
If a Crash Occurs
Here is what to do if you are involved in a crash.
•Check to make sure that you are all right. If you are
uninjured, make sure that no one else in your
vehicle, or the other vehicle, is injured.
•If there has been an injury, call emergency services
for help. Do not leave the scene of a crash until all
matters have been taken care of. Move your vehicle
only if its position puts you in danger or you are
instructed to move it by a police officer.
•Give only the necessary and requested information
to police and other parties involved in the crash.
Do not discuss your personal condition, mental frame
of mind, or anything unrelated to the crash. This will
help guard against post-crash legal action.
•If you need roadside assistance, call GM Roadside
Assistance. SeeRoadside Assistance Program on
page 8-7for more information.
•If your vehicle cannot be driven, know where the
towing service will be taking it. Get a card from the
tow truck operator or write down the driver’s name,
the service’s name, and the phone number.
•Remove any valuables from your vehicle before it is
towed away. Make sure this includes your insurance
information and registration if you keep these items
in your vehicle.
•Gather the important information you will need from
the other driver. Things like name, address, phone
number, driver’s license number, vehicle license
plate, vehicle make, model and model year, Vehicle
Identification Number (VIN), insurance company and
policy number, and a general description of the
damage to the other vehicle.
•If possible, call your insurance company from the
scene of the crash. They will walk you through the
information they will need. If they ask for a police
report, phone or go to the police department
headquarters the next day and you can get a copy of
the report for a nominal fee. In some states/provinces
with “no fault” insurance laws, a report may not be
necessary. This is especially true if there are no
injuries and both vehicles are driveable.
•Choose a reputable collision repair facility for your
vehicle. Whether you select a dealer/retailer or a
private collision repair facility to fix the damage,
make sure you are comfortable with them.
Remember, you will have to feel comfortable with
their work for a long time.
•Once you have an estimate, read it carefully and
make sure you understand what work will be
performed on your vehicle. If you have a question,
ask for an explanation. Reputable shops welcome
this opportunity.
8-13

Managing the Vehicle Damage Repair
Process
In the event that your vehicle requires damage repairs,
GM recommends that you take an active role in its repair.
If you have a pre-determined repair facility of choice, take
your vehicle there, or have it towed there. Specify to the
facility that any required replacement collision parts be
original equipment parts, either new Genuine GM parts or
recycled original GM parts. Remember, recycled parts
will not be covered by your GM vehicle warranty.
Insurance pays the bill for the repair, but you must live
with the repair. Depending on your policy limits, your
insurance company may initially value the repair using
aftermarket parts. Discuss this with your repair
professional, and insist on Genuine GM parts. Remember
if your vehicle is leased you may be obligated to have the
vehicle repaired with Genuine GM parts, even if your
insurance coverage does not pay the full cost.
If another party’s insurance company is paying for the
repairs, you are not obligated to accept a repair valuation
based on that insurance company’s collision policy repair
limits, as you have no contractual limits with that
company. In such cases, you can have control of the
repair and parts choices as long as cost stays within
reasonable limits.
Reporting Safety Defects
Reporting Safety Defects to the
United States Government
If you believe that your vehicle has a defect which
could cause a crash or could cause injury or death,
you should immediately inform the National
Highway Traffic Safety Administration (NHTSA) in
addition to notifying General Motors.
If NHTSA receives similar complaints, it may open
an investigation, and if it finds that a safety defect
exists in a group of vehicles, it may order a recall
and remedy campaign. However, NHTSA cannot
become involved in individual problems between
you, your dealer, or General Motors.
To contact NHTSA, you may call the Vehicle
Safety Hotline toll-free at 1-888-327-4236
(TTY: 1-800-424-9153); go to
http://www.safercar.gov; or write to:
Administrator, NHTSA
1200 New Jersey Avenue, S.E.
Washington, D.C. 20590
You can also obtain other information about motor
vehicle safety fromhttp://www.safercar.gov.
8-14

Circuit Breakers............................................6-111
Cleaning
Aluminum or Chrome-Plated Wheels.............6-108
Exterior Lamps/Lenses................................6-106
Fabric/Carpet............................................6-103
Finish Care...............................................6-107
Instrument Panel, Vinyl, and Other Plastic
Surfaces...............................................6-105
Interior.....................................................6-102
Leather....................................................6-104
Tires........................................................6-108
Underbody Maintenance.............................6-109
Washing Your Vehicle.................................6-106
Weatherstrips............................................6-105
Windshield and Wiper Blades......................6-107
Cleaning the Mirror.................................3-36, 3-37
Climate Control System...................................4-16
Outlet Adjustment........................................4-18
Climate Controls.............................................1-14
Clock, Setting.................................................4-43
Clutch, Hydraulic.............................................6-26
Cold Temperature Operation.............................6-17
Collision Damage Repair..................................8-11
Collision Parts................................................8-12
Compass.......................................................3-37
Compass Calibration.......................................3-37
Compass Operation.........................................3-37
Compass Variance..........................................3-38
Content Theft-Deterrent....................................3-13
Control of a Vehicle.......................................... 5-3Coolant
Engine.......................................................6-29
Engine Temperature Gage............................4-27
Cooling System..............................................6-27
Courtesy Transportation Program......................8-10
Coverage........................................................ 8-8
Cruise Control
.................................................. 4-7
Light..........................................................4-32
Cupholders....................................................3-40
Current and Past Model Order Forms................8-16
Customer Assistance......................................... 8-6
Offices......................................................... 8-6
Text Telephone (TTY) Users........................... 8-6
Customer Information
Service Publications Ordering Information........8-15
Customer Satisfaction Procedure........................ 8-2
D
Damage Repair, Collision.................................8-11
Data Recorders, Event....................................8-17
Daytime Running Lamps (DRL).........................4-11
Defensive Driving............................................. 5-2
Dinghy Towing................................................5-42
Disc, MP3......................................................4-56
Doing Your Own Service Work........................... 6-4
Dolly Towing..................................................5-44
Dome Lamp ...................................................4-13
Dome Lamp Override......................................4-14
4

Locks
Door ........................................................... 3-5
Lockout Protection......................................... 3-7
Power Door .................................................. 3-6
Programmable Automatic Door Locks............... 3-6
Rear Door Security Locks............................... 3-7
Loss of Control...............................................5-12
LOW FUEL ....................................................4-39
LOW TIRE .....................................................4-39
Lower Anchors and Tethers for Children.............2-46
Lumbar
Manual Controls............................................ 2-3
Power Controls............................................. 2-4
M
Maintenance Schedule
Maintenance Record....................................7-14
Maintenance Replacement Parts....................7-12
Owner Checks and Services........................... 7-8
Recommended Fluids and Lubricants.............7-10
Scheduled Maintenance................................. 7-3
Maintenance When Trailer Towing.....................5-60
MaintenanceI.................................................. 7-3
MaintenanceII................................................. 7-4
Making Turns.................................................5-57
Malfunction Indicator Lamp...............................4-28
Managing the Vehicle Damage Repair Process....8-14Manual Door Locks........................................... 1-4
Manual Lumbar Controls.................................... 2-3
Manual Reclining Seatbacks............................... 2-5
Manual Seats............................................1-7, 2-2
Manual Transmission
Fluid..........................................................6-25
Operation...................................................3-23
Manual Windows......................................1-6, 3-10
Message
DIC Warnings and Messages........................4-37
Mexico, Central America and Caribbean Islands/
Countries (Except Puerto Rico and
U.S. Virgin Islands)....................................... 8-6
Mirrors
Automatic Dimming Rearview........................3-36
Manual Rearview.........................................3-36
Outside Convex Mirror.................................3-39
Outside Manual Mirrors................................3-38
Outside Power Mirrors..................................3-38
MP3 .............................................................4-56
MP3/WMA CD-R Disc ......................................4-56
My GM Canada (Canada) — www.gm.ca............. 8-5
N
New Vehicle Break-In......................................3-16
Non-RDS Radios............................................4-61
10

Rear Safety Belt Comfort Guides......................2-30
Rear Seat Operation...............................2-10, 2-11
Rear Storage.................................................3-41
Rearview Mirrors.............................................3-36
Automatic Dimming......................................3-36
Reclining Seatbacks...................................1-8, 2-5
Recommended Fluids and Lubricants.................7-10
Recovery Hooks.............................................5-32
Recreational Vehicle Towing.............................5-41
REDUCED POWER........................................4-40
Reimbursement Program, GM Mobility................. 8-7
Remote Keyless Entry (RKE) System.................. 3-3
Removing the Flat Tire and Installing the
Spare Tire..................................................6-85
Removing the Spare Tire and Tools...................6-81
Repair Facility................................................8-12
Replacement Bulbs.........................................6-54
Replacement Parts
Maintenance...............................................7-12
Replacing Brake System Parts..........................6-42
Reporting Safety Defects
Canadian Government..................................8-15
General Motors...........................................8-15
U.S. Government.........................................8-14
Restraint System Check
Checking the Restraint Systems....................2-81
Replacing Restraint System Parts
After a Crash..........................................2-82
Retained Accessory Power (RAP)......................3-18Ride Control Systems
Limited Slip Rear Axle................................... 5-9
Roadside Assistance Program............................ 8-7
Rocking Your Vehicle to Get it Out....................5-32
Roof
Sunroof......................................................3-42
Running the Vehicle While Parked.....................3-34
S
Safety Belt Pretensioners.................................2-29
Safety Belt Reminder Light...............................4-21
Safety Belts...................................................2-81
Care of ....................................................6-105
Extender....................................................2-34
How to Wear Safety Belts Properly................2-18
Lap Belt.....................................................2-33
Lap-Shoulder Belt........................................2-27
Reminders..................................................4-21
Safety Belts Are for Everyone.......................2-13
Use During Pregnancy.................................2-33
Safety Chains.................................................5-55
Safety Defects Reporting
Canadian Government..................................8-15
General Motors...........................................8-15
U.S. Government.........................................8-14
Safety Warnings and Symbols.............................. iv
Scanning the Terrain.......................................5-16
13

Tires (cont.)
Changing a Flat Tire....................................6-80
Cleaning...................................................6-108
Different Size..............................................6-75
High-Speed Operation..................................6-65
If a Tire Goes Flat.......................................6-79
Inflation - Tire Pressure................................6-64
Inspection and Rotation................................6-71
Installing the Spare Tire................................6-85
Pressure Light.............................................4-28
Pressure Monitor Operation...........................6-67
Pressure Monitor System..............................6-66
Removing the Flat Tire.................................6-85
Removing the Spare Tire and Tools...............6-81
Secondary Latch System..............................6-93
Sidewall Labeling.........................................6-58
Spare Tire................................................6-101
Storing a Flat or Spare Tire and Tools............6-96
Terminology and Definitions...........................6-61
Uniform Tire Quality Grading.........................6-75
Wheel Alignment and Tire Balance.................6-77
Wheel Replacement.....................................6-77
When It Is Time for New Tires......................6-72
To Use the Engine Coolant Heater....................3-20
Torque Lock (Automatic Transmission)...............3-32
Total Weight on the Vehicle’s Tires....................5-54Towing
Recreational Vehicle.....................................5-41
Towing a Trailer..........................................5-48
Trailer Recommendations..............................5-60
Your Vehicle...............................................5-41
TPMS Malfunction Light and Message...............6-68
TPMS Sensor Matching Process.......................6-69
TRAC (Traction) OFF......................................4-41
Traction
Control System (TCS).................................... 5-8
Limited-Slip Rear Axle.................................... 5-9
StabiliTrak®System....................................... 5-6
TRACTION FAULT ..........................................4-41
Traction – AA, A, B, C.....................................6-76
Trailer
Towing Recommendations.............................5-60
Trailer Brakes.................................................5-55
Trailer Wiring Harness.....................................5-60
Transfer Case................................................6-48
Transmission
Fluid, Automatic...........................................6-21
Fluid, Manual..............................................6-25
Transmission Operation, Automatic....................3-21
Transmission Operation, Manual........................3-23
Transportation Options.....................................8-10
Transportation Program, Courtesy......................8-10
16

Traveling to Remote Areas...............................5-15
Treadwear.....................................................6-76
Treadwear 200 Traction AA Temperature A.........6-75
Trip Information..............................................4-34
Trip Odometer................................................4-20
Truck-Camper Loading Information....................5-40
Turn and Lane-Change Signals.......................... 4-4
TURN SIGNAL ...............................................4-41
Turn Signal/Multifunction Lever........................... 4-4
Turn Signals When Towing a Trailer..................5-57
Two-Tiered Loading.........................................5-40
U
Uniform Tire Quality Grading............................6-75
United States................................................... 8-6
Up-Shift Light.........................................3-24, 4-24
Used Replacement Wheels..............................6-78
Using ABS....................................................... 5-5
V
Vehicle
Control........................................................ 5-3
Loading......................................................5-33
Parking Your...............................................3-33
Running While Parked..................................3-34
Symbols......................................................... ivVehicle Data Recording and Privacy..................8-16
Vehicle Identification
Number (VIN)............................................6-110
Service Parts Identification Label..................6-110
Vehicle Personalization....................................1-16
Vehicle Storage..............................................6-42
Ventilation Adjustment......................................4-18
Visors...........................................................3-12
W
Warning Lights, Gages, and Indicators...............4-18
Warnings
DIC Warnings and Messages........................4-37
Hazard Flashers............................................ 4-3
Safety and Symbols......................................... iv
Weight of the Trailer........................................5-49
Weight of the Trailer Tongue.............................5-52
Weight-Distributing Hitches and Weight Carrying
Hitches......................................................5-55
What Kind of Engine Oil to Use........................6-17
What to Do with Used Oil ................................6-19
What to Use ..................6-30, 6-37, 6-38, 6-47, 6-49
Wheels
Alignment and Tire Balance..........................6-77
Different Size..............................................6-75
Replacement...............................................6-77
When It Is Time for New Tires..........................6-72
17