settings.
Event Data Recorders
This vehicle has an Event Data Recorder (EDR). The
main purpose of an EDR is to record, in certain crash or
near crash-like situations, such as an airbag deployment
or hitting a road obstacle, data that will assist in
understanding how a vehicle’s systems performed. The
EDR is designed to record data related to vehicle
dynamics and safety systems for a short period of time,
typically 30 seconds or less. The EDR in this vehicle
is designed to record such data as:
•How various systems in your vehicle were operating
•Whether or not the driver and passenger safety
belts were buckled/fastened
•How far, if at all, the driver was pressing the
accelerator and/or brake pedal
•How fast the vehicle was traveling
This data can help provide a better understanding of the
circumstances in which crashes and injuries occur.
8-16

A
Accessories and Modifications............................ 6-3
Accessory Power............................................3-23
Accessory Power Outlets.................................4-14
Additives, Fuel................................................. 6-7
Add-On Electrical Equipment...........................6-104
Air Cleaner/Filter, Engine.................................6-19
Air Conditioning..............................................4-15
Airbag
Adding Equipment to Your Airbag-Equipped
Vehicle...................................................2-78
Airbag System
Airbag Off Switch........................................2-69
How Does an Airbag Restrain?......................2-66
Passenger Sensing System...........................2-72
Servicing Your Airbag-Equipped Vehicle..........2-77
What Makes an Airbag Inflate?......................2-66
What Will You See After an Airbag Inflates?....2-67
When Should an Airbag Inflate?....................2-65
Where Are the Airbags?...............................2-62
Airbags
Off Light.....................................................4-24
Passenger Status Indicator...........................4-26
Readiness Light..........................................4-23
System Check.............................................2-60
All-Wheel Drive...............................................6-45
All-Wheel-Drive (AWD) System........................... 5-7Antenna
Fixed Mast.................................................4-78
Antilock Brake System (ABS)............................. 5-4
Warning Light.............................................4-29
Appearance Care
Aluminum Wheels......................................6-101
Care of Safety Belts....................................6-99
Chemical Paint Spotting..............................6-102
Cleaning Exterior Lamps/Lenses..................6-100
Fabric/Carpet..............................................6-97
Finish Care...............................................6-100
Finish Damage..........................................6-102
Instrument Panel, Vinyl, and Other Plastic
Surfaces.................................................
6-98
Interior Cleaning..........................................6-96
Sheet Metal Damage..................................6-102
Tires........................................................6-102
Underbody Maintenance.............................6-102
Washing Your Vehicle...................................6-99
Weatherstrips..............................................6-99
Windshield and Wiper Blades......................6-101
Ashtray.........................................................4-15
Assistance Program, Roadside........................... 8-6
Audio System.................................................4-59
Audio Steering Wheel Controls......................4-77
Radio Reception..........................................4-77
Setting the Clock.........................................4-60
Theft-Deterrent Feature................................4-76
1

Audio System(s).............................................4-62
Automatic Door Lock.......................................3-10
Automatic Door Unlock....................................3-10
Automatic Headlamp System............................4-11
Automatic Transmission
Fluid..................................................6-20, 6-23
Operation...........................................3-26, 3-31
Axle, Rear.....................................................6-46
B
Battery..........................................................6-40
Electric Power Management..........................4-13
Run-Down Protection...................................4-14
Belt Routing, Engine.......................................7-14
Brake
Emergencies................................................ 5-5
Brakes..........................................................6-37
Antilock....................................................... 5-4
Parking......................................................3-35
System Warning Light..................................4-28
Braking........................................................... 5-3
Braking in Emergencies..................................... 5-5
Break-In, New Vehicle.....................................3-22Bulb Replacement...........................................6-53
Center High-Mounted Stoplamp (CHMSL)........6-51
Front Turn Signal, Sidemarker and Parking
Lamps ....................................................6-51
Halogen Bulbs............................................6-49
Headlamps.........................................6-48, 6-49
License Plate Lamps....................................6-53
Taillamps....................................................6-52
Buying New Tires...........................................6-73C
Calibration.....................................................4-43
California
Perchlorate Materials Requirements................. 6-4
Warning....................................................... 6-4
California Fuel.................................................. 6-7
Canadian Owners............................................... iii
Capacities and Specifications..........................6-110
Carbon Monoxide
Engine Exhaust...........................................3-38
Winter Driving.............................................5-14
Care of
Safety Belts................................................6-99
2

D
Damage Repair, Collision.................................8-10
Data Recorders, Event....................................8-16
Daytime Running Lamps (DRL).........................4-11
Defensive Driving............................................. 5-2
Delayed Locking............................................... 3-9
DIC Compass.................................................4-43
Disc, MP3......................................................4-72
Doing Your Own Service Work........................... 6-4
Dome Lamp Override......................................4-13
Dome Lamps .................................................4-12
Door
60/40 Swing-Out Side Door...........................3-13
Automatic Door Lock....................................3-10
Automatic Door Unlock.................................3-10
Cargo Door Relocking.................................... 3-9
Delayed Locking........................................... 3-9
Locks.......................................................... 3-8
Power Locks................................................ 3-9
Programmable Automatic Door Locks.............3-10
Rear Door Security Locks.............................3-11
Rear Doors.................................................3-15
Sliding Side Door........................................3-12Drive Systems
All-Wheel Drive...........................................6-45
Driver Information Center (DIC).........................4-37
DIC Operation and Displays..........................4-38
DIC Vehicle Customization............................4-52
DIC Warnings and Messages........................4-44
Driving
At Night.....................................................5-10
Before a Long Trip......................................5-12
Defensive..................................................... 5-2
Drunk.......................................................... 5-2
Highway Hypnosis.......................................5-12
Hill and Mountain Roads..............................5-13
In Rain and on Wet Roads...........................5-11
Loss of Control............................................. 5-9
Off-Road Recovery........................................ 5-8
Rocking Your Vehicle to Get it Out.................5-16
Winter........................................................
5-14
Driving for Better Fuel Economy.......................1-18
Dual Tire Operation.........................................6-64
4

E
E85 Fuel......................................................... 6-8
EDR .............................................................8-16
Electrical Equipment, Add-On..........................6-104
Electrical System
Engine Compartment Fuse Block.................6-106
Floor Console Fuse Block...........................6-104
Fuses and Circuit Breakers.........................6-104
Headlamp Wiring.......................................6-104
Windshield Wiper Fuses.............................6-104
Electronic Immobilizer
PASS-Key
®III+...........................................3-20
Electronic Immobilizer Operation
PASS-Key
®III+...........................................3-20
Engine
Air Cleaner/Filter.........................................6-19
Check and Service Engine Soon Lamp...........4-31
Compartment Overview................................6-14
Coolant......................................................6-28
Coolant Heater............................................3-25
Coolant Temperature Gage...........................4-30
Cooling System...........................................6-26
Drive Belt Routing.......................................7-14
Exhaust.....................................................3-38Engine (cont.)
Fan Noise..................................................6-34
Fast Idle System.........................................3-25
Oil .............................................................6-15
Overheating................................................6-33
Starting......................................................3-23
Engine Oil
Life System................................................6-18
Enhanced Technology Glass.............................3-19
Entry/Exit Lighting...........................................4-13
Event Data Recorders.....................................8-16
Extender, Safety Belt.......................................2-29
Exterior Lamps................................................. 4-9
F
Fast Idle System............................................3-25
Filter
Engine Air Cleaner......................................6-19
Finish Damage.............................................6-102
Fixed Mast Antenna........................................4-78
Flashers, Hazard Warning.................................. 4-3
Flash-to-Pass................................................... 4-5
Flat Tire........................................................6-79
5