1-22 In Brief
service is needed, and technology
that is compatible with the OnStar
service. Not all services are
available everywhere, particularly in
remote or enclosed areas, or at all
times.
The OnStar system can record and
transmit vehicle information. This
information is automatically sent to
an OnStar call center when
Qis
pressed,
]is pressed, or if the
airbags or ACR system deploy. This
information usually includes the
vehicle's GPS location and, in the
event of a crash, additional
information regarding the crash that
the vehicle was involved in (e.g. the
direction from which the vehicle was
hit). When the virtual advisor feature
of OnStar hands-free calling is
used, the vehicle also sends OnStar
the vehicle's GPS location so they
can provide services where it is
located. Location information about the
vehicle is only available if the GPS
satellite signals are unobstructed
and available.
The vehicle must have a working
electrical system, including
adequate battery power, for the
OnStar equipment to operate. There
are other problems OnStar cannot
control that may prevent OnStar
from providing OnStar service at
any particular time or place. Some
examples are damage to important
parts of the vehicle in a crash, hills,
tall buildings, tunnels, weather or
wireless phone network congestion.
OnStar Steering Wheel
Controls
This vehicle may have a Talk/Mute
button that can be used to interact
with OnStar hands-free calling. See
Steering Wheel Controls
on
page 5‑3for more information. On some vehicles, the mute button
can be used to dial numbers into
voice mail systems, or to dial phone
extensions. See the OnStar Owner's
Guide for more information.
Your Responsibility
Increase the volume of the radio if
the OnStar advisor cannot be heard.
If the light next to the OnStar
buttons is red, the system may not
be functioning properly. Press
Q
and request a vehicle diagnostic.
If the light appears clear (no light
is appearing), your OnStar
subscription has expired and all
services have been deactivated.
Press
Qto confirm that the OnStar
equipment is active.
